Print 49 comment(s) - last by AstroGuardian.. on Aug 19 at 7:29 AM

Another iFire resulted in a costly delay for a Japanese rail line. Apple has had plenty of excuses, insisting it was not to blame for the failures. It blames one of its battery suppliers.  (Source: Maruhachi-kotsu)
Apple + Heat != Friends

Apple just can't seem to catch a break when it comes to heat issues.  Its iPad overheats and dies on sunny days.  Its new MacBook Pros apparently at times get hot enough to boil water -- or your skin.  And of course the company has suffered from infamous reports of iPod Nanos and iPod Touches catching fire and exploding.

The latest incident comes from the island nation of Japan.  A Tokyo resident was listening to her first generation iPod Nano (circa 2005) during her ride aboard Tokyo's Denentoshi train line when disaster struck.

An acrid odor flooded the train card and the staff was forced to stop the train.   According to a spokesman for the train line, "When a member of staff went to investigate inside the train, a passenger came over showing him that the iPod she was listening to had burst apart."

The incident occurred Friday morning at around 8:20 a.m. (12:20 a.m. British time).

The train was delayed for 8 minutes while the stench cleared.  For the busy train line, which serves over 1 million commuters daily, that's an extremely rare delay -- the average delay for a train is a scant 20 seconds for some Japanese railways.

Apple is currently in the midst of recalling first generation iPod Nanos in Japan.  Over 60 Japanese owners have received burns or other injuries -- mostly minor -- from their products.

Unsurprisingly, Apple claims the overheating units are not its fault at all.  Apple is passing the blame on to a single battery maker, which it says shipped faulty batteries.  It would not reveal who the supplier was, though.

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By menting on 8/16/2010 1:04:18 PM , Rating: 5
typical apple.
it's never their fault, because there are no problems, and if there are, it's either
1. The user's fault
2. the component maker's fault (wonder wtf QA at Apple does then, since they never actually make their own components).
3. a figment of the imagination.

RE: lol
By PrinceGaz on 8/16/10, Rating: -1
RE: lol
By menting on 8/16/2010 3:20:23 PM , Rating: 5
this is an official battery approved by Apple and part of the whole gadget (non-replaceable). If it gets by Apple's quality control, Apple is just as much to blame as the manufacturer. Now if it was a 3rd party oem battery, that's a whole different story, but we all know Apple doesn't do that.

Apple doesn't not build their own hardware, but contracts it out, so by your definition, Apple can't be blamed for anything but bad design (which nobody can confirm or deny yet if that was part of the reason the battery had issues)

RE: lol
By sprockkets on 8/16/2010 11:01:20 PM , Rating: 4
If it gets by Apple's quality control, Apple is just as much to blame as the manufacturer. Now if it was a 3rd party oem battery, that's a whole different story, but we all know Apple doesn't do that.

History says otherwise. Sony assured people like Dell, HP, and others that their batteries did not need recalling and were safe...

until one blew up at a conference and the whole debacle unfolded and Sony was forced to admit they lied and spend billions recalling millions of improperly made batteries.

Bottom line: Apple still sucks for their slow response to this, the power supply in the time capsule, and everything else they ignore until it becomes a PR disaster.

RE: lol
By fteoath64 on 8/17/2010 1:14:29 PM , Rating: 2
The buying contract is between you (the consumer) and Apple (the vendor). The subcontract issues behind them are THEIR responsibilities, period. Simple as that.

In Japan's case, the regulators there mandated by law that Apple replaces the Gen1 nano batteries as the number of occurrences exceeds local consumer-law-quality-standard.

RE: lol
By Reclaimer77 on 8/16/2010 6:13:48 PM , Rating: 4
In this case it isn't Apple's fault, it is the fault of the battery manufacturer used in those products-- which Apple have done the right thing and issued a recall on.

Just like the exploding batteries on the Macbook. And the exploding batteries on the iPhone. And the exploding batteries on the MacBook Air.

Look you can only blame battery manufacturers for so long before you have to start questioning the process for choosing what manufacturer you go with or the devices design itself.

My theory? The batteries aren't the best in the world, but it probably doesn't help that every Apple device apparently has VERY poorly engineered heat dissipation and cooling tech.

RE: lol
By sprockkets on 8/16/2010 10:51:12 PM , Rating: 2
Aside from the whole Sony battery debacle where all laptop makers were affected, when did the macbook air have exploding batteries? NO, not bulging batteries, exploding batteries?

RE: lol
By shin0bi272 on 8/16/2010 8:18:50 PM , Rating: 2
my question is why do they keep using the same manufacturer if the batteries are a known issue? I havent heard any stories of them changing suppliers or whatever. So do they really care about these reports or are they ignoring them and telling people to hold them differently?

RE: lol
By bakupon on 8/16/2010 10:12:06 PM , Rating: 2
maybe they just design their battery like that.
because ppl will attempted to buy latest product to replace their broken ipods.

This is like...
By Simozene on 8/16/2010 12:10:53 PM , Rating: 4
if a Boeing 767 were to spontaneously explode mid-flight and Boeing were to turn around and say that they have a known issue with a specific fuel-tank supplier.

Absolutely unacceptable.

RE: This is like...
By silverblue on 8/16/2010 12:49:13 PM , Rating: 2
Yes, but not quite comparable to a simple smartphone. :)

RE: This is like...
By Quadrillity on 8/16/2010 1:01:16 PM , Rating: 2
What he is referring to is that money is money; and the world revolves around money.

RE: This is like...
By Tony Swash on 8/16/10, Rating: -1
RE: This is like...
By waykizool on 8/16/2010 4:58:32 PM , Rating: 2
It's a comparison. A manufacturer makes product with parts they know are flawed, but then points the finger at the part supplier when said product fails due to that part. Not themselves for using the faulty part instead of finding a new supplier.

While the scale of burnt ipod to burnt plane is vastly different, the comparison is valid.

RE: This is like...
By Zandros on 8/16/10, Rating: 0
RE: This is like...
By shin0bi272 on 8/16/2010 8:15:38 PM , Rating: 2
Its not apples to apples (no pun intended) but the concept is that if a product fails after going through that companies QA process and its a known issue but causes delays in shipping/travel or injury the comparison is valid. If you want an apples to apples comparison substitute zune or creative's zen for the plane.

RE: This is like...
By afkrotch on 8/16/2010 9:12:20 PM , Rating: 3
How about that small electronic device explodes in the Boeing 767 in mid-flight?

Steve's comment
By Donkeyshins on 8/16/2010 1:29:02 PM , Rating: 5
"You're riding the train wrong"

RE: Steve's comment
By edge929 on 8/16/2010 5:26:36 PM , Rating: 4

RE: Steve's comment
By Mugur on 8/17/2010 6:21:58 AM , Rating: 2
... or "You're listening to the wrong music".

By GreenEnvt on 8/16/2010 11:24:04 AM , Rating: 5
Sounds like Apple's hot new too hot to handle... YEEEEAAAHHH!!!

By AstroGuardian on 8/19/2010 7:29:32 AM , Rating: 2
I hate everything Apple has to offer and i hate Steve's ugly face...

I Wonder...
By Souka on 8/16/2010 12:16:01 PM , Rating: 2
If the person who had the ipod knew of the recall but purposely ignored it...

RE: I Wonder...
By shin0bi272 on 8/16/2010 8:21:09 PM , Rating: 2
they havent translated the recall into japanese yet... the imac it was on burst into flames and killed several cubicle gnomes gawking at the marvel that is apple's safari browser using google translate

yeah sure... battery supplier's fault
By ChugokuOtaku on 8/16/2010 1:22:31 PM , Rating: 2
Had apple chose to make their batteries removable, might have been easier to shift blame.

this only exposes what great quality control apple employs

By shin0bi272 on 8/16/2010 8:24:01 PM , Rating: 2
yeah cause god forbid we have a user serviceable part that doesnt require a special tool that you're not supposed to have and have to sign over your first born to buy. I mean a slip off cover on the back of an apple product??? PSHAW! How ugly and common do you expect them to look!?

By dark matter on 8/16/2010 1:35:15 PM , Rating: 4
How arrogant. It's not us. We know who did it, but were not telling.

Apple, and its dreary followers.

Which train "card" did it fill?
By drunkenmastermind on 8/16/2010 10:27:38 PM , Rating: 2
Pasmo or Suica ?

By afkrotch on 8/17/2010 12:27:05 AM , Rating: 2
While PASMO and Suica are different cards, they all work on the same things now. I use Suica for all my JR and Tokyo Metro needs. I prefer Suica, cause it has a penguin.

<no subject>
By Scabies on 8/16/2010 11:24:33 AM , Rating: 2
Unsurprisingly, Apple claims the overheating units are not its fault at all. Apple is passing the blame on to a single battery maker, which it says shipped faulty batteries. It would not reveal who the supplier was, though.

as Foxconn has had enough grief this year, thanks in no small part to Apple's "pass the buck" approach to quality control.

By chrish89 on 8/16/10, Rating: 0
RE: DailyHate
By priusone on 8/16/2010 6:51:55 PM , Rating: 2
Yeah, Dailytech should be reporting on Martha Stewart instead of a technology company such as Apple. You know, maybe Apple should state that is it no longer a tech company, and merely a company helping smug people, then Dailytech wouldn't have to write constant articles about overheating smug people.

By Etern205 on 8/16/2010 6:44:37 PM , Rating: 2
I wonder if the photographer is actually focusing on the train or has something dirty on their minds.


By InternetGeek on 8/16/2010 4:49:17 PM , Rating: 1
No need to reveal the supplier. Exploding batteries are Sony's specialty. However, Apple uses them as a way to encourage positive feedback for their products by separating customers who complain from customers who really enjoy their mac products.

By Etern205 on 8/16/10, Rating: -1
By silverblue on 8/16/2010 11:44:59 AM , Rating: 5
In a country where the average delay is a mere 30 seconds, you'd see it as a major thing in such a tightly scheduled society. The average delay on the Tokaido Shinkansen in 2003 was 6 seconds... it'd be a real shock to not just a few people.

By carniver on 8/16/2010 12:43:43 PM , Rating: 2
...although 8 minutes in the reality distortion field isn't significant

By Etern205 on 8/16/2010 6:08:28 PM , Rating: 2
Top Gear reference where James was reading the fact book to Richard as they were on the high speed rail where locals called it the "duck-billed platypus" while racing Jeremy who is driving in a Nissan GT-R.


By nafhan on 8/16/2010 11:54:53 AM , Rating: 4
It might be a publicity disaster for Apple. In a country as punctual and obsessed with electronics as Japan is, this may have been a big deal.

By jithvk on 8/16/10, Rating: 0
By afkrotch on 8/16/2010 8:51:05 PM , Rating: 2
Sounds pretty obvious that you haven't been to Japan. The Japanese ppl will stand in line for many things. Few will stand in line for Apple products. When I say few, I mean like 1000 ppl for every 10 million. I remember the release of the iPhone. Next day, no one was waiting or really buying.

By jithvk on 8/16/2010 9:46:06 PM , Rating: 1
sorry sir. i live in japan.
You can verify the facts by checking how many iPhone4 are sold till now here in japan.

You wont see much big queue like in US because even small shops that sell electronic gadgets will have some kind of arrangements with Softbank and will sell iPhone.

By afkrotch on 8/17/2010 12:25:25 AM , Rating: 2
Ya and I use to live in Tachikawa. Now living in Pyeongtaek, S.Korea. No one wants to buy crap from Softbank. I'd much rather stick with Docomo or Au. The phone did so poorly that they just give it away with a contract signing. Hence why it's doing well, against other smartphones. According to reports 72%. Which makes no sense to me, cause a lot of the flip phones do everything it does, does a hell of a lot more, yet aren't classified as smartphones. iPhone only commands 5% of overall phone sales.

So if all these other phones aren't smartphones, then apparently there wasn't much of a smartphone market, except like Nokia or RIM. Think I'd stick with with an e-money/Suica capable phone.

By jithvk on 8/17/2010 3:41:58 AM , Rating: 2
I dont know where you get your stats from. But as far as i know, iPhone has more than 72% of all the smart phone sales till recently. (It has changed since Sony Ericsson introduced Xperia though )

By mircea on 8/16/2010 1:55:36 PM , Rating: 2
For Japan it is a great deal. Wasn't it here that I read that the Bullet Trains in Japan were timed to have gathered just over 4 minutes of delays in one year. So this 8 minutes on normal railways is A LOT.

By PandaBear on 8/16/2010 2:28:30 PM , Rating: 2
Not true, most of the train delays are caused by suicide, and that's fairly common from what I know.

By afkrotch on 8/16/2010 8:59:47 PM , Rating: 2
Actually it's not fairly common. About 300 ppl will jump in front of a train. About 0.01% of Japan's suicide total.

Except that total to drop to, as they are installing anti-suicide barriers. Last time I was there was in March 2010 and they were installing them in your smaller stations first.

I used Ebisu station a lot to transfer between the JR and Tokyo Metro. They were still being installed. Not sure how well it'll work, cause the thing looked to only be about 4 ft tall. Maybe it'll be more enclosed and I only saw a little of what they were doing.

Oh well, I'll see more in Dec, when I roll back to Tokyo.

By drunkenmastermind on 8/16/2010 10:30:03 PM , Rating: 2
You can't compare this train line to a bullet train line. Would you compare apple with oranges?

By shin0bi272 on 8/16/2010 8:12:38 PM , Rating: 2
In a country where if the train is more than 1 minute late you get a note from the conductor to tell your boss you were late because of the train 8 min is a huge deal. Not like here in the states where most people show up an average of 20 min late and come in through the side door so Lumberg cant see them.

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