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Some customers could face a nasty shock

Mobile communications giant Nokia is the world's largest manufacturer of mobile phones, with approximately 304.9 million sold in the first three quarters of this year alone. With such high volumes, problems will inevitably develop.

Nokia partners with many component manufacturers in order to speed time to market and lower costs. One of these partners is BYD, a Chinese company that produces cars, rechargeable  batteries, and mobile phone components. One of these key components is the power charger, which due to economies of scale BYD is able to sell for around $1 per unit.

A safety issue has now arisen that has prompted a recall for up to 14 million of these chargers.

"We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket," stated Nokia.

Chargers with the model AC-3U or AC-3E manufactured by BYD between June 15, 2009 and August 9, 2009 are affected, as well as AC-4U chargers made between April 13, 2009 and October 25, 2009.

While Nokia says it is unaware of any incidents or injuries related to the affected chargers, it will begin exchanging affected charger models free-of-charge as a precautionary measure. Customers with chargers matching these criteria are advised to immediately stop using it, and seek a free replacement charger by visiting the recall website.

BYD will be covering the entire cost of the recall.



Comments     Threshold


Darwin
By MrDiSante on 11/9/2009 3:30:54 PM , Rating: 3
So let me get this straight: if you have a broken charger with a bunch of wires/internals sticking out, decide to stick in the socket and then touch the wires, you may get shocked. Since when does this warrant a recall?




RE: Darwin
By ebakke on 11/9/2009 3:34:54 PM , Rating: 5
Since McDonald's lost the lawsuit from the woman and her hot coffee.


RE: Darwin
By DrizztVD on 11/9/2009 3:48:18 PM , Rating: 4
quote:
which due to economies of scale BYD is able to sell for around $1 per unit.


More like due to the use of low quality materials. That comes from choosing the lowest bidder.

quote:
So let me get this straight: if you have a broken charger with a bunch of wires/internals sticking out, decide to stick in the socket and then touch the wires, you may get shocked. Since when does this warrant a recall?


Yes. If someone does something that stupid it is Nokia's fault. Sometimes I wish they'd just let the problem take care of itself.


RE: Darwin
By splint on 11/9/2009 8:45:18 PM , Rating: 3
I have this charger (AC-4U) and it's of pretty high quality. Your insinuation of Chinese stuff being crap is 20 years out of date. From the looks of it the two screws that hold the two halves of the plastic shell together may have been over-torqued during manufacturing causing the top half to separate when you pull it hard.


RE: Darwin
By mmcdonalataocdotgov on 11/10/2009 8:22:30 AM , Rating: 1
I think so too. China uses the highest quality of toxic materials in its children's toys and toothpaste and baby formula... etc.


Where in the world?
By FireTech on 11/10/2009 3:25:22 AM , Rating: 3
Is this just US or worldwide?
The article is sparse on info regarding the locations affected...




RE: Where in the world?
By Hare on 11/10/2009 2:40:45 PM , Rating: 2
You might want to have a look at the official recall website... It's pretty much global (the number is actually quite small in that perspective).


Impossible to know if I'm affected
By banvetor on 11/10/2009 6:06:53 AM , Rating: 2
Now if they only wrote on the charger with a font/color as readable as the one in the article photo, then I could at least know if I am affected...




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