Data included contract expiration date, names, and addresses of customers
T-Mobile has had its share of issues
lately. The company is seemingly trying to corner the market for
Android-powered handsets and is doing well with luring new customers
to its service to enjoy these devices.
Recently reports have
surfaced that users are finding
pornographic images on their online accounts page. T-Mobile
issued a statement saying, "T-Mobile is aware of reports from a
few customers who have seen inappropriate or unwanted pictures in
their online "MyAlbum" section within their MyT-Mobile
account. We are taking these reports seriously and actively
investigating these issues."
Today reports of another
serious concern for T-Mobile subscribers in the UK has surfaced.
According to T-Mobile, it has discovered that some employees were
selling
data about when customer contracts would expire along with the
customer name and address to competing mobile operators.
The
misappropriated data reportedly covers thousands of customers and to
have changed hands for "substantial sums" of money.
T-Mobile insists that the data was sold without its permission and
without it knowing.
As soon as the selling of the data was
discovered T-Mobile contacted the Information Commissioner's Office,
reported the issue, and agreed to fully cooperate with
investigations. While names, addresses, and contract expiration dates
were sold, T-Mobile insists that no personal safety or security
information was sold.
T-Mobile issued a statement saying, "The
customer information that was compromised contained no personal
financial or security-related information
whatsoever."
InformationWeek reports that T-Mobile
stated it was surprised its name was reported publicly. The mobile
provider had asked to remain anonymous so it would not interfere with
the investigation. The company also undoubtedly wanted to keep its
name out of headlines as well.
Reuters reports that
Information Commissioner Christopher Graham plans
to prosecute those involved and will push for jail time. Graham
said, "The existing paltry fines for Section 55 offenses are
simply not enough to deter people from engaging in this lucrative
criminal activity. The threat of jail, not fines, will prove a
stronger deterrent."
"Young lady, in this house we obey the laws of thermodynamics!" -- Homer Simpson
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