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Print 12 comment(s) - last by Black69ta.. on Dec 12 at 3:00 AM


AT&T Mark the Spot App  (Source: AT&T)
Is AT&T prepared for the deluge?

We all know that AT&T leaves a lot to be desired when it comes to call quality. This is the company that thinks 30% dropped calls in New York City is normal. In fact, in a recent Consumer Reports survey AT&T ranked dead last, and as an AT&T user I can tell you that is rightfully so.

My iPhone drops calls numerous times each day. My neighbor using a Blackberry on Verizon drops no calls, ever. AT&T has launched  a new app for the iPhone that lets users tell it where it sucks. All I can say is that I hope AT&T has a server with lots of storage space because near as I can tell the service sucks everywhere.

The app is called Mark the Spot and allows you to send the exact location where you had bad data speeds, dropped calls, or other issue with the network. I have to wonder if the app will have an impact on the battery rife, it runs constantly reports Gizmodo. I am thinking a more efficient method may be to borrow that map that Verizon uses to show its 3G coverage area, change it to say places AT&T drops calls and work from that. You can grab the app on iTunes now.




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Derp
By Hieyeck on 12/7/2009 3:40:58 PM , Rating: 5
The ironic part is that all the data going to ATT will probably get dropped. Any that do make it through will just be contributing to the problem.




RE: Derp
By Black69ta on 12/12/2009 3:00:19 AM , Rating: 3
Lol, I'm not a hacker, but it makes me want to write an app that Steals the location of this server and redirects the data to Verizon, I can see the Commercial now. iPhone users, love your phone, but hate you provider? Verizon has a Map for that. Then have a map that pops up black dots all over the US and overpowers the monitor with Black.


Correction for AT&T...
By MrBlastman on 12/8/2009 12:18:59 PM , Rating: 3
AT&T _needs_ to develop an app that tells users that their iPhones suck... all the time. ;)




Only for iPhones...
By CrazyBernie on 12/8/2009 1:43:33 PM , Rating: 2
I'm thinking that having an app that only allows iPhone users to report dropped calls isn't relying on the best demographic... or is AT&T planning on handing out free iPhones to all their customers? I suppose that would be the first step to increasing their customer satisfaction ratings.




Wow
By atlmann10 on 12/8/2009 5:17:50 PM , Rating: 2
All they had to do is look at their service map, and see what towers are of a certain age, and of course technology. The thing that so confuses me with this being AT&T is the fact that in general they have been the most widely used network for land line my entire life as well as both the largest long distance provider until recently and one of the first wide spread cellular providers in the US for basically the first 10-15 years of cellular. Why did they not use some of there astronomical profit way back when to upgrade there networks to the most cutting edge technology. I personally think they almost deserve what there getting from it.




I cant help myself...
By XtremeM3 on 12/9/2009 7:01:37 AM , Rating: 2
They are probably doing this so they can "make a map for that"

I'm sorry...




so
By meepstone on 12/8/09, Rating: -1
By n0ebert on 12/11/2009 10:32:03 AM , Rating: 2
I'm sure they'd say the same about Verizon if it had nearly the same amount of stories about dropped call rates, frivolous lawsuits regarding commercials and poor customer satisfaction rates.


"What would I do? I'd shut it down and give the money back to the shareholders." -- Michael Dell, after being asked what to do with Apple Computer in 1997
















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