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Apple says that a fix for the home screen crashes is coming

Apple is finally owning up to a rather serious problem with its mobile operating system, iOS 7. IOS 7 has come under flak by a lot of users for its significantly overhauled and “flat” UI, however, it’s been the steady stream of bugs in the operating system that have really riled up users.
 
One of the most nagging bugs causes the phone to freeze, then “respring” back to the lock screen. While many have characterized this behavior as a reboot, it’s actually just restarting the iOS Springboard that manages the iOS home screen. A full system reboot takes a bit longer than a respring.

The home screen/respring issue first showed up in beta releases of iOS 7 way back in June
 
But however you characterize the bug, it still has been causing havoc for many iOS users. Any unsaved data that you are currently working on when the bug occurs is lost, and this is happening multiple times per day to some unlucky iOS users.
 
But according to Mashable, Apple is finally on the case — even though the bug has been around [officially] since iOS 7 was released in September 2013. In typical Apple fashion, the company gave minimal details, only stating, “We have a fix in an upcoming software update for a bug that can occasionally cause a home screen crash.”
 
But while Apple has acknowledge its respring bug, it is still being tightlipped about the even more widely reported problems with Safari on 64-bit iOS 7 devices: namely the iPhone 5S, iPad Air, and Retina iPad Mini (although the latter two seem to be affected most by these issue). Slews of users have reported that Safari simply crashes back to the home screen for no reason multiple times per day. IOS flags the crashes as being related to “low memory.”

 
 
Safari Low Memory errors in iOS 7 on an iPad Air
 
Anand Shimpi of AnandTech briefly touched on the memory issues in his iPad Air review:
 
In general you’re looking at a 20 - 30% increase in memory footprint when dealing with an all 64-bit environment. At worst, the device’s total memory usage never exceeded 60% of what ships with the platform but these are admittedly fairly light use cases. With more apps open, including some doing work in the background, I do see relatively aggressive eviction of apps from memory. The most visible case is when Safari tabs have to be reloaded upon switching to them. Applications being evicted from memory don’t tend to be a huge problem since the A7 can reload them quickly.
 
The tricky part is you don’t really need all that much more memory. Unfortunately as with any dual-channel memory architecture, you’re fairly limited in how you can increase memory capacity and still get peak performance. Apple’s only move here would be to go to 2GB, which understandably comes with both power and financial costs. The former is a bigger concern for the iPhone 5s, but on the iPad Air I would’ve expected a transition sooner rather than later.
 
Similarly, many users report that Safari tabs will refresh often when switching from tab to tab, even when Safari is the only app open.
 
There is a discussion thread over at the Apple Support Communities that is 83 pages long regarding the above Safari issues. Hopefully, Apple won’t take months to address these issues.

Source: Mashable



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pfft
By Motoman on 1/23/2014 3:35:14 PM , Rating: 2
At what point has product quality ever been a concern for Apple?

Why bother pointing it out anymore?




RE: pfft
By superstition on 1/23/14, Rating: -1
RE: pfft
By techxx on 1/23/2014 3:55:45 PM , Rating: 5
Don't need good business practices to exploit a sheep herd.


RE: pfft
By ClownPuncher on 1/23/2014 5:48:35 PM , Rating: 2
Sure you do. I'm no fan of Apple, but they are quite good at marketing to their demographic.


RE: pfft
By FITCamaro on 1/24/2014 7:38:23 AM , Rating: 2
Well in all fairness the snotty hipster demographic and those who are dumb enough to care what they think and not want to be "left out" isn't that hard to market to.

"It's an Apple"

"SHUT UP AND TAKE MY MONEY!"


RE: pfft
By ClownPuncher on 1/24/2014 11:54:20 AM , Rating: 2
It's a bit more subtle than that. It's hard to understand if you're a tech nerd, since specs and stats are going to matter more to us than Apple guys.


RE: pfft
By superstition on 1/25/2014 5:11:56 PM , Rating: 2
That's irrelevant to my comment.


RE: pfft
By inighthawki on 1/23/2014 3:55:14 PM , Rating: 3
Honestly I've always found Apple's products to have a rather high sense of quality. I only don't use them because I don't like them.


RE: pfft
By kingmotley on 1/23/14, Rating: -1
RE: pfft
By sprockkets on 1/23/2014 4:38:05 PM , Rating: 3
You can read all the apple users complaining about it here. It has nothing to do with Chrome.

And btw, all 3rd party browsers on ios have to use their rendering engine anyhow, so that kinda blows your speculation out.

http://arstechnica.com/apple/2014/01/apple-random-...


RE: pfft
By retrospooty on 1/23/2014 4:45:07 PM , Rating: 2
Yup... They are slipping is customer sat too.

http://vr-zone.com/articles/apple-falls-behind-son...


RE: pfft
By Tony Swash on 1/23/14, Rating: -1
RE: pfft
By retrospooty on 1/23/2014 5:44:43 PM , Rating: 2
Of course, no-one said that, but that is one stat you love to throw around. One less thing. Every couple months its one less thing.

Na na na boo boo. :P


RE: pfft
By Tony Swash on 1/23/14, Rating: -1
RE: pfft
By momorere on 1/23/2014 6:49:09 PM , Rating: 2
You're the first one to post poll results that favor crApple as 100% fact and expect everyone to bow down to your mighty. Try again. We all look forward to thier earnings next week to watch that stock take ANOTHER big nice nose dive.


RE: pfft
By Tony Swash on 1/23/14, Rating: -1
RE: pfft
By momorere on 1/23/2014 8:08:22 PM , Rating: 2
Good thing all that money benefits all consumers... Oh wait


RE: pfft
By Tony Swash on 1/23/2014 8:24:46 PM , Rating: 1
quote:
Good thing all that money benefits all consumers... Oh wait


You are right, we shouldn't forget the desperate plight of the hundreds of millions of consumers who will hand over $200 billion to Apple to buy it's products this coming year and who are driven to pick Apple products by nothing other than disappointment and dissatisfaction? If only there were alternatives for these poor down trodden masses. If only choosing Apple products were voluntary and therefore could therefore be avoided. One can only dream of a better world where the oppressive drudgery of forced Apple product consumption is a thing of the past and the masses are free to choose the products of other companies.


RE: pfft
By momorere on 1/23/2014 8:29:53 PM , Rating: 2
Just as I thought, no substance, only the usually mockery once you are all tore up about your precious


RE: pfft
By retrospooty on 1/23/2014 9:57:22 PM , Rating: 2
You need to take your pills. You must have missed a round.


RE: pfft
By themaster08 on 1/24/2014 2:11:01 AM , Rating: 2
Disappointing effort from you, Tony. Your posts seem to get shorter and lack any form of proper debate, and as usual, stray from the actual topic which is Apple acknowledging flaws in iOS.


RE: pfft
By Tony Swash on 1/24/14, Rating: -1
RE: pfft
By Reclaimer77 on 1/24/2014 9:12:22 AM , Rating: 2
Tony in a vacuum I might agree with you. But the problem is Apple brings it on themselves by creating a culture of arrogance. As a whole the company, from Steve Jobs on down, has behaved so obnoxiously and better-than-you, that it's only natural for non-Apple fanbois to snicker and cheer any misstep.

Call it Karma or whatever, but when you treat everyone like an ass, when you put yourself on a pedestal, be prepared to eat crow when you screw up.


RE: pfft
By BRB29 on 1/24/2014 9:31:46 AM , Rating: 1
News Flash Reclaimer, Steve has been dead for a while. That "I'm better than you" culture is no longer there. Apple makes good products at high prices. It's up to you to buy it.

They've reached a sales volume where they are pretty much part of mainstream. Everyone I know buy apple devices because it gives them less problems. Their service is very good.

You can keep hating on them but I'm sure it won't make a shred of difference if their corporate arrogance is too high. People will buy the product for what it is. This cult you're speaking of is made up of a loyal following. They are very tiny part of apple users population.


RE: pfft
By retrospooty on 1/24/2014 9:36:20 AM , Rating: 2
"News Flash Reclaimer, Steve has been dead for a while. That "I'm better than you" culture is no longer there."

The hell it isn't. It lives on strong in every douchey fanboy that acts like this iPhone somehow makes them smarter than others around them... Ironic because its actually the dumbed down interface that makes them think its smart. It is, they arent. You need look no farther than this site for proof of that.


RE: pfft
By troysavary on 1/24/2014 2:49:07 PM , Rating: 2
The irony here is so thick. Android fans act every bit as superior, if not more so, than Apple fans, and your post just proved it.


RE: pfft
By Reclaimer77 on 1/24/2014 2:52:27 PM , Rating: 1
Only you would somehow find a way to work Android into this.

Seek help friend. The only "irony" here is in your own mind.

Apple was an asshole company decades before Android was even an idea. Maybe you're too young to know that though. Read up.


RE: pfft
By Cheesew1z69 on 1/24/2014 2:55:55 PM , Rating: 2
quote:
Android fans act every bit as superior, if not more so, than Apple fans, and your post just proved it.
Um...no, they do not.


RE: pfft
By retrospooty on 1/24/2014 3:12:38 PM , Rating: 2
Your logic fails. I just said that Apple's UI is smart, set up to be easy to use for the non-technical. How on earth does that prove or even say anything about Android in any way?


RE: pfft
By KoolAidMan1 on 1/27/2014 2:21:27 AM , Rating: 2
They're the worst kind of fanboy I've seen. Irony doesn't begin to describe them.


RE: pfft
By FaaR on 1/25/14, Rating: 0
RE: pfft
By Reclaimer77 on 1/26/2014 9:48:10 AM , Rating: 1
How did you read that and come to the conclusion it was a "hate filled rant"? I couldn't have been calmer. I didn't even use an exclamation point or a single bought of caps-lock, not that I ever do, but I digress.

Stop the dramatics and hyperbole. There was no hate there at all, I'm just telling it like it is in a calm, concise, and rational manner.

quote:
The iOS software keyboard for example is pretty shite methinks and I wish they'd do something about it.


Well this is just one key distinction. When the Google keyboard for Android was crap, I didn't have to wait around hoping they would fix it. I just installed Swype and went about my business.

quote:
Apple users aren't those which you describe.


Interesting you tell me to get a clue, and yet you've interpreted that post as an attack on Apple consumers. I was criticizing Jobs himself and the companies attitudes and statements made by various employees, yes, but where am I attacking Apple users in this "hate filled rant"?

quote:
So calm down a bit, maybe get a clue perhaps.


Indeed. After you sir.


RE: pfft
By retrospooty on 1/24/2014 9:36:45 AM , Rating: 1
"News Flash Reclaimer, Steve has been dead for a while. That "I'm better than you" culture is no longer there."

The hell it isn't. It lives on strong in every douchey fanboy that acts like this iPhone somehow makes them smarter than others around them... Ironic because its actually the dumbed down interface that makes them think its smart. It is, they arent. You need look no farther than this site for proof of that.


RE: pfft
By Reclaimer77 on 1/24/2014 1:36:49 PM , Rating: 2
quote:
That "I'm better than you" culture is no longer there.


Please, have you heard Cook speak lately?

quote:
Everyone I know buy apple devices because it gives them less problems.


I have no way to verify this or even care. So what? Your friends are as insecure and vapid as you, congrats!

My post was to try and help Tony understand why he's facing such opposition here. Not really looking to get into the whole "why idiots buy Apple" discussion.


RE: pfft
By retrospooty on 1/24/2014 4:40:37 PM , Rating: 2
" So what? Your friends are as insecure and vapid as you, congrats!"

LOL. You really do have to wonder about anyone that puts this much importance on a company (referring to Tony spending so much time online defending a company, not the average Apple buyer) There is simply something wrong there. Either insecurity , or insincerity, or they are just mentally imbalanced like TesterWazza.


RE: pfft
By BRB29 on 1/29/2014 8:49:14 AM , Rating: 2
quote:
I have no way to verify this or even care. So what? Your friends are as insecure and vapid as you, congrats!


lol you just proved your whole argument invalid with this statement. You're just throwing out your opinions and called it facts. Then move the goal posts.

The corporate world had embraced the iphones and starting to adopt the macbooks for a reason. It is not about a cult or loyal sheeps. If that's not waking you up, then I'm sure any facts will just be ignored by you and countered by "your facts"

I'm not the only one calling 100+million apple users in the US alone insecure and vapid.


RE: pfft
By retrospooty on 1/24/14, Rating: 0
RE: pfft
By retrospooty on 1/23/2014 6:54:14 PM , Rating: 2
If you spin it down, it will become more powerful than you can possibly imagine.


RE: pfft
By Reclaimer77 on 1/23/2014 5:56:16 PM , Rating: 2
You're funny. For years you've been beating us over the head with Apple's supposed "customer satisfaction" superiority.

Now that they're getting passed up, nobody can bring it up?


RE: pfft
By retrospooty on 1/23/2014 6:55:25 PM , Rating: 2
Classic Tony. Its all important, until it isnt.


RE: pfft
By Reclaimer77 on 1/23/2014 5:09:41 PM , Rating: 3
quote:
Google is notorious for having badly written software.


Excuse me, notorious? That's FUD. It's Apple which has always had horrible software. That's why we're on this topic in the first place, remember?

And here you are blaming Chrome when it has nothing to do with the iOS issue! You iTard's are something else, you really think the Precious is perfect don't you?


RE: pfft
By elleehswon on 1/23/2014 8:40:56 PM , Rating: 2
well, my g2 shipped with chrome. i've got a solid 3 months on the phone and chrome has yet to crash on me. must be the only phone that chrome doesn't crash one *rolls eyes*


RE: pfft
By FITCamaro on 1/24/2014 7:40:31 AM , Rating: 2
quote:
Google is notorious for having badly written software.


What competitor of theirs do you work for?

Seriously? Google isn't perfect and something they screw up their own applications with retarded UI refactors (Gmail app), but their stuff is some of the best written software out there. "I don't like the way it looks or how it works" is different than "it's poorly written".


Ah haa haa!
By damianrobertjones on 1/23/2014 4:49:09 PM , Rating: 3
I managed to basically CRIPPLE an iPad the other day...

Create multiple e-mail accounts, maybe even throw in an exchange mail account, then externally change the password.

Now... Don't attach the device to a wireless connection and the ipad will ask you again and again for the password. Over and over and over again. Constantly. Turn the device off and then on again. Again and again and again.

Absolutely tragic. Solution? Hard reset.

Again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again.




RE: Ah haa haa!
By Brandon Hill (blog) on 1/23/2014 4:59:37 PM , Rating: 2
If you're not connected to a wireless network, how would the iPad initially know the password has changed to even start the issue?

And if you do have internet access, why not just change the password? Regardless, can't say I've had that issue. When I've been promoted with an incorrect password message, I've just hit (cancel/ignore), can't remember which it is --- and the message goes away.


RE: Ah haa haa!
By StevoLincolnite on 1/23/2014 6:31:23 PM , Rating: 2
It's supposed to "just work".
It seems that it doesn't. :P


RE: Ah haa haa!
By BRB29 on 1/24/2014 9:06:35 AM , Rating: 1
I switched to an iphone5S a month ago when I upgraded. This is my first iphone ever. Got it mainly for fingerprint login and smaller size. Android small phones are always cheaply made.

Yes I do notice the problems with IOS7. It does crash here and there. However, let's be fair here. My Android phones(i owned 8 of them) have all been much worse. Yes I updated everything and check every day. It just have a higher crash rate than iOS, much higher. Android apps seems to get less love from the app devs as well. I've been on Android since the original Motorola Droid I paid $699 for on launch day, I can only say Android has come a long way but fragmentation is still a huge issue.

My ipad2 have serviced me well for years. I was surprised that it was allowed ios7 updates as opposed to my Android tablets. Android stock browser is horrible compared to Safari. I use chrome anyways.

Seriously, Apple products doesn't "just work". A more accurate saying would be "it just work a little better and you pay for it"

I am surprised at the fanboy comments. Who cares about the brands. Buy what fits you the most.

BTW, I also have an Ipad Air that i received for Xmas. I rarely encounter crashes. Even my ipad2 rarely crash. The Asus Transformer I use crashes a lot more often on just about anything and memory management is poor compared to ipads. But seriously, you paid for it with the $200 difference.


RE: Ah haa haa!
By Cheesew1z69 on 1/24/2014 12:16:15 PM , Rating: 2
quote:
My Android phones(i owned 8 of them) have all been much worse. Yes I updated everything and check every day. It just have a higher crash rate than iOS, much higher.
Then you obviously were doing something wrong... and no, it really doesn't have a higher crash rate. If all 8 of your phones crashed, sounds like a USER problem. And as much of an idiot as you sound like, I don't doubt it's a user problem.


RE: Ah haa haa!
By StevoLincolnite on 1/24/2014 6:16:05 PM , Rating: 2
My Windows Phone has never crashed on me yet :/ *Touch Wood*


RE: Ah haa haa!
By Reclaimer77 on 1/24/2014 7:57:35 PM , Rating: 2
Windows crashes a lot! It has viruses! It's not as polished! The programs are better!

*fast forward a few years*

Android crashes a lot! It has malware! It's not as polished! The apps are better!

You Apple tards sure know how to beat home the same BS talking points, I'll give you that.


RE: Ah haa haa!
By KoolAidMan1 on 1/27/2014 2:18:40 AM , Rating: 1
When iOS crashes it is headline news.

When Android crashes it is Tuesday, Wedneaday, Thursday...


RE: Ah haa haa!
By KoolAidMan1 on 1/27/2014 2:19:02 AM , Rating: 1
When iOS crashes it is headline news.

When Android crashes it is Tuesday, Wednes
day, Thursday...


RE: Ah haa haa!
By Cheesew1z69 on 1/27/2014 10:20:43 AM , Rating: 2
quote:
When Android crashes it is Tuesday, Wednes day, Thursday...
Complete horseshit...


Androids are still garbage
By Perry Tanko on 1/23/14, Rating: 0
RE: Androids are still garbage
By elleehswon on 1/23/2014 8:51:12 PM , Rating: 3
segmented market? Please tell me how apple doesn't have a segmented market. OS crashes? my OS crashed exactly 0 times on my last 2 phones, dating back to 2010. I've ran gingerbread, ICS, and Jellybean. No crashes. I call BS. Bad refund policy is up to the carrier, not the company that provides the OS. Android is an OS, not a company. Again, you're retarded. Shady apps as opposed to a shady company that sells off all your app usage, location, and tendancies? yeah, glass house there, buddy. I also haven't seen any of my apps disable others, but again, I'm not retarded, so i wouldn't want to install 10 apps to use the same physical resource anyway. And, on top of it all, if you don't research what you're going to put on your phone, you, my good sir, ARE A RETARD! Hey, enjoy your iPhone. By the sounds of it, it's perfect for you. Phone for retards, meet retard.


RE: Androids are still garbage
By FITCamaro on 1/24/2014 7:58:54 AM , Rating: 3
About the only part of your post that's valid is "segmented market"

OS Crashes - That's what this article is about. But for iOS. And OSX isn't immune either. Many people here at my work (software development company) have had a lot of issues with their Macbook Pros since the latest OSX upgrade. And just the hardware in general. Nearly everyone here has had to replace their charger as the sheathing around the wiring has frayed creating a fire hazard. Many have had to replace their motherboard because of heat issues as well.

Viruses - Seriously? Apple doesn't have virus issues? Lol. Yeah because security through obscurity works so well. It's been shown in many studies that Apple is actually less secure due to the fact that they don't fix issues as fast as other companies. Instead they act like the issue doesn't exist. As this article points out.

Bad refund policy - Not up to Google. Android is a free product. If you don't like a device, that is between you and the product manufacturer. If you're referring to apps, I don't see anything wrong with their policy. Typically you have a limited amount of time to get a refund on your app purchase. I don't own any Apple products, but I imagine their policy is the same.

Shady apps - Yeah because every iOS app is a quality application with tons of value. Again. Not up to Google. Anyone can write apps. Google's own apps though are very high quality.

Upgrades which disable other apps - Both Apple and Google can have this issue.

iOS and Android have their pros and cons. The difference is you have a multitude of choices for Android phones and devices. You have small phones, big phones, small tablets, big tablets, etc. With Apple you have 3 choices (for new products). The latest iPhone, the iPad, and the iPad mini. Sure there are pros to that as well. But I like having more options.


RE: Androids are still garbage
By retrospooty on 1/24/14, Rating: 0
RE: Androids are still garbage
By troysavary on 1/24/2014 2:53:32 PM , Rating: 2
I thought you told Tony that defending a company online makes you childish, yet here you are doing the same for Google.


Awesome
By Jim_Liquor on 1/23/2014 8:13:23 PM , Rating: 1
Apple and its iSheep has always bugged me. Most recently I have noticed the trend of buying an overpriced phone made by Apple cause its so small and cute and pretty and slim and wonderful and light, then adding a 1 pound case to it to protect it from being stored anywhere outside of a bank vault. Best part about all of these cases, is they have a circle cut out of the back, so you can see the Apple logo! Congrats, everyone now knows you are a self-important douchebag.

Apple has been crap since ... forever. Anyone voluntarily still using their over-priced, fragile, craptastic products deserves this.




RE: Awesome
By Wolfpup on 1/24/2014 11:48:31 AM , Rating: 2
I don't think they're crap, but they are clearly overpriced. I hate when people actually try to defend the pricing lol

I like my iPhone a lot, but podcast support is the reason I got it over a Windows Phone (much less Android)...only iOS7's podcast support is so terrible compared to earlier versions that if I had it to do over again I MIGHT have just paid 1/3 the price (or less) for a Nokia.


Sorry couldn't resist...
By Apone on 1/23/2014 4:15:56 PM , Rating: 2
"It's not a flaw, it's a feature!"

"You're just browsing wrong."




By Wolfpup on 1/24/2014 11:45:28 AM , Rating: 2
I haven't seen any any of these shell crashes.

The #1 thing I don't like about iOS 7 is that it forces you to use the terrible "Podasts app" istead of podcasts working through the normal audio player. It's hooooooooooooorrible for syncing, and clunky for playback too. It's so bad it has me using my iPod sometimes instead of my iPhone, and questioning why I HAVE an iPhone rather than a 1/3 price Windows phone.

Regarding Safari, that sounds like pretty normal behavior to me, not necessarily a bug. These things are RAM starved, and a single complex page or two is sometimes enough to force it to ditch another page. I've only seen this tied to very complex pages though, and it clearly seems to be the more complex the page, the more likely it'll boot other pages from RAM.




The Apple magic
By Tony Swash on 1/24/2014 12:56:06 PM , Rating: 2
A shop window gets broken and it generates over 30 comments, many by people who don’t own an Apple product and never visit Apple retail stores.

What other company could generate such excitement :).




IOS 7
By joelc on 1/26/2014 6:30:34 PM , Rating: 2
Apple has not been forthcoming with its IOS 7 failures on the ipad and other devices. If anything, they have denied that anything is wrong up until fairly recently. They are constantly censoring comments on their Apple forum. This sends the wrong message to its consumers, that your experience is not appreciated and that problems will be resolved on their timeframe. Microsoft was never this way and constantly released patches and improvements to its operating systems.




Brick
By km9v on 1/27/2014 10:41:26 AM , Rating: 2
My son's 2 month old ipad bricked the other day. No power, can't reset, won't see itunes, nothing. His old orig. ipad lasted over 4 years w/o issues.




It's called arrogance
By overlandpark213 on 1/30/2014 2:53:05 AM , Rating: 2
And they don't address it because the users can't communicate it to the company. Evidently Apple employees can't speak sheep.




Finally
By Tony Swash on 1/23/14, Rating: -1
RE: Finally
By retrospooty on 1/23/2014 5:18:10 PM , Rating: 2
"What would I do? I'd shut it down and give the money back to the shareholders." -- Michael Dell, after being asked what to do with Apple Computer in 1997














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