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Dell has since removed the above disclaimer from its website.

Dell directs customers to retail stores if they want AMD systems

AMD-powered Dell Vostro 1000
Dell says goodbye to AMD-based Inspirons on

It appears that the AMD-Dell relationship may soon be coming to an end – at least online. Dell was rumored for years to consider switching to AMD processors for its computers, but the company constantly denied the rumors.

Dell finally broke the news to the world in May of 2006 when it announced that it would sell AMD-based servers to the public. The company followed with AMD-based desktop and notebook computers.

All seemed to be well with the AMD-Dell partnership -- until now. Dell appears to be in the process of removing AMD-powered machines from its website. Although machines like the Latitude D531, Vostro 1000, and Optiplex 740 are still currently available online, Dell put this cautionary note at the top of the search page for anyone looking for an AMD system:

Shop for Dell computers with AMD processors in retail stores. See our retail partners for details.

Computers with AMD processors are not available online.

This move would be a big blow to AMD, which relished the opportunity to partner with a big-name OEM like Dell -- a company that it tried for years to crack.

Customers who wish to purchase AMD-based Dell machines in the future will instead have to go to brick-and-mortar stores like Best Buy, Staples, Wal-Mart or Sam's Club. Any exposure is better than none, but Dell derives the vast majority of its sales from its online business so AMD will clearly be missing out.

The news of Dell giving AMD the boot online couldn't come at a worse time for the Sunnyvale, CA-based company. AMD reported 2007 revenue of $6.012 billion and a net loss of $3.379 billion. AMD is still struggling with the remnants of its 2006 purchase of ATI -- ATI is also now worth 30% less than AMD's original purchase price.

Dell has also had a mixed bag of news in the past few months. The computer giant was able to slip past HP as the top computer marker in the U.S. for 2007. Dell commanded 31.4% of the U.S. market last year compared to 26.1% for HP.

On the other hand, Dell announced the decision to close its Canadian call center resulting in the loss of 900 jobs and close all 140 of its Dell Direct Store kiosks around the U.S.

Updated 2/8/2008
We recently spoke with a Dell representative Anne Camden who wished to clarify the recent happenings on Dell's website. First of all, Dell has since removed the "Computers with AMD processors are not available online" disclaimer from its website. Whether this was a slip-up on Dell's part remains to be seen.

Secondly, Dell Latitude, Vostro and Optiplex systems using AMD processors will continue to be made available on Dell's website.

Finally, AMD-based Inspiron notebooks will no longer be offered on Only the Energy Star 4.0 Inspiron 531 desktop lives on through Inspiron notebooks and the rest of the Inspiron desktop family will only be available from retail stores such as Wal-Mart and Staples.

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RE: Who buys a Dell?
By Yongsta on 2/8/2008 1:59:44 PM , Rating: 1
I think Dell has great deals for the lower end market. I was looking to build a lower end computer on newegg for my father with monitor and found out that the dell came out to be cheaper. Two months ago (with instant coupons I found on some deal site) for $400 (after shipping & taxes) I got a Dell Vostro 200 Intel C2D E2160 (1.8 ghz, 2mb cache), 1Gig ram, usb keyboard, mouse, 20" widescreen lcd monitor, 80GB 7200rpm sata hd, intel onboard 3100 video (I had a spare 8600GT that fit well in the pci-express slot & didnt need a power connector as the dell power supply doesnt have a pci-express power connector), 16x dvd-rom, microsoft works 8, and windows xp (1 year warranty on-site service). My dad loves the computer & for the money I think it was a great price. Now for the higher end computer, that I built for myself (q6600, 4gb ram, 8800GT) it was cheaper to go the newegg route.

RE: Who buys a Dell?
By bobdeer1965 on 2/8/2008 2:54:57 PM , Rating: 2

DELL is still using AMD processors. Just not in the online Inspiron computers. But Vostro ect. WILL be available WITH AMD processors.
AND retail computers WILL have AMD processors in them too.


RE: Who buys a Dell?
By Yongsta on 2/8/2008 4:05:55 PM , Rating: 2
Take your own advice because I was responding to Mitch101 and not the article... DERR DUH

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