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Print E-mail del.icio.us 31 comment(s) - last by Grampa No Op.. on Jul 10 at 11:26 PM

Over 60% of notebooks lost in airports are never claimed by owner

Anyone who has travelled by air with their laptop knows what a hassle it can be. If you forget to remove your laptop from your bag security officials will end up checking it for explosives before you can go on your way.

According to a recent study commissioned by Dell from the Ponemon Institute, some of the nation’s large and medium-size airports report that around 637,000 laptops are reported lost each year. The place a laptop is most likely to be lost is at a security checkpoint.

The study says that about 10,278 laptops are reported as lost each week at 36 of the nation’s largest airports and that out of that number of lost laptops 65% of them are not reclaimed. At medium-sized airports across the country, approximately 2,000 notebooks are lost each week and 69% of the lost computers at the medium airports are not reclaimed.

The study also polled travelers and found that 77% of those it surveyed report that they have no hope of recovering a lost laptop at the airport. More surprising is that the study found that 16% of travelers who lost a laptop while traveling on business would do nothing to get it back.

Of those surveyed, 53% say that they have confidential business information on their laptops and 65% of those people say that they take no steps to protect that confidential data. The Ponemon Institute says that in a survey of companies 76% report the loss of at least one laptop per year with 22% of that number resulting from theft or criminal mischief.

Dell is currently the second largest shipper of PCs in the world and used the study as a tool to promote its new laptop data security and recovery services.



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The Million Dollar Question is...
By aegisofrime on 7/7/2008 11:31:37 AM , Rating: 2
What happens to the unclaimed laptops?




RE: The Million Dollar Question is...
By masher2 (blog) on 7/7/2008 11:37:23 AM , Rating: 2
Most are sold in bulk by the airport, to companies which then turn around and Ebay them.


RE: The Million Dollar Question is...
By MrBlastman on 7/7/2008 11:43:07 AM , Rating: 5
I guess our economy isn't so bad if people have _that_ much money to burn. Oh big deal, lost laptop. Who cares. /sarcasm

I bet a large percentage of them are corporate laptops - but - the larger problem isn't the cost to replace the laptop.

It is the DATA. I've been a victim of one of these "lost" laptops. It isn't fun having your identity compromised by some jack hole who decided it was their business storing confidential data of thousands of employees on "their" laptop.

THIS is the stuff that the news typically fails to report on the urgency of (except DT). I could care less about the cost of the hardware replacement. You must consider the cost involved to the victims such as you, or I (don't laugh, if you work for a large corporation it is only a matter of time before you are a victim of identity theft) to protect our lives once some punk compromises your whole life because of their laptop.


RE: The Million Dollar Question is...
By Inkjammer on 7/7/08, Rating: 0
By Znamya3 on 7/7/2008 1:11:50 PM , Rating: 2
While I am not condoning the loss of a corporate laptop with personal information on it, any corporation, worth its salt, is going to have hardware and/or software protection/encryption that will render the data useless. I work in the IT department for a large Midwest bank and you may as well steal a brick as steal one of our laptops.

Also, one laptop is not equal to another... If I lost my, personal, 6 year old laptop, and I knew there was nothing valuable on it (it is really only used to watch movies on, any more), I would just write it off. I can’t say that I have ever come close to losing it in the 10+ flights that I have brought it along, but it does not hold the same value, to me, as even the DVD’s that I bring along to watch.


By Nik00117 on 7/7/2008 1:59:26 PM , Rating: 2
I don't think you quite understand that many poeple are too busy to not bring their laptops with them. Example i'm a car sales man and we go to all kinds of showings for new cars, and we often are sent to factories to do deals and so forth. If we don't bring our laptops with our information and software and tools on it we'd be fucked. Now as a techy you might say "bring it on a flash stick" but thats still the lost data.

And if I lost a business laptop I can't say i'd be overly concerned either, I wouldn't be happy but you wouldn't see me walking around crying like a baby and if I had a flight to catch I'd much rather take the flight then find the missing laptop.

I'm sure quite a bit of the lost laptops are accidental. I even accidently stole another mans laptop, I guess our laptops looked similar on the top side. I grabbed it thinking it was mine, luckily I booted it up and I saw vista loading and I know I had XP so I went to security to find out what happened, just so happened the other guy noticed this wasn't his laptop (he had opened it noticed the label that was supposed ot be there wasn't)

Now also a lot of the stolen laptops the data isn't stolen, I'm sure most thieves would just reformat the drive and sell it as "new"


By othercents on 7/7/2008 2:22:01 PM , Rating: 2
quote:
I recently had my credit card info stolen (when the original card was still in my wallet).

Yep, there was a ring of card swipers that would swipe your credit card into a memory storage device when you ate at restaurants. Then resell all the card information. Most of the time they were business men/women and wouldn't know for months that there was an issue.

Data isn't safe no mater where you store it. You just have to protect yourself as best as you can and be prepared to take care of anything that might arise.

Other


By spluurfg on 7/7/2008 6:11:26 PM , Rating: 2
quote:
I have a seething distaste for the worker bee types who are "too busy" to get their job done at work and are forced to take their laptops home with them to work on it there. When their stuff goes missing due to their carelessness or their job's failure to adequetly pay/staff the site, it's everybody ELSE who has to suffer.


You have a seething distaste for people who have a lot of work to do? What about people who bring their laptops with them because they, say, go traveling on a business trip?

quote:

I recently had my credit card info stolen (when the original card was still in my wallet).

The sheer number of the lost laptops boggles the mind.


I don't think I follow how your three statements arrive at a point...


By AlvinCool on 7/7/2008 11:41:33 AM , Rating: 2
Dunno about security checkpoints but for the clowns at USAir they go to a warehouse in Charlette. Then if you leave a VOICE message they might link it up with the 25000 laptops they have and call you. More like it will sit there and they can say it's unclaimed and sell it on ebay. My guess is the guys that work there have the best electronics other peoples money can buy.

I know, I was on a 3 hour delayed flight and got in at 1am. There went my PDA as I leaped up and forgot it, and if you call baggage they just don't return your call. In 14 days it goes to a warehouse or someones that works there's house. Thats why nobody tries to get them back, it's impossible.


By tmouse on 7/7/2008 11:57:06 AM , Rating: 5
There is the answer to the one child one laptop dilemma. Even less than $100. ;)


By JustTom on 7/7/2008 1:09:19 PM , Rating: 3
It depends on where and how it is lost
and whether it is actually recovered.

Stolen laptops are gone, sold or held however the theif wishes.

Laptops left at security checks points are collected by the TSA.

Laptops recovered in planes are held by the airline in question.

And finally laptops recovered in the airport proper are held by the airport.

Usually with lost unclaimed property there is a period of time, specified by law or policy, that the property must be held.

Just as a side note, typically agents of the entity holding the property are not allowed to bid on it in any auction. Although obviously there are ways around that.


By eye smite on 7/7/2008 5:12:03 PM , Rating: 2
I think it's something about the airports, and all I can say is thank God I don't go to airports. Can't afford to lose my laptop. :-)


Sorry but
By FITCamaro on 7/7/2008 12:11:55 PM , Rating: 5
How dumb do you have to be to forget your laptop in an airport? I've forgotten a book. But a laptop is something kind of at the top of my mind of "Do I have it?" when I'm about to get on a flight, off a flight, or walking around the airport.




RE: Sorry but
By DeepBlue1975 on 7/7/2008 1:02:47 PM , Rating: 3
Sadly, those too dumb to loose a laptop are too many.
Maybe presenting it as a set theory problem, they are almost the same group that forget their cell phones at night clubs, bars, cabs, and so on.

I've read about too many people that lost expensive cell phones because of plain silliness, mostly women. Some of them forget to pick it up from the table, some others strangely leave the thing on a bathroom spot. My wife has already returned 2 cell phones which were lost in bathroom.

As for me, a cell phone or a laptop are things I care almost as much as I do about any of my body parts, regardless of what their cost was and how much or little that quantity of money meant to me.

The only way I could "loose" something like a laptop is if someone points a gun to my head and asks me to choose between loosing the thing or my own life :D


RE: Sorry but
By EntreHoras on 7/7/2008 2:10:21 PM , Rating: 3
I was about to rate up your post, but I realize how important has become the cellphone and the laptop in our lives and that is not healthy.

We are sooo plugged into the Matrix this days...


RE: Sorry but
By PWNettle on 7/7/2008 2:24:19 PM , Rating: 5
"Think of how stupid the average person is, and realize half of them are stupider than that"

- George Carlin

This has become my favorite quote lately, as it's all too true.


RE: Sorry but
By bupkus on 7/7/2008 3:08:55 PM , Rating: 2
Your George Carlin quote was so good I just inserted it into my sig.

Thanks


RE: Sorry but
By Polynikes on 7/7/2008 2:39:08 PM , Rating: 2
All I can say is I'm so glad the Marine Corps drilled it into my head never to leave my rifle out of arm's reach. I always do a pat down when I'm going somewhere, and haven't lost anything valuable since.


RE: Sorry but
By kmmatney on 7/7/2008 10:34:43 PM , Rating: 2
I agree - and I also don't believe the numbers in the article. I've been traveling with a laptop for 14 years (starting with a crappy Toshiba 386 and crappy single layer TFT) and I've never lost a laptop, or have come across any co-workers who have lost a laptop. Ever.


RE: Sorry but
By JustTom on 7/9/2008 2:50:39 AM , Rating: 2