The PlayStation Network (PSN) and Qriocity's nearly month-long absence has
caused quite a stir in the gaming/music community, but Sony is looking to make
it up to players by offering the "Welcome Back" appreciation package.
PlayStation Network offers online multiplayer gaming and digital media delivery
while Qriocity offers a streaming music service as well as e-books and
video-on-demand services. On April 20 of this year, both PSN and Qriocity went
offline where millions of users' personal information and even credit card
numbers were lost in a major security breach.
Sony reported the breach on April 26.
weeks, Sony consumers waited for PSN and Qriocity to return, and it finally did on May 15.
But for some, May 15 wasn't soon enough. Frustrated PS3 owners in the UK and
around the world started trading
in their consoles for Xbox 360's and even changed pre-order
titles from PS3 to Xbox 360 versions.
realizing that it is in hot water with a lot of angry customers, has come up
with a solution to reward loyal customers who patiently waited for the network
to return. The solution is the "Welcome Back" customer appreciation
program, and it is only available to existing registered PlayStation Network
and Qriocity users in the U.S. and Canada.
appreciation package allows all PSN customers to select two of
the following PS3 games 30 days after the service is fully restored, and can be
kept forever: "Dead Nation," "inFAMOUS,"
"LittleBigPlanet," "Super Stardust HD" and "Wipeout HD
addition, PSP owners can download two of the following PSP games 30 days after
the network is fully restored, and can be kept forever:
"LittleBigPlanet," "ModNation Racers," "Killzone
Liberation" and "Pursuit Force."
that's not all. Sony is also offering a free selection of rental movie titles over
the period of one weekend, 30 days of free PlayStation Plus membership for non
PlayStation Plus customers and 100 free virtual items. For existing PlayStation
Plus subscribers, customers will receive an extra 60 days of free service, and
for existing Music Unlimited Premium Trial subscription members, an additional
30 days of premium service will be offered. Also, an extra 30 days plus time
lost will be given free of charge to Music Unlimited Premium and basic
"Welcome Back" customer appreciation package will be made available
after the service has been fully restored. Sony is also releasing separate
appreciation packages for Europe and Latin America.
quote: I hear alot of gamers complaining about having to wait a few weeks for PSN being down & not being able to get online, then want Sony to compensate them for the down time. PSN is free, so really what money are you out of, & although it was unfortunate this happened, really, do some have no lives other than online gaming 24/7 that you feel violated not being able to get online & play games for a few days?
quote: PSN is free, so really what money are you out of[?]