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Print 15 comment(s) - last by comrade65.. on Oct 16 at 9:40 PM

T-Mobile wants to get rid of the clutter

T-Mobile has been introducing many changes lately as part of its "Un-carrier" revolution, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of  many grandfathered rate plans. 

According to TmoNews, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them. 

Below is a scanned version of the letter from TmoNews



It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated. 

"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price." 

If customers are unhappy with their new plans, they can cancel them by February without customary penalty.  

Source: TmoNews



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Bad move
By Monkey's Uncle on 10/15/2013 2:30:14 PM , Rating: 1
Methinks T-Mobile will be losing a lit of previously loyal customers.

I know if my cell phone provider pulled this stunt, I would drop them like a bad habit.




RE: Bad move
By Nutzo on 10/15/2013 2:37:56 PM , Rating: 2
Thier newer plans are better/cheaper.

Instead of losing me, I switched from a individual plan to a family plan with 3 lines. It's cheaper than separate prepaid smart phone lines.


RE: Bad move
By BRB29 on 10/15/2013 4:13:02 PM , Rating: 2
Yes the newer plans are cheaper and better. Much much cheaper and much much better.

I just switched from verizon. I used to pay $83 a month for 1 line. Now I pay ~100 a month for 5 lines with unlimited talk, text and data. Its $110 but i have the 15% military discount.


RE: Bad move
By subflava on 10/15/2013 3:11:56 PM , Rating: 2
Normally you would be right as this change would be a bad thing for the consumer...except in this case T-Mobile is actually being truthful in saying they're trying to reduce system complexity. I've been a T-Mobile customer for 7 years now and my bill has never been lower factoring features. When I started with them, we had a 5 line family plan and paid about $35/line (no data, no text, just X minutes) and had 2 lines with data at $55/line.

Fast forward through the years and I've "upgraded" every time they've offered a more cost efficient plan which has been 2 or 3 times if I remember correctly. Through the upgrades I've gained unlimited minutes, unlimited text, and all my lines now have data (different GB levels) and I'm paying ~45/line (this includes all taxes). Sure I'm paying $10 more than I was 7 years ago, but it's a hell of a lot more useful to me. And now they just announced the free international data thing which just adds to the value...

I'd guess 95% of current T-Mobile customers would pay less with T-Mobile's current plan offerings over *any* previously offered plan. The only exceptions would probably be people that don't want text or data and just want a low number of minutes. However, those people would be better of on prepaid/per-minute plans anyways.


RE: Bad move
By DanNeely on 10/15/2013 3:24:37 PM , Rating: 2
The 350 legacy plan mess they have now almost certainly includes a number of identical but for a line or two of fine print plans that can be consolidated with no real impact on 99.9% of consumers. The fact that they're still going to have 50 legacy plans after the consolidation also argues against the sort of massive (eg unlimited to metered data) changes other carriers have done when pushing customers off of old plans.


RE: Bad move
By Maiyr on 10/15/2013 4:45:32 PM , Rating: 2
Methinks you will be going nowhere because this will be coming to all carriers eventually.


RE: Bad move
By jpeyton on 10/16/2013 1:39:43 AM , Rating: 2
Seeing as how T-Mobile's grandfathered plans are more expensive than their new "Uncarrier" plans, the only customers they'll be losing are the mouth breathers.


Stupid Rate Plans
By mgilbert on 10/15/13, Rating: 0
RE: Stupid Rate Plans
By danjw1 on 10/15/2013 2:12:26 PM , Rating: 2
Actually, T-Mobile doesn't do that anymore. But, they aren't subsidizing the phones. If you decide to pay for part of the phone overtime, then I assume you are locked in or at least have to payoff the balance owed for the phone.


RE: Stupid Rate Plans
By sleepeeg3 on 10/15/2013 2:33:53 PM , Rating: 2
Yes, they do. T-Mobile has some great prepaid plans. You just have to look for them (scroll to the bottom):
http://prepaid-phones.t-mobile.com/prepaid-plans

You can also get better deals on all of the carriers using MVNOs (Straight Talk, etc.).

Quit being a lemming and drop the contracted, post-paid plans.


RE: Stupid Rate Plans
By Nutzo on 10/15/2013 2:35:08 PM , Rating: 2
You don't sign a contratc for the service, but you do agree to make payments on the phone. If you decide to leave T-Mobile before you have paid off the phone, you just need to pay the remaining balance. i.e if it's $20 per month, and you have had service for 18 months, it would only cost you $20*6 or $120 when you cancel.

My biggest problem with thier new plans is that T-Mobile is expensive on thier phone costs. They wanted over $400 for a Nexus 4, that listed for only $349 from Google (just add $20 for the t-mobile sim.
When Google dropped the price to $249 I bought 2 and switched to the t-mobile simple family plan. 3 lines for $90, unlimited voice, unlimited text, and 500GB 4G data. The best part of T-Mobile plans is that they don't charge you extra if you go over on Data, they just slow you down to 2G speeds, which is fine for emails. I'm usually on WiFi, so I only used over 500GB once last year.


RE: Stupid Rate Plans
By Shadowmaster625 on 10/16/2013 8:07:44 AM , Rating: 2
Hey now, those people paying $100 a month are the subsidy that makes it possible for some of us to pay a small fraction.


T-Mobile's on a roll
By amanojaku on 10/15/2013 1:16:03 PM , Rating: 2
"T-Mobile Drops International Roaming Charges"

http://finance.yahoo.com/news/t-mobile-drops-inter...




Good stuff
By quiksilvr on 10/15/2013 2:20:10 PM , Rating: 2
My fiance's family plan was at $150 a month for 5 lines and they already dropped $20 a month to it and added data to one of the lines.

But if what I'm reading is correct, they would be able to drop it even more come November because 5 lines with one of the lines with 2.5GB of data will be $10 less than that reduced price.




By comrade65 on 10/16/2013 9:40:28 PM , Rating: 2
If they change my plan, they'll lose me! Perhaps our usage pattern is a bit out of the normal these days in that my wife and I don't use any data, don't send text messages and merely use our phones as (gasp!).., a phone. We call each other and a few friends and the occasional call to a doctor or to order something, but for the last 10 or 12 years we've been paying $19.95 per month for each of our two phones and get 75 anytime minutes a month, of which we only use a small fraction, and 500 weekend minutes, again of which we only use a small fraction.

My wife just wants her simple 'flip-phone' with big buttons and numbers and I have a Windows phone with no data plan, but then I don't use it for anything but making a few calls.

If they try to raise my rates, I'll switch in a minute. They've tried several times to get us to switch to some other plan, but why should I? The plan I have fits my needs and budget and I won't pay them anymore. They make money off of us every month and we use minimal amounts of their infrastructure. My plan is all I want and I won't pay them anymore than I am. Technology has done nothing but lower their costs so they make more off of us now than they did 12 years ago. They should be happy with that!

It's not that I'm unfamiliar with new technology. I work for a state of the art research and technology company. I build my own computers, (my current one has a six-core I7, overclocked processor and twin GTX 780 video cards and I run twin 28" high resolution monitors. I design and build experimental oil refinery units for a living.

I'm near retirement and my eyes aren't quite what they were, but even if I were young, I find the endless, mindless texting and inane posting of non-sense on so-called 'social networking' networks to be a waste of time as well as a danger while driving. My company gives me a fully paid-for smart-phone with unlimited voice, texting and data, but I still don't use it except the minimum use required for my job, which is very little.

Force me to change my plan, and I'll gladly go elsewhere to a larger network, even if I have to pay more. My original contract says I can keep it until I terminate it or stop paying. I'm holding them to that contract, which I do have in writing!




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