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Print 30 comment(s) - last by The Raven.. on Oct 11 at 3:14 PM

Netflix realizes that do separate accounts would be too much of a hassle

Netflix has made quite a few changes this year including price hikes, the separation of streaming/DVD plans, and an entirely separate DVD business called Qwikster.

To say customers haven't been pleased with at least one of the above-mentioned changes would be an understatement, and now, Netflix is backpedaling on its Qwikster DVD venture saying that it would be too much of a hassle.

Qwikster, a subsidiary of Netflix that was created last month, was set to be Netflix's separate DVD-only business. This means an entirely different account with a different website and billing for customers, despite the fact that it is owned and operated by Netflix entirely. It was to offer movies, TV shows and even video games via DVD rental by mail.

The negative reaction to this new business model was abundant, and after less than a month since announcing the Qwikster DVD rental by mail service, Netflix has decided to step back into its old ways. Streaming and DVD by mail content will all be available on Netflix.com once again.

"It is clear that for many of our members, two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs," said Netflix CEO Reed Hastings on the company's blog. "This means no change: one website, one account, one password...in other words, no Qwikster."

While Netflix can't seem to make up its mind when it comes to its streaming vs. DVD plans, it added that price changes are a done deal and that it is working to continue expanding its library of content.

Source: Netflix Blog



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I disagree
By amanojaku on 10/10/2011 9:54:09 AM , Rating: 5
Netflix made up it's mind (two plans), and the people were outraged. Netflix tried a stupid, modified approach (two services), and the people were outraged. So Netflix went back to what people originally liked. That was smart, because it was already loosing customers.

I understand Netflix's decision from a business perspective; costs have gone up significantly. It's just too bad that business needs do not always match the public's wants. I dropped the DVD plan simply because I don't want discs, and I'm willing to wait years for something to make it online because there are many other choices. The only loser by me going to streaming is the content owner, who isn't getting paid for a disc I'm not watching. I haven't rented a disc in over five years, but I watch streaming video daily.

Netflix isn't a company of saints: it's out to make money, like everyone else. However, it is my belief that Netflix has been among the most honest of companies, and has provided a valuable service/luxury for nearly 15 years at rock-bottom prices. The price increases are a sad reality, and a long time coming. Netflix is a middleman, and the content owners are the ones who really drive the prices. I may feel differently in a few years, but I have noticed the expanded online catalog, and appreciate it.

I might feel differently about discs if I were still pirating, but now that I'm older I don't watch things two and three times any more. However, I would like the content owners to implement a streaming/download service that allows you to burn your own discs.




RE: I disagree
By The Raven on 10/10/2011 10:14:20 AM , Rating: 2
quote:
I dropped the DVD plan simply because I don't want discs, and I'm willing to wait years for something to make it online because there are many other choices.
Amen! Between podcasts, free OTA HD TV, Crackle, Youtube, gaming consoles, hoop and a stick, etc. I don't see how anyone is complaining about not having entertainment options at somewhere around $10/mo or less. I swear they must not have lives. I feel like I don't as it is lol. But of course this is just my point of view and I mean no offense. I mean the people who pay $30+/mo for cable/sat are on a different planet from me at this point lol. But I am one of the low maintenance ones I guess.


RE: I disagree
By Cypherdude1 on 10/10/2011 10:54:40 AM , Rating: 2
The problem with streaming is the quality is usually one step lower than what it's supposed to be.

Netflix's biggest issue is not with streaming vs. disc content. It's their "28 day delay" which is ridiculous if you want DVD's ASAP. Luckily, because I am much busier now and have less time than I used to, I don't rent movies on a regular basis anymore. My Netflix account has been dormant for 2 full years.


RE: I disagree
By The Raven on 10/10/2011 10:59:00 AM , Rating: 2
quote:
It's their "28 day delay" which is ridiculous if you want DVD's ASAP.

lol I'm not sure who you are replying to...we both said that we would wait for YEARS for stuff.


RE: I disagree
By The Raven on 10/10/2011 11:03:00 AM , Rating: 2
quote:
The problem with streaming is the quality is usually one step lower than what it's supposed to be.

It is either good enough for you or it isn't. Most of us are fine with it because we 'only' have 40" 1080p TVs setup 7' away from our couches. So it is not a problem for most people from what I gather.


RE: I disagree
By BurnItDwn on 10/10/2011 11:32:13 AM , Rating: 2
I'm running a 106 inch from about 10 feet away, and while Netflix "HD" movies don't compare to bluray, they are still quite good... Non-HD movies don't look so good, but it's usually not too bad... if it's bad I can move back to my 2nd row where my eyes are about 16 feet back from the screen ...


RE: I disagree
By Hiawa23 on 10/10/2011 12:34:33 PM , Rating: 2
Netflix's biggest issue is not with streaming vs. disc content. It's their "28 day delay" which is ridiculous if you want DVD's ASAP

We all agree, it is ridiculous but It really hasn't been an issue for me, like I said I keep my Q full so there is always something becoming available when I "Fast Return" a movie.


RE: I disagree
By MrBlastman on 10/10/2011 12:42:13 PM , Rating: 1
28 days might matter to me if I had the time and money to go see movies in the theater when they came out. I'm not a teenager anymore and I'm now married and have a kid. I just can't afford to do that.

In fact, since having a family, I've found my priorities have changed so radically that I have PLENTY of other things to do than sit around hyperventilating about the next movie that is coming out on DVD/video and wanting it pronto. I just don't care. If it comes out 28 days later, whatever, I have so much else to do and keep me busy (and a huge backlog of other movies I have missed) that it doesn't matter to me one bit.

It is a non-issue to me. The only issue I've ever had with Netflix is their anemic catalog for streaming. That has been a problem since they started the service but whatever, I'm not a member anymore as kids have necessitated reorganization of funds to provide 3-D experiences. 3-D as in the real world, that place you can see and touch. I might come back to them eventually.


RE: I disagree
By Hiawa23 on 10/10/2011 10:21:27 AM , Rating: 3
I too disagree, Netflix made up it's mind by upping prices, separating DVD/BR rentals from streamin which doesn't allow for new releases, or newer movies, then when there was outrage & many jumped ship or did what I did which was cancel streamin & just go with physical media only, they have had a change of heart.

You see folks, we do have voices, & if there is something going on, that you don't agree with whether it be Bank Of America upping it's fees, or the Tea Party protests, or Occupy American cities, then it's your right to speak up. You start messing with these people's money/bonuses & they will change. I find it funny some are reporting they have had a change of mind. Um no, their pockets are alittle short, that's what has changed here. Their name brand has been dinged, that is what has brought this on. We have a voice in numbers.


RE: I disagree
By The Raven on 10/10/2011 10:38:04 AM , Rating: 2
quote:
We have a voice in numbers.

Point taken, but we also have a voice without numbers. It is called buy what you want. This is supposed to be a free market.
quote:
if there is something going on, that you don't agree with whether it be Bank Of America upping it's fees, or the Tea Party protests, or Occupy American cities, then it's your right to speak up.
On the other hand most people don't seem to give a crap about these things because they just lay down and take it where the sun don't shine. But jack up the price of Netflix and you have not seen such scorn.


RE: I disagree
By Reclaimer77 on 10/10/2011 12:36:05 PM , Rating: 2
Yeah I agree. Netflix is just terrible! Charging people the cost of a good sandwich for unlimited content a month, ugh! I spit on them.

/sarcasm off


RE: I disagree
By mead drinker on 10/10/2011 1:27:53 PM , Rating: 2
quote:
Yeah I agree. Netflix is just terrible! Charging people the cost of a good sandwich for unlimited content a month, ugh! I spit on them.


Actually it is not unlimited content. In fact the content is very limited, you just have unlimited access to the content pool of their choosing. Netflix's excuse of costs going up could have been mitigated by the movie industry itself. Just play several trailers at the beginning of every movie and earn advertising dollars from the content providers themselves. Brilliant!


RE: I disagree
By Reclaimer77 on 10/10/2011 1:45:17 PM , Rating: 1
Very cute, but I think we both know I meant unlimited access to whatever content they had available. As in no per-use charges. Why are you purposely wasting time and making issues where there are none, Straw Man?

quote:
Just play several trailers at the beginning of every movie and earn advertising dollars from the content providers themselves. Brilliant!


So be another Hulu+ who charges you money and still makes you suffer through commercials? Umm no, I would totally cancel my Netflix account in a heartbeat if they went down that path. I want on demand content, not some bastardized version of cable TV.

Ever wonder why despite Hulu having "better" and "more recent" content, Netflix absolutely dominates them in subscriber numbers?

It's just silly how you guys make an issue out of nothing. If you don't think Netflix offers a good service for the stupidly low fee they charge, you're placing WAY too much importance on your entertainment dollar. This isn't food or essential services we're talking about here!


RE: I disagree
By mead drinker on 10/10/2011 7:23:27 PM , Rating: 2
quote:
So be another Hulu+ who charges you money and still makes you suffer through commercials? Umm no, I would totally cancel my Netflix account in a heartbeat if they went down that path. I want on demand content, not some bastardized version of cable TV.


Not quite. A netflix based advertisement model would be strictly trailers, and to make most of their opportunities they could be vertically integrated. It would have the movie industry chomping at the bit since they historically had to divest themselves of theaters after the studio era. Watch a Sony movie and you get trailers for Sony movies.

I honestly don't find trailers "commercials" to suffer through. In fact many people look forward to them, an example is the use and proliferation of Quicktime trailers.

As far as bastardized version of cable TV... sorry bud that is the way the industry is going and it has Comcast shaking in their boots. The line between cable TV and IPTV is being blurred and blended. Many of these cable providers will simply become internet protocol providers and will no longer provide direct content. Just look at HBO GO. You will eventually pay the networks directly for access, with your tolerance of advertising dictating the rate. Its that simply and it is the future. The networks have been dying to cut the cable middleman out for years.


RE: I disagree
By The Raven on 10/10/2011 2:44:30 PM , Rating: 2
Just how things are new to me if I haven't seen them, as long as I have 31days*24hrs worth of stuff I want to watch in my instant queue it is actually unlimited for that month and every similar month after that.

I've had some stuff in my queue for years now and have never gotten around to watching or finishing them, like Ken Burns Jazz or Baseball. I just finally got around to watching Penitentiary and tomorrow I plan to start on the Dirty Harry movies (many of which are brand new...to me ;-).
quote:
In fact the content is very limited, you just have unlimited access to the content pool of their choosing.
Well if I choose that content pool then I am not limited to anything. As far as I am concerned it is unlimited and really aren't you splitting hairs? Where else are you going to get that amount of content at that quality level, for that price, commercial free?


RE: I disagree
By mead drinker on 10/10/2011 7:39:42 PM , Rating: 2
quote:
Well if I choose that content pool then I am not limited to anything. As far as I am concerned it is unlimited and really aren't you splitting hairs? Where else are you going to get that amount of content at that quality level, for that price, commercial free?


You sound like a battered spouse... and exactly how you "subscribe" to a dynamic content pool is beyond me. But if what you are saying is true then you have let Netflix make those choices for you. If you consider every streaming option Netflix has as "quality" content then its no wonder I cancelled mine and you still have yours. There is a reason why the movie industry does not want to lease its most popular and best properties to Netflix. Here is an exercise that one can do: Take all films on the IMDB top 250 and see the percentage of those that are available to instantly watch. I would be amazed if 20% are there.


RE: I disagree
By The Raven on 10/11/2011 3:14:53 PM , Rating: 2
quote:
But if what you are saying is true then you have let Netflix make those choices for you.
Are you a moron? So what you are saying is that it is impossible for me to choose anything because I have to let the director/producers choose everything for me. No, I see what Netflix is packing and I choose that. That is my choice. It would be a bit different if I subscribed to something like a movie of the month club not knowing what movies they were going to play. But I get to see everything that is available and choose it.

And subscribe to a dynamic library? How do you not get that? Do you mean dynamic as in 'changing'? (Or do you mean static/unchanging, now that would make sense, since you just gain access and subscribe wouldn't be the right term I think.) If so, (and to address your 'top 250' exercise) I don't know how many of those movies are currently available to instantly stream but many of them have been over the years. So yeah, you can 'subscribe' to Netflix.

And pay $8 to get 250 of the (alleged) best movies ever made for one month? Yeah I'd be amazed if I got 20% of those too considering that:
1) if they were all at Redbox it would cost you 250 movies*25%*$1= $62.50
2) if you got them on Vudu or something like that 250 movies*25%*$4+= $250+.

But no they aren't on those services either, so what is your point? Again, I ask the unanswered question..."Where else are you going to get that amount of content at that quality level, for that price, commercial free?"

Yeah for $8... amazing. Unfortunately it is not amazing, it is just a great deal if you choose what they are selling.

If you want to see what is on...instantwatcher dot com search all 250 movies and let us know what you find. I will be enjoying whatever movies that I have in my humongous instant queue.


RE: I disagree
By callmeroy on 10/10/2011 10:37:35 AM , Rating: 1
Your post is a sad commentary, in my mind, of the times we live in.

We are now in such bad times with so much corruption and bad (and arrogrant) management of major corporations we are now praising them for being honest when it happens. Despite that's what they should be doing anyway.

My mind works differently I guess -- but praising someone for something they SHOULD be doing on their own and without being told merely because its the proper thing - well that's ridiculous.

Its like a pizza joint expecting a tip when just call in my order and then drive to the place to pick it up.


RE: I disagree
By The Raven on 10/10/2011 10:53:18 AM , Rating: 2
So a company being honest is not praiseworthy? I don't follow. But you are right that honesty and trust don't seem to be valued by the average consumer these days and it is sad.


RE: I disagree
By Reclaimer77 on 10/10/2011 12:42:39 PM , Rating: 2
quote:
Its like a pizza joint expecting a tip when just call in my order and then drive to the place to pick it up.


What an amazing analogy. I'm stunned by your intellectual insights into this, and would like to subscribe to your newsletter.


thank you
By kattanna on 10/10/2011 9:49:40 AM , Rating: 2
it simply didnt make much sense, from the customers point of view, to have 2 separate websites.

glad that idea is gone.




RE: thank you
By Hiawa23 on 10/10/2011 10:27:53 AM , Rating: 2
$14.99/month for DVD/Bluray movies is more than worth it to me, as I have the 2 out at time plan & have 200 in my Q, & have been with Netflix since the very beginning. With fast return, I get the movies the next day, & can easily go through 6 movies a week. I go to the movies alot but also enjoy watching new released movies I missed, so Netflix to me is still a good value & cheaper to me than Redbox or any other service, so I will continue with them until someone comes up with a better plan of me getting new movies, TV shows, Bluray for less than $14.99/month.


RE: thank you
By The Raven on 10/10/2011 10:55:16 AM , Rating: 2
quote:
until someone comes up with a better plan of me getting new movies, TV shows, Bluray for less than $14.99/month.
I'm guessing Netflix would be the ones to do that given time...and the dissolution of the MPAA.


RE: thank you
By Hiawa23 on 10/10/2011 10:35:08 AM , Rating: 2
I don't get some hatred of physical media. It takes no more effort for me to pop in a Bluray.

I am more of a traditional guy, & I still used VHS for taping my shows, so physical media is not an issue for me, as the point for me is not what media the movies are on, but what I think should be the most important aspect, is do they provide the entertainment you want, & I would have loved for Netflix to scrap physical media & just allow you to stream all movies, old, new, in HD, but since they did not provide that, I had to make a choice, & the way I looked at it was, with physical media, atleast I can still see or rent any movie that was available for streamin if I dropped streamin, but If I dropped the physical media, I could not see any of the new released stuff or movies that I enjoy as they are not available in the streamin only plan.


RE: thank you
By Dr of crap on 10/10/2011 2:49:51 PM , Rating: 2
Really VHS?
Is your TV one from the '80s?
You need not worry about HD with VHS!


RE: thank you
By Hiawa23 on 10/10/2011 4:46:18 PM , Rating: 2
Really VHS?
Is your TV one from the '80s?
You need not worry about HD with VHS!


no, my tvs are HD, but I like to watch my TV shows at work, & I have had 4 or 5 DVD recorders but they haven't lasted over the years so many of my programs, I just tape to VHS to watch at work. so, I don't need to worry about HD, I already got HD. I knew if I put that in there someone would comment on it.


RE: thank you
By The Raven on 10/10/2011 11:10:36 AM , Rating: 2
quote:
glad that idea is gone.
I just hope that the game renting thing is not gone. I'd like a cheaper option to Gamefly, better selection v. Redbox and minus the overhead cost of a Blockbuster. I might start renting games if there was. But I'd have to see what their options were. But anyway another choice is always welcome.


RE: thank you
By kattanna on 10/10/2011 11:27:26 AM , Rating: 2
quote:
I just hope that the game renting thing is not gone


agreed. I tried gamefly once a couple years ago when we got a Wii and 360, but just never really played them enough to justify it since me and the wife are both computer gamers. But i would be open to explore game rentals from netflix if they were going to offer it. depends on the price though, since we use the 5 DVD at a time plan.


RE: thank you
By The Raven on 10/10/2011 2:58:04 PM , Rating: 2
Yeah I am still playing MW2, MotoGP '07, Reach and A LOT of others still. The price/month that I am paying is less than pennies on the dollar compared to if I was subscribed to Gamefly. I'd say on average, I'm paying far less that $15/mo for games that I can keep and resell . I could be doing one game a month at this rate if i didn't have such a back log of games I picked up on the cheap (like Dead Space for $15 or Bioshock 1+2 for $10 each).

I'm just not their demographic. But if I could've rented Dead Space for a week or two for $5 then I might have done that. It just depends I guess. Anyway like I said, another option is welcome.


That's neat and all...
By Sazabi19 on 10/10/2011 9:35:34 AM , Rating: 1
But I won't be going back to them. The streaming service is OK if you are just looking for something in general to watch if you are that bored but sucks if you are looking for anything specific. The price isn't a huge thing but not worth it to me, same with the DVD service. I have seen most of the movies I would want to rent, and I do not rent enough movies to justify the price either, and the selection is much greater on DVD than streaming. Price goes up if you want Bluray as well, which I can understand, but again, not worth that much of a price to me. By the time it is all said and done I can go to Family Video, Redbox, hulu, or certain network sites to view shows/movies I want for less per month. When I get bored I usually just get on Minecraft and build stuff anyways. The late releases for DVD rental also make it less appealing than the local video store. It may make more sense for some people, just not me.




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