T-Mobile customers looking to leave their contracts can expect a relaxed
Early Termination Fee if they are nearing the end of their plan.
A press release sent to journalists yesterday reveals that T-Mobile will
reduce its ETF to $100 for customers with three to six months left on their
contract, and will further reduce the fee to “$50 or their standard monthly
charge, whichever is left” for contracts with less than three months remaining.
T-Mobile spokesman David Henderson said the policy change applies to “new or
renewing” contracts beginning June 28.
Washington Post blogger Rob Pegoraro notes that T-Mobile is one of
the last providers to revise their ETF policy, following AT&T and Verizon Wireless,
which announced a similar policy change last November and two years ago,
respectively. The remaining “lone holdout” is Sprint Nextel – but the company
recently announced ETF reform plans of its own slated for “later this year.”
The move comes amidst a nationwide push for ETF reform, spearheaded by the
FCC and driven by a rash of class-action lawsuits filed by customers angry
with their service providers. These lawsuits allege that ETFs lock
customers into less-than-desirable phone plans, and that the fees have little
relation to a contract's value: customers pay the same amount of money,
regardless of the price of their phone. Cellular providers say ETFs are
necessary in order to subsidize the cheap handsets that have allowed the US cell
phone industry to “flourish.”
Citing a wide, troublesome diversity in state-by-state cellular regulation,
a coalition of providers asked the FCC to establish
nationwide ETF regulation earlier this month. While it indicated that it is
willing to intervene, the FCC’s attitude seems to remain cautious, and FCC
chairman Kevin Martin asked for a number of changes – like ETFs based on the
cost of equipment and prorated against “reasonable” contract lengths – beyond
what providers have implemented.