Samsung Reports that a Small Number of Galaxy S5 Smartphones Shipped with Broken Cameras
April 28, 2014 10:00 AM
Samsung says the camera issue is very limited
Samsung has another hit on its hands with the Galaxy S5. Reviews for Samsung’s flagship smartphone
have been rather kind
, and sales so far has
have been quite impressive
. However, despite the good press and laudable sales performance, some issues have been reported with the Galaxy S5’s rear camera.
Samsung has stepped up and admitted that a “very limited” number of S5 smartphones shipped non-functional cameras and that it is taking steps to ensure that something like this doesn’t occur in the future.
"We have discovered that the issue has been seen in a very limited portion of early production Galaxy S5 units, and was caused by complications in the ROM (Read Only Memory) component which stores the information necessary to operate the camera," Samsung said in an e-mailed statement to
Samsung won't say how many Galaxy S5 smartphones have defective cameras, but it acknowledged that the flaw has affected U.S. customers.
Samsung says that owners of affected devices should contact their wireless service provider or Samsung customer service for repair/replacement.
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