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  (Source: TYCORP/Mac Rumors)

  (Source: TYCORP/Mac Rumors)

  (Source: thedarkhorse/Mac Rumors)
Apple's iPhone 3G is not all it's cracked up to be

Apple's 3G iPhone was met with much fanfare when it launched earlier this month. The new phone brought 3G download speeds, GPS hardware, and a new iTunes App Store among other things. The popularity of the iPhone brand along with the buzz created by Apple generated sales of over one million units worldwide within three days of launch.

All is not well in iPhone 3G land, however. The folks over at Engadget noticed that a number of people are noticing stress fractures/cracks in their iPhone 3G casings. The cracks seem to mostly affect owners of white 16GB iPhone 3G models, but owners of black iPhone 3Gs have reported problems as well (but to a lesser degree).

The majority of the cracks are showing up around the edges of the phone and near the headphone jack. Some people have reported seeing cracks as soon as a day after receiving the phone, while others saw cracks within the first one to two weeks of ownership.

Thankfully for most users, Apple's retail stores are replacing the defective units free of charge on the spot.

Many saw Apple's move to a plastic back for the iPhone 3G instead of aluminum (as seen on the original iPhone) as twofold -- the plastic backing allowed Apple to reduce production costs while at the same time increase reception for the greater number of radios within the chassis.

The news of the cracked iPhone 3Gs comes just a day after the phone was likened to Windows Vista in USA Today. The USA Today article pointed to supply problems, a cumbersome activation process, overloaded activation servers during launch day, and issues with the 2.0 firmware.

"Clearly, Apple is having manufacturing and software problems," said independent analyst Rob Enderle. "A star product like the iPhone does a lot of great things for Apple, but when things go wrong, it can bring down the entire image of a company."

"Vista wasn't finished, and that's what the iPhone feels like," Enderle continued. "It's been rushed onto market, even though it wasn't ready."

Apple 8GB iPhone 3G is available for $199 with a two-year contract with AT&T. The 16GB iPhone 3G rings in at $299 with a two-year contract.



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RE: That is so amateurish!
By Sunrise089 on 7/30/2008 10:58:36 AM , Rating: 3
Or maybe this is just anecdotal evidence in the era of web journalism where it's fashionable to show problems with any hot new device, but not talk about overall numbers.

We have no idea if this is 5% of all iPhones, or it's 5 iPhones and all of their owners posted on webforums that got linked to and reported on. I suspect it's the latter.

Imagine if Honda, Toyota, etc. released a new model of car that suffered 5-10 transmission failures in the first 1,000 miles, but was otherwise totally reliable. The big car and consumer magazines wouldn't even report it because such numbers represent a tiny fraction of total sales and aren't indicative of one own likely ownership experiences.

For whatever reason no such standards exist with web journalism right now.


RE: That is so amateurish!
By mindless1 on 7/30/2008 6:44:12 PM , Rating: 3
The difference is with the cars there was a defect or assembly (or user abuse) problem while in this case the design of the casing itself appears inadequate. It would be like ALL of the transmissions eventually failing prematurely because the designer valued form far too much over function.


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