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Print E-mail del.icio.us 267 comment(s) - last by SlyNine.. on Nov 22 at 12:58 PM

Turns out some of Vista's strongest critics may not even know what they're criticizing.

Microsoft, the reigning OS king, has received more than its share of criticism for Windows Vista.  The OS, which suffered both from poor initial hardware compatibility and from relatively large resource demands has been shunned by many of the largest players in the business community.  Some have come out in vocal support of Vista, arguing against those who feel Vista is broken an XP downgrade might be in order. 

These supporters got a little more ammo to back their arguments thanks to a comical experiment put on by Microsoft.  As part of its new PR efforts, which include "anti-Mac Guy" commercials, Microsoft conducted a top secret experiment known as the "Mojave" Experiment.

Inspired by an employee email from Microsoft's David Webster, the Vista team gathered over 120 XP users in San Francisco who were critical of Windows Vista.  After being questioned on video about their Vista impressions, Microsoft told them it was giving them a stunning opportunity -- the chance to view their secret operating system they had been cooking up, codenamed "Mojave".  The excited users showed great enthusiasm for the new operating system, with over 90 percent giving positive feedback of the 10 minute demo of the system.

The comic twist is that there is no "Mojave" and it wasn't a pre-release version of Windows 7.  "Mojave" was simply a fictitious title applied to a standard Windows Vista install.  Interestingly, the XP users seemed utterly unable to recognize Vista or its features, despite criticizing it.  Remarked one user on the new features, "Oh wow!"

While it has been pointed out that the experience neglects to consider installation and networking setup, the "Mojave" experiment provides a strong case for the upsides of Vista analogous to the classic blind taste test advertising gimmick.  While Microsoft is still deliberating on how to incorporate the footage into its advertising campaigns, suffice it to say, it is coming soon.

Windows unit business chief Bill Veghte says big efforts are needed to step up Microsoft's image against competitors like Apple and Google.  He states, "We have a huge perception opportunity.  We are going to try a bunch of stuff."

Mr. Veghte points to the "Assurance" campaign for Vista launched earlier this month which offers free technical phone support for the first time.  While the move will likely cost Microsoft in the millions, many believe it will help Microsoft show that it is willing to support Vista fully, including when users encounter trouble.

Footage for the campaign was first revealed last week.  The site which they will be featured on is here.  The footage will be released to the public on Tuesday of this week.

However, trouble in Vista Mr. Veghte asserts, is a rarity and the main problem for the OS is perception.  Mr. Veghte is known to stew over Apple commercials on his morning jogs.  His decision to encourage Microsoft to commit to the massive new PR effort was finally solidified when he decided that Apple had "crossed a line" from factual to fallacious accusations.  Marketing vice president Brad Brook echoed similar sentiments, stating that Microsoft would be "drawing a line in the sand'

Steve Ballmer, Microsoft CEO also shares these feelings, stating, "In the weeks ahead, we'll launch a campaign to address any lingering doubts our customers may have about Windows Vista.  And later this year, you'll see a more comprehensive effort to redefine the meaning and value of Windows for our customers."

However, at the end of the day the Mojave ruse may prove a more valuable marketing tool than anything Mr. Ballmer or Mr. Veghte could say or do on their own, as it’s the voice of everyday users.

With rival Apple showing strong signs of hardware growth, fueled by its virulent advertising campaign, which many call factually questionable, Microsoft has decided to step up to the plate to challenge its assertions.  Mojave should be a key effort in this new campaign.  Mr. Veghte believes that the Vista team cannot wait for Windows 7 to change their fortune; they must attack now.  He states, "I've got to start having that discussion in the marketplace.  I've got to start driving that now. People feel guilty (about Vista). It's wrong."

Don't be surprised if you start seeing Microsoft "Mojave" commercials coming soon to a television near you.  



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Unsurprising
By masher2 (blog) on 7/28/2008 4:34:27 PM , Rating: 5
Show 100 people anything you call "new and revolutionary" and 90% of them will say they love it.

Show 100 random people a petition and at least half will sign it, even if its a request to remove womens suffrage or something equally silly.




RE: Unsurprising
By DASQ on 7/28/2008 4:42:56 PM , Rating: 5
Show a website full of geeks statistics with no backing, and they'll rip your credentials out of your spine >: )


RE: Unsurprising
By wordsworm on 7/28/2008 10:49:52 PM , Rating: 4
As to the women's suffrage statistic - http://www.youtube.com/watch?v=7-fY1YvHGjc

Most people at universities are against women's suffrage. If you don't believe it, go around to some colleges with a petition.


RE: Unsurprising
By SlyNine on 7/29/2008 12:08:59 AM , Rating: 5
Are you implying that in the USA their is more female suffering then male suffering, even though the suicide rate among males is much much higher?

Anyways, the point is, people can be idiots.


RE: Unsurprising
By L33tMasta on 7/29/2008 12:28:56 AM , Rating: 3
We know. That's why they hate Vista.


RE: Unsurprising
By StevoLincolnite on 7/29/2008 3:22:05 AM , Rating: 3
I'm an XP user, I wouldn't say I "Hated" Vista, but I don't see the point upgrading to Vista for the simple reason that XP works perfectly fine. "If it ain't broke, don't fix it".

However, I did try Vista out for a few months, Possibly the more annoying thing for me that I found would have been the "Revised" Networking set-up.


RE: Unsurprising
By kc77 on 7/29/08, Rating: 0
RE: Unsurprising
By murphyslabrat on 7/29/2008 1:45:34 PM , Rating: 1
I would also say, "what's the point" about upgrading to Vista. I am certainly not gonna pay another $90-$360 for a computer that aint broke. However, I bought a new laptop that came with Vista Home Premium....and it was a lot less than I was expecting, in both ways.

I like a lot of the new interface stuff, with a few glaring exceptions--like the networking setup. Overall, there is nothing to write home about, but there aren't any things I despise, either.

If you want something interesting, grab a copy of Ubuntu 7.04 or later, and you get Compiz.


RE: Unsurprising
By kc77 on 7/29/2008 4:42:00 PM , Rating: 2
Ubuntu is what I use at home and work. :)


RE: Unsurprising
By fibreoptik on 8/4/2008 2:38:47 PM , Rating: 2
I'm sure all those mainstream Windows/Mac games run real well in Unix...


RE: Unsurprising
By kc77 on 8/4/2008 4:37:35 PM , Rating: 2
Actually the mainstream stuff works pretty well.


RE: Unsurprising
By kondor999 on 8/5/2008 11:09:27 AM , Rating: 2
When I see Crysis running *well* on Linux.

Maybe then.


RE: Unsurprising
By kc77 on 8/5/2008 4:55:07 PM , Rating: 2
Crysis barely runs on Windows..LOL give me a break. Although it does run on Linux . Here:

http://www.youtube.com/watch?v=DYf6yJ5zKks


RE: Unsurprising
By Hare on 7/29/2008 2:47:41 AM , Rating: 4
English is not my native tongue but I don't think suffrage has anything to do with suffering...

Suffrage:
right to vote: a legal right guaranteed by the 15th amendment to the US Constitution; guaranteed to women by the 19th amendment;


RE: Unsurprising
By afkrotch on 7/29/2008 3:03:54 AM , Rating: 2
Don't worry too much about him. He clearly doesn't know about suffrage. At least you were smart enough to look it up.


RE: Unsurprising
By tmouse on 7/29/2008 7:35:15 AM , Rating: 5
Not sure but I think that was his point (he failed to display the sarcasm flag). MOST of the people who "sign those petitions" mistake the word suffrage and suffering. To be fair MOST of the people pushing these "petitions" are doing so to prove how foolish people are but they take advantage by selecting the busiest people and often use completely improper english to further confuse them into signing. Things like rapid talking and slipping in sentences like don't you want to stop the women from suffraging in the US? Another thing to keep in mind is you do not see the editing. In one joke poll I saw during its filming 90% told the guy to f-off but the edited piece look like most of these films giving a totally fraudulent impression. Now, unfortunately I have heard two city high school students on a bus arguing whether the US had 49 or 52 states....