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Print 21 comment(s) - last by superstition.. on Nov 1 at 4:26 PM


"Help is on the way, dear!"  (Source: tumblr.com)
So far, no services have been provided by Microsoft

Microsoft offered to lend the government a helping hand in regards to the Obamacare website glitches. 

According to The Hill, Microsoft was willing to step in and help with HealthCare.gov's recent technical issues. When Obamacare started rolling out October 1, the site received more traffic than expected, and this led to many technical problems such as jumbled text, error messages and delays with loading pages. 

"Microsoft offered to provide technical expertise and assistance," said Microsoft. "The best of our knowledge, no Microsoft employee has provided such services."

Microsoft isn't the only tech company onboard to help the government. The House Oversight Committee sent letters to others as well, such as Kayak and Verizon. It seems the issue has gotten too big to handle and the feds are looking to tech titans to help out. 

Microsoft said it has had "limited contact" with the government so far. 

Earlier this week, Verizon's Terremark -- which hosts HealthCare.gov and allows uninsured Americans to both search and buy health insurance -- lost network connectivity on Sunday after a technical failure. The glitch also threw off a data services hub that connects a number of federal agencies and is used to verify people's identity, citizenship, etc. This verification is necessary to check if people are eligible for tax credits that cut the cost of monthly insurance premiums.

President Barack Obama has called the website glitches "unacceptable." 

Source: The Hill



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Illustration
By Reclaimer77 on 10/29/2013 5:22:23 PM , Rating: 5
This is a great illustration of the private sector vs Government spending.

Capitalism has given us the Google's, Microsofts, Amazon's of the world.

The Government cannot get a website to work with a budget of $630 million (so far) and years in advance to plan it out.




RE: Illustration
By inighthawki on 10/29/2013 5:30:28 PM , Rating: 4
It's easy to do a terrible job when you have no infrastructure or proper management to take on the task you set out to complete :)


RE: Illustration
By Manch on 10/29/2013 7:38:48 PM , Rating: 5
quote:
When Obamacare started rolling out October 1, the site received more traffic than expected, and this led to many technical problems such as jumbled text, error messages and delays with loading pages.


This is the part that kills me. "more traffic than expected" They forced the whole damn nation onto this and they didnt realize the volume of web traffic that would happen?

Of all the government systems I work with/on, it's the COTS solutions that usually work. Everything else usually turns into the ever moving goal post. Most of the Government systems that do work were made a long time ago and we havent moved onto modern systems bc the newer ones never make it to the finish line. More often than not, theyre scrapped or repurposed for something else that they work OK at but not great.

The worst part is, a lot of the same proponents that wanted Obamacare, acknowledge that the Gov is horrible at running all kinds of things, yet somehow they thought this would go well.

I have co-workers that hate some of the sht they work on and complain that we dont use COTS systems but Obamacare is fantastic!

You cant have an intelligent conversation with them about it. They repeat the bullet points like a parrot and get personal if you disagree. Drives me insane!


RE: Illustration
By milktea on 10/29/13, Rating: -1
RE: Illustration
By espaghetti on 10/29/2013 8:41:15 PM , Rating: 4
quote:
Whether you like it or not, the Gov Health Plan will continue on. And the private health insurance will be destroyed by it.


FTFY


RE: Illustration
By superstition on 11/1/2013 4:23:27 PM , Rating: 2
What a ridiculous joke.

The entire point of "Obamacare" was to get the legal precedent (the "mandate") that the government can force taxpayers to buy private company's products.

Why?

Because those companies bribe government officials. It's euphemistically called lobbying.

Here's how it works:

Politicians get money from X companies.
X companies want more customers.
Politicians force taxpayers to buy from X companies.
X companies give politicians more money.

If you think Obamacare was about anything other than the mandate, you've been duped.


RE: Illustration
By superstition on 11/1/2013 4:26:16 PM , Rating: 2
I should mention the cleverest bit...

The "mandate" is about paying the bribe money. It's money on a loop.

X companies bribe politicians
Bought politicians force taxpayers to buy X companies' stuff
X companies use that extra profit to bribe politicians again
why?

"To get more for themselves and less for everybody else" - Carlin

It's an ingenious plan and people have bought into the partisan distraction smokescreen completely.


RE: Illustration
By Manch on 10/30/2013 7:09:23 PM , Rating: 1
People are making a big fuss because bc there should not have been technical glitches of this magnitude. The excuse of "we didnt realize the amount of traffic" is BS. When you're forcing all of America onto a system then maybe you should plan for traffic in the ball park of all of America. Just sayin. Or better yet, roll the service out in stages, maybe test the system before hand. There should have been a multiple of tests run on the site prior to launch. As it stands now, no ALPHA, BETA testing (yes, it doesnt just apply to games and MS OS's), QA testing, and then a final acceptance test. If these were done, they were pencil whipped/white washed.

What private health insurance? It's all government now. The "private" insurance are basically government subsidiaries now. They are so intricately tied to the Gov now that calling them private is a joke.


RE: Illustration
By marvdmartian on 10/30/2013 7:35:30 AM , Rating: 2
Really no different than when the government tells its employees that they need to complete such-and-such computer based training by a certain date. Try to do it within the first week, you're going to deal with a crush of people who slow the system down to a crawl. Try it after that, you can usually accomplish it without difficulty.

I do, however, think that the 6 month window to sign up, for the number of people they're expecting, is too short.

Add to that the recent discovery that the site security was as open as a sieve, and it doesn't make for a well designed or thought out site.

And then there's the allegations that there might have been some conflict of interest, in choosing that company to build the site? This story is just getting better and better every day!


RE: Illustration
By Manch on 10/30/2013 7:25:03 PM , Rating: 2
Another example of when the government tries to run things. MS and several other companies have CBT sites that work just fine and are never crushed by demand. The commercial sites we use for some training work great. It's only the government sites that constantly bog down and break a lot. This is a constant issue with many sites in the DoD and .gov. If they cant run a website, how do people think they can run health care site any better?

As far as CBT goes, good God I hate those things. They use it as training for everything! It's ridiculous! Those things cover everything from wireless encryption to "it takes a village to rape someone" to how to catch a rabbit. Mind boggling dumb.


RE: Illustration
By Da W on 10/30/2013 6:39:54 AM , Rating: 2
This Webzine was donne by a private firme, Canadian CGI.
I Can tell hou, Every goddamn big software contracts in my provinces was given to Montréal based CGI, and its been a mess of epic proportion Evert time. How has this comptant become a multinational is beyond me.


RE: Illustration
By Varun on 10/30/2013 11:50:06 PM , Rating: 2
Um this entire project was done by the private sector. In fact it was a Verizon data center that went down causing a huge outage.


Unacceptable
By cmart on 10/29/2013 5:24:23 PM , Rating: 2
Unacceptable, yes...

Next, I suppose Obama will declare that whoever said Americans wouldn't lose their current plans is just "inexcusable." Nice for him to show outrage about something he shoved down our throats.




RE: Unacceptable
By stm1185 on 10/29/2013 6:41:04 PM , Rating: 1
He didnt shove it down our throats. It's not his fault the American public was stupid enough to vote in a super majority of Democrats.

What we needed to learn from the Bush and Clinton years was that America works best one one party has the House and Senate and the other Party has the Presidency, that way no crazy left wing or right wing stuff gets through.


RE: Unacceptable
By cditty on 10/29/2013 7:00:05 PM , Rating: 2
That is an excellent point, stm1185... I totally agree with you that the scenario you spoke of produces the best end results.


RE: Unacceptable
By espaghetti on 10/29/2013 8:44:54 PM , Rating: 2
Let the wings fly away.
Maximum FREEDOM!


RE: Unacceptable
By The Von Matrices on 10/30/2013 2:18:15 AM , Rating: 2
The problem with your reasoning is that times are different. In today's political environment there is no compromise; if there isn't a supermajority nothing gets legislated.


Should have had Amazon do it.
By stm1185 on 10/29/2013 5:13:45 PM , Rating: 2
How hard would it have been to just add another section to Amazon.com and link Amazon accounts with the Federal Government to verify benefits?




RE: Should have had Amazon do it.
By ipay on 10/30/2013 12:21:53 AM , Rating: 2
Yea... piece of cake; it's just that simple.


Really?
By mickeymat on 10/29/2013 7:25:07 PM , Rating: 2
FtA:

When Obamacare started rolling out October 1, the site received more traffic than expected, and this led to many technical problems such as jumbled text, error messages and delays with loading pages.

Oh please. I the author of this piece believes this perhaps she is not ready for prime time writing.




Yeah, but...
By HoosierEngineer5 on 10/29/13, Rating: -1
"This is about the Internet.  Everything on the Internet is encrypted. This is not a BlackBerry-only issue. If they can't deal with the Internet, they should shut it off." -- RIM co-CEO Michael Lazaridis














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