New version of Google Voice offers voice mail features with your existing number
Google Voice has been a rather
controversial service since it debuted. The service allows a user to
give out one phone number for their office, mobile, and landline
phones to users and get the calls on whatever device they are using.
The big catch to the service so far has been that it required users
to change to a new Google Voice phone number.
Google announced
today that is rolling out a new
version of Google Voice for users who want to retain their
exiting number. The new service allows callers to have calls they
don’t answer forwarded to a Google Voice mailbox. The new “lite”
version of Google Voice has many of the notable features from the
full version.
The lite service allows users to access their
voice mails on their phone as usual or on their computer. The service
also allows users to have specific greetings for voice mail for each
number that calls them. The voice mails are also turned into text
that can be read and can be sent to you as a text message if you
prefer.
The new service is an attempt to grab a larger share
of mobile phone users who aren’t interested in giving up their
number. Reuters reports that Google doesn't
fear any complaints from mobile carriers. The reason is that they
all already have call forwarding in place and they continue to charge
for minutes even when the call is being forwarded.
Google's
Craig Walker said, "Virtually all the carriers already allow
this [call forwarding]. It allows them to continue running the meter,
they charge per minute while I'm on that diverted call."
The
full Google Voice service is expected to be available to the general
public soon. Any indication of an exact launch date has not been
given at this time. For now, users can only get access to Google
Voice by requesting an invite or getting an invite from a user of
Google Voice.
Google and Apple have been fighting a public
battle over the Google Voice App that Apple
failed to approve. The situation has drawn the interest of the
FCC.
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