This is Bobbi Henson from Verizon with some clarification on this story.
We have had a copyright notice and education program in place for some time now and communicated it to our customers and the public on our Web site back in April 2009. This is not an automatic ‘three strikes’ graduated response program. This program has been effective in reducing instances of repeat notices and has not resulted in the termination of any Verizon customer’s service.
The intent of the program is to educate customers and give them every opportunity to take action to address notices from content owners that their Internet connection may have been used to download or share content in violation of copyright laws. Our goal is to protect our customers’ privacy and due process rights while recognizing the importance of copyright protection and acquiring content legally.
We believe our program strikes a reasonable approach and is working very well.
quote: DailyTech would like to thank Ms. Henson for contacting us and trying to set the record straight on Verizon's stance on this significant topic.