backtop


Print 98 comment(s) - last by SlyNine.. on Sep 26 at 9:28 PM


The new study from the North Carolina State University's Psych department shows just how dumb the average user is when it comes to computer security. The study shows users are willing to do anything, including throwing security caution to the wind, to get rid of minor annoyances.  (Source: DailyTech)
A new study is giving computer savvy users a look at the "other" users' behavior

You often wonder how users fall for seemingly obvious ploys -- you know, the letter from Makib in Ethiopia seeking for donations for an orphanage, or perhaps the most recent fake ticket emails that claim to have your ticket in a ZIP file.  To the computer savvy, these silly attempts might make for a good morning laugh, but security experts say there's nothing to laugh about when millions of naïve users fall for the scheme and their computers become part of a botnet, used to launch devastating DoS attacks.

A new study from the Psychology Department of North Carolina State University gives some insight into just how easily tricked many users are.  On compromised websites one form of malware distribution is through popup windows.  If users click to dismiss them, they often download malware onto their computers.  So just how many users would be tricked into clicking?

The researchers crafted 4 dialog boxes and exposed 42 college students to them in a normal browsing atmosphere.  Each box contained the cryptic message "The instruction at '0x77f41d24 referenced memory at '0x595c2a4c."  The first one bore the markings of a standard Windows dialog, but the remainder had noticeable differences that should have warned users that it was malware.

In each of the dialogs putting the mouse over the "OK" button turned the cursor into a hand, a sign that it was a browser control, not a Windows dialog.  The dialogs also all had minimize and maximize buttons.  Starting with the second one, a browser status bar was added to the bottom.  Finally the last one was made blatantly obvious by text that flashed from black on a white background to white on a black background.

To properly lure the college students into the ruse, they created a series of fake medical websites in Flash.  The students were told they were going to be quizzed on the information on the sites after the test.  The popups were then activated as the students were browsing the sites.

Of the 42 college students, 26 clicked the "OK" button on the most normal looking dialog, 25 clicked on each of the more obvious fakes, and 23 clicked on the most obvious fake, the one with the flashing text.  This study should be welcome news to malware crafters -- college educated users will click obviously dangerous dialogs over 50 percent of the time.

In all only 9 users closed the dialogs.  The rest minimized them, or dragged them out of the way, risky behaviors, as the next user at the computer could be exposed to the dialog.  The time between the dialog appearing and the user clicking remained approximately constant for all the dialogs.  This seems to indicate that the users did not even think much before clicking the foreign message.

In follow up questions, over half of students said the dialog boxes were a distraction from the task at hand and they would do anything to get rid of them.  The study seems to indicate that computer exposure, with lack of understanding has bred an atmosphere where users are unsurprised by dialogs and GUIs, and care little for their contents.

While the study's authors suggested education of students to warn them of these kind of dangers, the apathy of the students towards the dialogs seems to bring the fruits of such education into question. 

The study is appearing soon in the journal Proceedings of the Human Factors and Ergonomics Society.


Comments     Threshold


This article is over a month old, voting and posting comments is disabled

stupid article, too
By Visual on 9/24/2008 10:58:33 AM , Rating: 2
The really dangerous prompts are actually the real, genuine operating system or browser prompts - "install activex component?", "run program?", "accept certificate?", and some less fatal but still with annoying consequences like "make homepage?" or "set as default search engine" etc... those are the ones users need to learn to recognize and take seriously instead of just clicking through blindly.

Nothing bad can happen from clicking OK into a webpage - except maybe getting some more popups...

As a matter of fact, clicking Cancel is just as stupid as clicking OK - both buttons are inside the web page and so can potentially do exactly the same. The most non-stupid reaction probably is closing the window with the "x" in the top right... but even that - through the onbeforeunload event - can trigger mostly the same actions as the inside buttons or even no action at all. If anything, this only means the browsers we use are stupid, not the users. Of all current browsers, AFAIK only Opera has the option to disable script execution when you are bombarded with prompts and alerts. Other browsers you'll just have to terminate from taskmanager.

It is stupid to have gone to such a shady website in the first place, true... but this isn't the case in this study. In this case I only see that the researchers are wasting their time with stupid things, and the ones posting the article about it are just as stupid too.




"It's okay. The scenarios aren't that clear. But it's good looking. [Steve Jobs] does good design, and [the iPad] is absolutely a good example of that." -- Bill Gates on the Apple iPad














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki