Print 11 comment(s) - last by jnemesh.. on Dec 3 at 2:55 PM

Hopefully other issues will be tidily wrapped up as well

In a statement to All Things Digital's Ina Fried, Microsoft Corp. (MSFT) acknowledged that it was aware of reboot issues afflicting earlier adopters of Windows Phone 8, and promised a swift fix would be delivered early next month over the air (OTA).

Comments a Microsoft source, "We’re continuing to investigate some reports of phones rebooting and have identified a cause with our partners.  We are working to get an over-the-air update out in December."

While the comment contains no word on the scope of the issue, reportedly customers using Nokia Oyj.'s (HEX:NOK1Vcolorful Lumia 920 and HTC Corp.'s (TPE:24988X have been experiencing the annoying problem.

A handful of other bugs have also been reported.  While some customers have been able to sync their devices with Bluetooth receivers, such as in-car infotainment systems, other users report that their devices refuse to sync or experience connectivity issues.  Lumia 920 users also report experiencing poor battery life, but that problem may be on the OEM side, as Nokia has long struggled with battery life with its Lumia phones.

Windows Phone 8
Windows Phone 8 handsets will be receiving an update next month to fix rebooting issues.
[Image Source: Gigjets]

Microsoft is not alone in experiencing a rocky launch.  Google Inc. (GOOG) has struggled in the past with freezing bugs in some handsets post-update, as well as battery life issues.  And market-darling Apple, Inc. (AAPL) saw its recent launch of the iPhone 5 marred by broken maps, a battery life/wallet-draining data bug, and "purple haze" photograph discoloration.

Microsoft is currently vying with Research in Motion, Ltd. (TSE:RIM) for third place in the smartphone market.

Source: All Things D

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With the help of the Carriers?
By danjw1 on 11/28/2012 4:13:04 PM , Rating: 2
Yeah right. Each carrier has there own validation process, they will be lucky if they get updates in the first quarter of next year.

RE: With the help of the Carriers?
By RufusM on 11/28/2012 4:49:55 PM , Rating: 5
I think Microsoft could do the updates better than Android since the OEMs cannot modify the OS and they only support certain chipsets. I'm not sure if Microsoft releases the updates directly to the carriers, cutting out the OEMs, or if they go through OEM testing first before being released to the carriers. We'll see how it all works.

Until WP8 and Android get direct updates from Microsoft and Google (I know the Nexus does), phone updates will be slow and they will always be behind Apple in that regard. Apple did it right the first time with direct updates, even if it took them a while to do OTA updates.

RE: With the help of the Carriers?
By Helbore on 11/28/2012 5:08:59 PM , Rating: 3
I don't know if it ever came to pass, but originally it was claimed that WP* would receive OTA updates direct from Microsoft, bypassing the carriers. I assumed this would be much the same as how Windows Update doesn't go via your ISP (or even the PC manufacturer) before you receive it.

Whether or not that actually worked out like that in reality is another question, of course.

RE: With the help of the Carriers?
By vision33r on 11/29/2012 3:34:32 PM , Rating: 2
The problem with Microsoft is that there are so few home-grown talents left. Most of their in-house people these days are former contractors. Their development process is no longer as meticulous and innovative since most of the original staffers left to go Google or other places.

By semiconshawn on 11/29/2012 1:11:12 AM , Rating: 2
Android problem. MS and Apple dictate os upgrades.

By Mech0z on 11/28/2012 2:09:38 PM , Rating: 2
Not everyone have battery issues and that might be because some users do not understand that their GPS is running constantly (Which Microsoft should maybe make it easier to understand)

But look at this review
37% power remaining with normal use AND 4G and wifi enabled, thats fantastic battery life

I will get mine tomorrow and I am exited :)

RE: Battery
By DukeN on 11/28/2012 11:00:10 PM , Rating: 2
Also included in the next update is a dictionary.

RE: Battery
By jimbojimbo on 11/29/2012 2:15:28 PM , Rating: 2
Maybe he really meant to say that he left his house to go get it or something. A simple dictionary won't help him in that situation.

By Florinator on 11/28/2012 2:19:22 PM , Rating: 2
I've had the Lumia 920 for 2 weeks now and haven't experienced the reboot issue, nor the battery issue. I can also pair the phone with my Mazda 3, but occasionally the phone will simply hang while trying to pair, for about 5 minutes and then suddenly start working correctly...

RE: Issues
By kleinma on 11/28/2012 3:15:56 PM , Rating: 3
I had similar issues with my droid S3 and BT pairing. I also have constant GPS problems of either it not getting a GPS signal, or not trianulating correctly and telling me im driving through the woods 100 yards left of the highway im on. Yet othertimes it works flawlessly. My only point is these issues with Windows Phone 8 aren't that far off from what I have seen my iPhone and Droid do on occasion.

I have an iPhone 4s and an S3 on my 2 lines, and I wish one was up for contract renewal, because I would love to get rid of the 4s and get the 8X on Verizon.

Depsite the good things the Nokia offers, I am no way in hell going to AT&T, and I hear the 8x, while slightly bigger, is thinner and a good amount lighter.

Is it out of beta yet?
By jnemesh on 12/3/2012 2:55:58 PM , Rating: 2
I'm still waiting....

“And I don't know why [Apple is] acting like it’s superior. I don't even get it. What are they trying to say?” -- Bill Gates on the Mac ads

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