Print 5 comment(s) - last by EasyC.. on Feb 19 at 6:09 AM

But only once for the first six months of ownership

HTC has been coming up with new strategies in hopes of reversing its current financial position, and the latest effort looks to be enhanced customer service.

According to The Verge, HTC will offer one free screen replacement on select models within the first six months of ownership. It's part of the HTC Advantage initiative, which aims for better customer service features. 

There's a few conditions, though: the HTC model must be bought starting today, and the only eligible models are the HTC One, One mini, and One max.

But for those considering one these HTC models, this is a great deal because it's free. That means the HTC owner could pass on their carrier's insurance plans (which cost monthly fees) if they wanted to, instead opting for HTC's free perks of the HTC Advantage initiative. But the accident prone should probably stick with carrier insurance. 

[SOURCE: Giztail]

The HTC Advantage initiative also includes a timeframe in writing of when HTC customers can expect Android software updates. 

HTC is hoping for a recovery after seeing its global market share fall to just 2 percent in 2013. It also reported its second straight quarter of operating losses last month. 

Earlier this month, HTC said it will offer more mid-tier and affordable smartphones as a way of filling in the gaps in its offerings. It added that it won't get into the "very, very low-end market," but will release a new flagship this year. 
Aside from jumping into the mid-tier, HTC also said it needs more aggressive marketing this year than it did in the last.

Source: The Verge

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By flyingpants1 on 2/18/14, Rating: 0
RE: !
By flyingpants1 on 2/18/2014 12:33:00 PM , Rating: 2
Stop making aluminium phones and pushing up your margins

I meant, pushing up your production costs.

RE: !
By superflex on 2/18/2014 5:51:28 PM , Rating: 2
It's funny how the HTC One costs more to produce but is sold cheaper than the SGS4 (with 16 GB of additional storage to boot)
And you have to wonder who's the fool for paying more for less.

RE: !
By Reclaimer77 on 2/18/2014 10:59:36 PM , Rating: 1
It's only sold cheaper because HTC is desperate.

Pretty sure when it hit, it was sold for the usual flagship on-contract price.

RE: !
By EasyC on 2/19/2014 6:09:11 AM , Rating: 3
Be that the reason or not. It's still a better phone for less money. Consumers win :).

"I mean, if you wanna break down someone's door, why don't you start with AT&T, for God sakes? They make your amazing phone unusable as a phone!" -- Jon Stewart on Apple and the iPhone

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