adopters of the Nexus
One on the T-Mobile network are reporting
significant issues with 3G service on the handset. According to
hoards of posts to the Google public forums, the Nexus One is
switching from 2G to 3G networks on a whim and many are unable to use
their data service reliably. Some users report no access to 3G
connectivity at all.
InformationWeek quotes one forum
poster saying, "I upgraded from a Blackberry Pearl to the Nexus
One. I cannot get any 3G service as of yet. Don't know what the
problem is. T-Mobile and HTC support weren't able to help."
Some reports are claiming that HTC has acknowledged that
there is an issue with the phone. However, Betanews reports
that HTC has not officially acknowledged that there is an issue with
the handset, which it builds for Google. The confusion seems to stem
from a forum posting by HTC workers looking for more information on
Fingers are being pointed in all directions at this
point with some blaming HTC, some blaming Google, and some blaming
T-Mobile. It’s too early in the process for anyone to say
definitively what is causing the issues at this point.
spokesperson told Betanews, "While the majority of
Nexus One owners have been thrilled with their experience, HTC is
aware that some owners have reported having some technical issues
with their Nexus One devices. HTC, Google, and T-Mobile take all such
reports very seriously, and are working closely together to determine
what issues may be behind these reports."