With the consumer release of Windows Vista less than one week away,
Microsoft has adjusted its Extended Support phase for the two consumer-level editions
of Windows XP. Windows XP Home and Windows XP Media Center (MCE) will
now have the same support policy as Windows XP Professional which is
classified as an enterprise-level product.
Consumers will receive Mainstream support for Windows XP
Home and Windows XP MCE until April of 2009. Mainstream support includes
no-charge incident support, security updates, hotfixes and feature requests.
After April 2009, Windows XP Home and Windows XP MCE will
enter what's called the Extended Support phase. During the Extended Support
phase, customers are charged for incident support and non-security hotfixes.
Customers also cannot file warranty claims, request design changes or request
new features.
The Extended Support phase for Windows XP Home, MCE and
Professional will end in April 2014. In the case of Windows XP Home and Windows
XP Professional, the operating system would have been supported by Microsoft
for a total of 13 years.
For more information on Microsoft’s Mainstream and Extended
Support phases, you can visit the Support Life Cycle FAQ.