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Delta CEO Richard Anderson
Delta CEO Richard Anderson says voice calls would add "disruption to the travel experience"

Late last month, Federal Communications Commission (FCC) Chairman Tom Wheeler turned more than a few heads when he stated that the possibility of in-flight voice calls would be put up for debate. With in-flight Wi-Fi having been recently extended to all phases of flight for most domestic carriers, Wheeler felt that “time is right to review our outdated and restrictive rules.”
 
Shortly after Wheeler’s comments, the Association of Flight Attendants responded, stating, "Passengers overwhelmingly reject cellphone use in the aircraft cabin. The FCC should not proceed with this proposal. In far too many operational scenarios, passengers making phone calls could extend beyond a mere nuisance, creating negative effects on aviation safety and security that are great and far too risky.”
 
Today, Delta CEO Richard Anderson is also putting his foot down, reiterating that no matter what the FCC decides, Delta will not allow in-flight cellular of VoIP calls on any of its aircraft (including Delta Connection flights). More specifically, in a memo to all of his employees this morning Anderson wrote:
 
Our customer research and direct feedback tell us that our frequent flyers believe voice calls in the cabin would be a disruption to the travel experience. In fact, a clear majority of customers who responded to a 2012 survey said they felt the ability to make voice calls onboard would detract from – not enhance – their experience. Delta employees, particularly our in-flight crews, have told us definitively that they are not in favor of voice calls onboard.
 
Despite the ban on cellular and VoIP calls, Delta’s CEO says that he is open to allowing the user of cellular-based “text, email and other silent data transmission services gate to gate” if the FCC and Federal Aviation Administration (FAA) allow it.

Source: Delta



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Way to go Delta
By Dr of crap on 12/18/2013 12:28:13 PM , Rating: 5
Texts and emails - ok, calls NO!
All you need is that loud taking person to make a call and you get to hear some freaking gossip about NOTHING you want to hear about.




RE: Way to go Delta
By ShaolinSoccer on 12/18/2013 12:36:09 PM , Rating: 4
RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: -1
RE: Way to go Delta
By inighthawki on 12/18/2013 12:44:50 PM , Rating: 5
Good, while you are on a different airline yelling into your phone and p*ssing off everyone around you, I will go out of my way to fly Delta so I don't have to deal with that.

Sorry but you are in an extremely small minority of people who want or even need to make an actual phone call during a flight. 99% of people would disagree with the decision to allow it.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: -1
RE: Way to go Delta
By Rukkian on 12/18/2013 1:29:01 PM , Rating: 5
I have a feeling you are way off base in the amount of people that would be okay with this. It is not be a technophobe. I do not want some idiot gabbing away next to me in a place I have no way to get away from it. If they want to allow calls, then add a couple of sound proof phone booths people can go in to yack away in.

I would definitely pay a little more, and avoid any airline that banned voice communications. There is really no reason somebody would NEED to talk on the phone during a flight. Text/email/IM would be plenty.

While calls were always allowed via paid phones, in all of the flights I have taken (I used to fly alot for work), never have I known of somebody that would use one. I think part of the reason they were so expensive was to keep most people from using them, and keep the needless chatter to a minimum.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: -1
RE: Way to go Delta
By XZerg on 12/18/2013 4:13:33 PM , Rating: 2
noise cancellation headphones, eh? ah any serious flier, eh?

i am sure non-serious flier makes up > 90% of air travelers and what are you going to do with babies - stuff their ears with the noise cancellation headphones too. yup brilliant.

i am with - have a sound proof location that people can yap away. bathrooms aren't and shouldn't be allowed either as people will just occupy them for longer than necessary.


RE: Way to go Delta
By Rukkian on 12/18/2013 4:35:35 PM , Rating: 1
Apparently, you do not know how noise cancelling headphones work. The active noise cancellation only takes care of routine noise (engine and air noise on planes), but can actually make it easier to hear people talking. This would not help.

There is a big difference between somebody yacking at somebody next to you and somebody on a phone. Normally on a cell phone, people talk much louder due to connection issues and microphone losses. Once on a plane, the connection would be less stable, so they would normally be louder. Then you add in several people doing it, and they would need to get even louder to drown out the other yacking away.

This would end up being a very frustrating and annoying experience.


RE: Way to go Delta
By Dr of crap on 12/19/2013 12:35:58 PM , Rating: 2
So in your world it would be OK for someone to smoke next to you on a flight, since you CAN'T tell anyone what to do - right?

And if they wanted to watch porn or any other offensive pictures/movies on there laptop that would be ok as well??

Think before you post such things please.


RE: Way to go Delta
By inighthawki on 12/18/2013 1:46:26 PM , Rating: 5
You are so off base it's not even funny. Go ahead and name even a few reasons that an in-flight call would be so urgent and necessary that it warrants the potential to disrupt everyone around you who paid for a seat on that flight?

Nobody uses those in-flight call services BECAUSE they cost money, only strengthening the argument that nobody has any real urgent reason to actually be calling anyone on a flight.

How is this at all related to being a "technophobe" or "march of advancement"? You're just throwing out random words that don't even apply.

Do you think we're trying o argue against phones being used in planes? Not at all. This is entirely about CALLS. You know, like, speaking and disrupting those around you. Want to gossip with you friends and family? Text them. Important business discussion? Email or live chat/instant messaging.

So maybe YOU should "Deal with it"

The very moment any airline allows in-flight calls I will go out of my way and pay extra to avoid them at all costs. So let's see who wins the battle of "vote with your wallet."


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: -1
RE: Way to go Delta
By ritualm on 12/18/13, Rating: 0
RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By ritualm on 12/18/2013 3:47:16 PM , Rating: 3
quote:
So you admit you had a legitimate need to make a call on a flight.

Far better than your examples. Yours are akin to throwing everything including the kitchen sink, hoping something will stick on the receiving end.
quote:
Then you proceed to tell me I'm wrong entirely.

You can't leave anyone alone without moving goalposts, so you can turn around and attack others over something they never wrote. You're trying your damned hardest to be Wazza1234 a.k.a. testerguy.

Laughable.
Pathetic.
quote:
How hypocritical can you get?

Taking parts of my post out of context to attack me. You're not fooling anyone here but yourself.
quote:
Why didn't you?

Again, taking parts of my post out of context to attack me.

You're saying I screwed up because I couldn't foresee the weather at the destination going bad during the 5-10 hours while flying away from a persistent data connection. That was SIX YEARS AGO. Inflight WiFi was nothing but a pipe dream.

Irrational imbecile.
quote:
Or better yet, why didn't you pick a flight to somewhere with good weather, and take a taxi the rest of the way?

/facepalm

Bullsh!t - you're full of it.
quote:
I don't think that means what you think it does. Rejecting a false premise that would spiral the discussion into irrelevancy, is NOT "moving the goalposts".

Yet you're doing it right now.

Quit moving the goalposts, Reclaimer77. You're not as smart as you keep pretending you are.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By ritualm on 12/18/2013 4:07:55 PM , Rating: 1
quote:
I've been 100% consistent

Yeah, the only thing consistent about you is your inconsistency.

You're dumber than a Hoover vacuum cleaner.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By inighthawki on 12/18/2013 4:54:33 PM , Rating: 2
quote:
Plane was flying in a holding pattern due to bad weather. The hotel I intended to stay in has penalties for missing the cutoff time for check-in. I made a short call to the hotel (from a payphone near the galley areas of the cabin), informing them that I might miss the cutoff due to my flight possibly getting diverted.

A fair example, and also an incredibly rare one that I think most people would prefer to go without than to have to listen to everyone on phones. This is the purpose of the in-flight calls they provide. For those with a possibly legitimate reason while not making it so freely available to actually bother fellow travelers.


RE: Way to go Delta
By inighthawki on 12/18/2013 5:03:41 PM , Rating: 1
quote:
Flights are hardly ever on time. If you're meeting up with someone or arranging transportation, there is a legitimate need.

Ever hear of a text message?

quote:
A lot, actually. You make it seem like you'll have a heart attack if someone places a call within earshot of you. Are you my grandfather or something? Get with the times!

No, I don't have a problem with a person having a phone call within earshot. I have a problem with 20 people next to me disturbing the peace of everyone around them. Many people use the time on a plane to sleep, so it would be incredibly rude to do so.

quote:
me there's little difference in someone engaged in a conversation with another passenger, or someone talking on their phone. It's the same to my ears. And over the years I've learned to just tune out things that annoy me.

There can be a large difference. On a plane, it can be very difficult to hear someone over a small speaker. This naturally makes the person talking actually talk louder since they think that the person on the other end would have as much trouble hearing as they do, without knowing that they are. They may also have to talk louder over the sound of the plane. In a normal conversation, people are capable of speaking only loud enough for the person next to them to hear you.

quote:
Awww aren't you a special unique snowflake.

It's funny you think everyone is as radical as you, and would choose to pay more just on the off-chance a cell phone might be within earshot. Oh the horror!

I can say the same about you. You are being incredibly selfish to believe that since some people may very rarely have a legitimate excuse to make a quick phone call that it warrants opening up the floor to a significantly more number of people having a miserable flight because the 14 year old girl next to you decided she was bored so she'd call her friends.

I actually just got back from driving a friend to the airport. Pretty average guy, and I asked him about this topic and his was response was an immediate and very firm answer of "that would be horrible if they allowed it"

I honestly cannot imagine how you do not see how much of a minority you are in right now.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By ebakke on 12/18/2013 6:22:29 PM , Rating: 2
quote:
You don't think I'm aware of that? Ha! There's nothing inherently wrong with being in the minority on an issue.
And this is why I like you Reclaimer. You have conviction.

I mean, you're dead wrong on this one. ;) But props to you for standing up for what you believe.


RE: Way to go Delta
By inighthawki on 12/18/2013 7:11:15 PM , Rating: 2
quote:
You don't think I'm aware of that? Ha! There's nothing inherently wrong with being in the minority on an issue.

Not at all, but you're a minority because it doesn't bother you, but yet you have no problem making everyone else's life a bit more miserable during their flights just for the chance that one in every 100,000 people who have a legitimate reason can make an important phone call while in the air.

quote:
Wow cool story! You know what, I totally change my mind now. You and umm Mr Friend guy who conveniently were just discussing this have shown me the light.

There wasn't anything "convenient" about it. It wasn't some ploy or anything. I read the article and thought to get his opinion. The point was that as an average person he didn't even have to think twice before firmly stating it was an awful idea. The point is only to give you an idea what people actually want.

And so you admit you're a minority, and a small one, and yet in your very first post you made it sound very clear that you didn't know that:
quote:
People are going to vote with their wallets, and Delta will reverse this decision. Just watch, I'm calling it right now.

If you understood how much of a minority you are, then you would have realized long before you posted that how unlikely it would be that they would change their minds due to that.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By inighthawki on 12/18/2013 7:43:50 PM , Rating: 2
quote:
I don't know that there's some established nation-wide majority on this issue. And neither do you.


From the source article, a direct quote from the Delta airlines CEO:
"Our customer research and direct feedback tell us that our frequent flyers believe voice calls in the cabin would be a disruption to the travel experience," Anderson wrote. A "clear majority" of customers in a 2012 survey last year said the ability to make voice calls would make their experience worse, not better, he wrote.

They typically do not use words like "clear majority" when the results are like 60/40

quote:
Do you really believe that's what I'm about here?

Seems so, yeah. Because you are citing ultra rare and uncommon reasons that a person might need to legitimately make a phone call mid-air as justification of degrading the quality of a flight for almost everyone onboard.

quote:
Notice I didn't put a time limit on my prediction? If it takes 100 years, I'll still be right :)

Really? Falling back to the "you can't prove it won't happen" argument?

quote:
People have cellphones, people are going to want to use cellphones, lets move on.

So? People have guns and people want to use their guns, but that doesn't mean you should allow them into schools, since most people don't think they belong there. The airline businesses have just as much of a right to prevent users from using cell phones if they get feedback that states that their customers would find it disruptive.


RE: Way to go Delta
By Reclaimer77 on 12/18/2013 8:38:10 PM , Rating: 1
quote:
They typically do not use words like "clear majority" when the results are like 60/40


So his word=law, okaaaay. What did you expect him to say? Did he even cite his data?

quote:
Because you are citing ultra rare and uncommon reasons that a person might need to legitimately make a phone call mid-air as justification of degrading the quality of a flight for almost everyone onboard.


I thought this was America? I don't need to "cite" any reasons to use my phone.

But ultra rare and uncommon? Right, cause bad weather never happens. And you never need to make travel arrangements or have delayed flights. LOL, you're hyperbole knows no bounds.

quote:
Really? Falling back to the "you can't prove it won't happen" argument?


Yup. Completely valid :)

quote:
So? People have guns and people want to use their guns, but that doesn't mean you should allow them into schools


Now who's citing off the wall crap. Yes compare this to something that can kill people...

Now that I've wasted all day on this, let's just agree to disagree. Nobody is right, nobody is wrong. It's all opinion.


RE: Way to go Delta
By inighthawki on 12/18/2013 8:54:10 PM , Rating: 2
quote:
But ultra rare and uncommon? Right, cause bad weather never happens. And you never need to make travel arrangements or have delayed flights. LOL, you're hyperbole knows no bounds.

Text messages still work fine.

quote:
Now who's citing off the wall crap. Yes compare this to something that can kill people...

The function of the object does not matter here. Try walking into a library and yell everything you say into a megaphone. Good chance you'll get kicked out pretty quickly. But maybe I'd like to use a megaphone to communicate to my friend across the library because I don't feel like walking over to him. The rules in the library overrule my desire to do it, since most people would dislike the disturbance

quote:
Now that I've wasted all day on this, let's just agree to disagree. Nobody is right, nobody is wrong. It's all opinion.

Sure.


RE: Way to go Delta
By JediJeb on 12/20/2013 6:20:47 PM , Rating: 2
Can anyone just imagine the above argument taking place on a cell phone by the person sitting next to you on a plane :)


RE: Way to go Delta
By Chaser on 12/18/2013 2:26:12 PM , Rating: 1
I was just on a Delta flight two days ago. Like many phone users on my prior flights there was a guy on his phone that had to ensure every word out of his mouth could be heard be everyone in the surround 5-7 seating rows. Like many business people that fly they seem to feel that near everyone else seated on the flight should hear their business related details.
quote:
First off I hardly fly much.
Now that's a revelation. I understand you think very highly of your uninformed opinions and how they should suit the rest of the Earth. But I'd stick with your CFL bulb gripes and leave the interior of the jet cabins to us that actually use them.


RE: Way to go Delta
By JediJeb on 12/18/2013 3:50:43 PM , Rating: 2
They used to have a smoking and non-smoking section to planes for those who smoke versus those who were bothered by it. Second hand smoke and second ear chatter are both pretty annoying in my opinion(not stating a face just opinion). Why not just make a phone section and a non-phone section? That way all those who want to talk can sit in one section and chatter away and the rest in another in peace and quiet.


RE: Way to go Delta
By ritualm on 12/18/2013 4:03:07 PM , Rating: 2
I doubt separating phone use to a specific cabin section will work - there are safety and weight ramifications to properly isolate noise from phone usage in the section.


RE: Way to go Delta
By Reclaimer77 on 12/18/13, Rating: 0
RE: Way to go Delta
By ipay on 12/18/2013 2:52:49 PM , Rating: 3
If only your mother had used a "handheld mobile device" instead that night...


RE: Way to go Delta
By Reclaimer77 on 12/18/2013 3:20:15 PM , Rating: 1
Yes I shouldn't have been born because I would one day grow up to think it's not the end of the world if people could make phone calls on airplanes....

lol you guys are the best.


RE: Way to go Delta
By ipay on 12/18/2013 3:21:52 PM , Rating: 2
:)


RE: Way to go Delta
By jRaskell on 12/18/13, Rating: 0
RE: Way to go Delta
By LRonaldHubbs on 12/18/2013 5:00:02 PM , Rating: 2
Much like every other thread he's ever commented on.


RE: Way to go Delta
By thomp237 on 12/20/2013 8:35:50 AM , Rating: 1
quote:
The genie is out of the bottle, and he's not going back in.


What concerns me most is you think the genie is a he! Why on earth you would want to imagine some dude in a belly dancer outfit is beyond me. When I think genie I think hot chick!

http://www2.pictures.zimbio.com/gi/Hannah+Davis+DI...

or for the older among us...
http://3.bp.blogspot.com/-JO7dmPAEQgc/TjCNlhFmX9I/...

That is all


RE: Way to go Delta
By tayb on 12/18/2013 1:22:22 PM , Rating: 4
Do you have any idea what the first amendment actually protects? There is no first amendment argument here. None.


RE: Way to go Delta
By Rukkian on 12/18/2013 1:31:10 PM , Rating: 3
The first amendment does not mean you can be an ass to anybody at anytime, or they would not be able to make you shut them off during movies, church, classes, etc.

Saying this is a violation of the first amendment makes no sense at all.


RE: Way to go Delta
By FITCamaro on 12/18/2013 1:34:45 PM , Rating: 4
Sorry Reclaimer. The first amendment doesn't mean you have the right to tell a business that you should be able to talk on the phone while on their plane.

Will people vote with their wallets though? Yes. As they actually do have the right to do.


RE: Way to go Delta
By FITCamaro on 12/18/2013 1:36:28 PM , Rating: 3
I'm very glad that Delta doesn't want to allow inflight calls though.


RE: Way to go Delta
By drycrust3 on 12/18/2013 3:33:57 PM , Rating: 2
What amazes me is this isn't about freedom of speech, it is about safety of passengers. This is like someone painting graffiti over a fire exit sign, or someone hanging a protest notice over a set of traffic lights, freedom of speech isn't meant to be used to endanger the lives of people, it is meant to benefit society.
What Delta have done is decide they consider mobile phones as a potential hazard on the plane, just like they take precautions against people having weapons on the plane. Most people would agree that passengers not being allowed to carry a gun into the cabin doesn't mean the bearer of it is a hazard, the banning of weapons is all about the potential hazards and problems they can create.
A mobile phone or tablet is, amongst other things, a transmitter of electromagnetic radiation, and since a plane with a metallic skin is very close to a Faraday shield (i.e. electromagnetic radiation finds it difficult to get in or out) any phone used that isn't close to a window will be transmitting at close to full power even when on the ground, let alone when it is used near the centre of the plane and in flight. This means radio waves spraying around in all directions to be absorbed by all and sundry, as well as to be induced into every bit of metal in line of site.
Sure, most of the metal in the plane wouldn't care, but some of it is electrical cables, and yes, that uses twisted pairs to minimise the effects of induced electromagnetic radiation, but Delta has decided that at least of the time being it is a potential problem creator, so it is better to play it safe and ban passengers at least from using them.
The fact that other airlines have decided to view mobile phones and tablets differently is entirely the choice of those airlines.


RE: Way to go Delta
By Reclaimer77 on 12/18/2013 3:44:08 PM , Rating: 1
Now you've gone off the deep end. Seriously, that tin-foil hat needs to come off.

We've known for 10+ years these devices pose NO risk to anyone or the planes electronics. The FFA and FCC have made it official, finally.

Delta is just using this for free PR, that's all.


RE: Way to go Delta
By Rukkian on 12/18/2013 4:46:17 PM , Rating: 2
They are not saying they will ban communications devices (phones, tablets, etc), they are saying they will not allow voice communications. Using the data on your phone as opposed to voice (either through voip, or cellular) would have no more impact than data.


RE: Way to go Delta
By FITCamaro on 12/19/2013 9:29:25 AM , Rating: 2
You're way out there dude. Mythbusters debunked cell phones causing any problems with aircraft instrumentation. Now sure if control systems were using wifi, then there could be an issue. But that could be from a laptop or anything else with a wifi antenna, not just phones, which are already allowed to be in use. I haven't turned off my cell phone on planes in years, just set it to airplane mode. The wifi antenna could still be on though (but I turned it off too so it didn't burn power).

Freedom of speech also is for more than just the betterment of society. Freedom of speech extends to anything that doesn't threaten the lives of people. You're correct about the exit sign and stop light examples. But that's it. Now states can set up laws that say you can't stand in the middle of an intersection shouting at the top of your lungs since that causes other problems. Or that you can't stand outside my home and shout obscenities all night.


RE: Way to go Delta
By Reflex on 12/18/2013 1:38:08 PM , Rating: 2
Yet another person who yells "First Amendment" without knowing what it means.

Hint: Delta is not the federal government. They are a private enterprise. You have exactly zero first amendment protection from them.

The Constitution: You're doing it wrong.


RE: Way to go Delta
By inighthawki on 12/18/2013 1:50:46 PM , Rating: 2
Or we can go one step further and talk about how it doesn't apply here at all. Banning cell phone calls in flight is not prohibiting freedom of speech in any way. It does not provide any guarantee or right on the means of communication. For the same reason, places like a library have a right to kick me out for walking in and yelling into a megaphone about government consipiracies. They don't kick you out because of what you say, but how you do it.


RE: Way to go Delta
By BSMonitor on 12/18/2013 2:14:36 PM , Rating: 1
You are wrong in everything else.. Why not this.

Porn on my tablet in flight too!! First Amendment!

I am jack ass! Whoo!


RE: Way to go Delta
By rdhood on 12/19/13, Rating: 0
RE: Way to go Delta
By ERROR666 on 12/19/2013 12:54:35 PM , Rating: 2
Last time "my friend" checked he had zero reception in the middle of the flight, so to me this sounds like another useless conversation. I guess it could vary by cell provider...


screw you guys...
By sorry dog on 12/18/2013 12:31:03 PM , Rating: 1
"You can't make phone calls on the plane. We tried to make money on it for a few years and nobody used it. So if we can't make money on it.... then nobody can!"




RE: screw you guys...
By Reclaimer77 on 12/18/2013 1:19:56 PM , Rating: 1
Gotta love the hypocrisy. Delta was just fine with you making calls on their planes, as long as you paid them to do it.


RE: screw you guys...
By ExarKun333 on 12/18/2013 1:29:38 PM , Rating: 2
No hypocrisy at all, and when did you last see phones on planes? I take it you don't fly often...

Those phones were $$$ and every airline knew full-well customers would sparingly use them. That is totally different than essentially 90%+ of your customers all having phones and taking/receiving calls non-stop.


RE: screw you guys...
By Cr0nJ0b on 12/18/2013 2:19:24 PM , Rating: 2
I guess the point is that airlines were happy to allow calling when they were making the money. The point that they guessed the phones would be seldom used is a fallacy. the companies invested to put the phone in, expecting a return (meaning users). That failed so they pulled them out. They never cared at the time about the number of people chatting in an enclosed environment. In fact they were advertising and marketing to try to get more users...the economics just didn't work.

What I question is how many people would actually / could actually use a cell phone for calls on a plane. In my experience, you can't get a good connection until you are on approach, so that means maybe an extra 10 minutes of possible usage per flight for people that really need to make a call...I'm okay with that.

I would think a corollary would be using cell phone on a bus or in a train car. Is that allowed? Is it destroying the "experience" for other passengers?

Not sure, but my guess is it's just fine.


RE: screw you guys...
By Reclaimer77 on 12/18/13, Rating: -1
RE: screw you guys...
By Keeir on 12/18/2013 8:16:57 PM , Rating: 2
quote:
I would think a corollary would be using cell phone on a bus or in a train car


The typical 737/A330 passenger space is roughly 5 ft tall by 12 feet wide by 3 feet deep. 180 cubic feet to fit 6 chairs, 6 people, 6 carry-on etc. In other words, it is extremely crowded. I been on several crowded buses where it would have been extremely impolite and rude to use a cellphone. I can only imagine all flight long. (keep in mind WiFi enabled phones and WiFi on planes)

Raising the noise level of an enviroment lowers the price I am willing to pay to be in that enviroment. If the airline is getting paid money to offset the less I am willing to pay, maybe that okay for the airline. Expensive seat back phone calls subsidy my ticket. Calls from cellphone would not.

Additionally, aurable based communication is a FAA requirement. In the case of a phone under the control of the airplane, the airline can better ensure that people "listen" to the safety instructions or warnings.

In this situation, Delta is being conservative. Probably aggressively so. A better policy is a "use you cellphone only when you need, in a quiet tone, when important instructions are not being given" and see what happens. If people use cell phones to increase the noise, or ignore what they should be listening to, then ban them.


RE: screw you guys...
By Reclaimer77 on 12/18/2013 8:48:14 PM , Rating: 2
quote:
I been on several crowded buses where it would have been extremely impolite and rude to use a cellphone.


Why?

I think this social stigma that using a cellphone is rude and impolite in public fascinating. It's amazing how far we've come, but how far we still have to go.

It illustrates how cynical and uptight our culture has become. EVERYTHING bothers us, everything is a major issue, we can't stand anything that isn't catering to us. We're entitled.

Now apparently we're entitled to quiet airline flights. I guess all my flights were on the non-entitlement airlines, because they were anything but quiet.

I'm 36 years old, and it honestly doesn't bother me. But you all sound like some "get off my lawn" Mr. Wilson types!

quote:
If people use cell phones to increase the noise, or ignore what they should be listening to, then ban them.


How about you can use your phone, but if it's in an inappropriate manner the Air Marshall can shoot you in the face?


RE: screw you guys...
By inighthawki on 12/18/2013 9:05:27 PM , Rating: 2
quote:
Now apparently we're entitled to quiet airline flights. I guess all my flights were on the non-entitlement airlines, because they were anything but quiet.

I will assume you are referring to the engines, and not the passengers who are typically pretty quiet and contribute little to the overall noise level these days. But this is normal. Humans can pretty easily ignore and drown out noise that is consistent, such as white noise or constant tones. The engines are much like this.

People talking, however, is not. It's not repetitive, random, and produces strange combinations of sounds of different volumes based on the person speaking and their emphasis of words. The difference is like sleeping with a loud white noise machine vs a car alarm going off outside. Or we can imagine the same thing with lights. Most people will be able to sleep with the lights on, or at least dim lights/nightlight. If that same light suddenly randomly turns on and off, people will have a difficult time relaxing. Sound has the same effect.

quote:
How about you can use your phone, but if it's in an inappropriate manner the Air Marshall can shoot you in the face?

I'm fine with that :)

But the reality is most people are selfish. They do not care about the people around them. People are hypocritical and despite complaining about things like this, they too will do it.


RE: screw you guys...
By Keeir on 12/18/2013 11:22:29 PM , Rating: 2
quote:

quote:
I been on several crowded buses where it would have been extremely impolite and rude to use a cellphone.

Why?

I think this social stigma that using a cellphone is rude and impolite in public fascinating. It's amazing how far we've come, but how far we still have to go.


Hmmm... let me see. How about a bus that travels from point a to b with zero stops that full of people who just got of 8, 10, or 12 hour working days who have to take the bus for 45 minutes before getting in a car and driving 10,20, or 30 minutes more? Maybe just maybe almost the entire bus would prefer to have a few minutes to relax, zone out, or quietly read something.

quote:
Now apparently we're entitled to quiet airline flights. I guess all my flights were on the non-entitlement airlines, because they were anything but quiet.

I'm 36 years old, and it honestly doesn't bother me. But you all sound like some "get off my lawn" Mr. Wilson types!


I'm guessing you've never woken up at 4 am to catch a 4 hour flight, to get off the flight to work a 8-12 hour job and have to return almost immediately to airport so that you can be in a new location the next "day".

Or how about flying/airporting for 36 straight hours. I am sure on the last segment of that trip, its would be -divine- to sit between two people talking on cellphones in a foreign language and high pitch voices.

Not all flights are 1 hour jumps from LA to Vegas for party time. Not all people taking flights have come straight from a nice 8 hour sleep.

Despite all this, I am not suggesting banning cellphones is the "correct" choice. But I think

quote:
It illustrates how cynical and uptight our culture has become. EVERYTHING bothers us, everything is a major issue, we can't stand anything that isn't catering to us. We're entitled.


describes your position fairly well. Poor Reclaimer77, Delta airlines isn't catering to your need to be able to make calls from your cellphone whenever you please. Even if its during the FAA mandated safety announcements. That is so awful, I hope your able to tolerate your next flight on Delta. I mean, a few hours when all you can do is Email, Text Message, Facebook, play games with, etc your Friends and Family is clearly a huge imposition on you and everyone else who really SHOULD be able to make phone calls whenever they please regardless of the situation.


Can passengers talk to each other?
By japlha on 12/19/2013 11:16:16 AM , Rating: 2
So can passengers still excessively talk to each other?
What is the difference between talking to a person sitting near you and talking through a machine?




By catavalon21 on 12/19/2013 7:55:46 PM , Rating: 2
We all know about how much passengers talk to each other, and for most of us, it's an acceptable limit. When you're in a center seat, and the person on each side of you is talking on the phone at the same time, and the 3 people in the row in front of you are, and the 3 people in the row behind you are, and then they start to talk over each other because the person near them is louder than the person in their phone (and they think talking louder themselves solves the problem that they can't hear the person on the other end of the phone), I imagine it'll be far more annoying than the level of chatter today.

On the other hand, on some airlines, you never know whether you're going to see a fist fight or a cock fight on the plane, so maybe cell phones would be an improvement...


Expectation
By catavalon21 on 12/18/2013 7:41:30 PM , Rating: 2
Being an old guy who has flown since he was a very young guy, I guess part of all this expectation of not having to hear others is that once upon a time, the difference between air travel and taking the bus or train was indeed the atmosphere. People paid relatively large sums of money to fly (relative to the cost of a bus or train ticket). When even coach ("Tourist" class back in the day) was the domain of the well-dressed and well-heeled, you didn't have to worry about loud people. Heck, the last several times I priced a train trip, it was more expensive than whoever had the lowest coast airfare.

Not that it isn't awesome that for a couple hundred bucks you can fly round trip coast to coast, I have loved being able to take the kids places for a great price, but we can't have it both ways.

Regarding voting with our wallets - we still can. You probably won't find (at least as many) teenage girls talking on the phone the entire flight up front. Maybe other old guys, though (though we probably are less interesting to listen to!)

Of course, even the quiet comes as the result of change. WAY back in the day I doubt I'd be able to even hear on a phone in a DC-6 or Convair 440...




Not really anything new
By woody1 on 12/19/2013 1:47:27 PM , Rating: 2
On flights with wi-fi, you could technically make voice calls now. What prevents people from doing it is that the airlines tell you not to. If you have a cellular signal, the issue is the same: you have the ability to make a voice call, but the policy is not to do it.

I agree with the no voice-call policy. However, if there are people who really, really want to make voice calls in flight, I suppose the airlines could put in some sort of sound proof booth and charge people to use it to make calls while in flight.




Oh noes
By Warwulf on 12/23/2013 11:23:57 AM , Rating: 2
Ban cell phone calls? What ever will I do with only in-flight wifi?

I guess that means I'll ONLY have Google Hangouts, Skype, Magic Jack, Nettalk, and a dozen other VoIP services to choose from.




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