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Samsung Vibrant
Source says Samsung won't release Vibrant OTA for fear it would hurt Vibrant 4G sales

AndroidSPIN is reporting that select manufacturers of Android-based phones may be withholding OS updates in order to boost sales of forthcoming devices.

According to the report, there is already a fully functioning 2.2 OTA available for the Samsung Vibrant that is ready to be pushed out by T-Mobile. But Samsung has told the carrier not to release the OTA for fear that it could hamper sales of the upcoming Vibrant 4G. 

Furthermore, it is being claimed that the Vibrant 4G shares the exact same specs with the Vibrant (with the added exception of a front-facing camera), and the current Vibrant would be capable of the same 4G speeds if the 2.2 update was pushed out to it.

The following quote comes from the tipster who AndroidSPIN calls "a reliable source":

Some disturbing things have happened the last week or so concerning our “Vibrant”. Samsung has NOT allowed us to push the update OTA for 2.2 because they feel it will decrease the value of the upcoming Vibrant4G +. While from a marketing aspect i totally understand, as the Vibrant 4G is what the original Vibrant should have been in the 1st place. But to shun off and bold face lie to customers is NOT what T-Mobile is about.

…Being that, Vibrant 4G and Vibrant have exactly same stats, added FFC and a new movie and the 4G. But i will tell you this, the original vibrant CAN utilize 4G FULLY. Yes FULLY. not what they are telling you.

The source goes on to elaborate that the Vibrant is not HSPA+ compatible, but that the software improvement would give it a significant speed boost (more so than other Android devices would).

There is some speculation over at ITWorld that the delays aren’t solely Samsung’s fault. "After all, selling newer phones also ties customers into a new contract (and, depending on the age of their existing contract, may allow T-Mobile to sell the devices at a higher cost to users)," Ryan Faas writes.

The allegations also bring up the issue of Android fragmentation, perhaps the OS's biggest weakness. Other platforms, including the iPhone, Blackberry, and Windows Phone 7, all feature a much larger degree of uniformity when it comes to software updates. If Android doesn't follow suit, it could -- at the very least -- hurt its own prospects.

(Note: Samsung has not commented on AndroidSPIN's allegations.)



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Tony Swash celebrating now
By Pirks on 1/14/11, Rating: 0
RE: Tony Swash celebrating now
By Iaiken on 1/14/2011 11:15:36 AM , Rating: 1
quote:
Where Samsung fails, Tony wins :P


Fixed that for ya, I'd ask you to try harder at not being a moron, but I think that's really asking too much.


RE: Tony Swash celebrating now
By Pirks on 1/14/11, Rating: -1
RE: Tony Swash celebrating now
By Iaiken on 1/14/2011 11:54:39 AM , Rating: 4
quote:
Samsung follows rules set by Google


HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHA!!!

My HTC Desire has received numerous OTA updates and there is a 2.3 update in the pipe now. What's more, there are already 3rd party 2.3 versions of android available for the phone and a 3rd party 3.0 in the works.

Even if these wicked fictitious rules did exist, Google's been a real toughie when it comes to enforcing them.

It wasn't even a nice try because you had to use your own make-belief to support your argument. Get real Pirks, the matrix has you or some sh!t like that. :P


RE: Tony Swash celebrating now
By Pirks on 1/14/11, Rating: -1
RE: Tony Swash celebrating now
By Iaiken on 1/14/2011 1:03:58 PM , Rating: 5
quote:
"updates are not guaranteed and up to the whim of a particular handset OEM"


Translated to plain English: "Make an educated choice as we cannot protect you from companies like Samsung." This is not a rule, this is a buyer beware statement that asks consumers to make informed purchases. If you're going to drop $500 on a device (either today, or over the course of a contract) then DO YOUR EFFING RESEARCH.

I understand the idea of premium product and I would definitely say that HTC's devices are certainly in the same league as Apples while Sony, Samsung LG and others are still struggling to find a formula that works for them. I buy premium products all the time, but I do my homework before I do because I am not going to buy a premium product that doesn't do anything more for me than an inexpensive competitor. If I can get a $700 suit that looks and feels like a $2200 suit and is made with the same eye for quality, then I am going save myself the money and buy it. To do anything otherwise is to waste $1500 that I could later spend on other premium product.

I develop for Android and I have numerous phones from numerous vendors kicking around for testing purposes. Many were provided to me free of charge under agreement that I return them after a period of 2-3 years. HTC has been phenomenal at keeping it's various handsets (there are like 20+ now worldwide) up to date. All of the ones I have are at least on 2.2 and several are 2.3 now while I have phones from Sony, Samsung and LG that are stuck on 2.1 and even 1.6.

At work I am currently developing a corporate app for iPad (so that we could sign up customers immediately instead of waiting on paper contracts to be processed) and it has been a fiasco from day one. We ultimately had to settle for building it as a web form that is interfaced with through the browser because of Apple's draconian policies that basically lock it in to being a consumption only device. Unless you are developing consumer apps that are going to be sold on the AppStore, look elsewhere. Had we chosen the Galaxy Tab, I could have already completed this project solo using XML services and a native Android app.

It just goes to show that you can't help stupid people.


RE: Tony Swash celebrating now
By Pirks on 1/14/2011 1:11:09 PM , Rating: 2
quote:
I am currently developing a corporate app for iPad (so that we could sign up customers immediately instead of waiting on paper contracts to be processed) and it has been a fiasco from day one. Had we chosen the Galaxy Tab, I could have already completed this project solo using XML services and a native Android app.
You should tell this horror story to Tony Swash every time he posts his favorite "businesses are all adapting iPod in droves" mantra


RE: Tony Swash celebrating now
By Kenenniah on 1/14/2011 3:45:45 PM , Rating: 4
quote:
up to the whim of a particular handset OEM


Ok I get it. If you buy an HTC you get updates when and if HTC decides to update it. If you buy a Samsung, you get updates when and if Samsung decides to update it. If you buy an Apple, you get updates when and if Apple decides to. Oh wait.... what's the difference again? All three manufacture phones and all three decide if that phone gets updated.

You can of course argue about OS and fragmentation, but that doesn't change the fact that regardless of which you buy, you are at the mercy of the manufacturer for OTA updates. Of course with Android, you do have a lot more options for 3rd party updates.

Not to mention with Apple in addition to updates, you can only install applications when and if Apple decides you can.


RE: Tony Swash celebrating now
By Pirks on 1/14/11, Rating: -1
RE: Tony Swash celebrating now
By Alexstarfire on 1/14/2011 5:36:16 PM , Rating: 2
Could you point out where you get that guarantee?


RE: Tony Swash celebrating now
By michael2k on 1/14/2011 6:18:45 PM , Rating: 2
Past history is the only guarantee.


RE: Tony Swash celebrating now
By Alexstarfire on 1/14/2011 6:24:00 PM , Rating: 2
That's not a guarantee.


RE: Tony Swash celebrating now
By michael2k on 1/14/2011 8:05:53 PM , Rating: 1
It's still the only one available.

Buy an iPhone and get over two years of OS updates. The first two iPhones have followed this trend, and the third and fourth iPhones continue to see updates into their first and second years. No iPhone has broken this pattern, yet.

Buy an Android phone and see significantly less than two years of OS updates. The Samsung Behold II, released in 2009, stopped receiving updates six months later. The Sprint HTC Hero, also released late 2009, has stopped receiving updates past Android 2.1, less than 9 months later.

Read more here:http://phandroid.com/2011/01/13/computer-world-ver...

Essentially, the only guarantee is that if you've bought an iPhone, you'll get an upgrade for over two years (nothing has contradicted that), but if you buy Android, you're more likely to not get an upgrade than you are.


RE: Tony Swash celebrating now
By Alexstarfire on 1/15/2011 12:05:01 AM , Rating: 2
That may be but that doesn't make it a guarantee from Apple. You can call it a good faith agreement if you want, but not a guarantee.


RE: Tony Swash celebrating now
By robinthakur on 1/17/2011 7:49:12 AM , Rating: 2
This tactic is morally reprehensible by Samsung, but is apparently the only way they can meaningfully differentiate their models in the market place, which tells you a lot about how happy the manufacturers are with the open Android model. With Gingerbread and erm...the next version after that, Google appears to be increasingly locking down what customisations manufacturers can make, which is good from Google's and the user's perspective and not so good for Samsung, HTC and especially Motorola!

From our perspective, we just want the best hardware and then install Android vanilla and customise from there, but this is certainly not in the manufacturer's interest one little bit unless Google gets behind them to offer a handset which has their blessing. The idea that the usability of the OS is common across all handsets doesn't make you brand loyal, and neither HTC's nor Samsung's support has proven to be anything other than shambolic.

Agreed it is a good faith thing in Apple's case, and it is actually one of the main draws for still sticking with the iPhone IMO. The only Androids I would consider replacing mine with are those such as the Nexus line (and some T-mobiles to a lesser extent) where you get timely updates, but the hardware on these is unexciting in Android terms. Some might like the new hardware every couple of months thing, but I like the stability of having one new model per year and the decent support Apple give. It also gives developers a platform to develop for which is inclusive rather than being fragmented.


RE: Tony Swash celebrating now
By Aloonatic on 1/19/2011 9:38:14 AM , Rating: 2
What Apple didn't guarantee was that the update wouldn't make your phone virtually unusable, as seen with iOS update for the iPhone 3G, so ushering you into buying a newer phone that way.

I don't get why people here believe that there is any one manufacturer that has always been and always will behave in a whiter-than-white manner, while all other companies are evil.

They all try it on when they think they can get away with it, in one way or another.


RE: Tony Swash celebrating now
By niva on 1/14/2011 2:42:10 PM , Rating: 3
Clicked the wrong button and made your comment worth reading.

I ranted about this a couple months ago either here on THG about manufacturers slowing down updates due to their skins and custom UIs and the fact that by slowing down they increase sales of the new sets globally.

Google wants their new OS out, I think in the next few years we will see a total shift in politics from google once they attain critical mass.

I would never buy an android device which didn't feature the plain/vanilla android because of these issues.


RE: Tony Swash celebrating now
By Tony Swash on 1/14/11, Rating: -1
RE: Tony Swash celebrating now
By Iaiken on 1/14/2011 12:00:30 PM , Rating: 5
Worlds largest producer of Android phones didn't even show up in your slant little graph.

It's easy to make arguments when you cook the numbers, but I digress.


RE: Tony Swash celebrating now
By sprockkets on 1/14/2011 9:14:36 PM , Rating: 2
To be fair, someone did post on that article that very point, and the author addressed it.

quote:
've wanted to keep HTC with the other seven companies but it's very difficult to get full financial data on them. Remember that my intention is to discuss five factors over a three year period: 1. units sold 2. average price for those units 3. total sales (1 * 2) 4. operating margin 5. EBIT (3 * 4) HTC analysis problems begin with the fact that most analyst companies do not count the units that HTC produces that are branded by another company. HTC sells products with "white labels" to be re-branded. This leads to problems with ASP: Those units are then valued differently because the brand on the box receives compensation for some of the sales and support costs, so HTC does not get full end-user value nor bear all the costs (i.e. beyond R&D). These issues with branding have been subsiding as the company turns more toward its own brand (and has recently eliminated fully owned brands like Dopod which used to be HTC China.) However enough holes exist in the historic record that I did not feel comfortable with having a complete picture. I do recognize that HTC is a pioneer in Android (and was in the case of Windows Mobile and will be with Windows Phone) but on the other hand its hybrid OEM/ODM model does not lead to a consistent performance in the market. Their fortunes have waxed and waned over the years.


RE: Tony Swash celebrating now
By Pirks on 1/14/2011 12:32:53 PM , Rating: 3
quote:
Times have changed
Hehehe, you wish! There is an exact repetition of the situation with PC vs Mac. Android handsets are as fragmented and as flexible price and power wise as PC and this is the main reason why they are beating iPhone in sales, since gazillions of various models in PC world will always beat a single uberexpensive model offered by Apple. Choice always wins over dictatorship - its basic economics man! Apple won the MP3 player race because with iPod they made the only exception to their "one superexpensive model only" rule, but they don't make this exception for anything else, sadly for us consumers. Exact same as Mac vs PC picture is visible now in the smartphone space, now with Android playing the role of Windows in PC era. Android beats Apple's sales by offering something called "choice" - the magic thing Apple will never be able to offer, you know why.


RE: Tony Swash celebrating now
By Tony Swash on 1/14/11, Rating: -1
RE: Tony Swash celebrating now
By Pirks on 1/14/2011 2:04:55 PM , Rating: 1
quote:
how does the phone market in 2001 compare say to the PC market in 1986 or 1990 or 1995?
huge choice of non-Apple hardware versus one model of Apple hardware


RE: Tony Swash celebrating now
By niva on 1/14/2011 2:48:41 PM , Rating: 2
The future is never a repeat of the past?

Most science (and history) is based upon observation and obtaining repeated results. Some people cling to beliefs not based upon fact and evidence for quite a while... I'm guessing you're one such person?


RE: Tony Swash celebrating now
By nafhan on 1/14/2011 4:11:28 PM , Rating: 2
quote:
The future is never a repeat of the past
is both vague and terribly obvious to the point of not being worth saying.
What does happen (as Pirks and niva are both alluding to) is that certain trends and patterns can be observed and used to predict future results. Right now the trend being discussed has certain similarities with past events, so a prediction about the future is being made. Again it's blindingly obvious that there isn't a 1:1 correlation between past and future events, but that doesn't mean we should ignore the past and pretend it has no relevance.


RE: Tony Swash celebrating now
By rudy on 1/14/2011 5:29:17 PM , Rating: 1
I agree with most of what you said but you missed the one major thing vertical integration. Apple won the mp3 race because it was A short lived and B because they were the one with enough money and power to force the recording industry to submit to their demands. That gave them iTunes. Other companies tried and failed because the recording industy did not feel they had enough power. They then used the iPod to catapult them into the phone market this bargaining chip allowed them to create a very bad for ATT deal that obviously verizon was unwilling to deal with. Prior to apple no one had enough power to force the companies to allow them to have an app store many tried.

Without that deal with the recording industry iPod would have been just average, without the deal with the iPod iphone would have been nothing and no company would have let them have the app store.


RE: Tony Swash celebrating now
By Alexstarfire on 1/14/2011 5:45:03 PM , Rating: 1
Except that what you say about Android only affects a subsection of Android handsets, a rather large subset though. The Nexus One and now the Nexus S get updates as soon as Google makes them.


Dodgy Reporting
By Iaiken on 1/14/2011 11:08:25 AM , Rating: 5
quote:
Smartphone Manufacturers Withholding Android Updates


Should read:

Samsung Withholding Android Updates

An entire industry segment can't be held accountable for the actions of ONE manufacturer.




RE: Dodgy Reporting
By nafhan on 1/14/2011 11:18:35 AM , Rating: 2
Exactly. At least make it so the headline isn't plural. It's a report on one manufacturer holding back one update on one phone model.


RE: Dodgy Reporting
By micksh on 1/14/2011 6:26:27 PM , Rating: 2
It's not only Samsung. Check the chart in the article below. Most US phones haven't been upgraded to Froyo.

http://www.computerworld.com/s/article/9204798/And...


RE: Dodgy Reporting
By Alexstarfire on 1/14/2011 7:11:24 PM , Rating: 2
Jesus, I didn't know there were that many Android phones. I haven't even heard of several of them.

I think this isn't quite the same though. It's specifically to promote the sales of a practically identical phone otherwise. A small difference, but I do know some of the phones on that list aren't capable of getting 2.2.


RE: Dodgy Reporting
By sprockkets on 1/14/2011 8:53:12 PM , Rating: 2
While I won't double check that entire list, the Streak already has a 2.2 update, announced weeks ago. This article is from yesterday.

I smell a rat.


Froyo was promised, it would not be a gift
By BPB on 1/14/2011 1:44:54 PM , Rating: 5
Please stop saying you should only expect the version you get when you buy the phone. Samsung promised Froyo by year's end, and at one point promised by end of September. That's why I bought my Epic 4G. My daughter's contract is up this month but no way I go with Samsung again, ever. They have some nice stuff coming out, but I don't care. I can't trust them to keep their word.

http://www.engadget.com/2010/06/29/samsung-says-al...




By MindParadox on 1/15/2011 3:52:50 AM , Rating: 2
buy a focus :P

its a samsung, but its a windows phone (runs amazingly well too, havent had any trouble out of it at all)


Carriers also to blame
By dgingeri on 1/14/2011 10:30:11 AM , Rating: 2
I know for certain that the update for my Captivate (nearly identical to the Vibrant) was delayed by AT&T since October because AT&T wanted to remove the tethering and wifi hotspot features. I read about that in a few places.

I don't know if there is a 4G version of the Captivate, but I don't think that's Samsung's motive for delaying the update for my phone. They both carry equal blame on this.




RE: Carriers also to blame
By dagamer34 on 1/14/2011 10:40:39 AM , Rating: 2
4G version of Captivate is basically the Infuse 4G with a comically large 4.5" display and HSPA+.


Oh really?
By GulWestfale on 1/14/2011 10:36:13 AM , Rating: 2
"bold face lie to customers is not what t-mobile is about. "

Surely the joke of the day.




RE: Oh really?
By Broken on 1/14/2011 12:39:48 PM , Rating: 2
Really, here is the crux of the issue. AT one time, not sure if it is still there, the stats on the website said upgradeable to 2.2. You can argue either way whether that means promised. Why post it then? Second, Nexus S has very similar hardware and it shipped with stock 2.3, so all Samsung has to do is add Touchwiz and done, which brings issue three. Galaxy Tab. Pretty much same hardware, shipped with 2.2 and no lag issues compared to Vibrant, and GPS seems fine. Vibrant have a hardware issue maybe? Why the delay for the Vibrant then? Fourth, now there is an updated Samsung on the horizon shipping with 2.2 and again, very similar or same hardware.

Add all this up and you can see where the issue lays.


Oh really?
By Chaser on 1/14/2011 1:07:23 PM , Rating: 2
quote:
Other platforms, including the iPhone, ......all feature a much larger degree of uniformity when it comes to software updates.
Can anyone spell 3, 3G, 3GS, 4? and all the repeated problems the older models have had with the newer IOS updates?

Lets be accurate and credible here please.

How about we look at Android and compare the rate it's hardware capabilities and software updates have improved versus Sheeple?

Really I get so tired of this baseless "fragmentation" over hype. for a community of techie types all of you should be accepting if not thrilled with Android's agressive update's both software and hardware.

But for those of you that are never happy if you dislike "fragmentation" so much there's some great phones hanging on the shelves at Walmart warpped in clear plastic you can buy that you'll NEVER have to worry about fragmentation ever again! I promise!




Non-issue
By bug77 on 1/14/11, Rating: -1
RE: Non-issue
By Pirks on 1/14/11, Rating: -1
RE: Non-issue
By AlphaVirus on 1/14/2011 10:48:46 AM , Rating: 2
The original exception to this rule is Nokia, and Apple since they joined the mobile industry.
Others pushed out the updates only if people cried loud enough or if there was a serious issue that had to be taken care of.


RE: Non-issue
By Aloonatic on 1/14/2011 11:02:10 AM , Rating: 2
I'm not sure what "regular" means in this context, and I've only ever used Nokia or SE (Sony Ericsson) phones for any reasonable period of time. However SE also used to update their firmware from time to time too. Maybe they were responding to people shouting and to fix serious problems, but I never really had any problems and they did release updates quite often. Whether they count as a "regular" updates or not, I'm not sure.


RE: Non-issue
By TheDoc9 on 1/14/2011 10:49:15 AM , Rating: 2
Iphone users should also expect to be charged for their updates at some point.


RE: Non-issue
By AlphaVirus on 1/14/11, Rating: -1
RE: Non-issue
By CZroe on 1/14/2011 10:58:17 AM , Rating: 5
They charged to update the iPod touch with the same software. The hardware is the same.


RE: Non-issue
By AlphaVirus on 1/15/2011 10:19:05 AM , Rating: 2
I stand corrected...


RE: Non-issue
By bug77 on 1/14/2011 11:10:01 AM , Rating: 4
They are already charged. Apple takes a share of the user's subscription, that's what pays for the updates. It's also the reason iPod users must pay for the updates: they don't pay for a plan.


RE: Non-issue
By bug77 on 1/14/2011 11:00:53 AM , Rating: 2
Neah, I doubt you can sue them if they decide to stop updating. If they update, you will get it, but I was saying there's no guarantee.


RE: Non-issue
By dj LiTh on 1/14/2011 11:12:34 AM , Rating: 4
Cool! Let me know when iOS 4.3 comes out so i can put it on my iphone 3g.....


RE: Non-issue
By Pirks on 1/14/11, Rating: -1
RE: Non-issue
By Pirks on 1/14/2011 11:32:29 AM , Rating: 1
good look == good luck


RE: Non-issue
By cmdrdredd on 1/15/2011 11:12:51 AM , Rating: 1
quote:
yeah let me know too when Android OTA update is out officially from a phone carrier for a 2.5 year old Android smartphone and uh good look looking for that! :P :)))


Well, the original Droid was released on November 9, 2009. It is updated to 2.2.1 currently. It's very possible to get 2.3 on it via 3rd party and Motorola from what I understand hasn't ruled out getting an official 2.3 update out there. It's not quite 2.5 years old, but in terms of hardware and features it's a dinosaur. Now how about all those iPhone 3G owners told to go suck eggs by Steve Jobs when the new iOS came out? You can't have it and can't have the new features. So lets see what's better...some corporate jackass telling me I have to buy a new phone to get the new features when jailbreaking will give me those exact features he claims the device cannot handle. Or getting updates regardless of any claimed "you're phone can't do this or that". I'll take the latter. Especially when you Root your Android device and load 3rd party OS to it, you don't get banned from the marketplace or your carrier.


RE: Non-issue
By nafhan on 1/14/2011 11:14:34 AM , Rating: 2
Sometimes Apple delays updates for marketing reasons, and they certainly don't guarantee updates. You can be fairly certain of regular updates to their more popular products, but that's not the same as a promise, and you can be fairly certain even the more popular products get EoL'd after a couple years (i.e. iPhone 3G and iPod Touch 2nd gen).

At this point, all we know is that Sammy has the update and they haven't released it. Delaying it by a couple weeks is a little obnoxious, but not too big of a deal. If they decide to withhold it completely, that would not be cool at all.

One more thing, responding to comments with one liner "Apple's perfect" posts is kind of annoying :)


RE: Non-issue
By Pirks on 1/14/2011 11:38:11 AM , Rating: 1
quote:
You can be fairly certain of regular updates to their more popular products, but that's not the same as a promise
For the Apple customers the Apple's deeds are equal to promise, no need for official words. They don't care if Apple officially promised anything as long as Apple's deeds make such promises redundant.
quote:
responding to comments with one liner "Apple's perfect" posts is kind of annoying
Ya Swash is annoying I know, ya don't say :P


RE: Non-issue
By nafhan on 1/14/2011 1:33:51 PM , Rating: 2
Yeah, Apple's pretty good about updates. Mainly making the point that they're not guaranteed, and more relevant to the discussion at hand: Apple's non-security updates are probably released when it makes strategic sense rather than as soon as they are ready (the same thing Samsung is probably doing right now).


RE: Non-issue
By Iaiken on 1/14/2011 11:17:29 AM , Rating: 2
quote:
With one exception - Apple.


Except if you own an iPhone 3 and want to upgrade it to the current iOs, or if you own a current device and want to upgrade it to the future iOS that will be for the buttonless iDevices. And so on...


RE: Non-issue
By Pirks on 1/14/2011 11:42:56 AM , Rating: 2
quote:
Except if you own a 2.5 old iPhone 3 and want to upgrade it to the current iOs, or if you own a current device and want to upgrade it to the future iOS in 3 years
Horrible!!! Man how do these Apple users survive such a service, stopping Apple smartphone updates after like 3 years is such a horrible thing, especially when everyone else stops support in like 1 year in best case. Jeebus! OMG Da WORST Horrrorrr Evar OMG!!!111!!111


RE: Non-issue
By chrish89 on 1/14/2011 12:19:11 PM , Rating: 2
This is one of the big issues with Androids "Openness", each vendor has it's own hardware configuration and own custom interface. Most users will be locked into OS version shipped on the phone.


RE: Non-issue
By Iaiken on 1/14/2011 12:20:51 PM , Rating: 2
quote:
stopping Apple smartphone updates after like 3 years is such a horrible thing


Nope, you're making up history again.

July 11, 2008 - Apple released the iPhone 3G in 22 countries
June 10, 2010 - Apple releases iOS 4

That is less than 23 months.

iOS 4 practically killed the usability of any 3G that it was installed on. So Apple didn't officially swear off support until June of this year, the devices have been effectively out of support since last summer.

But what would a big fat liar like you know about that...


RE: Non-issue
By Pirks on 1/14/2011 12:52:47 PM , Rating: 2
quote:
That is less than 23 months
hehe, as if it makes Android OTA update support any better for Android handsets, keep dreaming :)))


RE: Non-issue
By Iaiken on 1/14/2011 1:26:19 PM , Rating: 2
quote:
hehe, as if it makes Android OTA update support any better for Android handsets, keep dreaming :)))


Said it before, I'll say it again...

If you're going to spend $500+ on a device and $500 is a lot of money to you, do your homework on the product and the manufacturer.

The problem is that unless you work with numerous devices every day, it's hard to make an informed decision as there are no really good sources of aggregated information on android phones.


RE: Non-issue
By Smilin on 1/14/2011 11:59:10 AM , Rating: 2
...and Microsoft.

WP7 upgrade policy allows the manufacturer to stop ONE upgrade to sort out any device specific issues.

In other words You can hold people back to 7.0 but once 7.2 hits you have to allow at least 7.1

You're also wrong about Apple. The next iOS won't be coming to the 3G.


RE: Non-issue
By Pirks on 1/14/2011 12:56:14 PM , Rating: 2
quote:
and Microsoft
only words for now, not proven by actions yet, unlike Apple


RE: Non-issue
By erple2 on 1/14/2011 5:45:37 PM , Rating: 2
Curiously, I don't doubt Microsoft's claim. I think that they did a good thing by requiring a minimum spec on the hardware side. I'd be willing to bet that will ease these "upgrade" woes that other phone OS manufacturers currently have.


RE: Non-issue
By Alexstarfire on 1/14/2011 6:04:45 PM , Rating: 2
Hard for it not to be seeing as how there are no updates. It will be worth seeing if they still to it though.

If it's not in writing it certainly isn't guaranteed and even if it is in writing it seems to still not be a guarantee since companies can basically change policies and such willy nilly.


RE: Non-issue
By dagamer34 on 1/14/2011 10:41:53 AM , Rating: 2
Really? No expectation to get updates on your smartphone? Dude, this isn't 2004 where the only way you get new features is to buy a new phone. Every OTHER smartphone OS gives you updates, it would be dumb if people didn't expect Android to do so either.


RE: Non-issue
By bug77 on 1/14/2011 11:07:48 AM , Rating: 2
What "every other smartphone os"? Apple gives you updates, part of the reason it charges an arm and a leg. Windows? From 6.0 to 6.5? From 6.5 to 7? And Symbian is so widespread I really doubt every manufacturer updates every eligible model.

Make no mistake, as long as not updating means you'll just have to buy another phone (and maybe sign another contract) neither manufacturers nor the carriers will go to great (if any)lengths to get you an update.


RE: Non-issue
By AlphaVirus on 1/14/2011 10:51:08 AM , Rating: 2
My problem with this report is that if both phones are identical, why couldn't they push the update out to give current customers more features.

I can tell you that while almost no average person knows what the updates do, they like knowing that their phone is getting an update. When it comes to Andriod you know that each update is a good update with either performance increases or great new features.

I really hope this report isn't true, there will be a lot of upset people once this hits the mass media.


RE: Non-issue
By omnicronx on 1/14/2011 10:56:33 AM , Rating: 4
My problem with the report is that existing users have nothing to do with it, its only new customers they are worrying about.

Existing Vibrant customers are not going to be upgrading their phone to the 4G, so I really don't understand where Samsung is going with this..

Asking T-mobile to stop selling the current version makes far more sense.


RE: Non-issue
By Aloonatic on 1/14/2011 11:11:36 AM , Rating: 2
I guess they are concerned about people holding on to a phone long after the contract has expired, hoping to get a better deal afterwards on their tariff, rather than buying/upgrading to a new phone with a new contract. However, seeing as competitive 12 month contracts are a distant memory, so people typically have 18 or 24 month contracts, then by the time they run out, the new phones will have improved considerably in that time, encouraging people to get the latest and greatest.

Therefore, it seems that the message from the manufacturer in this case is that all we can expect in terms of progress from their smart-phone department are very modest hardware updates for a while, as they need the additional OS updates to make a compelling reason for people to buy their next batch of products.


RE: Non-issue
By omnicronx on 1/14/2011 10:54:43 AM , Rating: 2
People assume because that is where every other platform is heading.

As a Galaxy S user, if this happened on my carrier I would never buy a Samsung phone again. I expect at LEAST one upgrade, especially when every single other Galaxy S device is going to get one..

If users willing to ditch a manufacturer is not an issue, I don't know what is.. They won't need to worry about the sales of their next device, as many users won't be buying them!


RE: Non-issue
By mcnabney on 1/14/2011 11:37:06 AM , Rating: 2
I know that the Fascinate (Galaxy S) for Verizon has NOT gotten the 2.2 upgrade that was PROMISED FOR 4Q2010 when I bought it in September.


RE: Non-issue
By room200 on 1/14/2011 12:41:39 PM , Rating: 2
I bought the Fascinate assuming it already had Froyo. That's what I get for not doing research. BTW, they just released a "maintenance update" in the past couple of days. I have not been able to get bluetooth to work correctly since I got the phone last month. With this update, bluetooth now works for everything except streaming audio. 2.2 (Froyo) and Gingerbread, I think, are supposed to iron out the other issues. Luckily, I'm still within my 30 day return period. i think I'll just return it and wait for the Droid Bionic. Screw Samsung.


RE: Non-issue
By phatboye on 1/14/2011 11:30:05 AM , Rating: 2
quote:
When you buy a phone, there's no promise from the manufacturer you will get any upgrades. I never understood why, just because Google releases new Android versions which can run on existing handsets, people assume they're somehow entitled to get them. Or that the manufacturer must deliver.


While I do agree with you on that point, I must also point out that if they decide to do that then these manufacturers should stop locking the end users from rooting these phones and give end users the option of running vanilla Android on their devices as to keep up with the latest android updates.


RE: Non-issue
By pugster on 1/14/2011 11:45:47 AM , Rating: 2
Personally, I am disappointed in android. Development is android is too fragmented. You are lucky if the phone manufacturer is going to give you OS updates one year after the phone is released. Samsung never have properly fixed the gps issues in my vibrant and it is stuck at 2.1. Forget my motorola cliq xt it is still stuck on 1.5 (yes 1.5) and is sitting in my draw collecting dust.

I hope microsoft can release windows 8 arm and an os where you can install the OS on your phone like the PC and put android out to pasture.


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