"The more you tighten your grip, ...the more star systems will slip through your fingers": Viacom is gaining a reputation as an internet bully -- deserved or undeserved
As a media company, there's always a fine line to tread
concerning copyright protection. On the one hand you can't let your
represented works be blatantly stolen, or you'll risk losing your source of
income. However, if you are too zealous in targeting users in mass who
might be guilty of posting a stray video online, you risk alienating your
audience. Legally, you are entirely within your rights in doing so, but
as a business that has to sell products or services, you risk losing the very
business you try to protect.
Viacom recently won what many analysts say is a pyrrhic victory over Google
that exemplifies this struggle. Viacom, MTV, and Paramount Pictures'
parent company, have been at war with Google for over a year now over Google
property YouTube and its users' actions. It slapped Google with a $1B USD
copyright lawsuit, saying the company wasn't doing enough to prevent Viacom
property, including South Park and the The Daily Show, from
appearing on YouTube.
In a major legal victory last week, Viacom obtained a judge's order that Google
must turn over all YouTube usernames, Internet Protocol addresses and the
viewing histories of YouTube's users. However, the legal victory turned
into a PR disaster for Viacom, which is being blasted
across the web for alleged censorship and privacy violation. Viacom
claims it never asked for and personal user information and its intentions are
just. However, its response has done little to quell the fury.
The battle yet again illustrated the dichotomy between the perception of online
rights of the average populous and the perception of rights by copyright
holders. In reality, America has become a nation
of infringers, according to many legal analysts. Eighty
percent of Americans regularly use the internet and a large percentage of
these file share or watch movies online, violating copyright laws with each
click.
Even those innocent of overtly viewing infringed music or video likely have
read articles, books, or papers that were improperly obtained or cited.
The fact of the matter is simply that the majority of internet users -- and the
population -- infringe on a regular basis in their actions, speech, and
interactions. And they feel it's their right. Studies have shown
that most internet users believe they should be able to access whatever content
they want online, for free.
Google built a reputation partly as a champion of this spirit. It took on
book publishers, newspapers, and Hollywood studios and won. Today, many
books are posted on Google which strict copyright interpretation would disallow,
and many technically infringed materials are searchable through or hosted on
Google and its properties.
Louis Solomon, an attorney representing
Viacom and various other copyright holders fighting Youtube/Google said
Google is savvy in its approach. "I think there is little doubt that
Google has been trying to be effective in its use of the press,” said Mr.
Solomon. “How else do you explain why they have been collecting and using
IP addresses to monetize their site (for a while now), yet only now, with great
self righteousness, claim to be concerned about producing IP addresses?"
Ricardo Reyes, a Google spokesman however argued that the Mr. Solomon's logic
is flawed and stated, "The law is on our side."
Mr. Reyes assertion will be put to the test in court when the released user
records are reviewed. Much of the decision boils down to how strictly copyright
laws are interpreted. Strict interpretations have been applied in the
past, such as in
The Pirate Bay lawsuit. Under these interpretations, even allowing
infringed content to be searchable or casting a blind eye to it is a violation
of the law. However, Google's massive
financial and legal pull may help it win a less strict interpretation.
Google is doing its part to publicly
lobby against Viacom. Google CEO Eric Schmidt accused Viacom of being
overly litigious and stated, "You're either doing business with them or
being sued by them."
He added
that Viacom was "built on lawsuits". Now sources close to
Viacom and Google say the pair is close to reaching an agreement handing Viacom
a redacted list of IPs. This would be a victory for Google in some sense
in that it would protect many of its users’ records, only turning over a select
few. Analysts say such a deal would likely owe much to Viacom hoping to
do damage control on its negative PR.
Eric Hachenburg, the CEO of Metacafe, a video-sharing site which competes with
YouTube suggested that Viacom could save money on PR damage control by simply
dropping the lawsuit. Hachenburg says content providers can pick between
a couple paths for their content. The first is to put
their content on Hulu, which allows sharing/syndication and thus can be
reposted on YouTube/Metacafe/etc. generally.
The alternative he said is for the industry to pursue a lengthy legal war similar
to the Recording Industry Association of America's (RIAA) battle in the music
industry. Hachenburg bemoaned, "I hope Viacom doesn't use
the (YouTube user) information to sue consumers. Clearly there is an
underlying question: how much do you want to adapt your strategy to live in
Web. 2.0? Hulu is embracing Web 2.0 ideas, and I think they are finding
success."
As Viacom weighs the effects on its reputation it should be intriguing to see
what option it pursues -- freeing its content, aggressively targeting users, or
possibly a course of action somewhere in between.
"A politician stumbles over himself... Then they pick it out. They edit it. He runs the clip, and then he makes a funny face, and the whole audience has a Pavlovian response." -- Joe Scarborough on John Stewart over Jim Cramer
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