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Microsoft's new look Xbox 360 even has a new symbol for hardware failure -- the red dot of death.  (Source: Kotaku)

The power indicator will look like this when it isn't failing.  (Source: Kotaku)
Some may miss the good old days with their Xbox 360s, RRoDs, and multiple warranties...

The Microsoft Xbox 360's "Red Ring of Death" became synonymous with hardware failure, much as the "Blue Screen of Death" formerly found in Windows became a colloquialism for operating system failure.  Now the infamous failure is going away for good.

In the latest round of console wars Nintendo has come out well on top, with over 53.6 million Wii consoles sold worldwide.  Despite launching solid titles and launching a year and a half earlier, the second place Microsoft Xbox 360 has only sold 32.5 million consoles worldwide.  Part of that gap is due to Nintendo's innovative motion controls.

To its credit the Xbox 360 has still sold very well and has a very high software attach rate.  But if there was one problem on its own part that held it back from complete domination, it was hardware failures.  The console suffered from a variety of hardware failures, with some sources claiming that its lifetime failure rate was as high as 54 percent and some users suffering from hardware failures even after multiple replacements.

Microsoft was actually quite supportive, pouring billions into warrantying the failing consoles.  Eventually the issues were linked to overheating and a series of die shrinks and firmware updates helped reduce failure rates.  By that time though, the red ring of LEDs that turned on when the hardware failed had made its way into the annals of pop culture.

At E3 2010 Microsoft announced the Xbox 360 "S" (Slim), which would replace the Xbox 360 Elite at the $300 USD price tier.  The new unit is based around a integrated CPU/GPU chip using a smaller 45nm fabrication process.  The internal architecture has been rearranged, with one large fan replacing the two smaller ones for cooling duties.  USB ports replace Memory Unit slots and 802.11n wireless was added.

One additional change is that the RRoD has been replaced with the "Red Dot of Death" (RDoD?).  The red LEDs in the ring have been removed and now only green light will show out the ring of the power indicator.  Upon hardware failure, a single red LED will light up the center power indicator symbol.

Phil Spencer, Corporate Vice President for Microsoft Game Studios states, "Now obviously, the box has a way to communicate to you if something has happened...but yes, three red lights are not part of our sequence of telling somebody something is wrong. Obviously if you look at the success rate of the original 360s, we're very proud of both the way the company stepped up to support the customers that we had as well as the success rate we have with the box today. I think we've learned a lot. That learning has gone into the development of this [new] box."

That said, the Xbox 360 "S" is hopefully far less likely to fail.  If Microsoft did its homework, the redesign and die shrink should help to fix a large variety of issues and reinvigorate the console.  As for the RRoD, it may be gone, but it certainly won't be forgotten for some time.

Update: Friday June 18, 2010 10:00 a.m.:
Anandtech has completed a teardown and testing of the new Xbox 360 and has found it also packs a number of other improvements.  Noise is "noticeably quieter," measured at 45dB when idle or 51dB.  Power consumption has also been reduced with a 50 percent reduction from the original 2005 Xbox 360 (25 percent less than Jasper-class rigs at idle, or 17-20 percent less under load).

The single fan design is allowed by a single chip which now contains the CPU, GPU, and eDRAM.


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Dummy lights instead of gauges
By Homerboy on 6/18/2010 10:01:17 AM , Rating: 4
At least with the RRoD, based off which LEDs were light, you could somewhat diagnose what was causing the HW failure.

Now with this single dummy light, its like when they removed actual temp/ALT/etc gauges from cars. The only thing you'll know is "its broken"




By piroroadkill on 6/18/2010 10:10:22 AM , Rating: 4
Yeah, it is pretty retarded. Before you could diagnose by the sequence of lights.

Ideal would simply be a 2 digit lcd behind a smoked bit of plastic that is normally entirely invisible, but lights up with a code when it's fucked so you know exactly what it is.


RE: Dummy lights instead of gauges
By Reclaimer77 on 6/18/2010 10:30:18 AM , Rating: 5
There's no point in "trouble lights" for a console. Think about it. Most people can't fix a gaming console, and as soon as you crack the case open, the warranty is voided.

If your console stops working, you send it in for repair. How are lights going to help with this situation? I think you are just trying to slam Microsoft, looking for any excuse.


By NicodemusMM on 6/18/2010 12:12:56 PM , Rating: 5
Good points, but if the previous indicator were like the new one MS may not have extended the warranty on that issue to 3 years because end-users would have had too little info. Now if you have an issue you send it to MS, or they tell you your warranty has expired. There's no way to know if 50% of the failures are due to the same thing.

Don't get me wrong... I'm not usually into conspiracy theories, but why else would a company offer fewer diagnostic options for the end-user?


RE: Dummy lights instead of gauges
By Wagnbat on 6/18/2010 6:31:10 PM , Rating: 2
Hahaha, indeed!

They should have called it a Service Xbox Soon light.


By muhahaaha on 6/23/2010 7:30:11 PM , Rating: 2
Service Ur Xbox (SUX)


Mother of all Trolls
By Smilin on 6/18/2010 1:27:47 PM , Rating: 1
So you took an otherwise trivial topic (they used single light instead of three...oooohhh....) that you knew was really trivial and not entirely enlightening for the tech crowd but you knew RRODs are nice flamebait for the PS3, MSFT bashers etc just so you could get some clickthrough traffic.

I see what you did there.




RE: Mother of all Trolls
By chrnochime on 6/18/2010 10:38:59 PM , Rating: 4
You on the other hand did the obvious thing to point out what he did and it just so happens you got voted up too. I see what you did there too.

Next.


RE: Mother of all Trolls
By Smilin on 6/21/2010 10:48:19 AM , Rating: 2
And you did the obvious of the obvious to then voted up saw what you did blah.

STFU.


More like...
By Fracture on 6/18/2010 12:18:38 PM , Rating: 5
Dave: Work, damn you!

Xbox slim 's light changes to red.

Hal-box: I'm sorry Dave, I can't do that.




Slow news day, huh?
By quiksilvr on 6/18/2010 9:58:03 AM , Rating: 2
But joking aside, this thing is surrounded with vents and takes a lot less power across the board:
http://cache.gawkerassets.com/assets/images/4/2010...

If this starts RDODing, then I just don't know what the hell's going on anymore. The AC adapter is on the outside and you put 10x the vents and you cut down the power by 20%.




RE: Slow news day, huh?
By Homerboy on 6/18/2010 10:02:31 AM , Rating: 2
Haven't seen that chart yet. Very impressive on the cut-down on power consumption.


Title stinks
By CptTripps on 6/18/2010 12:31:07 PM , Rating: 3
The title to this article makes it sound like the new 360 is already dying. Poor choice of words imo.




As Bush II said...
By The Raven on 6/18/2010 10:56:04 AM , Rating: 2
"Fool me once, shame on — shame on you. Fool me — you can't get fooled again."

I will be waiting for a well tested (in the field) iteration of the 360 before I upgrade. (Even though MS handled my RRoD wonderfully.)




Hitting stores NOW
By noirsoft on 6/18/2010 1:45:50 PM , Rating: 2
Just picked up my new Xbox half an hour ago from GameStop.




Next on the news...
By MrWho on 6/18/2010 2:32:30 PM , Rating: 2
... Microsoft will also change the famous Blue Screen Of Death onto a light shade of purple.




not so nice
By Zingam on 6/22/2010 1:02:30 AM , Rating: 2
You are missing the point and the point is that MS has interest the user to have a console. The consoles are not like other hardware. MS does not make a profit on selling the console. MS makes a profit when people have a console and they can sale games and stuff for it.
It it were mice, keyboards or other controllers MS would have never been so supportive in repairing and replacing them.
When some units fails the loss is for the user, he'll need to buy a new one. When a console/iphone fails MS/Apple loose. So they have an interest to keep them sturdy, working and in the hands of the customers, so they buy crap for them.




By Ages120 on 6/22/2010 9:55:36 PM , Rating: 2
Most people I know who have had a 360 for any amount of time have had it red ring or had it eat a disk when they bumped it. All the mainboard and CPU/GPU redesign and they stick same disc drive in the thing. New capacitance button although behind that is a loud and cheap drive.

With 250GB not sure why you wouldn't install your entire game library, but if you put a DVD or play a game just off the disc it's obnoxiously loud.




OMG, They listened to us
By SunAngel on 6/18/10, Rating: -1
RE: OMG, They listened to us
By MrTeal on 6/18/2010 10:17:59 AM , Rating: 5
Hi,

My name is SunAngel, and XBox Slim was my idea.

;)


RE: OMG, They listened to us
By MrBlastman on 6/18/2010 10:47:55 AM , Rating: 1
He's probably Al Gore in disguise! Look out!

Oh, and the RDoD kinda reminds me of HAL 9000... Coincidence?


RE: OMG, They listened to us
By ClownPuncher on 6/18/2010 12:50:24 PM , Rating: 2
Daisy...


RE: OMG, They listened to us
By geddarkstorm on 6/18/2010 1:19:08 PM , Rating: 2
I was thinking the same thing.

"Open the drive bay door, HAL."
"I'm sorry Dave, I'm afraid I can't do that."


RE: OMG, They listened to us
By Homerboy on 6/18/2010 10:38:53 AM , Rating: 1
Or, ya know... you just don't use a gaming console for a media extender...


RE: OMG, They listened to us
By Iridium130m on 6/18/2010 10:47:33 AM , Rating: 5
quote:
you just don't use a gaming console for a media extender


I respectfully disagree...Microsoft spent a lot of dollars devoloping not only the Media Extender software, but also Zune Movies, UPNP video and music streaming, the now defunct HDDVD, Netflix, Last.FM, ESPN sports zone, etc. etc. etc.

I think these consoles have moved well beyond being 100% gaming systems, hence my appeal for having one on every tv in my house at this point.


RE: OMG, They listened to us
By Reclaimer77 on 6/18/10, Rating: 0
RE: OMG, They listened to us
By aharris on 6/18/2010 11:55:46 AM , Rating: 2
Never heard of Slinbox actually.

Slingboxes are pretty nifty though.


By therealnickdanger on 6/18/2010 12:07:40 PM , Rating: 5
quote:
Dude every heard of a Slinbox or network storage??? Sheesh.

Slingbox costs more than the 360 Arcade (especially now) and has signigicantly less functionality.

How do you plan on accessing that network storage? Until recently, the 360 was one of the few devices that could effectively (and easily) access such content. Sure, now you can buy Blu-Ray players and televisions aplenty with DLNA features, but this wasn't always the case.

The 360 as a Media Extender connected to a Windows 7 Media Center machine is probably the most easy to use and versatile networked media player money that can buy. DVR, Netflix, Hulu, H.264, MKV, 1080p, (insert A/V technology here)...

If you don't like Windows Media Center, it can handle most common A/V files directly from the network or you can interface with a Linux or Mac-based media center program or other transcoder app.

Plus, most importantly, it can play games. :)


RE: OMG, They listened to us
By Iridium130m on 6/18/2010 12:14:11 PM , Rating: 5
quote:
Dude every heard of a Slinbox or network storage???


Missing the point that the 360 is much more than a gaming system.

And yes, all my static media (music and dvds) are stored on a freenas network storage box i built on a atom mobo and some 1tb drives. UPNP serves everything up to my 360s, along with the standard file services it provides. Plus my HD tvs are older and don't have ATSC tuners, so the 360 provides live hd to these tvs as well through the Media Center.

Then I have a media center "server" for the dynamic media that has 4 tuners (two SD, two HD) for my live tv recording and streaming. If I want to keep something, mcebuddy compresses it and I send it to the freenas box.

Slingbox doesn't game, and as far as I know doesn't media extend off of media center, doesn't integrate with my zune subscription, plus I do use the gaming aspect of all the systems, with 3 kids, there CAN be some contention for the xbox ;).

While the 360 may not be perfect (what system is?), for 200 - 300 bucks, its hard to beat the functionality of the 360 because it provides so much more than just gaming.


RE: OMG, They listened to us
By Reclaimer77 on 6/18/10, Rating: 0
RE: OMG, They listened to us
By therealnickdanger on 6/18/2010 2:00:28 PM , Rating: 3
Define "better" and give some examples. I'm not trying to bait you, I just want to know what your alternative would be.


RE: OMG, They listened to us
By seamonkey79 on 6/19/2010 11:40:00 PM , Rating: 3
Considering most things designed to do only what the 360 does in addition tend to cost as much or more than the 360 does.

Sure, I wouldn't buy four of these new ones for them, but the $150 Arcade would be cheaper than just about anything else with the added benefit of playing games on multiple screens without having to move the console... and since we all know that moving the console while playing a game is going OMG EAT TEH DISKS!!!1!!!


RE: OMG, They listened to us
By jvillaro on 6/18/2010 8:45:24 PM , Rating: 2
Xbox has been promoted a lot as a media extender even by microsoft. Its cheapero than most other media extender and well if you want... you can play games


RE: OMG, They listened to us
By Taft12 on 6/18/2010 10:42:16 AM , Rating: 2
Technology didn't allow for the design improvements in the 360 Slim at launch.

I complained about the loud cooling fans as well and welcome this change, but as I'm sure you also experienced, if you post this complaint on any forum you will get a rush of fanboys telling you the cooling fans are not loud, or blaming the DVD player even if your post states the tray is empty.


RE: OMG, They listened to us
By chrnochime on 6/18/2010 10:41:39 PM , Rating: 2
Technology didn't allow MS to but yet somehow Sony was able to overcome the tech hurdle?

Hmmm...


RE: OMG, They listened to us
By Aloonatic on 6/21/2010 6:04:36 AM , Rating: 2
If noise is/was your problem, doesn't the DVD drive makes a lot of noise too? To be fair, the PS3 makes quite a lot of noise at times when playing DVDs too, but the 360 does seem to be really really loud. From Anand's article, it would seem that this revision is quieter on both counts (fans & DVD) but not a great deal quieter.


RE: OMG, They listened to us
By Aloonatic on 6/21/2010 6:07:05 AM , Rating: 2
doesn't the DVD drive makes a lot of noise too???

Oh dear, need another coffee I think :o)


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