Microsoft launched a new website over the weekend which helps
streamline the process of getting a defective Xbox 360 repaired. If
the past is any indication, it looks as though many Xbox 360 owners will
become accustomed to visiting service.xbox.com.
According to Microsoft's Gamerscore
Blog, customers can easily register an Xbox 360, initiate the repair
process for a defective console and track the status of the repair. Microsoft
is also offering customers who sign up for the service a $5 credit for Out-of-Warranty
The service is currently only available to U.S. customers
and you must have a Windows Live ID in order to sign in.
The new website is just the latest in a long line of steps
taken by Microsoft to give customers a better "service-side"
experience with the failure-prone Xbox 360. Within the past year, the company upped
the standard console warranty to one year, expanded
its warranty services and extended
warranty coverage to three years for Xbox 360's affected by the Red
Ring of Death.
quote: I was just wondering how many people reading these articles still have a functioning xbox from the initial launch batch.
quote: I wonder what I should do with the repaired xbox360.