Washington-based Verus Incorporated, an IT company providing
solutions for hospitals, went out of business after being implicated in
numerous data leaks regarding clients’ patient data. The leaks, which started in
April with reports coming in as late as yesterday, tell of critical lapses in
server security as Verus’ IT department accidentally left the firewall turned
off to a critical server during maintenance actions.
Unprotected private data, which included names, addresses
and social security numbers, soon became world-visible. At one point Google indexed the data. A woman searching for the details of a deceased friend discovered the indexed information on May 22. Soon thereafter, the first story officially
broke. The 1,000 records belonged to Kennewick General Hospital in Washington. The hospital implicated Verus, who processed the hospital’s online payments.
The next day, more
news broke reporting an additional 9,000 records leaked from Concord
Hospital in New Hampshire. According to the report, the patient data had been freely
available on the internet “for a period of time.”
Leaks continued to surface, with each reporting similar
findings throughout the summer. In total, the amount of data leaked came close
to 100,000 records, with the latest contributions coming in yesterday with
another 31,000 records from Sky Lakes Medical Center in Oregon, according
to Darkreading.
Verus’ web site is currently not responding, with all requests
timing out. Calls made to Verus’ offices instead go to MedSeek, who seems to
have taken over Verus’ support obligations. According to David Levin, who is
the Vice President of Marketing at MedSeek, Verus’ closure may have been
brewing for a while, despite the sudden shutdown that yielded no formal
announcements.
“We're not sure if the breaches were the only reason why they
closed down -- there might have been other issues as well,” said Levin. “But we
know we got the call to support the [Verus] customers very soon after the
breach was supposed to have happened."
According to Darkreading,
Verus’ investors pulled the plug “eight to 10 weeks ago” and the company
quickly disbanded.
“All of the breaches were the result of an IT error, as
opposed to any problems with the software,” said Levin. “They made a huge
mistake, and it literally shut the company down. It's really a cautionary tale.”