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Sprint Galaxy Nexus LTE  (Source: anandtech.com)
Sprint says Microsoft has to work harder on building enthusiasm for the product

In the midst of announcing its commitment to LTE and the upcoming death of WiMAX smartphones at the Consumer Electronics Show (CES), Sprint had a lot of great things to say about Apple's iOS and Google's Android mobile operating system, but couldn't share the same sentiment for Microsoft's Windows Phone OS.

Sprint has had a busy CES so far. Its upcoming jump to LTE has been the main focus, discussing the launch and the ever-popular question regarding truly unlimited plans.

According to David Owens, Sprint's VP of Product Realization, Sprint is dedicated to LTE and will be beefing up its LTE line-up with Android-based phones this year. In fact, the carrier introduced its first two LTE phones at CES this week: the Samsung Galaxy Nexus and the LG Viper.

Owens said Sprint is planning to launch these two phones and other LTE phone options by midyear when it launches LTE. He expects April through August of this year to be a pretty busy time for the carrier as it prepares for the launches, but couldn't answer whether the LTE plans would be truly unlimited. Instead, he just said pricing and service plans are unavailable at this time, but mentioned that the Galaxy Nexus is "tailored for an unlimited plan."

In this case, it's out with the old and in with the new. With the introduction of LTE this year, Sprint announced it will no longer make any new WiMAX smartphones.

But Owens promises there's plenty to look forward to with the LTE Galaxy Nexus and LG Viper smartphones, such as the availability of Google Wallet, better Google Voice integration, a load of apps, and a faster, more complete network.

Owens couldn't say enough positive things about Android (and even Apple's) OS', but really couldn't share that enthusiasm for Microsoft's Windows Phone OS because of poor sales and the inability for the product's to "take off."

"We have a Windows device in our lineup, but honestly, it hasn't done well enough for us to jump back into the fire," said Owens. "We told Microsoft, 'You guys have to go build the enthusiasm for the product. We'll train our reps on why it's great.' But the number one reason the product was returned was the user experience.

"There's a tremendous market momentum that Apple has...and I think Ice Cream Sandwich, and what Android's doing, will continue to have momentum. It squeezes down to such a small subset what's left."

Sprint is considering bringing another Windows Phone onboard around August or September.

Source: PC Mag



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Why not offer consumers more choice?
By za_47 on 1/12/2012 12:24:54 PM , Rating: 2
How much does it really cost a carrier to offer another phone? I've never understood the American model where the carriers so strictly dictate which phones to offer and which not to, thereby severely limiting the consumers' choice in the end.

Here in South Africa I can't think of a single phone that isn't available on all networks, and not only that, it's illegal to network lock a phone, so if you're unhappy, take your phone, port your number and off you go.




RE: Why not offer consumers more choice?
By priusone on 1/12/2012 12:35:09 PM , Rating: 2
Za_47...

The phones that I saw in Europe and Asia were lightyears head of US phones when I was overseas. It amazed me how much money people paid for those awesome phones, but that's the point, they paid for the phones outright. Over in the USA, we don't outright buy our phones, instead opting to pay $150 and agree to pay $100 for the next two years.


By za_47 on 1/12/2012 12:51:10 PM , Rating: 2
I honestly don't know about Europe, but here we generally get our phones on two year contracts too... you don't even have to pay an upfront fee for the handset, the monthly cost of the package depends on the value of the phone.


By hughlle on 1/12/2012 4:16:40 PM , Rating: 2
Um, no, in Europe we also simply sign a contract and get the phone for "free" that is to say it's cost is built into the price of the 18/24 month contract. Few people buy their phones outright.


By tayb on 1/15/2012 7:38:38 PM , Rating: 2
That's partially true. In Europe there is a greater percentage of people who aren't tied down to contracts but the amounts are overblown.

The biggest limiting factor here in the states is that there is no financial incentive to buy your own phone. If I spend $600 and buy an iPhone outright (an example) AT&T/Verizon isn't going to give me a substantially lower rate and it certainly won't be low enough to offset the $400 - $600 over an 18 - 24 month contract. My only real incentive is the fact that I can switch carriers at any time and even that is a pain in the ass with carrier locked phones.

It really is collusion on an epic scale but Congress has been bought and paid for years. There's no way we get fair legislation to stop part of this crap. Lobbying always wins.


RE: Why not offer consumers more choice?
By Reclaimer77 on 1/12/2012 12:45:08 PM , Rating: 2
South Africa's cellular landscape is dominated by two giants. A true duopoly. There's even less choices there than here, so I don't know why you're pretending things are so great and America is so bad.


RE: Why not offer consumers more choice?
By za_47 on 1/12/2012 12:56:51 PM , Rating: 2
In terms of the actual service, I agree. There's been some improvement lately, in terms of uncapped data packages etc, but yeah, in terms of price the competition isn't that hot. However, in terms of phones I think we've got a pretty good selection. The Samsung Galaxy S II that's only recently been launched there has been around here for quite a while now. And you can get it on any network you like.

The perception one gets of the situation there is that if you want x phone you have to go to y network. I'm not trying to say SA is any better, just saying why not open it up more?


RE: Why not offer consumers more choice?
By sprockkets on 1/12/2012 2:30:11 PM , Rating: 2
Sprint: CDMA and LTE 1900mhz
Verizon: CDMA and LTE 700mhz
Att: WCDMA 850/1900 and GSM and LTE 700mhz
TMob: WCDMA 1700mhz and GSM 1900mhz and shares some of Att.

That's part of the issue.


RE: Why not offer consumers more choice?
By Bishop42 on 1/12/2012 4:23:08 PM , Rating: 2
How exactly? Especially when the lumia 900 is designed to work on bands

From the spec page:

Operating Frequency

Operating band

GSM 850
GSM 900
GSM 1800
GSM 1900
WCDMA Band V 850
LTE Band 17 (700)
WCDMA Band I 2100
WCDMA Band II 1900
WCDMA Band VIII 900
LTE Band 4 (1700/2100)

http://www.nokia.com/us-en/products/phone/lumia900...


RE: Why not offer consumers more choice?
By Cheesew1z69 on 1/12/2012 4:26:12 PM , Rating: 2
Are all phones the Lumia? No?


By Bishop42 on 1/12/2012 4:48:09 PM , Rating: 2
LTE capable it's the only other than the HTC Titan II, which is simply a Titan+LTE

Titan specs

HSPA+/WCDMA
850/1900/2100MHz and
Quad-band GSM/GPRS/Edge
850/900/1800/1900MHz

Networks are not barring these phones


By sprockkets on 1/12/2012 9:23:20 PM , Rating: 2
Notice any WCDMA 1700mhz support for T-Mob? The Samsung Galaxy 2 went with a totally different CPU because of that.


By Taft12 on 1/12/2012 5:02:50 PM , Rating: 2
America is so bad through a combination of two evils - the carriers and the FCC that's in the pocket of those carriers.

Perhaps South Africa's entity that governs the wireless spectrum has the best interest of its citizens in mind, and has appropriately high demands of their big 2? (I wish Canada did...)


RE: Why not offer consumers more choice?
By theapparition on 1/12/2012 1:22:10 PM , Rating: 2
You buy the phone outright and rely on yourself for support.

The model here is that the phone is supported by the carrier (and manufacturer), which requires training all your support personnel, having inventory of phones to use as replacements, and being able to guarantee a level of service quality.

I think the mindset of most Americans is to not think about fixing anything, or dealing with any problems. They just want it to work out of the box, and are willing to pay for that level of convenience.

I'm not saying I agree with that model, however.


RE: Why not offer consumers more choice?
By jeepga on 1/12/2012 2:37:36 PM , Rating: 2
You have to rely on yourself here too.

The carriers here do not train their personnel on fixing or troubleshooting the phones (at least at Verizon). You get a replacement if you're under warranty; otherwise, you're on your own to go to the manufacturer.

The stand on repairs is not a mindset issue for most people, it's the economics.


By mcnabney on 1/13/2012 11:01:19 AM , Rating: 2
The days of simple analog phones that COULD be repaired in the store are over.

Modern smartphones are tightly engineered computers with no easily servicable parts.


New device
By Rukkian on 1/12/2012 4:16:45 PM , Rating: 2
I love my galaxy nexus, it truly is a work of art, but using that as one of only 2 flagships 6 months after it was released on another network seems backwards. I would think that there would be something newer by the time they launch the network to use as the selling point.




RE: New device
By kleinma on 1/12/2012 5:14:25 PM , Rating: 2
As long as you are near a charger at all times right?


RE: New device
By Rukkian on 1/13/2012 9:50:02 AM , Rating: 2
Not sure if your comment was put in the wrong place, or if you are just be a troll, but if you are saying I get bad battery life, you are mistaken. I currently only use the standard battery, but have the extended on order (nice to be able to have options and switch them out unlike some other phones), but can routinely get 17+ hours out of the battery while watching an hour or 2 of netflix, listening to music, and playing games at other times. I am not a huge power user, but I would say the battery life in my phone works perfectly for me.

I am not, however one that tries to talk others into something since I like it, it was simply what I worked for me.


RE: New device
By mcnabney on 1/13/2012 11:08:06 AM , Rating: 2
My wife uses her Nexus constantly and only charges it at night. About the same as the Fascinate she used to carry. I'm thinking about picking up Verizon's upcoming Spectrum LTE. It crams a 4.5" 720p IPS (not Pentile) display in with a dual-core 1.5ghz SoC. Only $200 too. I think it comes out next week. Not as thin as the RAZR, but it looks pretty good to me.


Really Sprint?
By Varun on 1/12/2012 2:08:52 PM , Rating: 2
They carry 1 first gen WP7 device (and one with a useless slide out keyboard), but the number one complaint is the user experience?

Funny, because even the crappy HTC Arrive has a user rating of 4.5/5 on the SPRINT SITE. And on the Sprint site, 89% of people would recommend this to a friend. Your customers sure do hate it.

Really Sprint? Maybe what they hate is your terrible CDMA network.




RE: Really Sprint?
By jonmcc33 on 1/13/2012 12:04:07 AM , Rating: 2
LOL! I have the HTC Arrive and the slide out keyboard is hardly useless. I use it all the time, I prefer it to the on screen keyboard. It's actually a very nice phone as far as build quality. It's heavier than most phones and the back is a solid metal plate for durability. But to each his own as far as options. I don't like the bigger 4-inch or larger phones and I don't like cheap plastic phones.

Sprint only offers a single phone with WP7 so not sure what they are expecting. They need more options (Samsung, LG, etc) but just don't offer it. In a Sprint store with tons of Android or iPhone options and they have a single HTC Arrive tossed in then they aren't going to do much WP7 sales.


RE: Really Sprint?
By Ristogod on 1/13/2012 9:15:59 AM , Rating: 2
Yep, I own the HTC Arrive and it's the best 1st gen WP7 you can get. When it's time to upgrade I'm only going to upgrade to another WP7/8 phone. So unless Sprint get's one in it's lineup, or allows me to use my own, I'll be taking my business else where. Sprint's idiotic devotion to Android and their strange obsession to the iPhone is robbing their customer base of a complete and competitive set of options.


Darn customers
By priusone on 1/12/2012 12:23:48 PM , Rating: 2
No 2gb data cap. Very little bloatware (Verizon and AT&T). Granted, here in southern Oregon, Sprints coverage is spotty once out of town. But hey, if we didn't like the bloatware and data caps, as customers, we can just boycott such products. Right? Right?




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