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One of America's top electronics corporations goes head to head with the feds over information privacy

The National Security Letter (NSL) is a tool used by the U.S. Federal Bureau of Investigations to avoid the "burden" of due process, directly seizing private citizen data from corporations without warrant.  With the USA PATRIOT (Uniting (and) Strengthening America (by) Providing Appropriate Tools Required (to) Intercept (and) Obstruct Terrorism) Act use of the NSL has exploded, as the FBI has increasingly used the technique to seize digital information such as browsing history and phone records.

I. We Aren't Gonna Take It

Usually when a company gets an NSL, they just bend over and take it.  While it's illegal to even talk about NSLs, at least one company did publicize that it received one, complaining about how abusive the process is.  Four out of five companies reportedly privately challenged one of the 300,000 NSLs sent since 2000, but most of these internal pleas to FBI higher-ups fell on deaf ears.

NSLs come with a permanent ban on free speech.  Unless a company or individual files a petition to remove the gag order surrounding the NSL, to talk about it publicly is a federal crime.

But something new is afoot. A company has for the first time publicly refused to bend over and take it, openly acknowledging the information demand (in a clever manner) and challenging its legality.

Search on Google
Google has become the highest profile player yet to publicly challenge an NSL.
[Image Source: Google Images/Unknown]

When the FBI approached Google Inc. (GOOG), the world's largest smartphone operating system maker and search engine provider, Google refused to turn over its customers' private data.  Instead it took the less travelled path, filing a challenge in the local federal court, the U.S. District Court for the Northern District of California's San Francisco office.

What it did next was more unusual.  It filed a petition to seal its previous request, which was revealed to be a request to set aside a “legal process” pursuant “to 18 U.S.C. Section 3511 (a) and (b)".  Section (a) of that federal law allows recipients of an NSL to file to have it overturned if it is deemed "unreasonable, oppressive or otherwise unlawful"; Section (b) allows the recipient to ask to have the gag order removed.

Until several years ago, Section (b) was not in effect. However, a challenge to the blanket gag order provision by the Library Connection to a 2005 NSL over library patron data forced Congress to provide an appeals mechanism after a federal judge ruled such airtight gag orders to be unconstitutional.

FBI masked agent
FBI agents can issue NSLs with little supervision, and it's illegal to talk about the warrantless seizures of citizen data. [Image Source: Alamy]

The request to seal the challenge is clever.  While under 18 U.S.C. Section 2709 it's illegal for the recipient of the NSL to directly reveal that it received the letter, by issuing a filing to seal its challenge (which is typically automatically sealed) Google cleverly circumvents the disclosure prohibition.

Kevan Fornasero, Google’s lawyer writes:

[Petitions] filed under Section 3511 of Title 18 to set aside legal process issued under Section 2709 of Title 18 must be filed under seal because Section 2709 prohibits disclosure of the legal process.

In other words, the wink-wink, nod-nod response from Google is, "We can't tell you or not whether we received an NSL, but be sure to seal that petition related to challenging an NSL."

II. Federal Judge: NSLs are Unconstitutional 

It's a clever tactic to say the least.

And it's one that's likely inspired by Federal Judge Susan Illston, who recently ruled in the San Francisco court that NSLs were unconstitutional, and hence illegal.  In her ruling she cited the First Amendment of the Constitution:

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

U.S. Constitution

...and argued that NSLs also violate separation of powers, by granting unchecked authority to the executive branch (who overseas law enforcement agencies).  In her ruling she also ruled the system of challenging the gag orders was unconstitutional, as it was loaded with exemptions that could once more preempt any sort of due process challenge.

NSL Order

This is the second time NSLs have been ruled unconstitutional; previously in 2007 a federal Judge Victor Marrera of the U.S. District Court for the Southern District of New York.  In that case the 2nd U.S. Circuit Court of Appeals dismissed the ruling, saying that the issues were moot in the case in question, although circuit judge Judge Richard Cardamone warned that the gag orders could serve as a cover for misconduct.

Matt Zimmerman, senior staff attorney for the Electronic Frontier Foundation, who filed the challenge on behalf of an unnamed telecom who received the order in 2009 states, "We are very pleased that the Court recognized the fatal constitutional shortcomings of the NSL statute.  The government’s gags have truncated the public debate on these controversial surveillance tools. Our client looks forward to the day when it can publicly discuss its experience."

The EFF stepped into the debate after the federal government filed a secret sealed lawsuit against the company in question.  While the law technically permits challenges to NSLs, the feds argued that challenges should not be allowed in all cases, and that the company in question should be punished for its insubordination.

Mr. Zimmerman comments to Wired, "It’s a huge deal to say you are in violation of federal law having to do with a national security investigation.  That is extraordinarily aggressive from my standpoint. They’re saying you are violating the law by challenging our authority here."

III. A Long Road to Rebellion Against the NSL

The latest victory comes after the more roundabout confrontation involving the Judge Marrero 2007 ruling.  That case involved a small ISP owner Nicholas Merrill successfully removed a gag order during a challenge of an NSL regarding one of his clients.  

Mr. Merrill argued customer records were protected information and to request them without warrant was unconstitutional.  But that legal hypothesis was never put to the test; the FBI dropped its demand for Mr. Merrill's customer records leaving the question of legality unanswered.

Judge Susan Illston
Judge Susan Illston has found NSL unconstitutional, giving the feds 90 days to appeal her ruling.
[Image Source: Jason Doly]

The answer could come in the next 90 days.  That's how long Judge Illston stayed her order to give the Obama administration time to appeal the ruling to the, an appeal which will almost surely occur.  For the next 90 days NSLs are legal -- but after that until the appeal concludes they are arguably illegal.

Marc Rotenberg, president and executive director of the Washington- based Electronic Privacy Information Center, tells Bloomberg, "We are in this interesting in-between moment in which the government is still able to enforce its authority.  I suspect that this filing is an effort to push the issue further."

Gag order
Google and others are fighting the gag order on NSLs. [Image Source: How to be a Dad]

To date Google has been one of the largest recipients of NSLs.  While it can't say exactly how many it's received, legally, it says it's received between 0 and 999, indicating hundreds of requests.  It did say over 1,000 customer records were affected by these requests.  In a March 2013 report Richard Salgado, Google’s legal director for law enforcement and information security, thanked FBI agents for "working with us to provide greater insight into the use of NSLs.

II. Gov't: NSLs -- Often Used; Often Abused

Many Americans might be inclined to support ditching warrants in order to fight the shadowy specter of "terror", given that due process could cost precious time and time is often short when preventing attacks.

However, the damage done by taking away the freedom of due process may well be far greater than the freedom taken away by loss of life from a terrorist attack.  In a system in which abuse can occur, typically abuses do occur.

And abuses did occur when it comes to NSLs -- lots of them.
NSLs by Year
A government audit found that agents were using their unsupervised NSL powers in abusive, outright illegal ways.  Close to 300,000 NSLs have been issued during the Bush and Obama administrations, targetting tends of thousands of U.S. citizens [Image Source: DoJ Reports]

According to a 2007 audit [PDF] by the Justice Department Inspector General, the FBI was found to have had sweeping and flagrant abuses littered among the 200,000 letters issued between 2003 and 2006.  The agency overstepped its authority, and in some cases agents misused their unchecked powers of domestic spying.

Even if there's no major push from the top for Orwellian "macroscopic" abuses -- yet -- a major source of these problems is the fact that agents issuing the NSLs often receive little feedback or scrutiny, reportedly from their supervisors.  The PATRIOT Act explicitly allowed agents to send NSLs without even telling their supervisor.  Thus no one appears to be watching the watchmen.

To make matters worse, the agency appears to have tried to cover up its dirty laundry by underreporting (essentially lying about) the number of NSL issued, in its reports to Congress.  Whistleblowers have told horror stories regarding abuses from NSLs, wiretaps, and other warrantless/poorly supervised police tools.

Possible motive for these discrepancies was elucidated when the Inspector General found numerous agents to be evading internal agency policies on when the NSL could be issued.  In some cases the filings were so inappropriate that the Inspector General characterized them as "illegal".  In other words, some filings likely targeted individuals who had committed no crime and were not secretly communicating with foreign criminals.

Some federal agents have reportedly used NSLs to stalk co-workers or exes.
[Image Source: SLC AD]

Of course precise details of these abuses were never published, as the first rule of NSLs is that you don't talk about NSLs.  The second rule of NSLs?  You don't talk about NSLs.  They come with a built-in gag order that prevents public disclosure.

Still, even without the details, the impression of impropriety was an embarrassment to the Bureau.  The audit brought promises of change and a crackdown on abuse from the FBI.  NSL declined dramatically to less than half of the 2004 levels.  However, numbers have once again begun to creep back up, with 24,287 letters (pertaining to 14,000 U.S. residents) issued in 2010 (the data for 2011 has not yet been made publicly available).

Google and the EFF's challenges to the legality of NSLs could restore due process and end this abuse.  But it remains to be seen how they will fare in the circuit appeals court, and possibly the U.S. Supreme Court.

Source: Bloomberg

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Good one Google
By mike66 on 4/5/13, Rating: 0
RE: Good one Google
By Alexvrb on 4/6/2013 12:17:09 AM , Rating: 4
David Hicks aka Muhammed Dawood? The guy that trained at the same Al-Qaeda camp (Jihad Wel al-Farouq) as the 9/11 hijackers? Yeah, I'm sure he's just such a swell fellow. Gee, I wonder if getting captured and locked up in Guantanamo for several years didn't encourage him to re-evaluate his lifestyle. I think he's slowly recovering from the crap he put himself in by joining up with the Taliban.

RE: Good one Google
By StevoLincolnite on 4/6/2013 4:05:55 AM , Rating: 1
Well. It helps that, Australia as a country actually has more freedom than the USA, the government try's to control the people with schemes like the internet filter, wire tapping, recording peoples actions on the internet...
But when our media which is one of the freest in the world catches wind of it... The government will do a backflip, otherwise they are placed well within a political storm and they won't get re-elected for another term.

RE: Good one Google
By mike66 on 4/6/13, Rating: 0
RE: Good one Google
By Alexvrb on 4/7/2013 11:17:54 PM , Rating: 2
Yeah keep telling yourself that. You've let them strip you of plenty of freedoms too, Mr. Perfect. Better yet, they've brainwashed you into thinking otherwise! All it will take is one or two major scares to allow them to grab more and more power, and eventually put a real ironfisted regime in place.

Yes, it happens. Read up on your history. Or do you think you're the first populace to think "That could never happen here"?

RE: Good one Google
By mike66 on 4/8/2013 12:10:18 AM , Rating: 1
If you new anything about our history then you would know we invented the saying " keep the bastards honest" and that applies to our polititions. The only reason we went into the middle east was because of American lies of weapons of mass destruction. Australians have always mistrusted government since the Eureka stockaid. Ned Kelly is famous not for being a criminal but for his rebelious nature. Unlike America we are not a bunch of fearfull hipocrites. We recently had riots in Sydney from the Muslim community but they had a right to protest and it went to far. Scared, not a chance, concerned yes but we try to resolve the situation with respect. Our recent gun buy back laws is a good example, you don't need a gun unless you use it for sport or your job. As far as terror attacks go we are the only one of the allies who have not been attacked within our boarders. Name the freedoms we have been stripped of if you can.

RE: Good one Google
By RufusM on 4/8/2013 10:15:26 AM , Rating: 3
How did "keep the bastards honest" work when they had the massive firearms "buy back"...and made it more difficult to maintain gun ownership?

quote: don't need a gun unless you use it for sport or your job.

This statement is typical of how freedoms are limited while getting buy in of the masses. What if someone wants a gun for target shooting, competition shooting, collecting or any other 1000 other reasons.

RE: Good one Google
By mike66 on 4/8/2013 8:03:14 PM , Rating: 1
target shooting, competition shooting,

That's called sport and even being a none gun owner I can go to a private gun range and have a shoot with the owners guns which is part of the hire cost.
This statement is typical of how freedoms are limited

You like everyone else can own a gun but you need a license to do so, which is governed by rules which are supposed to keep yourself and other members of society safe. Owning a gun is not a right but a privilege. You can own a collection of guns if you want, again that has rules that must be followed.
The gun buy back was all about getting uncontrolled firearms of the streets and out of the hands of the lawless ( criminals ).
Australia's laws on gun ownership are all about protecting the masses from manics committing mass shootings or some loser putting a gun in your face for $5.
Your "right" assumes that whoever has or owns a gun will act responsibly as you may well do. Sorry the majority of us need that tested somehow and licensing gives that protection for those who don't feel the need to own a firearm.

RE: Good one Google
By JonnyDough on 4/7/2013 3:57:00 AM , Rating: 2
What we're doing so wrong, is nothing. We're tolerating this crap.

First rule of fightclub...
By GotThumbs on 4/6/2013 9:16:41 PM , Rating: 5
The United States is quickly becoming.....

NOT "The land of the free"

Just another example of the Executive Branch overstepping the Constitution and disregarding citizens rights.

How far is too far and when will Americans draw the line in the sand?

RE: First rule of fightclub...
By BRB29 on 4/8/2013 7:41:02 AM , Rating: 2
Congress and the President has to all agree for the Patriot Act to be legal. Everyone is quickly to blame just Executive Branch when it's Congress that has to vote on it as well. In fact, it spends most of its time in Congress. This was hidden under The Patriot Act and hence no one really knew much about it besides the politician themselves.

The whole point of this was to protect Americans. If it was used properly, it would've been done its job and no one would even know it's there. But of course, like everything else, it was abused pretty quickly.

RE: First rule of fightclub...
By Adonlude on 4/8/2013 5:30:13 PM , Rating: 2
Congress and the President, yes, they did this. Now it's time for the Supreme J's to do their damn jobs and check and balance this crap right into the circular file cabinet.

By marvdmartian on 4/8/2013 8:29:51 AM , Rating: 2
No doubt. When I saw this:
NSLs come with a permanent ban on free speech. Unless a company or individual files a petition to remove the gag order surrounding the NSL, to talk about it publicly is a federal crime.

the first thing I thought was, "What do they think this is.....Fight Club??"

Advertising as News
By IranTech on 4/6/2013 4:02:19 PM , Rating: 2
This is Google advertising. Google is the last entity in the world that would respect the privacy of its users.

RE: Advertising as News
By GotThumbs on 4/6/2013 9:23:54 PM , Rating: 3
Google is able to provide all its services.....for free to you and everyone else....because the services are subsidized by Ad revenue.

If Google can use pertinent information to cater the Ads more to my individual taste....then I'm ok with it.

WHAT IF...... Google, FaceBook, Twitter and all the other FREE services you use on the web....had the option to be excluded from ANY Ads.....if you simply paid a monthly fee to each service.....WOULD YOU BE WILLING TO PAY for all the hardware and developing work that goes into each service?

Bottom line....Pay up or shut up.

It's simply ignorant of you (or anyone else) to expect to get to use these services for free.....and not expect some kind of exchange in kind.

Don't like it....then simply don't use the service.

RE: Advertising as News
By IranTech on 4/7/13, Rating: -1
RE: Advertising as News
By cyberguyz on 4/7/2013 7:10:37 AM , Rating: 2
Really? Prove it.

RE: Advertising as News
By BRB29 on 4/8/2013 10:59:19 AM , Rating: 2
he woke up this morning and had a bowl of crazy

RE: Advertising as News
By cyberguyz on 4/7/2013 7:09:00 AM , Rating: 2
Don't like it? Don't use it. Nobody is holding a gun to your head.

See if you will get better treatment from Yahoo or Bing.

Kudos to Google for stepping up and telling these asshats to take a flying leap.

It astounds me the level of arrogance the U.S. government shows when they think that a company that stores and uses global data would just hand it over. Yes I am sure these feds are having wet dreams of access to all that global data.

I have an Android smartphone. On that phone I have all my contacts, my calendar and a while bunch of shit that is personal to ME.

I sure as fuck to not want some FBI dickwad in a pinstripe suit rooting through it. I am not a fucking AMERICAN!

Where is Rorschach when you need him?
By LBID on 4/5/2013 5:04:09 PM , Rating: 2
This all comes as news gets out that CISPA has been revived and is being "amended" by a Congressional panel - in complete secrecy. I commend the actions of watchdog groups like the EFF and others like them, and likewise commend Google for having the courage to stand up to this blatantly unconstitutional practice.

RE: Where is Rorschach when you need him?
By Pirks on 4/5/2013 6:48:29 PM , Rating: 2
Every time there's any sort of a charity giving campaign/rally in my company with 100% company matching contribution - I always donate $100 to EFF, donated about $400 total or so in the past few years, with company matches it was about $800. Not bad for protecting our freedoms, eh? I highly recommend all DT readers to follow my lead and do the same.

Granted, I donate much more to Kickstarter (Brian Fargo is my hero and his buddies from Obsidian too) these days but I won't forget about EFF ever. Obsidian etc comes and goes, EFF is with us until the end of this country, I think.

P.S. watching the Kickstarter wrap up party for new Planescape Torment project from Fargo, fun stuff! Check it out if you're into old school PC RPGs:

By Camikazi on 4/5/2013 9:31:16 PM , Rating: 2
If you like helping the EFF and like games then humble bundle would work, EFF is one of the charities you can give your money too. I have been buying every bundle mostly to support the charities and the indie developers.

By danjw1 on 4/6/2013 12:01:06 PM , Rating: 2
Don't forget about the ACLU and EPIC. Both have done work against NSLs. All these groups deserve the support of anyone who doesn't think that just because the internet exists, doesn't mean we have given up all our privacy rights.

Yeah right
By stilltrying on 4/5/13, Rating: 0
RE: Yeah right
By Alexvrb on 4/6/13, Rating: 0
RE: Yeah right
By GotThumbs on 4/6/2013 9:24:58 PM , Rating: 2
Google is able to provide all its services.....for free to you and everyone else on the web....because the services are subsidized through Ad revenue.

If Google can use pertinent information to cater the Ads more to my individual taste....then I'm ok with it.

WHAT IF...... Google, FaceBook, Twitter and all the other FREE services you use on the web....had the option to be excluded from ANY Ads.....if you simply paid a monthly fee to each service.....WOULD YOU BE WILLING TO PAY for all the hardware and developing work that goes into each service?

Bottom line....Pay up or shut up.

It's simply ignorant of you (or anyone else) to expect to get to use these services for free.....and not expect some kind of exchange in kind.

Don't like it....then simply don't use the service.

RE: Yeah right
By Alexvrb on 4/7/2013 11:31:59 PM , Rating: 2
They don't give us the option to pay for anything in exchange for no data mining, tracking, etc. I don't really use any of the services you listed, anymore, for that reason. Google's tracking and data mining is quite extensive.

If you're OK with them selling all your info to private companies, that's fine. But that wasn't my point. My point is that people act like they're saints, because they resisted the feds this time. But the reason they resisted was because unlike advertisers, these guys weren't paying. If the feds had offered them enough money, they'd gladly sell information. Attempting to force it out of them for free was what drew Google's ire.

RE: Yeah right
By spaced_ on 4/11/2013 12:12:02 AM , Rating: 2
Google has already built little tiny robots that look like insects that fly around your house and spy on you, collecting data, like how often you go to the toilet, what colour underwear you tend to wear. They then wirelessly send it off to their secret headquarters.

They then sell all of this information to the highest bidder.

If you think I'm wrong, try googling it, you won't find it because they purposely block any information about this. This fact in itself is proof that it's true.

Next time you see a fly or mosquito buzzing around, think twice!

AHA Moment!
By poi2 on 4/6/2013 3:01:36 AM , Rating: 1
This is why people should support 2nd-ammdnt.
If you loss gun-control, then the 1st-ammdnt is finish.

Hey Yo GOOG! Wake UP!

RE: AHA Moment!
By law99 on 4/6/2013 4:35:42 AM , Rating: 2
That is a rather tenuous link at best. Let alone how confused the message is.

The way I just read the above is Google will protect the 1st by proving the NSL is illegal by the 1st's own standards. Which plays no bearing on the 2nd.

You seem to suggest that Google need to wake up and support the 2nd in order to stop the 1st being disparaged. Or you seem to think that Google aren't protecting the 1st and therefore may aid in the 2nd's future, ironically, amendment to quash some of your rights.

You may wonder why the word ironically is used. Mainly because of the dictionary definition of amendment implies change. The fact that some of these laws have remained static for so long is a wonder... whether for good or bad. I'm not arguing either way on that.

However, the law has to be flexible. It has to see things, whether corrupt, unjust or oppressive, and react to patch up the cracks. And it seems that Google in this case, along with others, has realised that this crack was already patched up over 200 years ago.

Enemy Of The State
By createcoms on 4/6/2013 3:29:54 AM , Rating: 3
It's not paranoia when they're really after you.

By lemonadesoda on 4/9/2013 10:21:33 AM , Rating: 2
The laws allowing Gvt agencies access to data that are directly related to Security seem reasonable in theory, but when you see that there were 300,000 demands in one year alone, you see that this is NOT about targeted access to data, but broad ranged data trawling. And when you hear that FBI agents have been using this for gathering personal information on private agendas, you see there is a real need to check and limit what is going on.

I don't live in the US, but precedents set by one superpower government test the waters for others. I don't want to see such limitless powers in any Government or NGO.

Thank heavens for Judge Susan Illston and her ilk who are ready to risk who knows what personal security and politic to face off the various over-reaching branches of government. I wish her luck. Let the constitution prevail. Thank goodness you have one... that protects the people... unlike so many other countries or Unions that protect the governments or quangos.

"This is about the Internet.  Everything on the Internet is encrypted. This is not a BlackBerry-only issue. If they can't deal with the Internet, they should shut it off." -- RIM co-CEO Michael Lazaridis

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