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Despite network trouble, Apple still sells 1 million iPhone 3G phones over the weekend

After a chaotic worldwide launch on Friday, Apple and its customers settled in while trying to fix lingering network problems that caused many new phone owners to go home with a bricked iPhone 3G that could not send or receive calls.

The simultaneous phone launch in 21 nations -- with large crowds in New York, San Francisco, London, Tokyo and so on -- helped bring Apple's servers to a crawl, with the network going down for several hours during the phone's launch in the United States.  

Apple sold out of the new iPhones in 95 retail stores, with a large number of AT&T stores also selling out.

Apple reportedly sold more than one million iPhone 3Gs worldwide, despite activation problems spread across the world.  It took Apple and AT&T 74 days to sell 1 million original iPhones last year. Apple also reported more than 10 million downloads of iTunes App Store applications.

Learning from mistakes made last year, Apple and AT&T forced users to activate the phone in the store, effectively tying the owner to a phone contract so it could not be later unlocked and used on a different phone network.  Last year's original iPhone launch did not require the in-store activation, adding even further stress to the Apple network.

Many new iPhone owners were sent home with a phone that had to be activated via iTunes, but the number of users activating through iTunes also brought down the network.  Software and network problems in London caused iPhone owners on the O2 phone network to wait in line for several additional hours before being able to head home with their new phones.   The network disaster also affected previous iPhone owners, who tried to update their phone only to be left with bricks as iTunes was overwhelmed.

The iPhone 3G phone activation seems to have righted itself over the weekend, with fewer complaints about Apple network problems.  Furthermore, the lines to get the iPhone 3G at both Apple stores and AT&T satellite stores has quickly diminished, though many smaller stores still do not have the phones available in stock.



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By DASQ on 7/14/2008 12:18:49 PM , Rating: 2
It's truly shocking how many people bought the iPhone on the 11th without actually knowing anything about it.




RE: ...
By mikefarinha on 7/14/2008 1:35:09 PM , Rating: 2
Its not quite as shocking if you understand the basic profile of the Mac lover.


RE: ...
By daftrok on 7/14/2008 1:45:33 PM , Rating: 3
And the basic profile is as follows:
1) The "i" MUST precede the product name otherwise it will be doomed to failure (Apple TV)
2) It must be shiny
3) It has to be so easy to use that any idiot with thumbs can use it
4) It has to be expensive
5) It has to be outdated within one year after its first iteration so that millions of people that bought it first will be screwed over


RE: ...
By Misty Dingos on 7/14/2008 2:33:37 PM , Rating: 3
Uh you forgot:
6) It makes the new owner feel insuferable superior.


RE: ...
By smn198 on 7/15/2008 1:13:47 PM , Rating: 2
What really is shocking is the number of people with issues upgrading: http://discussions.apple.com/category.jspa?categor...


RE: ...
By gabacus on 7/14/2008 8:26:12 PM , Rating: 3
hahaha... lets compare that to the average PC user profile, which is as follows:
1)the computer has to be beige, unless someone comes up with new colours that are fresh and exciting then try and compete.
2)it must never be intuative.
3)it must be cheap for 2 reasons. First, all good things are cheap (everyone knows that) and second, you need to keep some money on the side for all the upgrades you are going to need.
4)that new video card you bought for that new game is awesome and the next gen video card for the game coming out next week is a must have. all all you have to do is is update the main board to take advantage of the new features of the video card... oh, but you can keep the beige container... no need to change that...


RE: ...
By B3an on 7/14/2008 8:57:21 PM , Rating: 2
Yeah great points, all so true ~cough~

And beige? is it still the 90's?

Theres so many options for PC's that you can easily just make your own, for less money, thats faster AND looks better than any Mac.


RE: ...
By gabacus on 7/14/2008 9:15:53 PM , Rating: 2
yep, they are about as true as the points that preceed them.

i dont agree with the points i made, but sometime you just gotta fight stupidity with stupidity.

im all for the custom PC thing. its true, you can build a PC nice a cheap that will run circles around a mac. at one stage in my life (haha, yes it was the 90's) it was fun to do that. these days, i just want a pre-made system that will do the things i want it to do. i have tried a few off the shelf systems and mac's are the only ones that didnt dissapoint.


RE: ...
By daftrok on 7/18/2008 3:48:10 PM , Rating: 2
Might I suggest HP? Its shiny AND affordable!


RE: ...
By robinthakur on 7/15/2008 4:51:03 AM , Rating: 2
Its faster than a mac but I very much doubt it looks better. Even cases by people like Lian Li might have great build quality but lack the spark of design genius which elevates it to Apple's level. Credit where credit is due...unless you like UV reactive cables, case windows and graphics cards/PSU's which could heat a small flat, in which case we're not comparing like with like...Anytime you get cases in the PC market which have had obvious design involvement (The Asus Vento original comes to mind) they never sell very well. Possibly because the PC enthusiast market is now smaller than the iPhone market and horribly conservative, but I digress.


RE: ...
By kelmon on 7/15/2008 5:07:47 AM , Rating: 2
quote:
Theres so many options for PC's that you can easily just make your own, for less money, thats faster AND looks better than any Mac.


Sounds like mutton dressed as lamb, to me. Who really cares about the hardware? It's all about the software, much as is the case with the iPhone. I know this site is filled with diehard PC gamers, so this argument works in the opposite for you guys and I'm not going to suggest that a Mac is right for you. But for me, there's no way that I'd go back to a PC because I just like the Mac software so much more. It's for this reason that the old arguments that you can build a PC for so much less (kinda immaterial if you want a laptop, mind) is just moot.


RE: ...
By robinthakur on 7/16/2008 4:39:37 AM , Rating: 2
Agree 100%. How appealing would the iPhone be if it were running Windows mobile with a rubbish pen/thumb keyboard interface? Not very. The intuitivene and uniqueness of the software is what makes iPhone owners happy with the device, not the fact that the camera is pretty substandard. If in doubt, use one for a while and I guarantee that if you then have to use another conventional phone it will feel like going back in time. Still wouldn't hurt to put some external buttons on it for iPod control or at least sell a remote for it.


RE: ...
By Ryanman on 7/14/2008 9:47:15 PM , Rating: 2
it doesn't have to be easy to use, it has to have advanced features cut out to make it APPEAR easy to use.

I hate macs, but in this case making something "easy to use" should never be a problem. Making it simplistic and colorful should be.


RE: ...
By grenableu on 7/14/2008 9:52:03 PM , Rating: 3
Say what you want but my iPhone is cool and very, very intuitive. I've never had a Mac and doubt I ever will. Does that make me some sort of Apple fanatic?


RE: ...
By Shadowself on 7/14/2008 2:46:13 PM , Rating: 3
and what of the 40% of the iPhone G3s sold to Windows users?


RE: ...
By akugami on 7/14/2008 4:01:56 PM , Rating: 3
Because then you wouldn't have fun bashing Apple users. The fact is that Apple today probably makes more money off of Windows users than Apple users. The amount of iPods sold are likely sold the Windows users more than those using Macs and while initially iPhone users may tilt towards Mac owners, I'd say that in another year or two they would tilt towards Windows users.


RE: ...
By awer26 on 7/14/2008 5:40:30 PM , Rating: 2
It's not a fair comparison to look at the total number of iPhones and then see how many owners are PC users or Mac users. The fact is there are way more PC users in general. Why don't you look at the percentage of Mac users that have an iPhone vs. the percentage of PC users that have an iPhone.


RE: ...
By Adonlude on 7/14/2008 5:51:25 PM , Rating: 3
I got my iPhone on the 11th and it is my first and only Apple product! My MP3 player is a Sandisk and I always buy PC but I finally caved to Apple and got an iPhone after reading about it. Comming from my Razer v1 I have to say that I am truly amazed with the iPhone, it is so much more than I expected.

I have real internet in my pocket, a navigational system, a useful camera, and full length movies/podcasts on a screen that is actually big enough to watch on. Not to mention the apps are incredible. One app called Shazam can give me the name, album picture, and link to youtube video for any song that is playing around me. Another app can control my computer music from my iphone, perfect for parties.

I am truly impressed. Im still not buying a Mac though ;-)


RE: ...
By Regs on 7/15/2008 9:24:03 AM , Rating: 2
So it's not really an iPhone...it's an iEverything. However you cannot sell an iEverything because then someone would sue. But then again it's not really everything because it's an ieverything and everybody knows that i means....WTF does the i mean?


RE: ...
By Shadowself on 7/14/2008 2:39:59 PM , Rating: 2
How do you know a large percentage of those people bought it "without actually knowing anything about it"? For all you know they researched it in some way before lining up.

Besides other than knowing it's potentially faster than the first iPhone, has GPS, is a phone, is a solid state iPod, and does email and web browsing -- plus you can add apps (though the list is incredibly limited at the moment) -- what is there to know? It's not like these purchasers need to know the clock rate of the CPU or what version of the graphics chip is used!


RE: ...
By DASQ on 7/14/2008 5:46:26 PM , Rating: 1
Yeah, most iPhone buyers don't even know that about it.

I heard plenty of people going "What's the 3G part of the iPhone mean?" "oh, that's just the third generation" before sales rep stepped in and explained the thing. It's basically round the clock face-palming talking to people wanting to buy an iPhone. (And I work around a few consumer-retail locations, and I have spoken to a few Fido/Roger's reps)

I had one 'friend' ask me about a problem he had with his newly purchased 3G iPhone. He showed the thing to me, and I told him "Yeah, that symbol means you need to hook it up to iTunes. iTunes. That's the disk thingy with the music note on it, go download it from Apple.ca. And the white cable thing is the USB cable that came with it."

But foremost, because it is an Apple product, all the average Joe consumer needs to know is exactly what they place in the commercials. And it works horrifyingly well.


RE: ...
By kelmon on 7/15/2008 5:20:06 AM , Rating: 2
So, what you're basically saying is that you heard some people say this and you think this is representative of 1 million people across the globe? You'll forgive me, therefore, if I don't accept this observation without some more research to back it up.

I'll also note that I don't think buying decisions are made any differently for the iPhone than they are for pretty much any other product. Clearly, you will do your homework before making a decision to buy but, without comparing your market sample's decision to buy the iPhone against over products, it's a bit of a stretch to imply Apple adverts have some sort of magical effect on people over other product adverts. If they are "dumb" enough to buy an iPhone based on an advert, they're probably just as likely to buy other products based on adverts as well. Besides, this is the same thing for any launch product - you buy based on the information already known, which usually comes straight from the manufacturer.


RE: ...
By DASQ on 7/15/2008 9:13:59 AM , Rating: 2
haha.. okay, let me explain this more clearly.

You can say I work with the western Canadian reps of Apple, both the educational reps and the 'retail' reps (I don't know why they separate this, and I think they hate each other at this point). I can't exactly quote live conversation without me at least previously writing notes specifically for later reproduction of a 'Q&A' style writing. I don't think people who bought the 3G iPhone were idiots, I am just surprised at how many people are buying the iPhone purely due to hype and glazed eyes. I wouldn't mind an iPhone, but that's not what I said in my post.

And yes, that is ALWAYS how Apple has done their ad's. How truthful do you think the Mac vs. PC ads are? Their advertisements have never really been honest. Ever. Power PC's fastest on the market? I don't think so. And then somehow switching to the Conroe chips from Intel resulted in 'Now 2x faster' message in some ads?

Don't get me wrong, I have an iPod Touch (along with a few other generations), I think OSX is pretty nice, I just heavily dislike Apple as a business model. Their products are pretty decent, it's everything attached to them that I have a problem with.


RE: ...
By MonkeyPaw on 7/14/2008 6:02:30 PM , Rating: 2
Not sure why you were rated down, as it's a valid question.

A friend of mine told me last week that he was going to get the 3G (he didn't think the $70/mo was too much, if that helps set the stage). Well today I asked him if he camped out and got one. He said no, but he did wait in line for an hour before they ran out. I asked him if he had a chance to read any reviews yet, to which he said no. I advised him to do so, so we'll see what he does next. Long story short, he was willing to commit to a 2 year contract for something he didn't know much about other than it being an iPod and Phone combined.

I guess when it comes down to it, if you can live with the ridiculous plan costs and the subscription, then the cost of the phone isn't much of an issue--after all, the iPhone does have functions beyond that of a normal phone that make it worth something. I think that is a big reason that people will buy it reviews unseen.


RE: ...
By robinthakur on 7/15/2008 5:00:42 AM , Rating: 2
I think you're right. If you have to worry about the cost then the iPhone is not for you. For most people who actually buy an iPhone the cost is trivial, it certainly was to me and I've been a windows user all my life (though I also have a MBA with Leopard) I use my iPhone 3G with my pc, same with my previous iPhone and understand the phone functions perfectly well. Its pure arrogance to claim that the feature set is majorly dumbed down or that it lacks supposedly important functions from other more fiddly devices. I know the camera is weak and it doesn't support picture messaging. These are not factors in my purchasing decision as I have a nice DSLR and a compact thin camera for when I need to take photos.

iPhones are easy to understand and uncomplicated to operate. Some confuse this to mean that they are designed for morons, when actually they are designed to be intuitive and there's a big difference. The difference between a windows mobile device and an iPhone in fact. The former feels so antiquated compared to an iPhone its almost funny. Its nothing to do with the feature set, its more to do with being able to meaningfully use the features on a day to day basis.


"Folks that want porn can buy an Android phone." -- Steve Jobs

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