Yesterday we reported that law firm Green Welling LLP filed a nationwide class
action lawsuit against Nintendo of America for defective wrist straps. Nintendo
has offered an official rebuttal statement to the allegations, as carried in a GamesIndustry.biz
story.
“We believe the lawsuit to be completely without merit,”
read Nintendo’s statement. “Nintendo has a long tradition of delivering
high-quality products and excellent customer service, and we take all reports
from our customers seriously.”
“At the time we became aware of the lawsuit, we had already
taken appropriate steps to reinforce with consumers the proper use of the Wii
Remote and had made stronger replacement wrist straps available. This suit has
had no effect on those efforts,” said the company.
The class action lawsuit awaits approval from a judge.
Nintendo has already responded to wrist strap worries with stronger materials and
safety reminders.
Last week Nintendo started offering free wrist strap
replacements for all Nintendo Wii owners, allowing its users to upgrade to
the safer and hopefully less accident-prone equipment.