Print 64 comment(s) - last by Screwballl.. on Jun 14 at 3:34 PM

Two Comcast plans will see 2 to 3 times faster uploads

Many internet users simply think about download speeds when they are shopping for a service provider. What some forget to consider is the upload speed of a plan. This is particularly important to those who upload pictures to internet sharing sites and videos to YouTube and similar services.

Comcast announced today that it will be increasing the upload speed of two of its internet packages at no additional cost. Comcast says that its 6 Mbps download / 384 Kbps upload package will see the upload speed nearly tripled. The new plan will keep the same download speed and increase the upload speed to 1 Mbps.

Comcast’s faster 8 Mbps download / 768 Kbps upload package will see a bit more than twice the upload speed to 2 Mbps uploads. Comcast had previously announced a service called PowerBoost that increases download speeds to 12 Mbps on the Performance tier plans and up to 16 Mbps on the Performance Plus tier on files that are 10MB or less in size.

Senior Vice President and General manager of Comcast High-Speed internet Mitch Bowling said in a statement, “As the Internet and its functionality evolves, so will our services and offerings,” said Mitch Bowling, Senior Vice President and General Manager of Comcast High-Speed Internet, Comcast Cable. “We’ve made a number of complimentary speed increases over the last few years and we focused this latest increase on upstream speeds so our customers can take even better advantage of the ever-expanding amount of interactive applications the Internet has to offer.”

Increasing upload speeds for customers will be a welcome announcement when other internet providers have been announcing usage based plans in some areas. Time Warner announced recently that its lower cost plans would have a monthly bandwidth limit of only 5GB in one test area.

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By an0dize on 6/12/2008 12:20:41 PM , Rating: 5
I'd rather just have my privacy respected.

RE: Privacy..
By Cobra Commander on 6/12/2008 12:42:01 PM , Rating: 5
What privacy?

RE: Privacy..
By ionoxx on 6/12/2008 1:52:47 PM , Rating: 1
By that, he means no traffic shaping.

RE: Privacy..
By walk2k on 6/12/2008 4:33:43 PM , Rating: 5
Except that traffic shaping has nothing to do with privacy...

RE: Privacy..
By Odeen on 6/12/2008 7:13:14 PM , Rating: 5
So, really, he'd rather have his piracy respected.

<grins, ducks, and runs>

RE: Privacy..
By mindless1 on 6/13/2008 4:33:29 AM , Rating: 2
Obviously it does to some even if not to you.

RE: Privacy..
By sporr on 6/12/08, Rating: 0
RE: Privacy..
By phatboye on 6/12/2008 9:51:47 PM , Rating: 5
I'd rather just have my piracy respected as well.

RE: Privacy..
By JonnyDough on 6/13/08, Rating: 0
By DanoruX on 6/12/2008 1:36:19 PM , Rating: 2
Comcast finally caught up to what I had back in HK in 2002!

Cheap shots aside, I'm glad I have 20/5 fios...

RE: Wow...
By SpaceRanger on 6/12/2008 1:50:55 PM , Rating: 2
I'm eagerly awaiting the day I can get FiOS in my area. One of these days it'll come. One day.....

RE: Wow...
By threepac3 on 6/12/2008 3:45:31 PM , Rating: 2
I would like to tell you both Comecast HSI and Verizon FIOS have there downsides. The saying, grass is always greener on the other side, fits well here. By the way I have FIOS 20/20 service in a very competitive area.

RE: Wow...
By SpaceRanger on 6/12/2008 3:54:59 PM , Rating: 2
If the 2 services are comparable, that is perfectly fine. I don't want to get raped for $75/month for service that would cost me $49/month with Verizon. I'd switch to ANYTHING else in my area if it were only available and cheaper.

RE: Wow...
By mindless1 on 6/13/2008 4:40:14 AM , Rating: 3
Me too, I'd take service 1/3rd as fast as cable for 1/2 the cost. I guess I don't pirate or utube or whatever, enough to need a faster service than practically any site I connect to can provide. Most of my concerns these days is the damn webmasters or designers making all the crap that bloats webpages and requires server side scripting. It's really sad that content hasn't gone up but pages have grown to maybe 5X their former size on many sites.

I guess it's a judgement flaw like many software developers have, mistakenly thinking people only want to stand still from a performance standpoint so it's ok for them to keep increasing the bitrate to get the same things done.

RE: Wow...
By mezman on 6/12/2008 3:46:33 PM , Rating: 2
Yeah, me too but Qwest will never put in the necessary functionality when they can get almost as fast as Comcast with their DSL.

Stupid Qwest. :(

RE: Wow...
By Polynikes on 6/12/2008 4:53:01 PM , Rating: 2
I'm in the same boat as you. I'm sick of cable.

RE: Wow...
By JonnyDough on 6/13/2008 3:43:25 AM , Rating: 2
Even though I had my issues with cable, now that I'm on wireless broadband out in the country, I severely miss it. Slightly slower than DSL is not fun.

RE: Wow...
By Einy0 on 6/12/2008 5:57:22 PM , Rating: 1
Same here twiddles thumbs... Verizon DSL 3MB D/768K U gets the job done for the time being. TW Roadrunner available @ 5M D / 384K U but I hate TW Cable they suck. Everyone I know in the area who has it complains about their crap pings on online games... No thanx... Verizon DSL has been good to me through the years...

RE: Wow...
By therealnickdanger on 6/12/2008 3:34:21 PM , Rating: 2
I'd love to see it in the Minneapolis market, but aparently our current duopoly overlords won't allow it.

RE: Wow...
By onwisconsin on 6/12/2008 3:39:17 PM , Rating: 2
Milwaukee (or WI in general), won't see it either even with the "competition bill" (or whatever it was called that was suspiciously funded by AT&T).

Now wait for it........
By SpaceRanger on 6/12/2008 1:29:44 PM , Rating: 5
Now that we can "upload" faster for free, their next "free" introduction will be the limited bandwidth/month charges. Sure you'll get 80GB/Month, but go over and blamo! With faster upload speed you'll just hit your target quicker...


RE: Now wait for it........
By mattclary on 6/12/2008 2:16:42 PM , Rating: 3
That was my thought exactly. They are just prepping us for monthly limits.

RE: Now wait for it........
By walk2k on 6/12/2008 4:23:48 PM , Rating: 1
They already have monthly limits, and they are beyond reasonable - something like 200GB/mo.

RE: Now wait for it........
By 67STANG on 6/12/2008 7:40:23 PM , Rating: 2
I'm not sure they enforce that all the time though... I've used over 200GB a few times in the past and haven't heard a peep.. Unfortunately in my area, DSL sucks horribly and there is no FIOS here yet, so Comcast works fine for me.

RE: Now wait for it........
By mindless1 on 6/13/2008 4:43:24 AM , Rating: 2
Maybe, but I doubt faster uploads really make all that much of a difference, could even free up their pipes faster to handle more data. I'm sure they have studied traffic flow before *giving* this to their customers.

Besides, their plans were a little lopsided, other cable companies were already offering 1Mb upload speed on the basic plan.

It's About Time
By wempa on 6/12/2008 12:23:23 PM , Rating: 2
Comcast should have had these upload speeds to begin with. In NJ, Optimum Online was consistently giving me upload speeds of 1Mb+ ever since it was first made available. When I moved and had to get Comcast, I was shocked to see how low their upload speeds were, especially for somebody like me who frequently retrieves files from my server at home. It's nice to see that Comcast is finally increasing their upload speeds. It's more important than most people think.

RE: It's About Time
By oab on 6/12/2008 3:45:29 PM , Rating: 2
It's only important to the 1% of people who actually DO heavy uploading.

Everyone else in my family doesn't care about those things, just how long it takes a YouTube video to load.

RE: It's About Time
By mindless1 on 6/13/2008 4:49:33 AM , Rating: 2
Not exactly, as a webmaster I find it very helpful to not have to wait so long for regular, but not particularly heavy, uploading. A utube video upload might typically be far more than my average per day.

Keep in mind though, those utube videos your family watches, somebody has to upload 'em and needs the bandwidth to do so reasonably.

RE: It's About Time
By wempa on 6/13/2008 12:27:00 PM , Rating: 2
I'm not arguing that there shouldn't be more bandwidth dedicated to downloading. However, a lot of people don't realize when the upload speed is needed. More and more people are sending pictures to each other or uploading pictures, videos, etc. to websites. With the download speeds at 6Mb/s, the upload speed should be at least 1Mb/s. I just think 6Mb down / 384Kb up was tipped a little too much in favor of downloading.

Eastern PA
By CyborgTMT on 6/12/2008 7:18:18 PM , Rating: 2
Still not here yet, same upload speed as always

Rather ironic since the press release is out of Philly... 30 min. up the road from me.

RE: Eastern PA
By CyborgTMT on 6/12/2008 7:46:04 PM , Rating: 2
Update for others not seeing the speed increase, you need to reset your modem.

RE: Eastern PA
By Kefner on 6/13/2008 12:16:19 AM , Rating: 1
I hadn't reset my modem, so I ran the test before and after a modem reset.



Upload about the same, while download got a bit higher after the reset. Upload is definately an increase for me, i used to get in the 400 to 500 range. Oh, and I'm in Baltimore.

RE: Eastern PA
By Kefner on 6/13/2008 12:23:59 AM , Rating: 1
Just for the hell of it, here is what I got on

Pretty much the same.

Wait a second
By Doormat on 6/12/2008 2:56:35 PM , Rating: 2
Wasn't comcast just complaining about how their upstream pipes are getting filled with BT transfers? Wont this only make it worse? Ugh.

RE: Wait a second
By Screwballl on 6/14/2008 3:34:09 PM , Rating: 2

"hey, now that we are shaping the traffic, we can increase everyones speeds"

Somehow I think this was planned, reduce the amount of traffic from torrents so they can increase the speeds when in reality they need to increase their bandwidth and throughput to handle the BT AND the increased speeds.

I've had it for a year
By MattCoz on 6/12/2008 4:06:41 PM , Rating: 2
Nearly a year ago when I got Comcast I ran a speed test that clocked my upload at 1.5 Mbps. I routinely get well over 100 KB/s on my uploads.

RE: I've had it for a year
By walk2k on 6/12/2008 4:26:31 PM , Rating: 2
You probably have "PowerBoost" which most people do.
PowerBoost only applies to the first 10MB of a file or something like that. It will increase your speeds to 30mb down (uncapped essentially) and 1500k up, but only for a brief time. Unfortunatly all the "speed test" programs only test the short burst, to see what your sustained speed is you need to test a much larger file.

What's with door-to-door?
By Anonymous Freak on 6/12/2008 4:32:10 PM , Rating: 2
On Monday, I had a door-to-door Comcast salesman come by. I have Comcast cable internet ("Plus", theoretically 8/768, but I've been getting 20/1.5 for a long time.) I have ZERO interest in Comcast phone, or TV. So obviously, I blew the guy off.

Then yesterday, I got a door-to-door Qwest salesman! Even more obnoxious, I have a Qwest-supplied business line coming to my house, the guy tried to sell me a "dry line" residential DSL at $10 a month more, because he doesn't get commission if I add DSL to my business line. Yeah, because I want to pay $10 more a month just so you can get your $50 commission.... Then he tried to sell me on his personal Amway-style "web shop"! (Needless to say, I complained to Qwest about him.)

Anyway, I just ran a speed test, and my download speed is a little slow for the moment (only 10 Mb/s,) but my upload speed is 3 Mb/s! I usually benchmark 15-20 down, 1.5 up. (Yes, I ran it about 15 times in a row, just to make sure it wasn't "PowerBoost" speed.)

RE: What's with door-to-door?
By walk2k on 6/12/2008 6:05:11 PM , Rating: 2
in many areas Comcast automatically upgraded people with "Plus" service (8/768) to their new "Blast!" level (16/2)

So now the 2 tiers are:
"regular" 6/384 = 20+/1.5 Boosted
"Blast" 16/2 = 20+/3 Boosted

I think that's about correct anyway.

Municipal Fiber Optic
By Squidward on 6/12/2008 6:58:17 PM , Rating: 2
Just wondering if anyone here has fiber optic service provided by their city such as I do in Bristol, VA. It's a great service choice that many do not have it seems.

RE: Municipal Fiber Optic
By Ryanman on 6/12/2008 9:02:21 PM , Rating: 1
not in bham AL. There's a huge "idiot" market here, with a little marketing propaganda FiOS would work wonders. There's only ONE cable company - charter (AKA the second worst rated customer service cable company in america). Just this month we've had a plethora of problems: Lag spikes in CS, NO premium channels working, and our phone being completely out for 90% of the time.
When calling them, refusing to pay our 180 dollar bill, the guy actually tried to sell me on their new 10 mbs DL service that "was just installed in our area". My reply?
Yeah, thanks you ass, I'd love to pay 10 extrbucks a month extra for a spotty connection and a landline that's guaranteed to be out when my mom has a heart attack from years of smoking. Absolutely ridiculous how bad the government sponsored ISP monopoly is here.

By Cobra Commander on 6/12/2008 12:41:25 PM , Rating: 2
I've had this for a few weeks now, in the Atlanta market, and this is actually disappointing news because it's 'retroactive news' for me. :( But the uploads is a major boost for my VPN connectivity to work!

Comcrap Internet
By enlil242 on 6/12/2008 1:21:38 PM , Rating: 2
I just wish they invest in expanding / optimizing service in very congested areas. I am in Chicago and had nothing but poor performance / network interruptions for the year I had their internet service. Downloads were fast when they worked. Multiple visits / modem swaps failed to resolve my disconnections in multiplayer games or during large downloads.

Basic internet functions where ok, but why have an 8/12 Megabit plan for that?

Going back to AT&T DSL resolved the problem (Albeit slower internet now) but now I am waiting for AT&T FiOS coming here this year.

This is a new thing?
By alexsch8 on 6/12/2008 1:23:35 PM , Rating: 2
I have been enjoying that speed for about a year down here in Miami. I have the official 8 down 786 up but I am easily getting 20 down (provided the other end can push) and 2 up... its pretty sweet.

My personal experience with Comcast is that it is great when it works, but if it doesn't work, it is extremely frustrating to get them to fix it. Thankfully I haven't had any issues for a while.

By bobsmith1492 on 6/12/2008 8:53:29 PM , Rating: 2
It's been active for a week at least by now.

Two weeks ago I got burst uploads of 200KB for the first 5MB which tapered down to 45KB/s (384Kb/s).

Now, it's a constant ~220KB/s. :)

By greylica on 6/13/2008 8:22:39 AM , Rating: 2
After increase in revenue, Net Virtua in Brazil did it wrong too.(I guess they are wanting to be the Brazilian new Comcast...)
They installed New Cisco CMTS routers with lots of limitations in certain areas for test, and I was a victim from their silly test too, but thanks to god they turned off the Traffic Shape Casino Bits ( After hours spent in Phone calls ) and I could work in my enterprise VPN again.

But in the test nothing works properly as before, for an example, if you ping another DNS of nearby providers, you will be presented with 100%lost packets. We are dancing into problems about 3 months now, VPN, VNC, Remote access, Lotus Notes, IBM WebSphere, Internal IP pages that doesn´t function properly, secure websites that doesn´t function as before, and more, flatten downloads that forced us to use download managers, a shame...

The culprit: Cisco IOS corrupted practices inside the CMTS.
(Cable Modem Termination System). The same dirty laundry service Sandvine does for Comcast.

Here we already have our own limitations in traffic (For me is 60GB per month, (4MBPS X 600KBPS)), after this, the connection is downgraded (200KBPS X 200KBPS) until the end of the month. This is in the contract, Traffic shape is not specified...

This limitation never was a problem, I never reached the 60GB monthly limit. I only use the connection for work purposes, the only P2P I have used is when I want to download Ubuntu DVD images.

But to install traffic shape inside a connection with limitations IS INSTALL A ROBBERY MACHINE. THE CASINO BITS...

(Well, personally I think Cisco IOS and Sanvine deserves a new stick, called "Gremlins inside")


If you have a limit in your account, and if there is traffic shape in your connection, your reset and lost packets that came from the provider, accounts in your monthly traffic and
you are paying for a deffect that is generated from the provider.

By FITCamaro on 6/12/08, Rating: -1
RE: Great
By FITCamaro on 6/12/08, Rating: -1
RE: Great
By Mitch101 on 6/12/2008 1:08:02 PM , Rating: 5
Its most probably because you have 7meg down link where most others are stuck at a lot lower speeds.

Like complaining your Lamborghini only gets 11 miles to the gallon.

RE: Great
By soloman02 on 6/12/08, Rating: 0
RE: Great
By Wolfpup on 6/12/2008 2:59:28 PM , Rating: 2
Good grief...they must be charging different prices differen't places.

I've got Comcast, but it was Insight until a few months ago. It's I think supposedly 10Mb/s down, and WAS $45ish/month with basic cable, but that just went up to $60.

I read somewhere that they have a cheaper "tier" of internet service? I can't find anything about it though, but I'll gladly switch to slower if I can get cheaper. I really don't care how fast mine is as long as it's reliable and fairly cheap.

RE: Great
By Yames on 6/13/2008 4:18:49 PM , Rating: 2
Just call them and ask for the Value or Lite tier. They don't advertise it.

RE: Great
By FITCamaro on 6/12/2008 3:28:30 PM , Rating: 2
How's the customer service....well I had them out to my place 5 times in 4 months and they never fixed the problem for a year.

And I had one of their service techs say he was going down to his truck to get a modem. Came back an hour and a half later with only saying "Sorry it took so long. I had to wait for another guy to bring me one." So don't you think you should have walked back to my apartment and told me that?

Yeah their customer service is great.

And I'm sorry that other areas suck even worse than mine, but here, Comcast is $45 a month for 6Mbps down/1 Mbps up (now). So they're paying $15 bucks less a month for just 1 Mb less download and a higher upload.

RE: Great
By kake on 6/12/2008 4:26:48 PM , Rating: 2
The best we can get here is AT&T DSL 6/768, and that only because I live across the street from the AT&T building. One further block away and it goes down to 3.8Mb/s. The cable maxes at 5mb/s and costs more than the DSL (which is just screamingly funny). I know it's a city of only 90,000 people, but come on!

RE: Great
By soloman02 on 6/12/2008 9:10:33 PM , Rating: 2
I forgot to mention that I live in NH. Also, if we were to get phone or tv through comcrap, the internet would be like $45/month and would have 6mbps down and either the same upload or slightly better.

RE: Great
By lexluthermiester on 6/12/2008 3:03:54 PM , Rating: 2
Would you like cheeze with whine? Really, what did you expect would happen?...

RE: Great
By Mitch101 on 6/12/2008 1:05:19 PM , Rating: 2
Thats significantly better than my packet losing and poorly managed DNS setup from Windstream.

Windstreams is so bad I point to an AT&T DNS server instead of my local service carriers DNS.

And the packet loss. I could scream like an 11 year old child over the packet loss. The engineers at Windstream just don't care or have a clue. Probably the same idiots who ran the satellite internet service.

RE: Great
By kattanna on 6/12/2008 1:28:13 PM , Rating: 2
i have a friend in georgia that has nothing but utterly bad things to say about windstream too.

my condolances

RE: Great
By Runiteshark on 6/12/2008 2:26:43 PM , Rating: 1
Way back when, Thousands of eons ago, when I lived in a state called Oklahoma and attended OSU, I had Windstream.

Actually, they were called Valor Communications back then. They had a little over 5000 people on 2 T1 lines for their central POP in our area, which branched out to 4 DSLAMS with 5x T1s. In addition, according to figures I got from the NOC guys, they had about 60% of the people subscribed on 3/768 lines... Think:

Route from Central office -(2 T1's)> POP -(5 T1's)> DSLAM

I used to always talk to their NOC, and try and help them out with their pitiful network setup. They had DS3 circuits for their main backbone still running with frame relay. Pings were constantly above 2000ms, packetloss was over 90%, a truly wondrous situation. Even in the latest of nights, pings would drop only to a mere 1300ms, and packetloss dropped to a paltry 70%, still awful. I would have to constantly call them to get them to bounce my port on their rack. They always thought I worked there or something, lol.

I tried to get them to institute some QoS to set Kazaa downloads to the lowest priority, or torrents, but many engineers didn't even know what it was, or didn't know how to implement it. I talked to their VP of Networking at the corporate office, and asked him what he was going to do about it... I

Fast froward 2 years, Now they have 8 T1s to the DSLAM where I used to live, with a fractional DS3 running to the POP in that area. I don't know what they are running in the backbone now, because since they turned Windstream, they would no longer talk to me.

RE: Great
By MrBungle123 on 6/12/2008 2:42:28 PM , Rating: 5
I hear they still have some internet out in silicon valley. maybe you should go there.

RE: Great
By FITCamaro on 6/12/2008 3:30:06 PM , Rating: 2

RE: Great
By Mitch101 on 6/12/2008 3:53:39 PM , Rating: 2
Awesome MrBungle123 +1 if I could.

RE: Great
By OPR8R on 6/12/2008 5:20:51 PM , Rating: 2
LOL... Just beware of tigers and ghosts...

RE: Great
By Swaid on 6/12/2008 5:47:38 PM , Rating: 2
Uh, there was a ghost! This is Ectoplasm. It ran through here. It slimed me!

"And boy have we patented it!" -- Steve Jobs, Macworld 2007
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