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  (Source: Gigjets)
Users report issues across a wide range of vehicles

Windows Phone 8, Microsoft Corp.'s (MSFT) latest and greates mobile operating system launched last month.  In the last couple weeks as the first devices have become available there have been growing reports of serious bugs.

The latest issues reported have been problems with the phone's Bluetooth connectivity.  According to seven pages of user complaints on Microsoft Answers, the new phones are failing to connect across a wide range of makes and models from various automakers.  Calls over Bluetooth have also been getting dropped or put on hold.

Some users report having successfully used Windows Phone 7.5 devices with their vehicles for months, only to lose support when they upgraded.

So far there's been no word from Microsoft on when a fix may arrive.

In our last piece on Windows Phone 8 bugs, some commenters took issue with our reporting on the problems, arguing they weren't widespread.  DamianRobertJones comments:

I call 'rubbish' on this article.

There are issues, sure, but as far as I can see/am aware it's not serious... yet

And Varun responds:

I agree 100% and this thread seems to point to some very happy people:http://forums.wpcentral.com/nokia-lumia-920/202431...

Let us know what you think -- should we not cover these issues?  Do you consider them a serious problem?  Would it be unfair to cover the iPhone 5's broken mapsbattery life/wallet-draining data bug, and photograph discoloration, but not report on Windows Phone 8 bugs?  Or does Microsoft deserve some slack since it's still trying to emerge as a serious competitor?  

Have you been affected? Let us know your thoughts, we're listening.

Source: Microsoft Answers



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Hmm, I wonder...
By Florinator on 11/19/2012 2:41:06 PM , Rating: 3
I paired my new Nokia Lumia 920 with my 2010 Mazda 3 a couple of hours after I got it. Smooth and flawless. The only hiccup was that I had to search in the Mazda manual for the button combination to bring up the pairing menu, that's all. I have a bout 16 GB of music on my 920 which I play in the car all the time.

The voice controlled texting feature also works beautifully.

Happy customer here...




RE: Hmm, I wonder...
By ChronoReverse on 11/19/2012 3:02:37 PM , Rating: 2
Wonder if it's with Ford's systems again. For a while, Cyanogenmod builds could sync with everything but Ford's stuff. Eventually someone hacked something in to fix it but I'm thinking Ford is doing something either non-standard or too cutting edge.


RE: Hmm, I wonder...
By JasonMick (blog) on 11/19/2012 3:06:34 PM , Rating: 3
quote:
Wonder if it's with Ford's systems again. For a while, Cyanogenmod builds could sync with everything but Ford's stuff. Eventually someone hacked something in to fix it but I'm thinking Ford is doing something either non-standard or too cutting edge.
Follow the source link ... the issue is affecting Audis, BMWs, Chevys, etc. (And yes, Fords)

As I said in the piece it appears to be spread across a number of models, based on the comments.

I would say that clearly not everyone is affected, or the thread would be bigger. That said, some commenters did report their devices were initially syncing properly then had issues as they continued to be used.

Just trying to work with the best info I have! Let me know if you have any concerns or extra info.


RE: Hmm, I wonder...
By Lifted on 11/19/2012 4:28:17 PM , Rating: 5
How about the wi-fi bug in the iPhone 5 that is being completely ignored by the media, yet has a 2,300 post (w/ 300,000 views) thread on the Apple forums. Even Anand brushed it off in a podcast as speculation or user issue since he didn't experience problems during his review. I have 50 iPhone 5's here all with the same reproducible problems, and Apple is simply ignoring the fact that their wi-fi chipset does not work with certain other chipsets, including Netgear WAP's and certain Thinkpad's.


RE: Hmm, I wonder...
By JasonMick (blog) on 11/19/2012 4:45:01 PM , Rating: 3
Interesting, link?


RE: Hmm, I wonder...
By Lifted on 11/19/2012 5:04:01 PM , Rating: 4
RE: Hmm, I wonder...
By Mitch101 on 11/19/2012 5:04:57 PM , Rating: 5
RE: Hmm, I wonder...
By djcameron on 11/21/2012 10:51:11 AM , Rating: 2
My 8x paired nicely with my '08 328i. Happy customer!


RE: Hmm, I wonder...
By Smilin on 11/19/2012 4:10:02 PM , Rating: 2
Have a Lumia 920 and a 2010 Ford Sync. No issues.


RE: Hmm, I wonder...
By kleinma on 11/19/2012 4:14:48 PM , Rating: 2
I would hope if Microsoft tested it with any car bluetooth system, it would be the ford system, considering Microsoft had a hand in designing it.


RE: Hmm, I wonder...
By Smilin on 11/19/2012 4:22:25 PM , Rating: 2
Probably more of an OEM thing than Microsoft but I would hope most of the top selling vehicle models would get testing, not just Syncs.

Also - not saying that Sync systems don't have problems just that I have seen it working flawlessly on a 2010 model.


RE: Hmm, I wonder...
By Mitch101 on 11/19/2012 5:17:43 PM , Rating: 2
Sure this isnt an Android 4.2 Article Mislabled?
http://www.androidpolice.com/2012/11/19/android-4-...

Auto-Brightness Bugs
Bluetooth Is Basically Broken
Random Reboots / Major Instability
Extreme Battery Drain / Slow Charging
Lockscreen Widgets / Camera App
December Is Missing!

Apparently it can happen to everyone even the latest OS from Google.

The Windows Phone reboot issue is suspected to be phones that have the battery fully drained and the phone is plugged in and has just enough juice to boot the phone OS and the user is trying to run an app that pushes the phone over the limits of the charger charging the phone and running the app. Charge for a few minutes and the reboot is no longer an issue.


RE: Hmm, I wonder...
By Smilin on 11/20/2012 10:42:27 AM , Rating: 2
Makes sense. If that's the reboot issue then MS should whip up a fix. There is that one windows of power remaining where the phone is not dead but has enough juice to display a dead battery icon. They just need to widen that window a bit I would think.

On a positive note, when WPs go into that battery saving mode they last for ages. If I know I'll be away from power for a few days I'll enable it manually.


RE: Hmm, I wonder...
By ryanv12 on 11/20/2012 12:56:39 AM , Rating: 2
Same here, I have a 2010 Ford Escape and a Lumia 920 and they work perfectly together


RE: Hmm, I wonder...
By Gungel on 11/19/2012 5:44:56 PM , Rating: 2
No issues as well. I upgraded my iPhone to the Lumia 920 and it connects super fast and flawless. (Dodge Journey RT)


Of course you should cover such issues!
By Motoman on 11/19/2012 3:21:57 PM , Rating: 5
It's a legitimate user/consumer issue with a technology product. Absolutely it should be covered. The same way you cover bugs with Apple products. No, not everyone's iPod exploded in their pants...but that doesn't mean you don't report on it.

Nobody gets a free ride.




RE: Of course you should cover such issues!
By MadMan007 on 11/19/12, Rating: -1
By Samus on 11/19/2012 3:49:20 PM , Rating: 4
Government subsidized phones have been available for decades upon decades, before Cell phones existed. Today, cell phones are cheaper than land-lines, so the government subsidizes them, instead.

How do you expect someone who's unemployed and broke to get a job if they don't have a phone number to be contacted at?

Ever heard of a phone interview? I've had more of those than in-person interviews in my lifetime, often more than one for the same position.

What about emergencies? Are you saying just because you are poor or disabled and unable to work you don't have the right to be able to dial 911?

You radical-righties are ridiculous. It's like a mix of anarchy, racism, gross misunderstanding of society and hate all mixed into the same bag, and you justify it by pointing to the constitution, a document you probably haven't even read, nor understand.


RE: Of course you should cover such issues!
By HoosierEngineer5 on 11/19/2012 5:14:25 PM , Rating: 2
Clearly, the readers of this site lean strongly to Microsoft. Personally, I think reporting issues for all sides is being responsible.

I look at both CNN and Foxnews. Both are entertaining.


By monstergroup on 11/19/2012 11:52:52 PM , Rating: 3
I'm constantly let down by both.


Bluetooth Issues
By Eric37 on 11/19/2012 4:04:35 PM , Rating: 2
The problems mainly appear to be with US models. I got the last Lumia 920 at my local AT&T store on the day they were released. It would pair with my car, but not sync the phonebook, calls, etc.

Several iPhones (3GS & 4), Lumia 900, Galaxy S3, and HTC One X+, all had zero issues pairing and syncing.

Lumia 920 was returned for the One X+. I prefer the Lumia 920 over the X+, but it has to work with my car.




RE: Bluetooth Issues
By Eric37 on 11/19/2012 4:05:44 PM , Rating: 2
Oh, I forgot to add, that I call Nokia support and in the middle of rebooting the phone it locked up. The second phone would pair, but not sync either. It had exactly the same issues as the first one.


RE: Bluetooth Issues
By Smilin on 11/19/2012 4:13:56 PM , Rating: 2
Just logickin' for a sec..

That's a pretty clear indication of problem hardware but unique to that actual device. A reboot is devoid of external influences so must either be the device or it's design. Since all devices don't do this then it isn't the design.

So if it's that actual device there is a chance (not logically certain) that getting a new one would have cleared up other problems as well.


RE: Bluetooth Issues
By Eric37 on 11/19/2012 8:50:48 PM , Rating: 3
The second phone was from a different store 8 miles away. Consider reports from users of HTC devices having the exact same issues.

My suspicion is the bluetooth stack shipped with the WP8 US phones is not fully backward compatible. Maybe one of the profiles got left out?

Just a thought. If there is an acknowledgement of the problem and a forthcoming resolution, I would go back to the Lumia 920 in a heartbeat.


By apero215 on 11/19/2012 4:13:16 PM , Rating: 2
I put together the following list of devices and cars who's owner's reporting issues connecting with Lumia 920 and 820 phones ( although this looks more of a Windows Phone 8 issue since HTC phone 8X is having the same issue). Most of those can't connect at all, some can connect but having other issues like dropped connections, no phone lists, very bad sound quality...

2006 +- Audi A8L, 2004 - 2010 BMW 5 and 3 series, Kenwood DNX6990HD Navstation + BT, 2012 Honda Oddyssey, Lexus LS460, 2010 Toyota Prius, 2010 Volvo, 2012 Chevy Malibu and 2012 Chevy Equinox, 2012 TomTom VIA 1535TM, Jeep's RHB MyGig 430N Radio, Alpine CDE-133BTcar audio CD receiver, 2012 acura tl, (2012 Ford Mustang GT w/ sync, NissanMaxima 09, 2013 Kia Rio5, Audi A3 (2006) Navigation plus (RNS-E), SubaruForester 2011 and Subaru Impreza 2012, 2011 Dodge Challenger, 2012 Hyundai Veloster, 2012 Jeep WranglerUnlimited, 2011 Ford F150 w/ Gen3 v3.2.2Microsoft SYNC, 2013 subaru impreza, Kenwood DNX6990HD, TomTom Go LIVE 1000,Alpine CDE-HD137BT, 2008 MB ML550,UConnect BT system in 2011 Jeep, 2010 Ford F150 & 2011 Ford Fusion, Jeep Wrangler 430N, Jawbone Era, 2008 E550Mercedes, Mazda CX-7, 2012 4Runner, 2012 Volvo V70 D3, 2011 VW Touareg, DodgeChallenger with Uconnect, Xbox Bluetooth headset, LG HBS 700 and Sony Xplodecar deck, 2013 Kia Rio5 with Microsoft Uvo,

The forums i copied the car and device names are:

http://answers.microsoft.com/en-us/winphone/forum/...

http://answers.microsoft.com/en-us/winphone/forum/...

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-...

The list is real so does the problem




By Smilin on 11/19/2012 4:19:47 PM , Rating: 2
Sorry but I have one of the Sync systems on that list and a 920 with no problems. There is more to this.


By Digeratti on 11/23/2012 10:43:39 AM , Rating: 2
I'm having issues with my Honda Pilot 2012. I can pair my lumia 920 just fine but when playing back music from the Xbox music content there is no artist, album or track information displayed. My previous lumia 900 worked fine using Zune content.


By kamiller422 on 11/19/2012 4:49:34 PM , Rating: 1
What I think is Windows Phone has a very small group of fans mixed in with a sizable group of people paid to promote and defend Windows Phone. I come to this conclusion based on numerous out of place comments pushing the OS and phones even long before the phone appeared. It was most obvious on CNet. CNet could publish an article about HDTV antennas or the Curiosity rover and some Windows Phone paid hack would comment how X would be better if it was Windows Phone A or using WP. Very hard to believe Windows OS could deliver such a vocal fanboy base in such short time.

Remember when this tactic was discovered to be used by nVidia and some other companies many years ago. I think MS has resurrected it in the hopes to resurrect their chances in the mobile phone space.




By Smilin on 11/20/2012 10:45:45 AM , Rating: 3
Wait wait, so you're saying they defend some product before it has even released?

In that case what are they defending it from?

Oh that's right. People attacking it before it has even released...but those guys are fair and balanced, huh?


By Argon18 on 11/20/2012 5:33:05 PM , Rating: 2
It is most certainly a known phenomenon. And it's a LOT more common than most people realize. Not just paid Microsoft shills, or other paid product shills, but even extending into politics. The media savy democrats have tons of paid bloggers and forum shills to hype up their agenda and put down any dissenters.


Hyundai issues
By Lazarus52980 on 11/19/2012 3:05:18 PM , Rating: 2
I purchased my new phone on 11-9, and two days later I had to leave for a business trip and use a rental car all week. My Hundai sonata had lots of issues with the phone, and I ended up having to turn off the bluetooth to even be able to USE my phone once I had it paired.

That said, I appreciate Daily Tech covering these issues. I am a die hard Microsoft guy, but just because I like their stuff does not mean it does not have issues, so I apprecaite that you cover these items so I am aware of what is going on without having to research it myself.




Yes bugs need to be covered
By Varun on 11/19/2012 3:54:04 PM , Rating: 2
Bugs should be covered, but it needs to be clarified if it's a Windows Phone issue (which it seems the Bluetooth is) or a manufacturer.

And obviously some research needs to be done to see if it is just joe's cousin frank, or if it's legitimately many users.




articles
By ExcaliburII on 11/19/2012 4:55:42 PM , Rating: 2
It is good to see articles, good or bad. I'm just waiting for Rogers in Canada to get the red Lumia 920 before I get my next phone. But it's good to know about these issues and anybody that may have found a fix or work around for it will sometimes post here also.

Every site leans more one way that the other, but overall an issue is an issue.




Played with the AT&T variety
By MartyLK on 11/19/2012 7:53:07 PM , Rating: 2
I had an opportunity to mess around with some serious new toys at the local AT&T store and the WP8 phones were among them. Of the 3 WP8 phones available, only the HTC 8X was gorgeous. They had the blue one and a brilliant yellow one. I swear if lights ever went out, there would be no problem seeing that yellow one. But the blue one was nothing less that shear smartphone glory. Too bad it's a Microsoft-laden product.




No problems here
By DFranch on 11/20/2012 9:16:35 AM , Rating: 2
My bluetooth works just fine on my Lumia 920.




No problems here
By EvoKnvl on 11/20/2012 12:00:03 PM , Rating: 2
Have a 920 paired with my 2012 VW Golf R. No problems syncing the directories and making/receiving phone calls...




had similar problems with HD2
By jconan on 11/21/2012 1:35:05 AM , Rating: 2
I had similar problems with HD2 connecting to a Honda bluetooth. Calls would drop after a few minutes or disconnect with the bluetooth. Didn't have the issue when moved over to an android phone.




By joeyjnr on 12/3/2012 9:30:26 PM , Rating: 2
I have a 2011 Subaru Forester XS which my Lumia 800 and iPhone 3GS had no issues syncing with. With the new Lumia 920 it synced initially but would only play one song. If I tried to change track it would show the new track on the phone but would not play. I deleted the phone from the system to try and fix the issues. Not it won't work at all. I can get it to pair, but it just locks the phone up requiring me to do a three button reset. It's a bit disappointing really. And if you chuck in the issues with trying to sync music and videos via windows 8, it downright frustrating.




By DarLyn on 12/9/2012 9:26:47 PM , Rating: 2
It would seem strange if you didn't. I came to this forum seeking answers to the issue that I'm having with my new Windows 8 phone and the Bluetooth connectivity in my Honda Crosstour and it brought me to this article. My blackberry connected with no problem, so I've been perplexed. To read that it's a bug that--I'm sure--will be worked out in short order makes me feel a bit better. There shouldn't be an issue with well intentioned, honest reporting of the facts. Don't edit yourselves on that when providing your readers with good information, even if it means an "owee" for the manufacturer.




By JeepDad on 12/10/2012 11:13:11 AM , Rating: 2
I have a new Lumia 920 Windows 8 phone from AT&T, and it does NOT work with Bluetooth connections in either of our two Jeeps. Both are newer cars (2012 models) with 430N Media Center and uConnect Bluetooth connectivity.

For the last 9 months we have been using the Samsung Windows 7.5 and iPhone 4, and they both have been working prefectly in these two cars.

The Windows 8 Phone will successfully pair, but it is unusable for hands-free conversations.

It will occasionally auto-connect, but mostly it doesn’t without manual intervention.

When it does connect, phone conversations are one-sided, meaning we can hear the other person, but they cannot hear us.

Voice commands over Bluetooth do not work.

I've tried lots of things to get this to work, including deleting the device pairing (several times) and starting the pairing process over from scratch. It always shows that it successfully paired with no indication of a problem, but the bad symptoms never change and the phone is unusable.

I also called AT&T enhanced support for help. They told me that this is a known Bluetooth bug, and that we should expect a fix from Microsoft. They speculated the fix will be provided in a month or two. I wish I knew if this was true.




no surprise
By Argon18 on 11/19/12, Rating: -1
RE: no surprise
By CyCl0n3 on 11/21/12, Rating: 0
"This is about the Internet.  Everything on the Internet is encrypted. This is not a BlackBerry-only issue. If they can't deal with the Internet, they should shut it off." -- RIM co-CEO Michael Lazaridis














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