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Sony to allow one official download per purchase

According to an Ars Technica article, PlayStation 3 owners who download video through the PlayStation Network Video Store are allowed one official download, and if necessary, one additional download after contacting customer service. The files cannot be backed up and moved to another hard drive or copied onto a CD or DVD.

An Ars Technica forum poster found this out the hard way after he deleted video content to make room on his hard drive and then found he could not re-download the content. Sony’s official policy is “Purchased content can be downloaded to a single PlayStation 3 or a single PSP system”, and "Purchased content can be played on a single PlayStation 3 system and up to 3 PSP systems simultaneously". Their policy on downloads is, “Content cannot be re-downloaded once it has been downloaded to either a PlayStation 3 or PSP system”.

Ars Technica looked in to this policy and received a response from Lincoln Davis, who handles media relations for the PlayStation Network, "If a consumer deletes a purchased movie from their PS3, they will not be able to re-download the movie without assistance from SCEA's consumer services". According to Davis, allowing paying customers to download their purchases more than once is a courtesy, "Consumer service can issue a re-download as a one-time courtesy, as provided by our guidelines”.

The implications of Sony Corp’s policies are consumers who encounter more than one instance of hard drive failure or accidental file deletion may be out of luck. Despite being a system with multiple hard drive configurations and actively encouraging do it yourself hard drive replacement, Sony Corp’s policies appear to be designed to limit free use of content purchased for your PlayStation 3

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Same as iTunes
By MozeeToby on 9/24/2008 1:29:15 PM , Rating: 2
Am I really the only one who noticed that this policy is practically identical to the one used by iTunes? This isn't even DRM, it's just a limit on the number of times you can download the movie.

To be fair, I won't be buying movies of the PSN while this policy is in effect. But that doesn't make this policy extreme or even out of the ordinary. I've said it every time someone brings up the idea that Blu-Ray will lose out to download service, I will give up my physical media only when there is no other option.

RE: Same as iTunes
By Generic Guy on 9/24/2008 1:40:53 PM , Rating: 3
... this policy is practically identical to the one used by iTunes?

iTunes lets you store backups on another volume, and restore it as long as the 'key' matches your iTunes account.

Sony doesn't even allow you to backup the files. When your PS3 drive croaks or you need to make room - -Poof! - there goes your supposed 'purchase'.

Sony really needs to make it more like Steam (or Nintendo's WiiWare) where purchases are all tracked, and you can delete and re-download from your account at anytime.

RE: Same as iTunes
By tastyratz on 9/24/2008 1:44:23 PM , Rating: 2
Same here. I sure as hell won't be downloading any movies from them on my ps3 if I think I have to sit on the phone with India to get my movies back if something happens or I decide to upgrade my hard drive.

Amazon unbox allows multiple re-downloads based on account purchase history.

Sony even allows multiple downloads for ps3 games purchased through the psn store which is easily exploitable!

1 download per movie without a phone call is just pure asinine.

If the movie is DRM restricted to the ps3 itself then who the hell cares how many times we download it? Most consumers wont really download the movie more than a time or 2 but that's BAD pr which is BAD for business.

I hope they respond to this article just like the people behind SPORE and change things.. for their own sake.

But I guess its better than putting a rootkit in our movie though isn't it?

RE: Same as iTunes
By walk2k on 9/24/08, Rating: 0
RE: Same as iTunes
By Kierphe on 9/24/2008 2:21:28 PM , Rating: 2
Not true. Xbox Live allows you to re-download your purchased content as MANY times as you want. I've even downloaded it on other 360s--you just have to import your Gamertag.

RE: Same as iTunes
By Alexvrb on 9/24/2008 9:17:07 PM , Rating: 2
Exactly! I guess I can't blame them too much, if you did a poll 90% of people on dailytech probably think its the same on XBL as it is on PSN.

RE: Same as iTunes
By crleap on 9/24/2008 3:07:09 PM , Rating: 2
With iTunes, you can re-download your purchases, you can use them on up to 5 devices at a time, and reset all 5 devices yearly. You can even burn them to CD's. While I hate DRM, this is one type I can grudgingly deal with, because it hasn't limited me during my normal use yet. I've done a yearly reset twice, and redownloaded multiple times. Now if we can just get them to provide lossless audio.

RE: Same as iTunes
By walk2k on 9/24/2008 3:59:37 PM , Rating: 1
When you buy a song or album from the iTunes Store, you are entitled to download it only once.

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