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"It just works."

Apple's Genius Bar better brace itself for some upset customers.  Buyers of Apple's pricey, sleek MacBook Pros are finding [Apple Discussions Forum] that their machines lock up and stop responding when you stress them.  The hard freeze, which occurs in OS X, is reportedly non-recoverable, though users can SSH into their frozen systems.

The company recently refreshed its MacBook Pro laptop lineup to feature Intel's new 32 nm Sandy Bridge CPUs and AMD's Radeon 6000 Mobility series GPUs, ditching NVIDIA GPUs (the 13-inch model is now no longer offered with discrete GPU).

While the hardware refresh looks promising, the reports may give potential buyers potential cause to steer clear.  Apple is reportedly aware of the issue, but does not have a fix for it at present and has not publicly commented on it.

Apple often remains silent about its quality issues.  That allows it to maintain an inflated perception of quality among consumers and the press.  

The company heavily sells its systems on claims that they are easier to use than Windows and lack Windows-like problems.

The tendency of its new laptops to freeze up stands in stark contrast to these claims.  Reportedly machines can crash under a variety of scenarios.  Describes one user:

Received a new 15" 2.2/6750M MBP last week and have been having some issues with the machine locking up under load.

For example if I boot up a VM using Fusion the temperature will spike up above 90 degrees and the machine will lock up most of the time. The machine appears locked (cannot move the mouse at all and keyboard is unresponsive). I can SSH into the machine still and it still is running however. This is one example but it will freeze under a number of circumstances where the CPU/GPU load is very high (rendering, DJ Software, compiling so far in my travels).

Another user, back on Apple's official Discussions forum, bemoans:

Great. I'm having the exact same issue. It happens when rendering video in Imovie. The fan comes on and everything freezes. I can do nothing but a hard reset. Now I'm wondering if I should return this $2000 item and wait until all the bugs are fixed. 

Maintaining its image of producing "magical" products has been a struggle of late for the gadget-maker.  While some devices like the iPad 2 pleasantly surprised, the company has received a dose of reality from recent malware attacks.  As it continues to grow its marketshare, it will likely continue to encounter the hardware issues and malicious attacks that have become a fact of life for OS maker Microsoft and its hardware partners.

In that sense, Apple may be a victim of its own image which it has worked so hard to create.

Update: Monday March 21, 2011 6:00 p.m.

Late today Apple rolled out an update to OS X 10.6 "Snow Leopard", which included a number of updated features and fixes.  A special version of the update was crafted for the early 2011 MacBook Pros (discussed in this article).  While ostensibly to fix other issues, many believed that this update would fix the freezing problems.

It appears it did not, at least not for all those afflicted.  Writes one user on the MacRumors forums:

this still does not fix the issues on the new MacBook Pro 2011 models (15" 2.3ghz) - just tested on the two machines we have here. Still they are getting too hot, constantly the fans are blowing (testing with Transmission/Bittorrent downloading the Ubuntu DVD). Also we had two freezes already (only under heavy load). I am posting updates on our findings to our blog ( http://j.mp/dLSqgy ) - and we are still waiting for replacements from apple.

Users are also reporting that the update fails to fix another crucial problem, blackouts when connecting to Apple's 24-inch Cinema Display.  Writes another user:

Still experiencing blackouts. No graphics glitches but definitely got 2 blackouts post update...albeit less frequent. Back to the drawing board i guess.

In fact, the update seemed to cause crashes/freezes when using Apple's iTunes.  Writes one user:

I'm on a new Macbook Air (13" maxxed out) and the update seems to be causing iTunes to freeze the whole system - clock, mouse, keyboard, etc. It happens about 5-6 seconds after I launch iTunes. I can start a song, and it will continue to play after the system locks up, but otherwise I'm stuck with a hard reset. I tried clearing the preference files in \Users\[me]\Library\Preferences, but that didn't help. I repaired disk permissions before and after the update. Any suggestions?

Adds another:

Since the update I've had 3 crashes with iTunes.
2011 15" 2.2 MBP.

Not sure its related to the update, but in the space of just over a year, I've never had a crash with iTunes on MacOS 

In other words, it appears that the update not only failed to fix existing issues, but caused additional ones.


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This just in!
By spread on 3/21/2011 5:33:06 PM , Rating: 5
Blogger on DailyTech confirms what everyone else knows. Macs are pretty and sacrifice function for a nice form.

Useless for actual work.




RE: This just in!
By chmilz on 3/21/2011 5:53:49 PM , Rating: 5
5 isn't enough.


RE: This just in!
By vol7ron on 3/21/2011 9:34:49 PM , Rating: 2
Curious if this is an SSD issue like the early Micron problems due to increased IOPS. Of course, the obvious issue is heat.

Regardless, this is why Apple wants to charge more and have less customers to worry about. Apple, the fix is to raise the price another $1K so I don't have to hear about your crap anymore.


RE: This just in!
By Motoman on 3/21/2011 6:49:03 PM , Rating: 5
Indeed. The Mac is all the proof you need that not everyone in the world needs a computer. As evidenced by anyone who bought a Mac instead of a computer.


RE: This just in!
By Phynaz on 3/21/11, Rating: -1
RE: This just in!
By HrilL on 3/21/2011 7:17:06 PM , Rating: 1
No because you still have all the hardware problems. I doubt installing windows on these Mac's would solve the freezing. It sounds like an over heating issue.


RE: This just in!
By Phynaz on 3/21/2011 7:26:01 PM , Rating: 1
But wait, I thought Macs are overpriced because they use the same hardware as PC's?


RE: This just in!
By GodisanAtheist on 3/21/2011 8:04:38 PM , Rating: 3
Yeah, I'd rather have $800 worth of components go to poop instead of $2000 of the *same components* going to poop.


RE: This just in!
By MeesterNid on 3/22/11, Rating: -1
RE: This just in!
By nafhan on 3/22/2011 9:44:49 AM , Rating: 3
I saw an HP with a quadcore sandy bridge (2630QM) and AMD 6770M for $900 on Slickdeals last night. The screen and battery life probably aren't as good as the Mac's, but otherwise, same or better components as a $2200 Mac. Coupon code NB739862 at HP if anyone is interested... I came very, very close to buying. Really can't justify getting another laptop, though.

So, that guy probably was being a troll, but he's still right!


RE: This just in!
By JonnyBlaze on 3/21/2011 8:28:35 PM , Rating: 2
We are talking about a laptop here not off the shelf motherboards. it would freeze no matter what OS if the design of the laptop is bad.

i know you already know this and are just being a normal apple user tho.


RE: This just in!
By Phynaz on 3/22/11, Rating: -1
RE: This just in!
By someguy123 on 3/21/2011 10:57:41 PM , Rating: 2
It's overpriced compared to comparable specs. Much like how comparable PC hardware quality can vary from manufacturer to manufacturer, similar spec'd Mac hardware can vary in quality as well.

Don't know where the premiums are going, but it's obviously not to quality assurance.


RE: This just in!
By spread on 3/21/2011 11:28:45 PM , Rating: 5
Macs usually lag behind PCs in hardware. Sometimes as little as 6 months, sometimes several years. Its nice that the Air offers an "upgraded" Core 2 Duo now. Absolutelly worth the money, right?


RE: This just in!
By safcman84 on 3/22/2011 5:30:40 AM , Rating: 2
quote:
But wait, I thought Macs are overpriced because they use the same hardware as PC's?


Yes, but not in the same form factor. Looks like Apple got the cooling design of their cases wrong, and users are paying the price (on top of the premium they already paid to have a Apple badge on their PC)


RE: This just in!
By merc14 on 3/22/2011 8:32:30 AM , Rating: 4
Apple uses the same hardware as a Windows machine but then stuff it into a fashionable case that forgoes ventilation for looks. They then load it with OS-X and sell it for 1.5 times what a better equipped Windows laptop would cost. When it seizes up at 90c and shuts down, as it should, it is a user problem, not a Mac problem, so pack sand fanboi and quiet down or we'll ban you from the forum.

Now do you understand the difference?


RE: This just in!
By tastyratz on 3/22/2011 10:17:00 AM , Rating: 1
To the same token that a Kia is the same as a Honda because they are both cars that make xhp and get xmpg etc.

Apple uses the same processor, same memory, and makes a motherboard identical in function to competing manufacturers. Stripping all else apple produces hardware that generally has impressive specifications in many cases. Then they turn the "free beer" knob in the QA department on the way to the design department where they pay NO attention to whats actually inside the box.

See a common theme with apple? Consistent quality problems related to pushing products out the door and not checking to make sure it works. They also have a problem with overheating because *gasp* hot electronics need ventilation! What a thought! When you take out the air holes, close up the air space, and grind down the heatsink... things start to overheat.

A 4 year old could have figured that out. Now now long till the sheeple catch on to this trend?


RE: This just in!
By HrilL on 3/24/2011 3:46:33 PM , Rating: 2
looks like the iSheep came through down rating everyone because they can't stand the truth.


RE: This just in!
By hiscross on 3/23/11, Rating: 0
RE: This just in!
By Jcollector1 on 3/23/2011 3:58:22 PM , Rating: 3
Not that the MILLIONS and MILLIONS of Ipod's classics that break every years about 1 month after the warranty expires doesnt equate to "Crap".

I consider "crap" to be any idiot who spends 2200 on a laptop that he could buy for 900 to be pretty "crap"py

And the more you apple snobs wear off on us peons the more half a percent of market share you gain every year the more hackers will develop malicious software that will attack you super premium Mac's.


RE: This just in!
By quiksilvr on 3/21/2011 8:45:22 PM , Rating: 4
Seriously. News flash! If you encase a laptop in 1" of aluminum with little to no ventilation, guess what happens when you push that CPU to the limit?


RE: This just in!
By AnnihilatorX on 3/22/2011 5:42:44 AM , Rating: 5
Steve Jobs will knock on your door and say, you are using it wrong.


RE: This just in!
By JBlongz on 3/24/2011 8:53:04 AM , Rating: 1
quote:
Macs are pretty and sacrifice function for a nice form.

Useless for actual work.


Really guy? I've been using them for years to develop in ruby, c, php, and now C#/Boo via MonoDevelop. I consider that to be more work than the average power user.


RE: This just in!
By JBlongz on 3/24/2011 8:55:33 AM , Rating: 2
I just bought the new 13" last week, modded it (replace optical with second hdd), and I have no issues! Also running Ubuntu via VMWare Fusion. I use Logic Studio Extensively. I guess the problem must be those new graphic chips in the 15" and 17".


Hmmm.
By rudolphna on 3/22/2011 12:10:41 AM , Rating: 5
I work for Best Buy as a PC Sales Associate, and I roll my eyes (we all do) when someone walks in wanting to buy a Mac. We try to talk them out of it, to push them toward something GOOD, like an ASUS, Toshiba, or Samsung. But no, they insist because it's "just better".

Let's take a look at some numbers.
The base Macbook Pro we sell.

Price: $999.99
CPU: Intel Core 2 Duo
RAM: 2GB
HDD: 250GB

Huh.

My laptop, an ASUS K52 series
Price: $649.99
CPU: AMD Phenom II X3 N830
RAM: 4GB
HDD: 500GB
Graphics: Radeon HD 5470
Screen: 15.6"

Hmm, I'm seeing something amiss here.

My desktop computer.

CPU: AMD Phenom II X4 965BE (3.4Ghz Stock, actual is 3.75)
RAM: 8GB DDR3
HDD: 40GB SSD. 640GB Storage
GPU: Dual 5770s in Crossfire
PSU: XFX Pro 650W Modular
Disc Drive: Blu-RayROM/DVDRW+ DVDRW
Monitor: LG 23" IPS-LED
Speakers: Harman/Kardon Soundsticks III
Keyboard/Mouse: Logitech Wired Illuminated/RAZER Deathadder
Case: Antec ThreeHundred, Plus Corsair H50 Water cooling with dual antec-tri cools in push-pull exhaust config

Alright, this totals to an estimated $1,600.

Let's find out what you get in a mac for this price.

From apples website, you get...

21.5" iMac. Screen is TN Panel, not IPS
CPU: Intel Core i3 3.2Ghz (first gen, Dual Core)
RAM: 4GB
HDD: 1TB
Speakers: Cruddy built in
Keyboard and mouse: Awful, cheap, and devoid of features
Disc Drive: DVD-RW
Graphics: Radeon 5670

Hmmmmmmm. This is $1499.99. To upgrade to a 3.6Ghz processor OR 8GB RAM it is a full $200 EACH. Huh.

What does it take to get something similar to what I have, or as close as you can.

Mac Pro: Base Price before upgrades (in parenthesis) $3,499

CPU: Intel Xeon 2.8Ghz (Nehalem)
RAM: 8GB ($375 Extra, stock is 3GB)
HDD: 1TB
GPU: Crossfire Radeon 5770 (Extra $150, stock is 1 5770)
Optical Drive: 2x DVD-RW (Extra $100 for two, and Blu ray isn't an option)
Display: 27" Apple Display (TN Panel I believe, and costs $999)
Keyboard Mouse: Still Apples Cheap, cruddy basic stuff
Speakers: None

Final Configured Price: $4,223 f'ing dollars. WTF IS APPLE SMOKING!?

Apple, go screw yourself and your overpriced pieces of SHIZA.




RE: Hmmm.
By kiwik on 3/22/11, Rating: -1
RE: Hmmm.
By rudolphna on 3/22/2011 1:48:25 AM , Rating: 5
Build quality isn't everything you know. $1000 for great build quality but crap performance doesn't appeal to everyone. The K52 series is much better than most others, Namely Dell and HP in terms of build quality. Keyboard actually isn't that terrible. Those aforementioned are much, much worse. The gateways and Acers take the cake for worst keyboards of all time.

But For less, my build quality may be lower, but I have much better performance where it matters. Inferior product my ass. And as far as battery goes, I can actually manage a little over 3 hours surfing the web, checking email. Which is all I need.

If you are going to defend Apple's pricing on build quality and battery life alone, forsaking performance, than you are the idiot.

I've used newer latitudes and Thinkpads, not really a fan of them. Sure they may feel slightly more solid, but other than that, not a whole lot of difference.

Seriously, I can't get over this. INTEL CORE 2 DUO. That's a 3 year old chip being sold in a thousand dollar computer. You are going to sit there and defend that?

You're just bitter because I said that I work for Best Buy, and thus obviously I am an idiot who lies to people. No, I really am not. We (most of us, anyway) try our best to help people get what they need. Which usually doesn't amount to anything more than an inexpensive laptop with a Pentium Dual-Core, or i3. So, people need a thousand plus dollar computer for basic surfing, checking email, and word processing? No. A basic $450-500 laptop will do that job perfectly fine.

Now pull your head out of your elitist arse and look around.


RE: Hmmm.
By mellomonk on 3/22/11, Rating: -1
RE: Hmmm.
By sviola on 3/22/2011 11:09:10 AM , Rating: 3
quote:
Just because newer hardware is available does not mean that it automatically means that everything that comes before it is crap.


No, but it means that things that came before should be sold at a discount not at a price higher than the newer stuff.


RE: Hmmm.
By magneticfield on 3/22/2011 12:16:48 PM , Rating: 2
I wouldn't put "build quality" and MBP in the same phrase, as a comment to this article.
Not today


RE: Hmmm.
By kiwik on 3/22/2011 1:34:22 AM , Rating: 2
Also, the 27" Apple display is still IPS as far as I know.


RE: Hmmm.
By sviola on 3/22/2011 11:11:33 AM , Rating: 2
But in his example it was a 21.5" display not 27".


RE: Hmmm.
By Alexstarfire on 3/22/2011 12:48:11 PM , Rating: 2
I'm no Apple fan.... but are you blind? It clearly says 27". It's not like he can edit his post so you can go look up at it again to see. I don't think a 21.5" screen even exists.


RE: Hmmm.
By Alexstarfire on 3/22/2011 12:51:12 PM , Rating: 2
Ohh, I see the 21.5" as well. The iMac example. He also mentions the 27" Cinema display in another example right below it. That's what the above poster was talking about. I have no idea about the iMac.


RE: Hmmm.
By teerock on 4/21/2011 12:58:18 AM , Rating: 2
Seriously dude - how can you possibly think you are doing your customers a good deed by pushing them towards a PC? I don't care what arguments you might have over the hardware, the biggest cause of computers crashing, PC's or Mac's is software made by Microsoft. The only thing that ever brings my Mac to it's knees is Microsoft Office.

I shall happily walk through life with my elitist head up my elitist arse safe in the knowledge that my time is not being wasted having to re-boot because Microsoft's marketing department pushed some pile of crap out the door before it was ready.

As a wise man once said "If you want to work on computers, buy a PC, if you want to use computers to get work done, buy a Mac."


By UnauthorisedAccess on 3/21/2011 5:57:56 PM , Rating: 2
Help me out here guys - if you were producing a product like a laptop then you would surely subject it to some basic testing?

I would expect every laptop (regardless of make) to undergo 100% CPU + 100% GPU testing for 24 hours in a temperature controlled room set to 30 degrees Celsius.

I'm constantly dumbstruck when I hear about hardware that doesn't work when it's stressed.

Form over function FTL.




RE: Surely this would have come up in testing?
By Nutzo on 3/22/2011 12:36:56 AM , Rating: 5
But they tested it like a typical mac user, and it didn't overheat when reading email or reading the new york times.


RE: Surely this would have come up in testing?
By phantom505 on 3/22/2011 5:01:28 PM , Rating: 3
There's another use for a Mac? It doesn't play games for squat.


By Lerianis on 3/23/2011 5:49:07 PM , Rating: 2
I got pissed about that with my Gateway P-7811FX. Every single time I 'stress' the machine's graphics card, instead of throttling back the card it allows the card to get up to the point where it hard locks!

They need to start realizing that gaming class means GAMING CLASS, and test the thing like you said!


Re: Issues
By sprockkets on 3/21/2011 8:21:40 PM , Rating: 1
quote:
For example if I boot up a VM using Fusion the temperature will spike up above 90 degrees and the machine will lock up most of the time.


Don't emulate lesser OSes.

quote:
Great. I'm having the exact same issue. It happens when rendering video in Imovie. The fan comes on and everything freezes.


iMovie wasn't designed to handle amateur porn.

quote:
Still they are getting too hot, constantly the fans are blowing (testing with Transmission/Bittorrent downloading the Ubuntu DVD).


We do not support piracy.

quote:
Still experiencing blackouts.


Call your power company

quote:
I'm on a new Macbook Air (13" maxxed out) and the update seems to be causing iTunes to freeze the whole system - clock, mouse, keyboard, etc.


You're streaming it wrong - get an ipad2, should solve it.

quote:
Since the update I've had 3 crashes with iTunes.


Not two or five? That's right on target.

- Steve

Sent from my G4 Macbook




RE: Re: Issues
By StevoLincolnite on 3/21/2011 9:58:03 PM , Rating: 2
*Warning* Lame post above.

Sent from my Windows 7 Desktop which makes any Mac look slow.


RE: Re: Issues
By sprockkets on 3/21/2011 10:17:09 PM , Rating: 2
In case you didn't get it, it's one of Steve Jobs' tersely worded replies he gives when something of his doesn't work, like

"You're holding it wrong."

Thanks for being stupid.


RE: Re: Issues
By StevoLincolnite on 3/21/2011 10:27:00 PM , Rating: 1
Now now, no need for childish name calling.

I assume you missed the fact that; my last post was dripping with complete and utter sarcasm and hence it holds no weight?

Sheesh, tough crowd.


RE: Re: Issues
By sprockkets on 3/21/2011 10:41:38 PM , Rating: 2
Oh well normally they get 5's so this time I struck out.

But the way you worded it doesn't sound sarcastic.


RE: Re: Issues
By B3an on 3/22/2011 3:06:29 PM , Rating: 2
It's a shame people have rated your comment down out of stupidity, thinking it's serious. You was CLEALY taking the p**s out of Apple/Jobs.


Fix released...
By lewisc on 3/21/2011 5:51:14 PM , Rating: 3
As another user mentioned, an update to OSX was released today. I've downloaded this and it has fixed the problem on my machine, at least. I'd managed to get my system to lock doing a pretty basic stress test prior to the update, but not after.




RE: Fix released...
By JasonMick (blog) on 3/21/2011 6:14:44 PM , Rating: 3
quote:
As another user mentioned, an update to OSX was released today. I've downloaded this and it has fixed the problem on my machine, at least. I'd managed to get my system to lock doing a pretty basic stress test prior to the update, but not after.


Some users are still reporting locking post update. Additionally some users are reporting new issues of freezing within iTunes.

The update appears to have created more problems, while failing to fully fix the issues afflicting at least some MBP users...

I'd say it's pretty premature to declare this case closed. In fact Apple may need to work on yet another update to fix the problems caused by this one...


RE: Fix released...
By lewisc on 3/21/2011 6:28:59 PM , Rating: 2
I take your point. I can only speak of my experience, which has been that the specific freezing issue hasn't recurred since the update. I've not experienced any other issues, as mentioned by users on MacRumors, so can't comment on those.


Just to be fair...
By jlew715 on 3/21/2011 10:59:25 PM , Rating: 2
...I have an early 2011 15" MacBook Pro (the higher end one). No crashes pre- or post-patch in Windows 7 or OSX. Sure wish people wouldn't assume that every single machine is defective because a couple have issues. I can play Crysis 2 on Windows just fine, watch movies, encode video, etc. Same story with Mac OS. Ironically the only app I've had crash under OSX is Steam =P




RE: Just to be fair...
By B3an on 3/22/2011 3:40:45 AM , Rating: 2
Dont know why people like you buy Macbooks only to install Windows on them and play games. It would surely be a much better idea to buy a Windows laptop that will have better hardware for running these games, thats also the same price or less.


RE: Just to be fair...
By Chocobollz on 3/22/2011 4:41:18 PM , Rating: 3
So you can play Crysis 2 on your macbook? Great! I can play it too on a $800 laptop. And yes, my e-peen is smaller than yours. Is there anything else you'd want to say? No? Case closed.

LOL


RE: Just to be fair...
By jlew715 on 3/23/2011 12:28:26 AM , Rating: 1
I realize most of what you said stems from 'hurt durr hate the Apple user,' but I mentioned Crysis 2 as an example of a task that would max out the CPU as mentioned in the article, not as a form of bragging. I know that many cheaper machines have equal if not better performance, and if I was looking for a gaming computer the last place I'd turn is Apple.


Tony Swash
By StraightCashHomey on 3/21/2011 6:20:03 PM , Rating: 5
Hi




RE: Tony Swash
By Chocobollz on 3/22/2011 4:28:21 PM , Rating: 2
*beep*

Oh hi! This is Tony Swash here. I can't talk to you right now man! I'm too busy fixing this fukin macbook. And now I don't know how to troubleshoot this damn thing because most of the tools is for.. uhh.. well... PC!! Did I say that? Just forget what I'm saying! Uhh.. gotta go now man! Talk to you later! kthxbye!"

*beep*


Its a feature
By Bioniccrackmonk on 3/21/2011 9:53:35 PM , Rating: 5
Just ask Apple




RE: Its a feature
By Strunf on 3/22/2011 9:17:33 AM , Rating: 2
Exactly, your Mac just found you were starting to show some signs of fatigue so it went into a halt for your own safety, elsewhere we would have to pay for this kind of feature!


Picture
By Uarmm on 3/22/2011 8:37:28 AM , Rating: 4
Does anyone have that picture in wallpaper size? I'd like to set it as my background on my Macbook.




RE: Picture
By Chocobollz on 3/22/2011 4:46:03 PM , Rating: 2
/sarcasm
LOL You don't even have to set it as wallpaper. It is already printed on your face!


By raabscuttle on 3/21/2011 6:44:22 PM , Rating: 4
Just a basic commodity product – built by the same people who build the HP’s, dell, etc. They are not built with “magically” better components as they pretty much have average (SquareTrade) or worse than average (Consumer Reports) failure rates. Indeed when IFixIt tore apart the newest Apple lappy, they found some slip-shod workmanship in it (stripped screws; a ribbon cable not installed properly; an vast overabundance of thermal grease (hmmm, maybe an indicator that this may have been their fix for this “issue” – though too much thermal grease often exacerbates heat issues).




By KoolAidMan1 on 3/21/2011 7:44:36 PM , Rating: 2
I (knock on wood) haven't had any hardware issues in either OS X or Windows 7 yet on the 2.2ghz 15" MBP. This is after running things like Starcraft 2 or Team Fortress 2 for two+ hours. It gets warms as is to be expected, but no problems with freezes or anything.

So yeah, curious what the defect rate is.




Marketing vs. reality
By tech329 on 3/21/2011 11:03:49 PM , Rating: 2
As long as companies can market products and make whatever claims they please with only a minimum of blowback when they don't live up to their billing, stuff like this will continue. This isn't the first time Apple has gotten form ahead of function and until they pay a price in the marketplace they won't change. The laws of physics and the marketplace will correct this eventually. But not before companies like Apple make a killing off unwary consumers. Apple is making an art of this swindle. Dealing in commodity products like this and selling them at premium prices is a recipe for disaster. One of these days Apple stock will come crashing down hard and everyone will be saying WTF. Same old, same old.




By TEAMSWITCHER on 3/22/2011 8:41:06 AM , Rating: 2
I think this is a case of defective components or improper manufacturing. One thing I can say for sure about Apple is that they will correct the issue for every user that is having a problem. From personal experience i cannot say the same thing about Dell, HP, or ASUS.




lockups
By Shadowmaster625 on 3/22/2011 10:56:10 AM , Rating: 2
So does it come out of its frozen state if it finishes the encoding task? Or does it just stay frozen forever even if you just encoded a short clip?




Derp derp
By Onimuto on 3/22/2011 12:41:36 PM , Rating: 2
Ok , so this is really disturbing.
This has to be worse then console fanboys fighting over if ps3 or xbox360 is better. Of course you have the wii crowd too with sales figures and what not. I see the same here windows versus Mac versus Linux ( even thou Linux guys early post it seems , or they just don't represent they are using Linux).
I read all the post and see all this bickering. " Mac is virus immune" , no it isn't. This whole zomg windows gets 99.9% of all viruses , really 99.9 ?
I never had an feeling of pro or anti mac's till I started to read post on this site more.
Mac people are like the driver of a caddy escalade who thinks there caddy is so much different then a chevy Taheo ltz. Different names same stuff a few cosmetic changed and minimal hardware changes.
As far as a Mac book pro you can spit the quality bid all you wish. The hardware is the same stuff others use. They do like every other company lowest bid wins. Why you think hard drives found in the same 17 inch can range from western digital to seagate.
Price well it is beyond over priced. Over price is charging 10-20% more then others , apple takes the cake with pricing there products 100-200% higher.
17 inch Mac book pro
Intel I-7 sandy bridge 2720
4 gigs DDr3
Amd 6750.
750 gig 5400 rpm
No VGA , no hdmi included in standard setup VGA cost additional 29.99 hdmi 34.95
And why zomg macs had lights peak intels new interface zomg zomg it stumps on usb3.0
No biometric security
Price $2,499
Now I could but won't go to every pc vendor to show prices.
Hp pavilion dv7-t quad edition
Intel I-7 sandy bridge 2720 (basic gives the 2630)
6 gigs DDR3 1333
750 gig hdd
Amd 6770 (basic with 4950)
Blu ray drive
4 USB , VGA, hdmi, e-Sata
Biometric finger print reader
Hd web cam with two mics
17.4 inch screen
Second harddrive bay , raid capable
Beats audio sound with sub woofer
Price $1,279 (basic is 1099)
Hp gives more machine for over $1000 cheaper. Now let's make a pc at same price as Mac here
Now let's looks at one more
Msi Gt680r
Intel I-7 2630
8 gigs DDR 3 1333 ( exspan to 12gigs$
Invida 460m gtx
2x 500 gig 7200 raid 0
720 web cam mic
Blu ray
USB 3
Subwoofer
27 color lights
$1,699
Stomps Mac book pro for hundreds cheaper
I could go on.
You people warship a name brand makin you a stupid
Consumer. I hold no loyalty to any name brand.
I type this now on my 4th iPhone I own since the original iPhone .
I but what technology is best at the time.
The only reason I would consider a Mac is to use the iOS sdk




Mick is a tard
By lawrance on 3/26/2011 11:00:37 PM , Rating: 2
I knew this article was written by Jason Mick before I clicked on it. He's the #1 Apple hater, bar none. I can't believe he "wrote" an article by trolling Apple's forums and pasting in a few complaints that a few users are having. And that... drew you guys in like moths to a flame. Here's a newsflash: Some people are going to have issues with every single product Apple releases. I can pick any piece of hardware or software ever released by Apple and do exactly what braniac Jason Mick just did. That's not talent. That's sad.

Perhaps if Mick (or the rest of you who commented in agreement with Mick) wanted to educate yourselves, you could hang out at Dell, HP or Sony's forum's and really see some computer issues. The fact of the matter is, Apple has the fewest problems of ANY major computer manufacturer and the highest customer satisfaction. That's why there are so many fans. Because they've earned it.

Mick: I can't tell you how bad these articles make you look. You need to keep your obvious bias in check if you ever want to be taken seriously as a writer.




Steve
By DigitalFreak on 3/21/11, Rating: -1
RE: Steve
By Camikazi on 3/21/2011 10:35:26 PM , Rating: 3
Better? You mean better like how it almost disappeared the first time he left? I honestly believe Apple has no life without Jobs.


RE: Steve
By abscode on 3/22/11, Rating: 0
Too late
By Phynaz on 3/21/11, Rating: -1
RE: Too late
By KeithP on 3/21/11, Rating: -1
RE: Too late
By messele on 3/21/11, Rating: -1
RE: Too late
By JasonMick (blog) on 3/21/2011 5:59:11 PM , Rating: 4
quote:
Oh BTW, why don't you post an "article" every time a Dell or HP or Lenovo needs a software update?


If by "needs a software update" you mean "crashes and dies" we tend to... e.g.:
http://www.dailytech.com/Microsoft+Investigates+Wi...

That said, Dell, HP, and Lenovo don't claim their projects to be "magical" or immune to viruses.

(To be fair Apple has sort of admitted its computers aren't immune to viruses given that its website advises users to purchase AV protection; its ads however, continue to promote that OS X can't get viruses like Windows.)


RE: Too late
By StraightCashHomey on 3/21/2011 6:19:10 PM , Rating: 2
Agreed.

If you had a guy in your office that came in every day and repeatedly said "I'M THE GREATEST FUCKER HERE, ALL YOU SHITS WOULD DIE WITHOUT ME", then you're going to love to throw dirt on him any chance you can get, as long as there is legitimate dirt to throw on him... which in this case, there is.


RE: Too late
By headbox on 3/21/11, Rating: -1
RE: Too late
By JasonMick (blog) on 3/21/2011 6:36:54 PM , Rating: 4
quote:
That's because it CAN'T get viruses like PCs.

To quote a reader (Iaiken):
quote:
It's too bad that stupidity isn't painful...


RE: Too late
By KoolAidMan1 on 3/21/11, Rating: -1
RE: Too late
By snakeInTheGrass on 3/21/11, Rating: -1
RE: Too late
By snakeInTheGrass on 3/22/11, Rating: -1
RE: Too late
By KoolAidMan1 on 3/22/11, Rating: -1
RE: Too late
By Phynaz on 3/21/11, Rating: -1
RE: Too late
By Tony Swash on 3/21/11, Rating: -1
RE: Too late
By damianrobertjones on 3/21/2011 7:34:13 PM , Rating: 2
Yes, they will be. More market share will see to that. Sure, it might not be this year, or next year, or the year after, but once Apple near 50% (Which I do actually see happening), the flood will start and it won't be nice.


RE: Too late
By PaterPelligrino on 3/22/2011 1:27:03 AM , Rating: 4
quote:
Macs obviously and quite clearly do not get "viruses like Windows". The experience of malware on a Mac is nothing like the experience of malware on a Windows PC, the threat level experienced by Mac users is nothing like that suffered by Windows users.


I haven't had any type of malware problem on my Windows system in the last 6 years - nothing . Before that, there were a couple of things my anti-virus software made short work of in the background. I can't remember the last time my computer crashed or froze. This in spite of the fact that I visit the odd dodgy site and simultaneously run dozens of bickering, non-Msft apps.

It is precisely this disconnect with Apple agitprop that turned me against you people. I only started to actively dislike Apple when they began airing those lying, smug, condescending TV ads that painted all PC users as clueless, fat, sexually-unfulfilled losers.

You guys want to splash out on pretty products and hang in coffee shops doing cool things with each other - fine. You want to make a fashion statement and accessorize with suede covers and cases for your Apple kit - I think that's really lovely. But don't try to justify your existence by lying about those of us who don't worship at the Church of Steve. No PC user who knows anything about computers recognizes himself in the stereotypes you pass around as accepted wisdom.


RE: Too late
By ie5x on 3/22/2011 4:39:21 AM , Rating: 3
Well put.

I have been using Windows ever since I started using computers. Reason being the ROI, not that it's magical, dramatic, elvish, or white as a unicorn...
I try to keep my mind open. A common pattern I have seen with Apple users is that they introduce the irrational love factor and do not exercise their brain while vouching for their pricey purchases. The companies behind everything you use are only concerned with their profit, not your benefit. They are not in love with you so don't be in love with them. The onus is on you to not get blindly biased. Behind the marketing makeup, check what's working and more importantly what isn't, simple as that.

P.S.- But if you have loads of money to spare and are an arrogant nut-head, Apple is for you.... :).


RE: Too late
By Tony Swash on 3/22/11, Rating: -1
RE: Too late
By MeesterNid on 3/22/11, Rating: -1
RE: Too late
By Pirks on 3/22/2011 3:07:38 PM , Rating: 1
Well, my Windows lets me play my games without getting in the way, and do some 3D game development too, also without getting in my way, that's why I gave Steve Jobs a finger a long time ago.

When I see at least 1 (one) virus or trojan on my Windows machines - I'll reconsider. I'll begin listening to Tony Swash's pompous lectures then. But not yet, not yet Tony ;)


RE: Too late
By Tony Swash on 3/22/2011 3:21:23 PM , Rating: 1
quote:
Well, my Windows lets me play my games without getting in the way, and do some 3D game development too, also without getting in my way, that's why I gave Steve Jobs a finger a long time ago.


Which games? A few years ago I was part of the 'Infiltration' modding team on Unreal Tournament. I did level design - really enjoyed it.


RE: Too late
By Pirks on 3/22/2011 3:40:55 PM , Rating: 3
Ah, too many to mention here :) Currently my favorite game of the year is Amnesia: The Dark Descent, this is freakin damn Masterpiece of games *thumbs up*... also enjoyed Dead Space 2 very much, Darksiders is pretty cool one too, etc etc... you Mac fans won't understand and believe the breadth of game selection on Windows :P not your turf haha


RE: Too late
By Tony Swash on 3/22/2011 4:26:53 PM , Rating: 2
quote:
Ah, too many to mention here :) Currently my favorite game of the year is Amnesia: The Dark Descent, this is freakin damn Masterpiece of games *thumbs up*... also enjoyed Dead Space 2 very much, Darksiders is pretty cool one too, etc etc... you Mac fans won't understand and believe the breadth of game selection on Windows :P not your turf haha


I run Windows 7 on my Mac so I can play Shogun 2 and Medal of Honour. One of the reasons I love Macs is that they are just so versatile. Today i flipped between MacOSX (for the serious creative stuff) and Windows 7 for the games, diddled around in the built in Unix command line and did some web development (Wordpress based) running an Apache/MySQL/PHP stack. Personally I would find being constrained to just running Windows very limiting. I know you can hack MacOSX to run on some generic PC hardware (I did on a Dell Mini 10V last year) but it's just that - a hack. Ona Mac you can run multiple OS's and use Unix commands all seamlessly, legitimately and supported. I just love it.


RE: Too late
By Pirks on 3/22/2011 4:39:23 PM , Rating: 3
One of the reasons I love PCs is that they are just as versatile. I run OS X 10.6 in VMWare under Windows when I want to, and it runs beautifully. No need to pay double price to Jobs to get OS X running :P

On a Windows box you can run multiple OSes and use Unix commands via Cygwin, I love it too. For me it's all benefits of a Mac just twice cheaper. Why pay extra $1k-$2k to Jobs? I say he better EARN this much money first :P


RE: Too late
By Tony Swash on 3/22/11, Rating: -1
RE: Too late
By themaster08 on 3/23/2011 3:40:24 AM , Rating: 2
Legalities are the reason OS X is the least compatible OS. That is the fault of Apple, not Microsoft, or PCs in general. Otherwise it can be run on an abundance of PCs with little-to-no trouble whatsoever.


RE: Too late
By Pirks on 3/23/2011 11:21:01 AM , Rating: 2
I don't care about "legality", i.e. about what Jobs would say, he's way too arrogant to care about him and his "legality". I treat him exactly how he treats me, isn't that quite honest eh? ;)

And why would you want to boot into OS X when you can run it under VMWare just as fine? Even with 3D acceleration bells and whistles and stuff.


RE: Too late
By PaterPelligrino on 3/22/2011 9:21:49 AM , Rating: 2
quote:
Absolute tosh. No evidence to support that what so ever. If a hacker or virus writer wants to make money, attack an unprepared and virgin target, or just make a hell of a name for themselves they would go after Macs. They don't because they can't.


And with that illogical nonsense you betray your bias. Cliche or not, hackers are in it for the money, and the money is in the OS that has a market share that massively dwarfs the competition. As Willie Sutton said, he robs banks because that's where the money is.

We've had no end of articles about how easy it is to hack the Mac OS. Who was the famous hacker who compared the Mac to a house in the country with all of the doors and windows unlocked, whereas Windows was like a house in a real bad neighborhood with steel doors and bars in the windows?

So yah, maybe you're right. If you're not computer savvy, the Mac is probably the OS for you. Certainly, I always recommend the Mac to those who aren't comfortable around computer tech.

However, if you aren't an idiot - the kind who clicks on all the junk mail in his In Box - then your PC isn't going to be paralyzed with malware as those bullsh't Mac ads would have everyone believe. Just because some guy confuses his gas and brake pedals and drives his car into a wall doesn't mean I shouldn't buy a Toyota.

We're not martyrs. If the PC really was that bad, and Apple that much better, all the techies on this site would be fanboys. I certainly don't have any affection for Microsoft that would keep me buying their stuff if my computer was always crashing or getting infected with hacker sh't. I stay with the PC precisely because it does everything I ask of it, and doesn't cause me any problems. Therefore, I have no reason to move to Apple. Worshiping at the Church of Steve carries too high a price - both literally and figuratively - to tempt me.


RE: Too late
By themaster08 on 3/22/2011 11:53:35 AM , Rating: 2
quote:
Absolute tosh. No evidence to support that what so ever. If a hacker or virus writer wants to make money, attack an unprepared and virgin target, or just make a hell of a name for themselves they would go after Macs. They don't because they can't.
Only a person with very little-to-no knowledge on how malware works and infests would regurgitate such a remark. Either that, or you're well aware of this and are just clutching to this "non-existent evidence" statement to support your ridiculous claims and sheer blind love for a company that does nothing more than manufacture and sell consumer electronics.

You may find this disheartening but Apple doesn't love you back I'm afraid, Tony. They love your money. That is all.


RE: Too late
By Tony Swash on 3/22/11, Rating: -1
RE: Too late
By Pirks on 3/22/2011 3:28:30 PM , Rating: 3
I know - and you know - Windows PCs have all the market share. Macs don't.

It drives Mac victims (sorry - fans) and MS phobes into a tremendous froth. Grasp at any argument. Claim anything no matter how ridiculous. Try to argue that lack of Mac malware is a result of the super duper secure foundation of the Mac OS and platform. Just as long as you can avoid looking the sad awful truth in the eye.

Windows PCs can still claim to control 'all the world' alright - with 99.99% of market share :)

I hope you Mac victims (sorry - fans) enjoy that tiny Mac market share - cos us Windows fans sure do :)


RE: Too late
By themaster08 on 3/23/2011 3:44:48 AM , Rating: 2
quote:
I hope you Windows victims (sorry - fans) enjoy that special Windows compatibility advantage - cos us Macs fans sure do :)
I'm sure that's why you also run Windows on your Mac too, because OS X provides you with everything you need, right?


RE: Too late
By INeedCache on 3/22/2011 12:54:51 PM , Rating: 1
Still as full of shit as ever, eh Tony? "They don't because they can't." Are you serious? Can't? Anything, and I mean ANYTHING, built by man can be broken by man. But I'm sure you believe that applies to everything except a Mac. I really feel sorry for anyone who has his head so far up Steve Jobs' ass that he makes comments like these.


RE: Too late
By Tony Swash on 3/22/11, Rating: 0
RE: Too late
By sprockkets on 3/21/2011 8:52:40 PM , Rating: 2
quote:
To be fair


Well to be fair the rest of the world should also hold a press conference or media event and take the time to crap on Apple like Apple does on TV or at their ipad2 debut.

Only fair.


RE: Too late
By tng on 3/21/2011 6:01:56 PM , Rating: 2
Wow, just a little love for Mick here OK?;)

Really while he did kick Apple kinda hard in this article, as someone who could care less, I think that Apple does deserve this somewhat.

It mainly comes from Steve Jobs who promotes the image of the company. If you ask me, yes he has promoted that almost "Magical" image of the Apple product line and that does lend itself to people pointing and laughing when there is a failure of a product. I think that Apple does itself no favors when it sweeps these things under the carpet.

Apple coming out and telling people that they needed to hold their iphone 4 the correctly in a roundabout way was hilarious to watch and as far as I know have still not taken any real responsibility for the whole thing. Coming out right away and saying that we screwed the pooch on this one would have bought allot of credibility with allot of consumers, but no, couldn't do that.....

So... yeah, Apple does deserve it.


RE: Too late
By StealthX32 on 3/21/2011 7:09:20 PM , Rating: 5
Apple does and has always had teething problems with new hardware platforms. Be it iPods, iPhones, Macbooks, etc. Never buy the first generation of a new product or platform, no matter how good the promises are. Save the debugging for the fools who line up outside Apple stores a week before product launches.


RE: Too late
By JasonMick (blog) on 3/21/2011 6:18:12 PM , Rating: 5
Multiple users have reported "the fix" as you put it (OS X 10.6.7 Apple Update) DOES NOT repair the current stress-related freezing.

In fact, some users report new freezing issues (with iTunes, specifically) post-update.

I appreciate you clueing me in to these additional problems!! I've updated the piece accordingly.


RE: Too late
By damianrobertjones on 3/21/2011 6:20:28 PM , Rating: 2
I BET Apple simply throttled something.. max cpu or max gpu speed?


RE: Too late
By Nutzo on 3/22/2011 12:41:47 AM , Rating: 2
Only way they can fix the problem is by slowing down the CPU/GPU.

They had overheating problems with some of the iMac models a few yeasr ago. I know someone who went through 2. After the 1st one dies several time, Apple replaced it, and after the replacement dies a couple time, they gave him a refund. The only way he could keep it from overheating was to setup an external fan to blow on it.


RE: Too late
By damianrobertjones on 3/21/2011 6:18:45 PM , Rating: 2
Why would he? Macs hold the ground of 'being better than others', 'magical' even, machines that are built to higher standards etc.

...so, when they do break and show themselves up to be NO BETTER or worse than the competition, it's news.

P.s. You're using it wrong, throttle the GPU to 80% max.


RE: Too late
By noirsoft on 3/24/2011 12:55:30 AM , Rating: 2
I think for all Apple products the new slogan should be:

"You're using it. WRONG!"


"I'd be pissed too, but you didn't have to go all Minority Report on his ass!" -- Jon Stewart on police raiding Gizmodo editor Jason Chen's home














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