This week Microsoft announced its ambitious
plans to unify the various communications protocols that many of us use on
a daily basis. The premise for Microsoft's project is that the company says the
communications world is currently too disjointed. For example: email, instant
messaging, text messaging, VoIP technologies as well as audio and video
conference technologies can all be tied together. According to Microsoft, it
believes that a unified communications architecture that's tightly integrated
into the next version of Office will greatly improve business productivity as
well as general convenience for a wide array of users. Granted, most business
today rely on Microsoft's productivity suite, it makes sense for the company to
step forward in this direction.
Making a splash in
Office 2007, Microsoft plans to integrate more features into applications
such as Outlook, Speech Server and even Exchange Server. Enterprise editions of
Office will come with Communications Server 2007, a session initiation
protocol (SIP) enabled real-time communications platform that will connect
VoIP, IM, video, audio and voice mail all into one easy to manage application.
Microsoft is also integrating instant messaging into Exchange server in a
function it calls "unified messaging."
VoIP is an area that Microsoft will also be focusing on in Office
2007. With something called Office Communicator, desktop IP phones will be
able to will be able to work with Office features such as voice mail storage
and user notifications. Users will also be able to text message an
Office-enabled VoIP line and have the message appear on the recipient's instant
messaging client.
The software giant is also working vigorously with companies such as Motorola
and Samsung to integrate these new features into cell phones, USB and wireless
headsets as well as other handheld devices. According to Microsoft:
Microsoft Corp.’s approach to unified communications will break down today’s
silos of e-mail, instant messaging, mobile and voice over Internet protocol
(VoIP) telephony, and audio-, video- and webconferencing. Building on its
existing partner ecosystem, Microsoft also announced new business alliances
with HP, Motorola and Siemens to deliver on its vision for unified communications.
Motorola will deliver mobile devices and network hardware based on Office
Communications Server 2007 and Office Communicator Mobile.
Set to be released sometime in late 2006 or early 2007, Microsoft says that if
successful, this will be one of its biggest achievements and will affect the
business lives of many. There will be fewer aspects of communications to
manage, and costs will be reduced significantly. Complexity reduction is also a
big key area that Microsoft is focusing on with this initiative. Some are
worried however that this may pose a threat to fair competition if Microsoft
software is the backbone of much of the communications protocols that we use
today.