Print 21 comment(s) - last by kmmatney.. on Jun 8 at 10:01 PM

Sprint sold out of Pre's in some areas

Back in January the Palm Pre was first shown at CES 2009. Since it first debuted at the show, it has been among the most highly anticipated smartphones of the year. Over the weekend, the Palm Pre launched and both Sprint and Palm are hoping the device can save the ailing companies.

Reuters reports that the launch of the Pre saw some lines form at stores in larger cities as shoppers looked to get their hands on the new smartphone. As expected, the Pre launch was a drop in the bucket compared to the epic launch of the iPhone several years ago.

Reuters reports that while the lines of fans waiting to buy the Pre were shorter than seen for the iPhone, the customers will still anxious to get their hands on the new device.

Peter Lewis, a shopper in line for a Pre, told Reuters, "I wanted their iPhone killer. I've been anticipating this for a while."

Sprint is hoping that the Pre will prove popular enough that it will help stop the subscriber defections plaguing the company and help it win customers back form Verizon and AT&T. A Sprint spokesperson said that as of late Saturday Sprint had sold out of Pre's at a number of locations around the country and Sprint was working to try to restock the stores.

Palm's Executive Chairman Jon Rubinstein said, "It's always nice to see a bunch of people waiting for a product you worked on." He continued saying, "For us, the opportunity is not to take customers away from RIM or Apple." The opportunity here according to Rubinstein is to get Sprint customers to upgrade from basic handsets to the new Pre. An increasing percentage of most cellular providers revenue is coming from data plans, which smartphones are optimized for.

The limelight will shine on Palm for a scant few more hours before Apple's WWDC kicks off in California. Apple is widely expected to launch a new iPhone at the conference in the keynote set to kick off shortly. The first official Pre reviews for the Pre were favorable.

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By chmilz on 6/8/2009 11:14:51 AM , Rating: 1
The limelight will shine on Palm for a scant few more hours before Apple's WWDC kicks off in California. Apple is widely expected to launch a new iPhone at the conference in the keynote set to kick off shortly.

Pre-pare to get trounced by the mighty force that is the herd of Apple sheeple. WWDC is like a shiny beacon of enlightenment for the dim crowd of Apple fans.

RE: Apple-sheeple-pre-ple-eaters
By finbarqs on 6/8/2009 12:04:01 PM , Rating: 5
I went to the Sprint Store in my area, and best buy. I showed up to best buy @ 9:30 (30 minutes before they opened) and nobody was there. After waiting for 20 minutes (9:50am) the best buy rep says that brand new, the phone costs 849.99. I left, since I was thinking about purchasing the phone without any rebates (I still have a year left). I went to the sprint store. They wanted 549.99. MUCH more reasonable, but not enough to sway me. I'm not allowed to receive the $100 mail in rebate, and of course, I'm not allowed to have the other contract rebate (I currently own the touch diamond, which i despise for it's unresponsiveness, sluggishness, and difficult to use as a touch screen phone).

Of course, Sprint had PLENTY in stock. got there, and though the store was busy, it didn't have the "insanity" of the iphone launch, nor any of the PS3's, Xbox 360's, Nintendo Wii's. At first, I was happy, because this guaranteed me a spot for the phone.

Then I realized why it wasn't such a huge hit:

Pricing and some of the short comings. To pay $550, I wouldn't mind so much as I can probably sell my Touch Diamond Phone (in amazing condition) for approximately 200, which gives me $350 to spend on that phone. Having that $100 mail in rebate will sure help as I'll then spend only $250. But since I'm "not qualified" for either rebates, I have to purchase the phone outright for $550.

And having the phone for $350 ($550-$200) almost did it for me... (Yes, I hate the touch diamond THAT much...). Then I heard the awful news: I cannot transfer my SERO plan for use with the Palm Pre. I have to DOUBLE my monthly payment. Yes, I am signed up for the $49/mo SERO plan, which entitles me to 1250 minutes, Unlimited Texting, Data (Internet), Nights Starts @ 7pm, free weekends, mobile-2-mobile, etc., except NO navigation (Which I have my Garmin Device for). 1250 was barely enough minutes for me. I saw the new plans that I had to sign up for, and I laughed. 69.99 for 450 minutes, and everything I already have. What a joke. That's when I gave up my spot for the SECOND time, and left. Good thing I didn't waste any "camping" on this phone. Though I did play around with the phone for a little bit, i did notice a FEW things:

Build quality (though very plastic) wasn't as bad as I thought. The sliding mechanism was good too. It felt solid. The touch screen feels good and responsive, but it seemed difficult at times to throw the "cards" away (as the video points out). Bringing the bottom menu up seems to be VERY sluggish too. Multiple times, I drag the bottom up, and gave up, because I didn't see anything following my finger. As soon as I gave up, the bar came up and disappeared, as if I had to hold it longer. People were right. This phone is pretty sluggish, but NOT as sluggish as my touch diamond. Where the iPhone is 10/10 in terms of responsiveness and fluidity, this phone is about a 6/10 and the touch diamond... well is about a 2/10 AT BEST.

Then, another issue arisen: You cannot sync your palm pre with your exchange server, if it does not have a SSL signature. EVEN THE iPHONE and ALL MY PALM PHONES previously gave me the option to use SSL or not. WTF. Now I cannot sync with my business exchange server unless my server is signed.

Sorry Palm, but too many deal breakers. I'll have to see what iPhone rolls out on the 8th so I can jump ship. You almost had me at hello.

RE: Apple-sheeple-pre-ple-eaters
By The0ne on 6/8/2009 1:05:03 PM , Rating: 2
I called Radio Shack and they are selling the Pre for $299 plus $100 rebate. Everything plan of course. no Pre's that I could verify in stock in the city of San Diego area.

RE: Apple-sheeple-pre-ple-eaters
By kmmatney on 6/8/2009 10:01:36 PM , Rating: 2
You can get an iTouch for $217 at BestBuy (8 GB model). Is it that much more expensive to put a phone in it? Why would this thing cost $549 - $849 without a contract?

RE: Apple-sheeple-pre-ple-eaters
By Pirks on 6/8/09, Rating: -1
RE: Apple-sheeple-pre-ple-eaters
By chmilz on 6/8/2009 12:25:53 PM , Rating: 2
Nope. Canadian. Like an American, but better.

RE: Apple-sheeple-pre-ple-eaters
By icanhascpu on 6/8/2009 12:55:21 PM , Rating: 4
By better do you mean more high and drunk?

RE: Apple-sheeple-pre-ple-eaters
By Pirks on 6/8/09, Rating: -1
RE: Apple-sheeple-pre-ple-eaters
By invidious on 6/8/2009 12:30:50 PM , Rating: 2
just shut up

RE: Apple-sheeple-pre-ple-eaters
By Pirks on 6/8/09, Rating: 0
RE: Apple-sheeple-pre-ple-eaters
By vapore0n on 6/8/2009 1:11:15 PM , Rating: 3
"They took dur jerbs!" ??

RE: Apple-sheeple-pre-ple-eaters
By Pirks on 6/8/09, Rating: 0
Sold out
By Natfly on 6/8/2009 11:39:34 AM , Rating: 2
It sold out pretty quickly in my area. The local Best Buy was sold out within 5 minutes of the store opening, but they only had a handful to begin with. The Best Buy mobile store in the mall sold out as well, but they also only had seven or so total.

RE: Sold out
By nafhan on 6/8/2009 11:49:14 AM , Rating: 2
I've heard that Best Buy has been sold out of Pre's in many locations, and Sprint stores have not.
This is probably because Best Buy is offering them for $199 at the register, but the Sprint stores are offering them for $299 with a $100 rebate.

RE: Sold out
By Natfly on 6/8/2009 12:03:53 PM , Rating: 2
This is probably because Best Buy is offering them for $199 at the register, but the Sprint stores are offering them for $299 with a $100 rebate.

That's likely the cause if Sprint stores didn't sell out. It's definitely the reason I didn't go to a Sprint store, I hate dealing with rebates.

RE: Sold out
By taber on 6/8/2009 7:06:28 PM , Rating: 2
I didn't get to the store here until 1pm, but they were sold out as was Best Buy. They told me the local company owned Sprint store received 30 units and they only received 8. They offered to put me on a waiting list and I think I was just #5 on it, I chose that rather than driving/calling around anymore. Their guess is I'll get it sometime this week. Of course I live in a region of only about 400k people.

I did get to play on one and it was a nice smooth experience. The browser was really nice, which is my biggest interest. My only gripe really is the 8 GB storage, but that's not a deal breaker, just something I'd rather not have to keep an eye on like I will now. The new iPhone didn't add anything I wanted that the Pre didn't have and is still missing the biggest selling point on the Pre, multi-tasking.

timid but intrigued
By invidious on 6/8/2009 11:15:46 AM , Rating: 3
After everyone calling the new blackberry an iPhone killer and seeing it fall in comparison I am hesitant to believe the hype of the Pre. Ultimately content is what drives smartphone sucess and they have some ground to catch on the already stocked library of iPhone apps.

Still I am interested to see what the Pre can do, especially with its "open source" stance on apps (we will see how well that holds up).

RE: timid but intrigued
By djc208 on 6/8/2009 11:58:08 AM , Rating: 2
At this point the two big advantages of the Pre are:

- It's not on AT&T. People may not like Sprint any better, but for existing Sprint customers it will help them to stay. The data plans on Sprint are cheaper, and for those fed up with AT&T it may be enough to get some people to leave.

- The OS does have some nice features not found on the iPhone, and I'm not sure you'll see them in the new one coming out either. I'm sure Apple will eventually itegrate similar ideas, but for now Palm managed to hit on a few UI features Apple didn't (including cut and paste).

But the Pre still has some growing up to do and being two generations behind means it will have to do it quickly. The OS should have at least one or two updates before the end of the year to fix various bugs/features, and they need to push their App store really hard to developers.

In fact if I were Sprint I'd pay a bunch of the popular iPhone app developers to port them to the Pre. Once the Pre goes to other providers you can offer discounts or free downloads on these apps to Sprint customers as an incentive to sign-up/stay.

If Apple does shut down the Pre compatability with iTunes I'd love to see them take it to court, it probably won't happen and I'm not sure it would be the financially smart move but I think it's time Apple felt the sting of being branded a manopoly for once.

RE: timid but intrigued
By omnicronx on 6/8/2009 12:15:17 PM , Rating: 2
Ultimately content is what drives smartphone sucess and they have some ground to catch on the already stocked library of iPhone apps.
While this has definitely been true to this point, I am not too sure if this will be the case going forward. Eventually a large portion of the market that is currently content with a phone that can make phone calls and text message (and perhaps go on facebook) will make the move to smartphones. At this time do you really think that content will be the deal breaker? I really have my doubts, as BB has shown, downloadable applications are not a requirement for success.

Make a phone that is easy to use, has day to day apps included and can search the internet and I am happy. I've never paid for a ringtone, game or application, and I am not going to start now, my phone bill/CC bill is already high enough.

Killer App
By MrX8503 on 6/8/2009 12:03:55 PM , Rating: 2
Since the beginning of the personal computer, what made it become widely adopted, was that killer app.

I feel like this is happening again with smart phones, the Pre or any other smart phone may match the iphone in hardware, but no other device can contend with the iphone on the app front.

I own a touch diamond and although a nice phone, it has very few apps and most of them are crap. If Palm wants the Pre to be successful, they need thousands of apps. The same can also be said for the upcoming Zune HD.

Palm went the right direction by developing their Web OS, but they need the support of dev companies to launch an App store.

By CryptoQuick on 6/8/2009 8:31:57 PM , Rating: 2
the customers will still anxious to get their hands on the new device.

I suppose that's called Pre-Come?

"Well, we didn't have anyone in line that got shot waiting for our system." -- Nintendo of America Vice President Perrin Kaplan
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