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Comcast keeps on shooting itself in the foot; this time with the hiring of seat warmers for its on hearing in front of the FCC

Disputes arose during Comcast Corp.’s hearing for treatment of subscriber Internet traffic on Wednesday at Harvard Law School.  The organizer of the federal hearing claimed that the Internet service provider allegedly hired “seat warmers” in order to prevent other attendees from the entering the room.

Comcast had no hesitations about agreeing with the accusation.  The company told reporters it had hired an undisclosed number of people to “hold” seats for Boston area Comcast employees.  The seat warmers were to relinquish their seats once all employees arrived at the hearing.

According to Catherine Bracy, the administrative manager at Harvard’s Berkman Center for Internet and Society, even after the hearing had begun did many of the hired seat warmers remain where they were.  She stated that over three dozen of the hires arrived on site hours in advance, snatched up seats, and stayed where they were throughout the event, while individuals trying to enter were turned away.

"I think it's disingenuous to say they were holding spots for Comcast employees," Bracy told the Associated Press. “No employees came in to take those seats when the event started."

Comcast spokeswoman, Sena Fitzmaurice, said the idea of hiring the seat warmers was to combat the advocacy group, Free Press, for its lobbying to get its backers to attend.

The hearing at Harvard Law School came after complaints were filed that Comcast was meddling with P2P traffic by impersonating users’ computers.

Robert Kenny, FCC spokesman, declined to comment on Comcast’s actions.



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Don't stand a chance...
By Tallion on 2/27/2008 4:02:37 PM , Rating: 2
What chance do the users stand when Comcast has such little regard for the FCC.




RE: Don't stand a chance...
By AntiM on 2/28/2008 8:31:33 AM , Rating: 3
I really don't see where it's a matter that should be handled by the FCC anyway. Their original charter is to manage radio (and TV) spectrum. The FCC has time and time again demonstrated how useless it is with regards to the internet, and continually tries to overstep its authority. If Comcast advertised "unlimited bandwidth" and then throttled that bandwidth, then I would think it should be a legal matter for the FTC or some other consumer protection agency. Comcast can easily snub the FCC because the FCC has no authority in this matter. As said many times before, the root of the problem is lack of choice for the consumer, no competition for the providers and no incentive to provide good customer service. I say let them manage packets and throttle bandwidth all they want, we'll just get another provider, but wait, we don't have that option.


RE: Don't stand a chance...
By emarston on 2/28/2008 10:33:13 AM , Rating: 2
Oh they can regulate the internet as they clam it is in their jurisdiction. Here is their policy explaining their power to regulate it http://www.publicknowledge.org/pdf/FCC-05-151A1.pd...

They are not just limited to radio and TV spectrum but also have jurisdiction over wired networks.


RE: Don't stand a chance...
By dever on 2/28/2008 4:30:41 PM , Rating: 3
This is a lesson in government regulation. Just as when the railroads were regulated, their government-sponsored monopoly began being threatened by trucking. These government sanctioned commissions began restricting trucking and tried to regulate that as well.


Re:
By Ronin on 2/27/2008 3:57:21 PM , Rating: 5
Well, half honest. They're saying they hired seat warmers that were supposed to give up seats for Comcast employees...I contend that the employees never intended to come to begin with. It's a benign effort by Comcast to bypass wrongdoing, and it just shows how much they know they're wrong.

I hope they get slapped with fines.




...
By DASQ on 2/27/2008 4:04:55 PM , Rating: 2
How could anyone at Comcast expect this to go over well? How retarded do you have to be to pull a stunt like this with press swarming all around you? Might as well dangle a baby from a balcony on live TV.




RE: ...
By killerroach on 2/27/2008 4:25:03 PM , Rating: 2
As appalling as it sounds, it happens all the time. Used to be a great way for college students and Beltway interns to make some quick coin on the side.

Personally, it makes it just that much more important to make any non-classified Congressional session be on the record, recorded, and made available to the public, but it is a win-win for both the interest group (in this case Comcast) and the people warming seats... only downside is that it leaves the whole bit about asking the tough questions into the oh-so-capable hands of our elected officials (sarcasm intended).


Check these people out
By FS on 2/27/2008 11:49:43 PM , Rating: 2
Read this yesterday and found the pic in this link http://www.dslreports.com/shownews/Did-Comcast-Hir... really funny. It'll look pretty good if used as a thumbnail for the topic.




The lesser of two evils
By Raidin on 2/28/2008 9:25:56 AM , Rating: 2
All I know is that I'm happy with my DSL service in comparison to what I could be getting with Comcast, which recently took over for Time Warner where I live (Houston). The lesser of two evils wins again!

Side note: In the subtitle of the story, its on hearing should read its own hearing or just its hearing.




Well...
By FITCamaro on 2/27/08, Rating: -1
RE: Well...
By eye smite on 2/27/2008 4:27:10 PM , Rating: 4
I don't think honesty makes up for being an unscrupulous and immoral company about how they represent their service to customers or how they treat their customers. I could be wrong though...


RE: Well...
By DigitalFreak on 2/27/2008 5:14:14 PM , Rating: 2
I'd hardly call it being honest. Honesty would be admitting that there was never any intention to have employees show up, and that the seat-warmers were there just to take up space.


RE: Well...
By InternetGeek on 2/27/2008 5:41:24 PM , Rating: 3
Quoting/Paraphrasing George Carlin:

Comcast are letting the American people have a good strong whiff of the crap they're full of.


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