quote: XBOX One's drive has chewed up your favorite game that you have waited months for. And Microsoft wants to give you a code for some lame game they couldn't sell?That doesn't cut it.
quote: I don't think I've ever seen a game in analog form.
quote: You can also get the destroyed disc replaced, just contact the manufacturer.
quote: It's a whole hell of a lot better than Sony's deal who not only told customers with defective hardware that they must wait 2-3 weeks for a new console
quote: Sure they will ship you a refurbished console to replace your brand new one
quote: The feature you are talking about is called 'advance exchange'. Same thing as what many hardware manufacturers call 'cross ship'. You put a security deposit down to cover the full purchase price of a brand new XBOX One (beyond what you paid for the original), they ship the working console, you send back the broken one and they refund the charge if they receive the broken console back within a certain time period. If you don't send it back in time, congratulations, you have paid for 2 XBOX consoles but only have one refurbished unit.
quote: Have you seen the titles offered? Trash. And you are saying they will replace the COD Ghost that the XB One destroyed? The article doesn't mention that at all.