Report: Dell SSD Returns Near 30%
March 19, 2008 2:43 PM
comment(s) - last by
Research firm calls out one of the largest system makers with 20-30 percent SSD drive failures or performance Issues
Solid-state drives have been all the hype in the last year and touted as holding the potential to beat out traditional hard drives in performance and reliability due to the use of non-volatile NAND flash memory. Though high prices are still typical for PCs shipping with SSDs, that barrier hasn't stopped consumers from getting their hands on a computer or device that features one.
Currently, an upgrade to a 64GB solid-state drive can cost the consumer a premium of $650 or more depending on the computer manufacturer -- a premium many are willing to pay for even the slightest increase in performance. Dell offers a 64GB SSD upgrade from a 250GB 5400RPM drive for about $720 in its XPS flavored notebooks.
A recent study done by Avian Securities, LLC. charges that one of the largest system manufacturers has an SSD failure rate of 20-30%. The study did not specifically state any names or name a system manufacturer as the culprit. However, Dell later confirmed that the reports were about itself, but went on to deny the numbers Avian Securities had come up with.
rebuttal at Direct2Dell.com
, a Dell insider states, "Here's the real story: the 20 - 30% failure and return rates cited by Avian Securities don't even vaguely resemble what's happening in our business. It's also true that Avian did not contact us while doing their research. Said another way, it's just not true."
Avian Securities states that 10-20% of systems from Dell are being sent back to the manufacturer due to technical failure while the rest are returned for reasons of lackluster performance.
The Dell insider goes on to back up the reliability of SSDs in Dell systems compared to traditional hard drives. "Our global reliability data shows that SSD drives are equal to or better than traditional hard disk drives we've shipped. Beyond that, return rates for SSDs are in line with our expectations for new technology and an order of magnitude better than rates reported in the press."
Aside from the Direct2Dell blog rebuttal, there has been no official statement from Dell regarding Avian Securities' claims. Dell hasn't published any numbers regarding the actual return rates of machines with defective or low performing SSDs.
This article is over a month old, voting and posting comments is disabled
RE: I don't understand
3/19/2008 3:52:38 PM
Baking 101 in 10th grade :). Mix the flour and the egg in a bowl and let them do their thing.
"If you can find a PS3 anywhere in North America that's been on shelves for more than five minutes, I'll give you 1,200 bucks for it." -- SCEA President Jack Tretton
SanDisk Unveils Pricey iXpand USB 2.0/Lightning Drive to Expand iPhone, iPad Storage
November 13, 2014, 2:29 PM
HP's 15.6" Omen Gaming Laptop is Incredibly Thin, Powerful
November 4, 2014, 10:34 AM
Tim Cook Touts Apple’s Product Portfolio, Performance in Letter to Employees
October 21, 2014, 8:05 AM
Lenovo Once Again The Top Global PC Maker, Apple Takes 50% of PC Profits
October 9, 2014, 7:46 AM
It’s Official: HP to Split Into Two Business Units
October 6, 2014, 8:14 AM
Quick Note: HP Plans to Split PC, Enterprise Units
October 5, 2014, 4:31 PM
Most Popular Articles
Wal-Mart: Miss Thanksgiving, Get Xbox One + Master Chief Collection for $299
November 17, 2014, 9:40 PM
Nokia Lumia 635 LTE Windows Phone is Only $40 at Best Buy on Black Friday
November 18, 2014, 11:59 AM
Uber Exec Threatens to "Spend Millions" to Stalk Female Reporter and Her Family
November 19, 2014, 12:31 PM
Toyota’s Mirai Hydrogen Fuel Cell Vehicle Priced from $57,500 in the U.S.
November 18, 2014, 10:23 AM
Apple Replaces “FREE” Label with “GET” on App Downloads in iTunes App Store
November 19, 2014, 5:38 PM
Latest Blog Posts
Costco Gives Employees Thanksgiving Off; Wal-Mart Leads "Black Thursday" Charge
Oct 29, 2014, 9:57 PM
"Bear Selfies" Fad Could Turn Deadly, Warn Nevada Wildlife Officials
Oct 28, 2014, 12:00 PM
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information