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Print 39 comment(s) - last by kattanna.. on Nov 27 at 10:34 AM

Source claims final decision depends on the performance of US stores

Microsoft has a few retail stores scattered around the United States. The stores were originally launched to help Microsoft compete on more even footing against Apple and its retail outlets.
 
One of the main differences between Microsoft Stores and Apple Stores in the U.S. is the fact that Microsoft stores sell devices made by other manufacturers such as HTC and Nokia. Apple only sells its own primary hardware such as smartphones, tablets, and notebook computers although it sells accessories made by other manufacturers.
 
Financial Times now reports that Microsoft is been in talks with property owners in the UK to open new retail stores next year.

Microsoft is confident that it can open its first UK stores in 2013, however, the final decision is dependent on an assessment of how well Microsoft Stores in the U.S. are performing. Microsoft has offered no official statement on the possibility of opening retail stores in the UK at this time.

One key benefit of Microsoft retail stores in the UK would be the ability for the stores to offer classes to train users on Microsoft software and hardware – a service it offers in its current U.S. stores. 

Source: FT



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its interesting
By kattanna on 11/26/2012 12:16:32 PM , Rating: 2
its interesting seeing how MS is now getting more direct with its customers. It has to have a lot of MS vendors nervous.




RE: its interesting
By arazok on 11/26/2012 2:40:05 PM , Rating: 2
As it should. I think the retailers have totally failed Microsoft.

I was in BestBuy last week to look at the Windows 8 stuff. None of the Win 8 phones were on. They all had those dumb “pretend they are on stickers” on them. I could play with no fewer then 4 working Galaxy III’s, and zero Win 8 pones. Fail.

So then I go to look at laptops. They’re still selling Win 7 machines for some reason. Those should have been banished the day Win 8 launched. Then I looked at the Win 8 machines. There’s NO touchscreens! Oh wait, yes there are 2. They are unlabeled, and mixed in with the rest. THE killer feature for Win 8, and they can’t be bothered to advertise it. Huge Fail.

OK, well how about the convertibles everyone’s talking about. The Lenovo Yoga is sweet, lets check that out. Hmmm, can’t find it anywhere. I ask, they guy looks around for 5 minutes before finding it in the sea of laptops. This is possibly THE best Win 8 machine out there right now and it’s just sitting there, looking like all the other laptops. Again no advertising to say what it does, or why I might want it. I’d have never known it COULD convert unless I had read about it before. Huge fail. That thing should be surrounded by blinking lights screaming LOOK AT ME!
Then I go over to the MacBook stand, it’s on a nice solid wood table (not cheap plastic like the others), the display table is clean and uncluttered, and everything just looks..…perfect. I mean you just look at the display, and you want to pull your pants down and get arrested on that table. You don’t even need to try them, you just FEEL these things are the best thing ever. Everyhting about them screams awesome. The machines are gorgeous, the display is perfect, and the machines are $1500 and up, and I don’t give a crap. I just want one.

If Win 8 fails, it’s going to be because retailers like Best Buy don’t give two hoots about selling them. Microsoft’s lousy advertising won’t help it either. Apple shows a finger playing the piano on an iPad and my wife turns to me and says “cool!”, and the best Microsoft can do is a singing girl in zebra pants doing the chicken dance in a tile? Really?!


RE: its interesting
By andrewaggb on 11/26/2012 3:20:50 PM , Rating: 2
I absolutely agree with everything you said.

Retailers don't seem to care. They'd probably rather sell expensive apple laptops anyways.

But for Microsoft, HP, Lenovo, ASUS, etc it's a catastrophe. So far only Microsoft seems to be acting at all. If HP and Lenovo can't mandate special treatment like Apple does then they're done. Acer, etc. They've all been outplayed by apple.

Cell phones are the same. There's always iphones in one section, and smartphones in another.


RE: its interesting
By Nortel on 11/26/2012 3:33:24 PM , Rating: 1
... you don't think Apple PAYS to have their products displayed separately?

Apple supplies their signature table, train the staff that handle Apple products and pays for the real estate which the products are displayed.

As an aside, it used to be a hardware game "look at the shiny good looking Apple computer" vs the black or beige plastic generic PC's. Now with Microsoft turning their backs on everyone used to using the Windows GUI, people are flocking in droves to Apple.


RE: its interesting
By kattanna on 11/27/2012 10:34:56 AM , Rating: 2
quote:
I think the retailers have totally failed Microsoft.


I would have to agree with that for the most part. It has been a long time since I have walked into any store selling PC goods and there was someone knowledgeable. And besides the local FRYS, most places dont have a very good selection either.


RE: its interesting
By Tony Swash on 11/26/12, Rating: -1
RE: its interesting
By Mitch101 on 11/26/2012 3:55:25 PM , Rating: 2
You can fit 3-4 of that Apple store into the Microsoft Store.

Can I do this on an iPhone?
http://video.msn.com?vid=c0b91059-9ce0-477f-a391-5...


RE: its interesting
By Nortel on 11/26/2012 4:05:39 PM , Rating: 2
I can't tell if you are serious or not... the app is called "word lens" and is available (of course) for the iPhone... it's also free.


RE: its interesting
By TakinYourPoints on 11/26/2012 5:18:55 PM , Rating: 2
And its been out for two years on iOS. Hell, it also came out on Android a few months ago.


RE: its interesting
By Mitch101 on 11/26/2012 8:43:58 PM , Rating: 2
You both missed the speech conversion and it doesn't require a network connection saving on roaming charges.


RE: its interesting
By Tony Swash on 11/26/12, Rating: -1
By Pirks on 11/26/2012 3:06:44 PM , Rating: 2
I compared Samsung ATIV Smart PC 500t purchased from Staples versus the same one purchased in the MS store. The difference in speed and amount of crapware between both is striking. MS store version is clean, super fast, responsive and its stylus has no lag at all in One Note 2010. Office 2010 flies like a rocket on it. Staples version is noticeably slower, freezes often, animations are not smooth (MS store version is silky smooth always), loaded with a LOT of crapware/trialware and stylus is quite laggy and almost unusable.

So people DO NOT LISTEN TO APPLE TROLLS LIKE TONY. They have an agenda. Listen to me. My experience clearly proves MS store to be THE BEST place to purchase anything Windows, especially new Win8 tablets/transformers and such. MS puts lots of effort in providing clean fast Microsoft Signature machines which means no crapware/junkware, and the cleanest/fastest Windows setup possible.

I think from now on only idiots will buy Windows machines NOT from MS stores. Well, and anti-MS trolls like Tony too, but these have an agenda so...




By Nortel on 11/26/2012 3:45:29 PM , Rating: 2
quote:
Staples version is noticeably slower, freezes often, animations are not smooth (MS store version is silky smooth always), loaded with a LOT of crapware/trialware and stylus is quite laggy and almost unusable.


This may have more to do with quality control vs purchasing location. "I bought a dvd from Staples and it skipped all the time but the same one I bought from Walmart was fine, Walmart is the greatest!"

So let me understand the underpinnings of your argument. Once some software is actually installed onto the device it becomes "laggy and almost unusable". What a fabulous device, I better go on the interwebs and tell everyone how great it is.


By Pirks on 11/26/2012 5:13:02 PM , Rating: 2
quote:
Once some software is actually installed onto the device it becomes "laggy and almost unusable". What a fabulous device, I better go on the interwebs and tell everyone how great it is
Exactly! This is EXACTLY the thing I thought about Macs too. Imagine some store or OEM installing crapware antivirus on Mac that's slowing it down and draining its battery by doing lots of stupid things in background and never letting CPU sleep. I better go on the interwebs and tell everyone how great the Mac is! Hehe :P


By TakinYourPoints on 11/26/2012 7:35:27 PM , Rating: 2
quote:
My experience clearly proves MS store to be THE BEST place to purchase anything Windows


The best place to deal with anything Windows, at least on the desktop, is to assemble the PC yourself. Best Buy, Staples, etc, and hardware companies (Dell, HP, etc) do Microsoft no favors with their bloatware.


By Tony Swash on 11/27/2012 6:53:14 AM , Rating: 2
quote:
So people DO NOT LISTEN TO APPLE TROLLS LIKE TONY. They have an agenda. Listen to me. My experience clearly proves MS store to be THE BEST place to purchase anything Windows, especially new Win8 tablets/transformers and such. MS puts lots of effort in providing clean fast Microsoft Signature machines which means no crapware/junkware, and the cleanest/fastest Windows setup possible.


I don't dispute anything you say (other than the bit about not listening to me obviously). Shopping in an Microsoft store is probably much better than in the traditional retail outlets for Microsoft related kit, but that's not hard given how appalling the traditional computer retail experience has been. My points are that the Microsoft store is a copy of the Apple store (plus ça change, plus c’est pareil), that all the evidence points to them having far fewer customers than Apple's stores and that Microsoft has fewer products than Apple that suit a retail sales outlet and which are popular enough to draw customers into the stores.

I think the Microsoft stores initiative was a rational and logical response, as part of Microsoft's broader strategy, to coping with the sea changes in the tech world that are pushing the company towards irrelevancy, contraction and possibly the cliff. I think Microsoft's strategy will probably fail and that the Microsoft Stores are too little and too late and will be part of that failure.


An unchanging pattern
By Tony Swash on 11/27/2012 6:39:12 AM , Rating: 2
Stage One: Apple creates something new.

http://embed.vidyard.com/share/TpiKccLq2yTF65jwjBL...

The Apple retail store was unlike any retail store previously seen. It was new. It was designed with great care and is being constantly tweaked.

Microsoft and the others then copy Apple's success, poorly, with zero creativity and no soul.

http://www.businessinsider.com/these-companies-hav...

The stores won't save Microsoft

http://www.pcmike.com/what-im-thinkin/you-can-copy...




ambitious
By Nortel on 11/26/12, Rating: -1
RE: ambitious
By Pirks on 11/26/2012 1:13:16 PM , Rating: 2
What? PLASTIC foldout stand in Surface? Hehe, you're a really dumb idiot :)))


RE: ambitious
By Nortel on 11/26/2012 1:45:58 PM , Rating: 2
We are both right. VaporMG is "a metal that feels like plastic" and in reality is just a thin outer shell of cast magnesium over a plastic body. This is cheap to produce compared to milling aluminum stock but on the other hand IS more expensive than injection molded plastic. Surface sales speak for themselves.


RE: ambitious
By Pirks on 11/26/2012 1:54:37 PM , Rating: 2
Surface sales? What Surface sales? You don't have numbers, why even bother trolling then?


RE: ambitious
By Nortel on 11/26/2012 2:35:17 PM , Rating: 2
you can google "surface sales"...

Analyst reports that Black Friday Microsoft Surface sales were dismal

http://blogs.computerworld.com/windows/21388/analy...


RE: ambitious
By Pirks on 11/26/2012 2:52:03 PM , Rating: 2
In 2007 first month of iPhone sales were similarly dismal, so what? It's always like this for any new ecosystem, including iOS and Android.


RE: ambitious
By Nortel on 11/26/2012 3:37:23 PM , Rating: 2
... July 2007, 700,000 iPhones were sold from JUST Apple and AT&T... in one weekend.

The Surface tablet is in every single electronics store, plus the MS store and online from thousands of vendors... nobody wants this dog turd.


RE: ambitious
By Pirks on 11/26/2012 3:45:41 PM , Rating: 2
Well, last I heard is that Surface is only sold in the US and only by MS stores so no wonder sales are as low as the first iPhone in 2007.


RE: ambitious
By StevoLincolnite on 11/26/2012 7:39:17 PM , Rating: 2
I would love a surface device.
Just not one that is paired with ARM and doesn't allow me access to decades worth of software and games, hence why I am waiting. :)


RE: ambitious
By Pirks on 11/26/2012 8:10:00 PM , Rating: 2
Don't wait! Grab this one while supplies last! ==>> http://www.microsoftstore.com/store/msstore/pd/Ace...

$400 for an x86 Win8 tablet, that's a STEAL!


RE: ambitious
By StevoLincolnite on 11/27/2012 6:54:16 AM , Rating: 2
No keyboard, poor Atom processor, crap integrated graphics, bugger all ram, small SSD and it's $499 in my country with probably $100+ shipping. Passssss.


RE: ambitious
By nikon133 on 11/26/2012 4:05:23 PM , Rating: 2
Wow. You are not just plain wrong.

You are clueless. Too lazy to do any research before posting?


RE: ambitious
By Pirks on 11/26/2012 4:26:11 PM , Rating: 2
quote:
You are clueless
Not sure who are you talking to, me or Nortel? By the way I just went to bestbuy.com and staples.com to check and like I said none of them is selling Surface. So to me looks like Nortel is a liar.


RE: ambitious
By Nortel on 11/26/2012 4:33:09 PM , Rating: 2
I thought we were grouping all "windows RT" tablets into being called "surface", ok my mistake.

iPhone 700k units sold article:
http://techcrunch.com/2007/07/04/iphone-weekend-on...


RE: ambitious
By TakinYourPoints on 11/27/2012 7:36:42 AM , Rating: 2
Video on it: http://insider.thomsonreuters.com/link.html?cn=sha...

Anecdotal evidence, but it matches up what you see everywhere else there is a Microsoft or Apple store.


RE: ambitious
By nikon133 on 11/26/2012 4:01:52 PM , Rating: 2
No, you are wrong.

The Microsoft Surface tablet is constructed from magnesium and manufactured using liquid metal. Microsoft claims the magnesium, PVD finish is the first of its kind in the PC market. Called VaporMg, the case is melted down in the manufacturing process and then moulded to the details needed for the design.

Read this:

http://www.forbes.com/sites/timworstall/2012/06/19...


RE: ambitious
By Nortel on 11/26/2012 4:30:21 PM , Rating: 2
Try not to buy into the marketing hype. This is why I love the simplicity of a milled aluminum case, you don't need the PR people to snazz it up.

Ok, what is "VaporMG"? (the name is pure marketing jazz). Its a process where they take magnesium, melt it down and spray paint a thin coat on the outside of a body to give it a more expensive look.


RE: ambitious
By Pirks on 11/26/2012 5:24:35 PM , Rating: 2
quote:
This is why I love the simplicity of a milled aluminum case, you don't need the PR people to snazz it up
Yeah, and this is why I observed quite a few Mac zealots cumming in their panties watching sexy Apple PR videos showing off your "simplicity of aluminum milling" stuff hehe :P Your anti-MS bias won't work here buddy, I have a few Mac zealots at work that I regularly observe, so you can tell your funny fairy tales about "no Apple PR needed for aluminum milling blah blah" to someone who's really stupid or has anti-MS bias like you. Tony will LOVE your lying posts for sure, you seem to be two very closely/similarly minded individuals.


RE: ambitious
By Helbore on 11/26/2012 5:55:48 PM , Rating: 2
I'm trying to think of a polite way to say "you do not have a clue," but I think the impolite way will have to do.

The Surface does not feel like plastic. At all. You think it is just a thin layer of magnesium sprayed over plastic? You think it is just there to make it look pretty?

How do you explain all the previews and reviews who said there was no flex in the chassis? How do you explain the guy who needed to put his whole body weight on the surface in order to snap off the kickstand? Sinofsky riding about on one like a skateboard? Did you see Panos Panay drop one on stage without it being even slightly damaged? If that's not good enough, there's a video of Ms lifing a Surface in a hydraulic lift and smashing it into the ground with no damage.

You've obviously never seen or touched one in person, because you are so far off base its a joke to anyone who actually knows. It's like listening to someone saying you'd be better off making a spaceship out of iron than titanium because iron is a real metal. It makes you look like a clueless dork to anyone who knows better.

So, yeah. You. Do. Not. Have. A. Clue. What. You. Are. Talking. About.


RE: ambitious
By Tony Swash on 11/26/12, Rating: 0
RE: ambitious
By Helbore on 11/26/2012 5:58:06 PM , Rating: 2
Macbooks.


RE: ambitious
By TakinYourPoints on 11/26/2012 5:26:35 PM , Rating: 1
I don't see why people are so mad at your post, its completely true. There is a Microsoft, Sony, and Apple store all a short walk from each other in a mall here in Los Angeles. The newer Sony and Microsoft stores are in prime foot traffic areas, having taken over shut down clothing stores. The Apple store, like any other, is wall to wall with customers. The Sony and Microsoft stores are dead. Whenever I'm in the MS store its just me and one or two other people.

It isn't like their Windows laptops are awful like you'd find in Best Buy; there's no crapware preloaded which is great. The salespeople in their Apple style uniforms are also very nice and helpful, but again, no customers in there. I'm not sure how they're expecting success with more stores while their existing ones in prime sales locations (this one just outside of Beverly Hills) are ghost towns.


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