Study Shows Average User Is Pretty Stupid When It Comes to Popups
September 24, 2008 8:15 AM
comment(s) - last by
The new study from the North Carolina State University's Psych department shows just how dumb the average user is when it comes to computer security. The study shows users are willing to do anything, including throwing security caution to the wind, to get rid of minor annoyances.
A new study is giving computer savvy users a look at the "other" users' behavior
You often wonder how users fall for seemingly obvious ploys -- you know, the letter from Makib in Ethiopia seeking for donations for an orphanage, or perhaps the most recent
fake ticket emails that claim to have your ticket in a ZIP file
. To the computer savvy, these silly attempts might make for a good morning laugh, but security experts say there's nothing to laugh about when millions of naïve users fall for the scheme and their computers become part of a botnet, used to
launch devastating DoS attacks
A new study from the Psychology Department of North Carolina State University gives some insight into just how
easily tricked many users are
. On compromised websites one form of malware distribution is through popup windows. If users click to dismiss them, they often download malware onto their computers. So just how many users would be tricked into clicking?
The researchers crafted 4 dialog boxes and exposed 42 college students to them in a normal browsing atmosphere. Each box contained the cryptic message "The instruction at '0x77f41d24 referenced memory at '0x595c2a4c." The first one bore the markings of a standard Windows dialog, but the remainder had noticeable differences that should have warned users that it was malware.
In each of the dialogs putting the mouse over the "OK" button turned the cursor into a hand, a sign that it was a browser control, not a Windows dialog. The dialogs also all had minimize and maximize buttons. Starting with the second one, a browser status bar was added to the bottom. Finally the last one was made blatantly obvious by text that flashed from black on a white background to white on a black background.
To properly lure the college students into the ruse, they created a series of fake medical websites in Flash. The students were told they were going to be quizzed on the information on the sites after the test. The popups were then activated as the students were browsing the sites.
Of the 42 college students, 26 clicked the "OK" button on the most normal looking dialog, 25 clicked on each of the more obvious fakes, and 23 clicked on the most obvious fake, the one with the flashing text. This study should be welcome news to malware crafters -- college educated users will click obviously dangerous dialogs over 50 percent of the time.
In all only 9 users closed the dialogs. The rest minimized them, or dragged them out of the way, risky behaviors, as the next user at the computer could be exposed to the dialog. The time between the dialog appearing and the user clicking remained approximately constant for all the dialogs. This seems to indicate that the users did not even think much before clicking the foreign message.
In follow up questions, over half of students said the dialog boxes were a distraction from the task at hand and they would do anything to get rid of them. The study seems to indicate that computer exposure, with lack of understanding has bred an atmosphere where users are unsurprised by dialogs and GUIs, and care little for their contents.
While the study's authors suggested education of students to warn them of these kind of dangers, the apathy of the students towards the dialogs seems to bring the fruits of such education into question.
The study is appearing soon in the journal
Proceedings of the Human Factors and Ergonomics Society.
This article is over a month old, voting and posting comments is disabled
RE: The study is flawed
9/24/2008 9:54:05 AM
I completely agree with this. Most people don't care if it's not theirs.
RE: The study is flawed
9/24/2008 9:59:09 AM
I must be in the minority then. I even care about the computers at school. I have to fucking go install Firefox every time I use it because all the other browsers they have on their randomly crash, and that includes Mozilla. Got to say though.. I don't usually visit sites that have pop-ups. Once I know a site has them... I usually just avoid it. They are annoying, but that doesn't mean I'm a fool about them.
RE: The study is flawed
9/24/2008 2:44:49 PM
Mozilla = creator of Firefox. Your post is confusing me. Is Firefox installed or not? Is it a previous version, and you're installing the latest version?
As an aside, I love the fact that Mozilla made Firefox with low enough permissions that it can be installed without Admin privileges. Same with Google Chrome.
"We basically took a look at this situation and said, this is bullshit." -- Newegg Chief Legal Officer Lee Cheng's take on patent troll Soverain
Hackers Inject Trojans Into Computers with Airline Ticket Scam
September 22, 2008, 10:11 AM
CNN.com Repels Hacker Attack After Coverage On Tibet
April 21, 2008, 9:55 AM
Monica Lewinsky Speaks Out, Calls Herself "Patient-Zero" for Internet Cyberbullying
October 21, 2014, 2:25 PM
Google Fiber Finally Heading to Austin, Texas in December
October 16, 2014, 11:48 AM
Dropbox Flexes Security Muscle, Appears to Have Squashed Password Breach
October 15, 2014, 12:12 PM
U2’s Bono Apologizes for Forced “Songs of Innocence” Album Downloads
October 15, 2014, 7:55 AM
Google Launches "Same-day Delivery" Subscription Service for $95/year
October 14, 2014, 10:37 AM
Netflix 4K Content to Cost Subscribers Extra $3/Month
October 13, 2014, 8:01 AM
Most Popular Articles
Cool Science Video of the Day: Carnivorous Leech Eats Giant Jungle Worm
October 16, 2014, 6:44 PM
Chinese Government Declares Digital War Against America's Top Tech Firms
October 20, 2014, 12:07 PM
PS4 "Masamune" Update 2.0 Will Bring New Music and Customization Features
October 17, 2014, 1:05 PM
HBO, CBS Lead Charge to Ditch Cable
October 16, 2014, 4:40 PM
Update: Motorola Droid Turbo Coming Oct 28, 48-hour Battery Life Confirmed
October 19, 2014, 9:19 PM
Latest Blog Posts
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
Facebook Aims to Provide Internet to "Every Person in the World" with Drones, Satellites
Apr 1, 2014, 10:20 AM
Retail Mobile Sites Experience Outages in Light of Simplexity's Bankruptcy
Mar 14, 2014, 8:48 AM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information