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People love their iPhones -- especially Megan Fox.  (Source: Denis Florent)
IPhone also tops in customer satisfaction; it would be interesting to see how those numbers have since changed

A Changewave survey dating collected June 24 indicates that the next 90 days (up until Sept. 24) will showcase the biggest growth in smartphone purchases yet, with 16.4 percent of people saying they will buy a new smartphone during that period.  It also reveals fascinating insight into just how incredibly successful Apple's hype machine was, before the problems with the iPhone 4 hit.

The survey sampled people who were among those who planned on buying a smartphone in the next 90 days.  Back on June 24, 52 percent of those people wanted the iPhone.  That was way up from 31 percent in March, and a true testament to how well Apple was marketing its product.

Also interesting was that Palm fell off the list entirely, despite continuing to sell its Pre/Pre Plus and Pixi/Pixi Plus smartphones post-HP acquisition.  In March 3 percent of people wanted a Palm phone -- that number dipped in June to 0 percent.

RIM also took a significant hit, dropping from 14 percent to 6 percent.  Those numbers seem like they would spell trouble for the long-time leader in smart phone market share.

In the Android arena, Motorola dipped from 16 percent to 9 percent, while HTC posted a gain from 12 percent to 19 percent.  This seems likely to do with the large quantity of hot new Android smartphones, like the Sprint HTC Evo 4G, which HTC is pouring onto the market.

In customer satisfaction with current smartphones, Apple was on top with a 73 percent rating.  HTC followed a ways back with a 39 percent rating.  And RIM's rating continued to fall from a high of 55 percent in Sept. '08 to 30 percent now.  At the bottom was Sony/Ericsson with a miserable 20 percent satisfaction rate.

The survey reveals lots of things but, perhaps the biggest two were that as of late June more people wanted the iPhone than any other smartphone, and by far more people were satisfied with their iPhone than any other phone.  It would be fascinating to see how the antenna and proximity sensor woes that marred the iPhone 4's launch have affected this enthusiasm. 

After a huge initial success, successfully selling 1.7 million iPhone 4s Apple has since been inserting its foot in its mouth with such gems as telling customers that they're holding their phones wrong, and later telling them that the problems are all imagined.  Apple appears to finally have been forced to come clean and is preparing some sort of announcement for this Friday. 




"There's no chance that the iPhone is going to get any significant market share. No chance." -- Microsoft CEO Steve Ballmer













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