backtop


Print E-mail del.icio.us 12 comment(s) - last by SilthDraeth.. on Nov 10 at 12:18 PM

Woman demands $5 million or will tell press about Asus using engineering sample CPU to fix her notebook

Stupid is as stupid does frequently in the computer business. We have all had an experience with an idiot tech support person who couldn’t fix anything. I know I have had to threaten tech support in the past to get repairs made, many of us probably have.

A woman in China named Huang Jin was tossed in the pokey for a full ten months at the request of computer giant ASUS after ASUS alleged that the woman was trying to extort it. The alleged extortion attempt was made after it was unable to repair her computer.

According to reports, the woman purchased and ASUS V6800V model in Beijing. The woman claims the computer had numerous issues including blue screen lock-ups and overheating CPU. The woman says the machine was returned to ASUS several times for work and the problems persisted.

The final time the machine came back with an Intel CPU that replaced the original marked with Engineering Sample. The woman and her attorney then filed suit against ASUS demanding $5 million under the threat of telling press that a CPU was used in the machine not meant to be sold in the country.

ASUS then contacted police and had the woman jailed for extortion. The moral of the story is if you threaten to tell the press about ASUS, be sure you don’t demand $5 million first.



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

illegal processors...
By HostileEffect on 11/3/2008 9:03:53 PM , Rating: 2
Feel free to rate this comment down if its incorrect. I think its illegal to sell relatively fast processors to certain countries, though I might be wrong. If it is indeed a sample chip, it might not have been legal to sell, depending on the country.




RE: illegal processors...
By amanojaku on 11/3/2008 10:19:03 PM , Rating: 5
It doesn't matter if the CPU was meant to be sold in China. The fact is the woman tried to get money out of Asus by buying her silence. It's not like Asus SOLD her the CPU; it was most likely forgotten after testing her hardware. What's interesting is that:

1) Asus actually TRIED to help her
2) Asus got THREATENED as thanks for its efforts

I think the lawyer should be spending 10 months in jail with the lady, and his license revoked for being a dumb@$$ and representing a jack@$$. She should have reported Asus to the Chinese equivalent of the BBB, if one exists. Or she should have just gotten her money back.


RE: illegal processors...
By tmouse on 11/4/2008 12:00:07 PM , Rating: 2
While I do not condone the blackmail, she should have contacted Intel; ASUS should NEVER be using those samples for repairs and I do not think Intel would be happy with that.


RE: illegal processors...
By Shining Arcanine on 11/5/2008 6:15:36 AM , Rating: 2
What about the US government? There are export laws regarding how powerful processors sold in certain countries (including China if I recall) can be and an engineering sample being unlocked could exceed that.


RE: illegal processors...
By Vinnybcfc on 11/7/2008 9:50:52 AM , Rating: 2
Considering you can overclock non-engineering samples to similar levels as engineering samples then I think this is nothing to do with speed.

I think the comment about not being allowed to be sold in the country is more related to Asus sending out engineering samples when they should kept internal, but that is a issue for Intel to deal with.


RE: illegal processors...
By clovell on 11/6/2008 10:53:22 AM , Rating: 2
> 1) Asus actually TRIED to help her

She should count herself lucky; few people ever live long enough to see such a miracle.


RE: illegal processors...
By SilthDraeth on 11/10/2008 12:18:53 PM , Rating: 2
I own an Asus laptop, and used their service on two different occasions.

1. Processor/Vid card fan was making a rattling noise, they sent me a fed ex account number, and I mailed it off, got it back in 2 days fixed.
2. I installed server 08 on the laptop and it started crashing after being on for a few hours. It was most likely my fault, but I called it in, and they found the vid card, and cd-rom where not behaving the best (I had not noticed any issues with the cd-rom drive) and replaced them both. Again I got the laptop back within 2 days of mailing it out.

So I would say ASUS has pretty good tech support. Free shipping to them, and they provide a quick turn around. And this is with the standard warranty.


Lawyers
By ted61 on 11/3/2008 3:22:14 PM , Rating: 2
That stupid lawyer should get 10 years in jail for submitting the lawsuit.




RE: Lawyers
By Regs on 11/3/2008 3:53:33 PM , Rating: 2
I'm glad USA is not the only ones with an over burden juridical system. 5 million for that?


RE: Lawyers
By chronodekar on 11/4/2008 12:52:58 AM , Rating: 2
Considering that a lawyer primary thinks money over anything else, what are the chances she paid him something first?

I mean, I've NEVER heard of someone employing a lawyer to do your blackmailing !!!

Wait, does that meant lawyers learn blackmailing as part of law-school in China ?


Which is it: a lawsuit or a demand for money?
By DOSGuy on 11/4/2008 3:20:18 PM , Rating: 4
quote:
The woman and her attorney then filed suit against ASUS demanding $5 million under the threat of telling press that a CPU was used in the machine not meant to be sold in the country.


There's something wrong with that sentence. If the lawyer filed suit, then it's a lawsuit -- which is legal -- and it's up to the courts to decide if she gets the $5 million or not. If it was extortion, then the lawyer did NOT file suit against ASUS.

An interesting comparison did come to mind while reading this. Assuming that he didn't file suit, he sent ASUS a letter demanding compensation and stipulating that the cost of not settling was that they would tell the press. That sounds a lot like the RIAA/MPAA sending threatening letters to people and demanding that they pay thousands of dollars, or face much larger penalties if they refuse to settle. The difference, of course, is that the lawyer was threatening to tell the press instead of taking them to court if they didn't settle. By using the courts as the consequence of noncompliance, the RIAA/MPAA legally commit extortion every day. While it appears that this woman and her lawyer did commit a crime and deserve to be punished, we're helpless to protect our citizens from the bullying and extortion committed by powerful industry groups. If this woman's story outrages you, send a letter to your Congressman or MP about the RIAA/MPAA's equally outrageous behaviour.




By amanojaku on 11/4/2008 5:12:24 PM , Rating: 2
You know, there IS a link in this article. She had a problem with her computer, Asus tried to fix it, she somehow discovered a part that shouldn't be there, used her lawyer to threaten Asus, got thrown in jail for extortion, was released due to insufficient evidence, and counter-sued.
http://gadgets.boingboing.net/2008/10/31/asus-gets...

quote:
Huang Jin, accused by Asus of extortion but released due to insufficient evidence, is now launching a legal counter-attack, suing it for defamation, giving false reports to police, and for selling defective gear in the first place. She's also after the state for compensation for jailing her at the computer company's request.


quote:
Huang and her lawyer, Zhou Chengyu, demanded that ASUS to pay a compensation of five million US dollars, threatening to break the news to the media and take ASUS to court.


"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer

DailyTech Poll
Do you use copy/paste on your smartphone? 




17 Comments












botimage
Copyright 2010 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki