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LG says the data was never stored on its servers

LG has been in a bit of hot water lately after allegations surfaced that its Smart TVs were recording viewer data and passing it on to advertisers. The good news is that LG Smart TVs has an option in the settings menu that allows users to turn off the data feature.
 
The bad news, however, is that over the last few weeks, reports surfaced that the TVs were collecting and passing viewing data on even when the feature was turned off. LG maintains that the collection was an error and has said that it is working on a firmware update that will eliminate the issues.

 
"LG regrets any concerns these reports may have caused and will continue to strive to meet the expectations of all our customers and the public," said an LG representative.
 
The reports indicate the LG smart TVs were passing on information about the channels you watch and even the name of media files you stream on your network. The firmware update will disable the data transfer feature when the setting is turned off – as it should have originally.
 
LG also maintains that no personal information was with the viewing data and that none of the information captured was ever stored on its servers.

Source: CNET





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