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Dell has since removed the above disclaimer from its website.

Dell directs customers to retail stores if they want AMD systems

AMD-powered Dell Vostro 1000
Dell says goodbye to AMD-based Inspirons on

It appears that the AMD-Dell relationship may soon be coming to an end – at least online. Dell was rumored for years to consider switching to AMD processors for its computers, but the company constantly denied the rumors.

Dell finally broke the news to the world in May of 2006 when it announced that it would sell AMD-based servers to the public. The company followed with AMD-based desktop and notebook computers.

All seemed to be well with the AMD-Dell partnership -- until now. Dell appears to be in the process of removing AMD-powered machines from its website. Although machines like the Latitude D531, Vostro 1000, and Optiplex 740 are still currently available online, Dell put this cautionary note at the top of the search page for anyone looking for an AMD system:

Shop for Dell computers with AMD processors in retail stores. See our retail partners for details.

Computers with AMD processors are not available online.

This move would be a big blow to AMD, which relished the opportunity to partner with a big-name OEM like Dell -- a company that it tried for years to crack.

Customers who wish to purchase AMD-based Dell machines in the future will instead have to go to brick-and-mortar stores like Best Buy, Staples, Wal-Mart or Sam's Club. Any exposure is better than none, but Dell derives the vast majority of its sales from its online business so AMD will clearly be missing out.

The news of Dell giving AMD the boot online couldn't come at a worse time for the Sunnyvale, CA-based company. AMD reported 2007 revenue of $6.012 billion and a net loss of $3.379 billion. AMD is still struggling with the remnants of its 2006 purchase of ATI -- ATI is also now worth 30% less than AMD's original purchase price.

Dell has also had a mixed bag of news in the past few months. The computer giant was able to slip past HP as the top computer marker in the U.S. for 2007. Dell commanded 31.4% of the U.S. market last year compared to 26.1% for HP.

On the other hand, Dell announced the decision to close its Canadian call center resulting in the loss of 900 jobs and close all 140 of its Dell Direct Store kiosks around the U.S.

Updated 2/8/2008
We recently spoke with a Dell representative Anne Camden who wished to clarify the recent happenings on Dell's website. First of all, Dell has since removed the "Computers with AMD processors are not available online" disclaimer from its website. Whether this was a slip-up on Dell's part remains to be seen.

Secondly, Dell Latitude, Vostro and Optiplex systems using AMD processors will continue to be made available on Dell's website.

Finally, AMD-based Inspiron notebooks will no longer be offered on Only the Energy Star 4.0 Inspiron 531 desktop lives on through Inspiron notebooks and the rest of the Inspiron desktop family will only be available from retail stores such as Wal-Mart and Staples.

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Who buys a Dell?
By Mitch101 on 2/8/2008 9:51:25 AM , Rating: 1
I scratch build my own rigs. I think if I bought a Dell and it wasn't a laptop I would get beat up by the IT staff in the parking lot.

Laptops strangely enough I hear of a lot of people buying Apples and putting Windows on them. A lot of people like the Apple hardware. Of course Steve Jobs would have you believe its for his OS Leopard. Dell still makes decent laptops and the 45nm Intel chips well you cant fault them for going with Intel. Intel thought Phenom was a laptop CPU and Intel went all out on producing a product for laptops so its no wonder that Intel has the best laptop chips now. Nothing is stopping you from buying an HP, Gateway, Acer, Toshiba, etc. Dell isn't the only company out there.

Server side well Intel does have the upper hand by a decent margin right now by 2 generations of cpu's over Opteron and Phenom isn't up to speed yet and while we expect an increase when they go to 45nm well is it going to be enough. I have my E8400 running at 4ghz and its nearly at default core voltage and 3.6ghz on stock. I would imagine they are capable of doing the same with Quad cores. The Conroe is faster than Phenom and so is the newer generation Wolfdale and soon Yorkfield in QTY mainly because AMD cant produce faster Phenoms. Sure Phenom scales better but it doesnt do an ounce of good if they cant get them up to speed. AMD doesn't need a price war because the server side looks for something more and servers generally have to last 3+ years in an IT infrastructure so you need top end. AMD is great but if I have to live with a server for 3-5 years I'm getting a top end performer not a budget performer because most places over extend the life of the machine and eventually overtax its ability before they approve a budget to get new equipment.

LOL I wouldnt be surprised though if AMD with the TRI-Core and shift to 45nm didn't catch Intel again but I don't think were going to see AMD leapfrog Intel like they did with the Opteron over the P4. If they do then its sales for HP and IBM. That may happen with Bull Dozer but that is what late 2009/2010?

All is not bad. ATI is making some of the best graphics chips and low powered/Cool in a long time and I certainly see that if they dont use AMD cpu's they will most certainly use ATI graphic chips for laptops and desktop systems. AMD loses the CPU area to Dell but will gain in the GPU market.

Remember this DELL is the Number 2 company behind HP. HP is still using AMD. There is nothing superior about a Dell server over an HP server. IBM still makes a great box as well. I think if your company is a Dell only shop then someone in finance is pretty lazy or getting some free LCD's/Speakers from Dell on the side. Yes Dell kicks back to even the smallest of companies that purchase their products.

RE: Who buys a Dell?
By DigitalFreak on 2/8/08, Rating: -1
RE: Who buys a Dell?
By Mitch101 on 2/8/08, Rating: -1
RE: Who buys a Dell?
By drebo on 2/8/08, Rating: 0
RE: Who buys a Dell?
By Mitch101 on 2/8/2008 1:28:39 PM , Rating: 3
Are there this many idiots on this site now? I scratch build my own personal computer but we purchase from several vendors.

RE: Who buys a Dell?
By Chaser on 2/8/2008 12:45:54 PM , Rating: 2
Having to resort to ignorant name calling doesn't attest to your vast global "business" knowledge either. The guy was simply sharing an observation with his experience.

Lighten up.

RE: Who buys a Dell?
By AntDX316 on 2/9/2008 7:04:29 AM , Rating: 2
i have a dell M1710 cause its awesome cause u cant build a laptop ur self and its stylish (LEDs and design) without the crazy designs like alienware

RE: Who buys a Dell?
By boogle on 2/8/2008 11:15:10 AM , Rating: 2
Intel thought Phenom was a laptop CPU and Intel went all out on producing a product for laptops so its no wonder that Intel has the best laptop chips now.

Erm, no. The latest CPUs are based off of the original Pentium M core, which itself is a heavily modified Pentium 3 Tualtin (which is based off the Pentium Pro). The Pentium M was released in 2003.

In essence the Penium M would have come about regardless of Phenom, Intel did not expect Phenom to be a mobile CPU - no one did, AMD themselves had been talking a LOT about their new desktop CPU after Core 2 came out. The latest mobile CPUs being based off of Core 2s, which themselves are based off of Dothan (mobile). In short - Intel don't have a strong mobile CPU, they have a strong CPU architecture full stop that scales well not only with power usage, but performance too.

The other stuff you mention is equally 'odd'. Like Phenom scaling really well, well... not really. It scales OK, but no better than the Core 2 architecture which already has a significant head start. You mention ATI will somehow miraculously seed GPUs in systems. NV are now almost equal with Intel in terms of GPUs on the desktop - an incredible feat considering Intel's dominance of the market.

AMD/ATI aren't going to suddenly gain marketshare with their existing products. They're not as good as the competition right now, which means they will at best keep existing marketshare, but more likely - lose it.

They need to release new hardware that is better than their competitor's. Unfortunately for them, at this moment in time it is unlikely since both NV and Intel are almost a generation ahead. NV's 8800GTX released on Nov 8th 2006 has only JUST been beaten by ATI's new dual GPU graphics card. Intel are preparing to launch a whole new breed (Penryn) of CPUs before AMD have even released CPUs without the TLB bug.

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 11:48:37 AM , Rating: 2
ATI has a much better chip for Notebooks than NVIDIA. I should have stressed laptop market but this kind of applies to desktops too. Desktop wise NVIDIA and ATI are pretty equal. X2 competes with NVIDIA's top end. On the desktop its equal but ATI parts should be cheaper to produce so AMD/ATI can offer a better price point than NVIDIA. The only time NV products really shine over ATI product is when FSAA is utilized.

Intel did believe the Phenom was a mobile CPU I was in a meeting with Intel when they mentioned this.

Phenom does scale slightly better than current Intel chips. However its obvious that Intel can produce a 3.6ghz cpu on stock cooling today. 4ghz is also within reach as I am currently running that today. That is nearly twice as fast as AMD's Phenom which is currently stuck around 2.4ghz but soon will get an increase when it goes to 45nm. I dont believe we will see Phenoms higher than 3.6ghz. I hope I am wrong for AMD's sake.

ATI is gaining market share that it lost to NVIDIA. ATI is going to gain a large portion of the laptop sector over NVIDIA.

RE: Who buys a Dell?
By Sazar on 2/8/2008 4:01:27 PM , Rating: 3
You were in a meeting with Intel marketing folks, perhaps, not with design engineers where I happened to be sitting.

The discussion was not so much what AMD was going to bring to the table, but rather what Intel could bring to the enterprise and client side and what steps Intel was looking to take to ensure a more modular design with lower TDP.

AMD chips in mobile solutions are not necessarily better than Nvidia's solutions. Nvidia continues to rule the top of the line wrt performance, especially with LOD turned up.

AMD's X2 has high power consumption for similar performance to a g80 GTX or Ultra, albeit at a lower price point. Figure out your own trade-offs there. It is a good part and a marvel of engineering for 2 chips on a single PCB.

Lastly, I have no idea where you are going with clock-speeds since that is essentially irrelevant in today's world. The issue at stake is work per cycle and unfortunately for AMD, the Barcelona design is simply not doing a good job. AMD is claiming about a 70% scaling and even then we are going to be looking at a performance deficit with Penryn based enterprise solutions.

Nehalem should theoretically expand the performance delta between the 2. Fusion is going to have to be the saving grace for AMD since K10 is simply not going to push Intel, other than on mid and low-range pricing.

Also, fyi, after Intel, AMD/Ati had the largest market share of mobile graphics cards. Quarter on quarter and year on year, Nvidia is the one that has been chipping away and has taken over 2nd spot from AMD/Ati. Given that Nvidia has multiple OEM wins under it's belt and has consistently delivered solid mobile solutions, what makes you think that AMD/Ati will gain back a large chunk of market share?

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 4:34:17 PM , Rating: 2
Yes Marketing. Be sure to smack one if this is not correct.

I certainly feel the low power consumption of ATI/AMD is going to be a big selling point to manufacturers.

I agree IPC is where its at. Fixed Phenom should be close to that of existing Intel cores in IPC. This leaves overall chip speed which Intel has a major lead on AMD. This is why I reference even if AMD can get the Phenom working properly it may not matter because they dont have the clock speed to bring it up to Intel speed.

I will wait to see Nahalem before commenting but I would agree that its probably not good for AMD until Fusion and that Fusion will make or break the company. IBM giving away 32nm manufacturing process information will be a big help to AMD.

The Market share lost to NVIDIA on the mobile graphics area I believe will be reclaimed by AMD. I know NVIDIA is having some issues with their next gen chip for heat and its certainly not ready to be put into portable devices. Current generation while selling well I believe NVIDIA is having some production problems. AMD/ATI has a better heat performance ratio than NVIDIA. Companies like Dell need inventory and NVIDIA is having trouble keeping with demand. This is good and bad. Its good they are selling its bad that it can cause shortages for companies like Dell who don't want to hear about shortages. Both are certainly doing very well but ATI has a heat/power advantage for the mobile area. Look at the integrated graphics chips coming soon from ATI/AMD they pack a lot more punch than what is coming from NVIDIA.

RE: Who buys a Dell?
By xti on 2/8/2008 11:22:11 AM , Rating: 2
AMD is great but if I have to live with a server for 3-5 years I'm getting a top end performer not a budget performer because most places over extend the life of the machine and eventually overtax its ability before they approve a budget to get new equipment.

thought most of their partners who look for server chips are worried about stability, not 8.0ghz.

RE: Who buys a Dell?
By Mitch101 on 2/8/08, Rating: 0
RE: Who buys a Dell?
By Amiga500 on 2/8/2008 12:13:09 PM , Rating: 2
Why would you overclock a (mission critical) server again?

RE: Who buys a Dell?
By Sazar on 2/8/2008 12:34:16 PM , Rating: 2
That's exactly why I keep down-voting this Mitch fella's posts.

Further, it makes absolutely no sense to me why a large company would NOT buy a solution from one of the large system integrators/builders, regardless of processor choice.

There is a question of a one-stop shop, warranty implications and support beyond standard. If you have a large company you NEED these things to keep OP-EX low and maintain OP-INC.

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 1:30:05 PM , Rating: 2
Overclock a personal machine not a server.

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 1:33:49 PM , Rating: 2
What part of this cant you read.
We don't overclock servers however its apparent that Intel CPU's have a lot of overhead and are being sold that way.

RE: Who buys a Dell?
By boogle on 2/8/2008 4:52:44 PM , Rating: 2
I must have missed the part in the Intel docs where they say 'overclock our Xeons, its an advantage of Intel'. I'm pretty sure they're focussing on things such as price/performance, performance/watt, and overall platform longevity rather than how far you can OC.

Unless you're talking about the Extreme series of CPU - but they're designed for performance desktops. AMD have a similar series, it's called the Black series.

I'm having trouble working out where you're coming from tbh, you bash both AMD and Intel. Are you just being argumentative by bashing Dell in general? You say they only make decent laptops, then you bang on about servers, then you bang on about TLB errata, then you bang on about Intel OCing. Make a statement and stick with it, this squirming around pretending you're uber important with meetings with Intel staff regarding their internal secrets is just irritating.

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 3:56:22 PM , Rating: 2
Here is some reading material to back my statements on why we wont put a B2 Phenom in the data centers.

BSOD Problems with Phenoms because of a bad core. - Note this is on AMD's website.

More 3rd Core problems.

Phenom Exposed! Shipping with flaky 3rd cores.

RE: Who buys a Dell?
By Sazar on 2/8/2008 1:35:26 PM , Rating: 1
Mitch, you do realize there are severe multi-processor limitations with the AMD processors vis-a-vis the intel processors?

There are also fundamental issues with memory, such as speed limitations and bridge setups to facilitate large-scale deployment. These issues were present with the Opterons and there are new issues present with the Barcelona based products that are continuing. The errata issues affect a LOT of people.

RE: Who buys a Dell?
By Mitch101 on 2/8/2008 2:10:00 PM , Rating: 1
We haven't purchased any AMD based systems in the last 2 years because of performance and as of recently the Phenoms because of possible reliability issues. Fanboism never should play a role in the purchasing of corporate equipment. We also benchmark the systems based upon the role they will play. We try for uniformity but really were not pulling parts from one server to get another one working anyway. We have a 4 hour response time for any part and hot spare servers to boot.

In addition with Intel moving into 45nm we can expect power improvements and cooling improvements which are important to data centers. This is an understandable move on the part of Dell. It also simplifies their lineup. We cant wait 6 months for AMD to come with their parts. Data centers move forward they dont wait for companies.

I hate that so many people think what Dell does is the end all be all. Its just Dell crack one open and its pretty much what you will find in many other companies boxes. Who cares if Dell doesn't carry an AMD lineup. If you want to support AMD just buy another companies product with an AMD inside. Why does it have to be a Dell? Get over it buy IBM , HP, Toshiba, Acer, etc.

Flat out I cant buy AMD systems because it will help AMD's bottom line when it can hurt the company I work for. Just over 2.5 years ago I built a test lab of 104 dual socket dual core AMD servers from HP. We put in a lot of AMD based systems then. Great machines but outdated by what Intel offers today.

I hope that AMD can make a comeback but them releasing Phenom with the TLB errata was probably the dumbest thing they ever did. Far worse than delaying the product another 6 months. I'm all for firing Hector Ruiz for doing such a stupid thing. If AMD makes a comeback in performance then Im sure Dell will carry them again.

RE: Who buys a Dell?
By Yongsta on 2/8/2008 1:59:44 PM , Rating: 1
I think Dell has great deals for the lower end market. I was looking to build a lower end computer on newegg for my father with monitor and found out that the dell came out to be cheaper. Two months ago (with instant coupons I found on some deal site) for $400 (after shipping & taxes) I got a Dell Vostro 200 Intel C2D E2160 (1.8 ghz, 2mb cache), 1Gig ram, usb keyboard, mouse, 20" widescreen lcd monitor, 80GB 7200rpm sata hd, intel onboard 3100 video (I had a spare 8600GT that fit well in the pci-express slot & didnt need a power connector as the dell power supply doesnt have a pci-express power connector), 16x dvd-rom, microsoft works 8, and windows xp (1 year warranty on-site service). My dad loves the computer & for the money I think it was a great price. Now for the higher end computer, that I built for myself (q6600, 4gb ram, 8800GT) it was cheaper to go the newegg route.

RE: Who buys a Dell?
By bobdeer1965 on 2/8/2008 2:54:57 PM , Rating: 2

DELL is still using AMD processors. Just not in the online Inspiron computers. But Vostro ect. WILL be available WITH AMD processors.
AND retail computers WILL have AMD processors in them too.


RE: Who buys a Dell?
By Yongsta on 2/8/2008 4:05:55 PM , Rating: 2
Take your own advice because I was responding to Mitch101 and not the article... DERR DUH

"Intel is investing heavily (think gazillions of dollars and bazillions of engineering man hours) in resources to create an Intel host controllers spec in order to speed time to market of the USB 3.0 technology." -- Intel blogger Nick Knupffer

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