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Massive losses and stiff competition lead to a battered and broken CompUSA

Rumors of CompUSA's demise have been running around the Internet for the past couple of days, but official confirmation has finally come down from the top. The company announced yesterday that it was acquired by an investment firm and that all of the company's businesses and assets would be sold.

Under the terms of the deal, ownership of CompUSA will be transferred from Mexican billionaire Carlos Slim to the Gordon Brothers Group. "An orderly and expedited wind-down and asset sale process is the best option for CompUSA and its creditors at this juncture," said Bill Weinstein of the Gordon Brothers Group.

"We worked long and hard with Gordon Brothers Group to achieve a business solution that maximizes CompUSA's assets," said CompUSA CEO Roman Ross.

According to Bloomberg, the Dallas-based company has courted Circuit City, Micro Electronics and Systemax to purchase closing retail locations and acquire business operations including CompUSA TechPro, CompUSA.com and CompUSA’s technical services division.

CompUSA lost $45.7 million USD during Q3 2007 on revenues $424 million USD. The company has not been able to battle losses despite cash infusions of $2 billion USD and $440 million USD in 1999 and early 2007 respectively.

Those looking to take advantage of reduced prices on tech gifts for friends and family many want to head down to your local CompUSA -- if you still have one left. The company's remaining 103 stores will remain open through the holiday season and will provide steep discounts on all remaining products.

CompUSA, under the direction of Carlos Slim, took drastic steps to turn around its business. The company closed 126 underperforming stores nationwide in February. "Based on changing conditions in the consumer retail electronics market, the company identified the need to close and sell stores with low performance or non-strategic, old store layouts and locations faced with market saturation," said Ross in late February.

Increasing competition from electronics giant Best Buy, a reinvigorated Circuit City and retail monster Wal-Mart left little room for error during CompUSA's restructuring phase.

CompUSA has taken numerous hits over the years for its business practices and its service. The company has also been nicknamed by many techies as CompUSSR for its sometimes “shady” business practices. Most recently, the company came under fire for its mail-in rebate promotions. The Federal Trade Commission (FTC) stepped in and a more streamlined, paper-less Internet-based system was introduced to aid consumers.



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I like Microcenter better
By shaw on 12/8/2007 3:46:36 PM , Rating: 3
Once I found out about the Microcenter in my area I pretty stopped going to Comp USA and Best Buy for anythnig remotely PC related. Microcenter is a bigger computer centered store with better inventory of everything PC related. I usually shop there since the prices are mines in Pennsylvannia are pretty reasonable on most items.




RE: I like Microcenter better
By Brandon Hill (blog) on 12/8/2007 4:07:49 PM , Rating: 2
Around here, all we have is Circuit City and Best Buy. The CompUSA in Raleigh closed down earlier this year.

Still, I never buy computer equipment from either BB or CC -- I can always find the item cheaper online at Newegg, Frys.com or its ilk. And most of the time, I can have the item within 2 days if ordering from those two companies.

Sometimes I wish that we had a Frys here in NC, but other times I'm glad that I can order from Frys.com, get it within 2 days and not have to pay sales tax :P


RE: I like Microcenter better
By theapparition on 12/8/2007 4:43:09 PM , Rating: 5
What I'm sure you meant to say was that you didn't mind waiting the 2 days and deferring the sales tax until income tax time, where you can then pay your state's sales tax.

Don't want to admit to doing anything illegal ;)


RE: I like Microcenter better
By Brandon Hill (blog) on 12/8/2007 5:01:29 PM , Rating: 2
Yeah, yeah. It must have slipped my mind... yeah, that's it :)


RE: I like Microcenter better
By sprockkets on 12/8/2007 5:09:05 PM , Rating: 2
Or live in florida and have no state income tax period. Makes up for somethings that suck here.


RE: I like Microcenter better
By Brandon Hill (blog) on 12/8/2007 5:34:10 PM , Rating: 5
Like old people driving Mercury Grand Marquis' slow in the fast lane with their left blinker on?


RE: I like Microcenter better
By Ringold on 12/8/2007 8:52:44 PM , Rating: 2
Tends to be idiots between the age of 15 and their late 20s that get themselves smashed on the interstate that make driving around a pain.

I'm not sure, but I hear thats a problem demographic everywhere :)

The oldest stick to their nursing homes, which often provide bus service to the local places theyd want to go.. thank god..


RE: I like Microcenter better
By theapparition on 12/10/2007 11:05:43 AM , Rating: 3
As someone who grew up in Florida, I can certainly attest to the fact that it is the most unpredictable place to drive that I have seen in the US. At least in the Northeast and California everyone drives like an idiot, and everyone in the south drives like they have a thumb up their rump, but at least they are consistant.

In Florida, there are a mix of old people driving slow, making poor driving decisions, young people trying to speed everywhere, and the ever increasing soccer minivans, who I no idea what their doing, and not sure they do either.

On US1 along the east coast, there are areas where going north, there are basically no traffic lights in the right lanes, and the roads that intersect from the left (there are no right intersections, its a river) are allowed to turn into the lane, but must stay in the left lane. More than once, I had someone cross right over the bump strips and turn right in front of me going 60mph. Each time it took almost every bit of driving knowledge to stay out of an accident.


RE: I like Microcenter better
By Oregonian2 on 12/10/2007 4:43:00 PM , Rating: 2
Yup, no sales tax here in Oregon either. And we've a local Fry's.


RE: I like Microcenter better
By timmiser on 12/12/2007 5:21:20 PM , Rating: 2
The best place to live is in Vancouver, WA accross the river from Portland. No state income tax in Washington where your residence is and do all your shopping accross the river in Oregon for no sales tax!

If you do a lot of internet purchasing, get a mailbox in Portland so you can show your shipping address in Oregon and not have to pay any sales tax for any of your online orders.


RE: I like Microcenter better
By theapparition on 12/10/2007 11:07:13 AM , Rating: 2
It's slipped my mind a few times too. ;)


RE: I like Microcenter better
By Samus on 12/8/2007 11:39:20 PM , Rating: 2
I miss our CompUSA...I liked it more than MicroCenter, mostly for its clearance items.

However, I'm always happier going to Fry's, although half the time they don't have what I want in stock :(


RE: I like Microcenter better
By maverick85wd on 12/9/2007 7:19:30 AM , Rating: 2
there's a giant tiger direct store in Raleigh as well, I used to buy stuff there all the time.


RE: I like Microcenter better
By jon1003 on 12/8/2007 4:15:30 PM , Rating: 2
Microcenter is the closest thing to a Brick and Mortar NewEgg that exists. What store sells Tuniq 120's? Asus top end mobo's and aisles of other mobos? A wall of fans and heat spreaders? Watercooling parts? There's no other B&M like that that I can think of. It's the only place you can actually see this stuff in person. If you've never seen an enthusiast HSF in person, you wouldn't believe how big it is. They actually have decent sales sometimes. They don't have any competitors besides the online stores for a lot of their goods, and the people working the technical departments actually know what a FSB multiplier is.


RE: I like Microcenter better
By Brandon Hill (blog) on 12/8/2007 4:16:43 PM , Rating: 6
quote:
What store sells Tuniq 120's? Asus top end mobo's and aisles of other mobos? A wall of fans and heat spreaders? Watercooling parts? There's no other B&M like that that I can think of.


Frys?


RE: I like Microcenter better
By darkpaw on 12/9/2007 10:35:38 AM , Rating: 2
I really miss Fry's since moving back East. Microcenter is really a tiny imitation. I wish they'd really expand some more, they'd make a killing in the Northern Virginia area.


RE: I like Microcenter better
By timmiser on 12/12/2007 5:24:17 PM , Rating: 2
You gave yourself a 6 for that??


RE: I like Microcenter better
By kmmatney on 12/9/2007 12:44:35 AM , Rating: 3
Microcenter does have a great selection of Heatsinks, and generally good deals on motherboard combos. I lived in Redondo Beach, CA for a few years, minutes away from Fry's, but I don't miss it much, due to Microcenter.


RE: I like Microcenter better
By das mod on 12/10/2007 1:38:57 PM , Rating: 2
i have been lately comparing prices between new egg and microcenter, and specially on CPUs, they're running about the same ... except there's no "shipping fee" if purchased on microcenter ....
i hate fry's because their online prices and in-store prices are always different


RE: I like Microcenter better
By Oregonian2 on 12/10/2007 4:51:18 PM , Rating: 2
quote:
i hate fry's because their online prices and in-store prices are always different


Maybe mostly different, but not "always". The local store has been selling the 750GB WD SATA drive on sale for $179 off and on for the last couple months or so. Their online has had it for the same price off and on, sometimes w/free shipping other times with about $5 shipping. I've bought them both ways from frys.com as well as a couple from the store at the same price (no sales tax here, but gas for driving there and back is roughly what shipping from Frys.com in Ohio is).

P.S. - Nowdays, when the computer gets a new drive, backup server gets one of the same size too (although a couple of those were bought for replacement purposes of multiple smaller drives). :-)


Ironic, isn't it?
By qdemn7 on 12/8/2007 12:44:48 PM , Rating: 3
CompUSA drove Computer City out of business, and now CompUSA is going out of business. It shows there's no real room anymore in the market for dedicated computer retailers.




RE: Ironic, isn't it?
By afkrotch on 12/8/2007 12:50:58 PM , Rating: 5
They were dedicated computer retailers? Our CompUSA was trash. They never had any of the latest items, everything can be bought elsewhere for less, and the stuff I needed never was at the store. I went into ours to buy some RJ-45 connectors and a crimper. None. WTF kind of computer store doesn't have something like connectors and a crimper?

I went to Home Depot to buy them. HOME FREAKING DEPOT! They aren't even known for having computer parts or computer related items.


RE: Ironic, isn't it?
By BladeVenom on 12/8/2007 1:23:49 PM , Rating: 5
quote:
WTF kind of computer store doesn't have something like connectors and a crimper?

A store that wants to charge you $30+ for a premade cable.


RE: Ironic, isn't it?
By Manch on 12/8/2007 1:54:50 PM , Rating: 2
or the same exact price for a vga/dvi adapter. 50$ for a damn HD enclosure! It sucks those people will lose there jobs but I can't say I'm sorry to see them go.


RE: Ironic, isn't it?
By MonkeyPaw on 12/8/2007 3:15:27 PM , Rating: 3
I agree. The only low-cost items CompUSA sold also happened to be complete junk. Anything they sold that was worth having had a markup that even Best Buy would be ashamed of. Here in Kansas City, we lost our 2 stores already, and it was pretty obvious why. While both stores had pretty good locations, there was never anyone there. When they closed the stores, I doubt most people even noticed.

As for computer stores that sell lots of stuff for good prices? They do exist. Here we have MicroCenter. While there's only one store in the area, it's always busy, bargains can be had, and they sell most everything a geek could need in a pinch. I hear Fry's is also a nice store if you're lucky to have one in your town.


RE: Ironic, isn't it?
By RjBass on 12/8/2007 10:08:41 PM , Rating: 2
The only problem with the MicroCenter in Kansas City is that it is all the way down south in Johnson County. It takes me 45 minutes to an hour just to get there, and I live in KCMO proper. While I have been in MicroCenter a couple times, the bulk of my computer purchases come from Newegg. I've also gotten a few things from Direct PC Sales right up the street from MicroCenter, but their customer service is highly lacking.


RE: Ironic, isn't it?
By retrospooty on 12/8/2007 4:05:59 PM , Rating: 3
"Our CompUSA was trash. They never had any of the latest items, everything can be bought elsewhere for less, and the stuff I needed never was at the store."

Yup, that seems to have been the direct result of the Comp USA business model. Buy cheap crap, sell it at high prices, hire undereducated/inexperienced workers and pay very little so they care about as little as they know.

Thus the fact that they are out of business. People that know computers dont go there, and eventually even people that dont know computers dont go anymore.


RE: Ironic, isn't it?
By KeypoX on 12/8/07, Rating: 0
RE: Ironic, isn't it?
By kmmatney on 12/9/2007 12:55:31 AM , Rating: 2
I would say he pretty much summed things up...


RE: Ironic, isn't it?
By jeff834 on 12/9/2007 2:01:24 AM , Rating: 3
Certainly true Walmart employees aren't the best, but who do you know who worked at Compusa since you clearly don't know about how they were paid. No one gets commission anymore. At BEST they might still get some spiffs for certain things, but I don't even know how long ago there was commission. I've had several friends working there over the last few years as salespeople and they were paid a mediocre hourly wage plus some spiffs. I've worked at Best Buy, Circuit City, and Staples selling computers personally and only Circuit City had commission but they got rid of that about 5 years ago when they almost went out of business.

Even with commission computer sales never paid "a lot" because frankly there's very little mark up on computers (which is also why they push their overpriced accessories and service plans so hard.) One time, while working at Best Buy, I checked the employee price of a 10' USB cable which was retail priced at $30...it was $1.29 for employees, which is slightly more than cost. At Best Buy and Staples I made about $8/hour. I did better on commission at CC and made about $12 an hour. My other job in college was delivering pizza for Dominos, I made $15/hour doing that, and what kind of education does that take?

Anyway, my point is, don't call people names and tell them they're ignorant when you clearly don't know any better about it. Also, if you need a part time job, screw retail and deliver pizza.


RE: Ironic, isn't it?
By bodar on 12/10/2007 2:28:57 PM , Rating: 2
Actually, he's part right. While other stores completely abandoned commission, CompUSA kept commissions but only on sale of extended warranties and paid services(at least, as of last year). I was seasonal at CC last Christmas, and a CompUSA sales guy tried recruiting me using this selling point. Even though CC employees are no longer compensated for selling these same things, they are expected to meet a certain percentage of their gross sales in accessories, warranties, and Firedog installs or face disciplinary action, though it wasn't strictly enforced while I was there.


RE: Ironic, isn't it?
By retrospooty on 12/9/2007 11:05:21 AM , Rating: 2
wow... You have a whole lot of anger. Try channeling that anger into free thinking rather than insulting people, and you might have a chance in this life. :P


RE: Ironic, isn't it?
By Lazarus Dark on 12/9/2007 9:01:36 PM , Rating: 3
I agree with all of that.

My local CompUSA closed about a year ago. I had hardly ever been there before, but I thought I'd go when I heard they were selling off all the inventory at "half price". I took five hundred bucks, but only spent fifty on some small items like packs of dvd-r and some adaptors that come in handy from time to time. Even with the "half price" most of the good stuff like hard drives and video cards were still higher priced than the same from Newegg, even after shipping. It was incredible. I just don't have money to waste like that.


RE: Ironic, isn't it?
By AstroCreep on 12/8/2007 1:26:41 PM , Rating: 2
quote:
CompUSA drove Computer City out of business, and now CompUSA is going out of business...

I was under the impression that CompUSA bought Computer City: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2...
http://en.wikipedia.org/wiki/Computer_City
Besides, it was a Tandy-owned venture. As someone who struggled with working at a RadioShack for a few years, I can honestly say "No big loss there".

On a side-note, I didn't realize Carlos Slim owned CompUSA.


Oh joy, Oh happiness...
By amanojaku on 12/8/2007 12:48:02 PM , Rating: 2
This is just what the economy needs. 14,000 unemployed people and one less player to keep the retail market competitive. I hate CompUSA, bu I feel bad for those folks who won't be working in January.




RE: Oh joy, Oh happiness...
By RMSistight on 12/8/2007 1:41:56 PM , Rating: 2
That's reality man. Those 14,000 people better look for new jobs or train for better jobs. You can only count on yourself to get motivated into getting a better job. It's the same with any other company. You closed down, get bought out, merged, whatever. The point is that once you KNOW it's near the end, better move on quick. Or you work hard to get a stable, good paying job. You work retail, you get retail. Simple as that.


RE: Oh joy, Oh happiness...
By Ringold on 12/8/2007 3:17:52 PM , Rating: 2
quote:
This is just what the economy needs.


It wouldn't hurt.

From BLS:

quote:
Total nonfarm payroll employment continued to trend up (94,000) in November to 138.5 million, following little change in September (44,000) and a gain of 170,000 in October. In November, job growth continued in several service-providing industries, while employment in construction and financial activities declined. Manufacturing employment continued to trend down. (See table B-1.)

Employment in professional and technical services grew by 24,000 in November
and has risen by 312,000 over the year. In November, job gains continued in
computer systems design and related services (12,000) and in management and
technical consulting services (6,000).

Health care employment continued to grow, but the gain of 15,000 in November
was less than half the average increase (34,000) for the prior 12 months. In
November, hospitals and offices of physicians added 8,000 and 7,000 jobs, re-
spectively. Employment in social assistance increased by 10,000 in November
and by 94,000 over the year.


Noted elsewhere, wage growth is strong.

http://www.bls.gov/news.release/empsit.nr0.htm

Given that, unadjusted for seasonality, nearly 700,000 people joined the workforce on November I don't see much need for concern over just CompUSA. :P

Also noted elsewhere in the same report, even seasonally adjusted retail added jobs in November, 24k that wasn't adjusted out. That's significant; if things were bad out there, or expected to be bad, there'd of been a decline.


RE: Oh joy, Oh happiness...
By mcnabney on 12/8/2007 5:10:06 PM , Rating: 2
Most people don't think about this, but those job increases don't even keep up with population growth. They may be positive, but the labor market is getting tighter. The same thing happens when your investment returns are lower than inflation. There is actually more, but you lost value.


RE: Oh joy, Oh happiness...
By Ringold on 12/8/2007 9:00:48 PM , Rating: 2
If job growth were averaging more in the area of 50k, you'd be right.

At the current level, though, you're incorrect.

If you had read my link, or been paying attention to the data, which clearly you didn't, you'd of noted these very early paragraphs:

quote:
Unemployment (Household Survey Data)

The number of unemployed persons (7.2 million) was about unchanged in November, and the unemployment rate was 4.7 percent for the third month in a row . A year earlier, the number of unemployed persons was 6.8 million, and the jobless rate was 4.5 percent. (See table A-1.)

Unemployment rates for the major worker groups--adult men (4.1 percent), adult
women (4.1 percent), teenagers (16.3 percent), whites (4.2 percent), blacks (8.4
percent), and Hispanics (5.7 percent)--showed little or no change in November.
The unemployment rate for Asians was 3.6 percent, not seasonally adjusted. (See
tables A-1, A-2, and A-3.)

Total Employment and the Labor Force (Household Survey Data)

In November, total employment increased by 696,000 to 146.7 million. The em-
ployment-population ratio rose by 0.3 percentage point
to 63.0 percent; it was
still below its most recent peak of 63.4 percent in December 2006. The civilian
labor force rose to 153.9 million over the month, and the labor force participa-
tion rate edged up to 66.1 percent
. (See table A-1.)

Persons Not in the Labor Force (Household Survey Data)

Nearly 1.4 million persons (not seasonally adjusted) were marginally attached
to the labor force in November, about the same as a year earlier .


Job growth may be slowing -- or maybe it will not, with unprecedented international growth boosting our exports. Up till now, though, well, you're ahead of the 8-ball for now.


RE: Oh joy, Oh happiness...
By Parhel on 12/9/2007 12:19:50 AM , Rating: 4
quote:
The number of unemployed persons (7.2 million) was about unchanged in November, and the unemployment rate was 4.7 percent for the third month in a row . A year earlier, the number of unemployed persons was 6.8 million, and the jobless rate was 4.5 percent. (See table A-1.)


So, from November 2006 to November 2007, the unemployment rate has increased by 0.2%. Said another way, we now have 400,000 more unemployed people than we did one year ago. It sounds to me like he interpreted the data correctly.

quote:
unprecedented international growth boosting our exports


I don't understand that statement. Are you trying to whitewash how pitifully weak the dollar is right now, or am I misunderstanding you?


RE: Oh joy, Oh happiness...
By Ringold on 12/9/2007 2:27:07 AM , Rating: 4
quote:
the unemployment rate has increased by 0.2%.


That's right. It has gone for almost dangerously low to something close enough to still be called "full employment", a shift of just 20 basis points, over a full year. The fact that unemployment data is an attempt to estimate extremely small changes in employment in a massive economy may explain why only the perennial Cassandra's of the American economy think anything is asmiss here or even may be? Call me when it hits 5%, or north thereof, and I'll then fully agree with the widesweeping statement that job growth isn't keeping up sufficiently with population growth.

quote:
I don't understand that statement. Are you trying to whitewash how pitifully weak the dollar is right now, or am I misunderstanding you?


Are you trying to ignore the fact that it's been widely suspected for a long time that the greenback was overvalued? Or are would you prefer to ignore the fact that it's not translated in to core inflation but his simultaneously boosted exports and export related jobs, not to even mention encouraged foreign investment? The word I've heard coming out of wall street is that foreigners just aren't visiting NYC buying cheap retail goods, they're loading up on all the stocks they can while they're at it.

After all those rhetorical questions, I think you understood me perfectly well, but simply misunderstand the problem as somehow a horrible situation. There would be a point of decline where it would be a big negative for America, but whatever that level is relative to other currencies, fact is that it clearly hasn't been hit yet.


RE: Oh joy, Oh happiness...
By Keeir on 12/9/2007 1:21:33 PM , Rating: 2
151.9 million work seekers in 2007
151.1 million work seekers in 2006

Not population! Number of job workers can be reflected by more people entering the job market who were previously outside the job market. I imagine alot of stretched home owners may be returning to a two income earning household, or putting pressure on others (teenagers) to earn additional income as well.

quote:
Are you trying to whitewash how pitifully weak the dollar is right now


Hey, this is exactly what the US needs! It number 1. allows our exports to be more competitive, it 2. allows out domestic goods compete more effective with imports and 3. allows of investment areas to compete more effectively with international investments.

The US has lost manufacturing and service jobs overseas for years because the labor cost too much. Now the labor is going down in price, so businesses are likely to source more from the US. I know I have already heard rumblings of many companies wanting to shift production to "dollar" zones. If we could just get China to float its currency, we might actually see some jobs flow to the US.

Job expansion already happening... I know my division of my business looks to hire an additional 1,000-2,000 people in the next year. Combining the service jobs that go along with those positions, and your looking at 4-5,000 more jobs! And that doesn't count all the suppliers who will have to expand, and the service jobs created by those expansions.

In short, the US economy is having an off year. Which means it likely wouldn't increase the rate at which it is increasing. However, things really do look good for the next few years once this Credit Crises blows over and we get some domestic investor and consumer confidence back.


RE: Oh joy, Oh happiness...
By Ringold on 12/9/2007 3:52:25 PM , Rating: 2
quote:
In short, the US economy is having an off year. Which means it likely wouldn't increase the rate at which it is increasing. However, things really do look good for the next few years once this Credit Crises blows over and we get some domestic investor and consumer confidence back.


Amen! "Goldilocks" is alive and well in America, even if some with political purposes (it's an election decade, after all) refuse to see her.


what comp is closing
By hpglow on 12/8/2007 12:30:33 PM , Rating: 2
About 12 years ago Comp USA bought out all the good stores in this town and closed them up. Their prices have almost always been higher than everyone in town, and they would hire mostly idiots (yeah the occasional smart guy would sneak in through the corporate filter.) The only thing they ever had going for them is a good selection, but it never seemed to be enthusiast goods.

So now after closing all the good retailers in town they are shutting their doors. Yeah its been many years and I should have gotten over it but I miss some of those stores. Now if we could only get someone to put Best Buy out of business may be we could get some good ethical competitive stores in town.




RE: what comp is closing
By spluurfg on 12/8/2007 12:45:52 PM , Rating: 3
This is also probably a reflection of the fact that in many cases, the property that the stores sit on is worth more than the retail business. This is definitely true of Sears Roebuck, whose market capitalization is lower than the value of their real estate portfolio. Given that it's a private equity firm that's buying them out, chances are they'll quickly sell off the inventory and real estate, pay themselves a big cash bonus, then restructure the business to a web retailer and sell that on to someone else. Chances are they'll make a killing, if they can get their financing right.

As for us, let's hope for some nice sales.


RE: what comp is closing
By Noya on 12/8/2007 3:27:45 PM , Rating: 2
quote:
but it never seemed to be enthusiast goods.


I don't think any store retail outlest is good in any PC enthusiasts minds. Newegg, ewhiz, etc. have spoiled us all with rock bottom prices and generally great customer service. I know my local PC shop charges anywhere from 40-100% markup compared to etailers.


No sales over here in Virginia: They have no clue!
By Manch on 12/8/2007 6:29:18 PM , Rating: 5
I just went to the one in VA. They hadn't dropped the price on anything and as always they're 20% more than bast buy which is next door just about. One of the sales associates asked me if I had any questions. I asked him about the no paymetns until July 2008 on a LCD monitor and how would that be handled since they're closing down. The poor bastard didn't know what I was talking about.




By kmmatney on 12/9/2007 1:00:25 AM , Rating: 2
I don't know whether that's sad or funny.


Well, on the plus side
By mezman on 12/8/2007 1:14:01 PM , Rating: 2
Look for some good going out of business sales. :)




RE: Well, on the plus side
By vitul on 12/8/2007 2:44:26 PM , Rating: 2
when the store near me was going out of business they had some "OK" sales. ive seen better black friday sales this year and last then what they had going.

Guess you literally have to go in the last week and try to find something worth buying.

Im not surprised they went out of business. There stores were never kept up, stuff everywhere. Seemed to be more expensive then the bestbuy that was literally 4 stores down.


Time to evolve
By SavagePotato on 12/8/2007 8:14:23 PM , Rating: 2
Mega computer stores like compusa are dinosaurs. Just can't compete with online retailers.

However, there are ones that do both. Here in Canada one of the best places to buy from is ncix.com, who also has brick and mortar stores in addition to a solid website, with great selection.

I don't know how they are doing financialy but it would seem to be well.

Wonder what will happen though when the golden age of internet commerce gets shit on and the government gets their way with tax.




RE: Time to evolve
By Manch on 12/8/2007 11:20:08 PM , Rating: 2
Too late. Some stores do. Here's what the pop-up window says when you order from BestBuy:

quote:
The tax rate is based on where your purchase is being delivered or picked up. We are required by law to charge all applicable state and local taxes for the order's destination. Best Buy is required to collect tax in all states where we have a physical presence. You can estimate your tax by using our zip code cost calculator. You'll see the actual amount during the checkout process.


Good riddance
By The0ne on 12/9/2007 7:13:26 PM , Rating: 2
I'm glad the company is out of business. It use to be great shopping there when prices were great without rebates, when there were no restocking fees, when they had what you needed, etc etc. You definitely can't stay in business if you can't offer what other competitors are offering.

The clearance sale earlier this year was a HUGE joke. Yes, there were a few items worthwhile for it's low price but other than that most were still pricey and some even overprice! I guess there's no end to the deception and gouging of customers is there...not until this permanent end. Ha!




RE: Good riddance
By Yames on 12/13/2007 4:17:12 PM , Rating: 2
I agree. I hated their ridiculous prices. They deserve it.


I must have experienced the exception-
By serajadeyn on 12/13/2007 10:26:03 AM , Rating: 2
Exception to the rule for me then. The few CompUSA retailers I've been inside may not have had the best selection depending on the item you're seeking, but They ALWAYS had the hard to find, high-end computer components I would look for. They were the first place i remember seeing 500GB and 1TB drive(s), the premium Turtle Beach, Phillips, and Creative sound cards, and even those AGP variants of the X19xx video cards(when they first came out) The prices were not always the best, but usually their sales turned that around. I think their least strong point of the stores I've been in were that the shelves were overstocked, and their layout was lackluster at best. It reminded me of Old Circuit City stores in bad retail neighborhoods.

That being said, I am eternally grateful for the MicroCenter in my area, and they DO pay commission. The Detroit store I frequent had one particular gentleman bend over backwards to get me an old Socket 478 processor. When all was said and done, I walked out of there with a verified working Open-box CPU with a 2-year in-store no questions-asked warranty for about as good as I could possibly do from ANY online retailer.




By Oregonian2 on 12/13/2007 2:01:12 PM , Rating: 2
quote:
2-year in-store no questions-asked warranty for about as good as I could possibly do from ANY online retailer


CompUSA would probably now gladly give you a however-many-year-you-want in-store no questions-asked warranty for anything you want, and perhaps for free (although the effectivity date may start with valentines day next year). :-)


Rebates
By Suomynona on 12/8/2007 12:25:17 PM , Rating: 2
Speaking of rebates, any idea if they will be honoring theirs?




thi is sad
By anotherdude on 12/8/2007 1:35:57 PM , Rating: 2
It isn't a great dedicated PC store but it was the only one in my home town. I visited many times over the last ten years. I'll be sad to see them go.

In 1998 on the eve of the Windows 98 release I stood in line from 9 A.M. till midnight to get one of ten $150 "Pentium II" PC's. It turned out to be the first Celeron and not a real P II and had an on-board video card and was otherwise a POS but it was still a good price for that time.




By Armorize on 12/8/2007 1:44:18 PM , Rating: 2
during the first wave of store closures the one where I used to live closed and my freind got an x1950pro for about $50. I still have one thats open close to me. shopping spree here I come.




What about their online store?
By Tedtalker1 on 12/8/2007 2:53:18 PM , Rating: 2
Does this mean compusa.com will be closed as well? I can understand the b&M stores closing but hopefully they could put all their energies into a better online presence.




CompUSA alwasy got the price wrong
By kmmatney on 12/9/2007 12:48:57 AM , Rating: 2
Seemed like everytime I went into a CompUSA, the prices were labelled wrong, or I was charged the incorrect amount at the register. I always had to get a manager over to check the prices against their ads. I also had a few rebate problems, and between all that I stopped go there at all, and stuck with Microcenter.




Prices Not Always Competitive
By teckytech9 on 12/9/2007 3:36:40 AM , Rating: 2
CompUSA was sometimes the higher priced store with limited selections. I could never understand their selection of CPU/Motherboard combos, which could be purchased elsewhere must cheaper. The "Norwood Micro" brand seemed exclusive to them which was a mystery. Also the pitch to sell extended warranties on products just like the defunct "Future Shop" chain seemed like a repeat scam.

However, little things like video cards, hard drives etc. could be purchased at competitive prices. Their employees were always eager to help out their customers. Closing another electronic retailer chain is not good for customers and employees.




By Spacecomber on 12/9/2007 8:55:45 AM , Rating: 2
quote:
Increasing competition from electronics giant Best Buy, a reinvigorated Circuit City and retail monster Wal-Mart left little room for error during CompUSA's restructuring phase.


Those are about the only choices that I have left, if I want to go browse or pick something up today. Maybe Radio Shack, as well, for some items. While I buy most of my stuff online, I'll miss having a big store to browse through and a place to pick up something same day.

Maybe a Frys or Microcenter will eventually move to east TN.




R.I.P. CUSA
By TimberJon on 12/10/2007 11:04:42 AM , Rating: 2
I remember I used to visit the CompUSA like it was the toy store. Every chance I got (when I had nothing better to do) I would check it out to see whats new.

Only item I ever bought from there was a 5.1 system from Altec Lansing, thats still working fine. In a MDF enclosure with open ends, it shakes the walls...

Though I loved playing serious sam on their latest demo rigs, the place was never all that exciting, and I always had to educate the customers right in front of the stammering employee that didnt know their crap.

Im really interested in opening a store that brings together elements like BB and CUSA, but also internet cafe, pay-by-hour gaming by age group (seperate rooms) and daycare w/security on-site. Hope I can get a 20M$ grant.. haha..




COmpUSA TAPs (warranties)
By tominmpls on 12/26/2007 7:59:20 PM , Rating: 2
My daughter bought a laptop and the COMPUSA 3 year warranty about a year ago. Our stores in Mpls closed last year snd now all the others will close soon. Her laptop now needs repair - where does she go?




meh. i didn't mind it much
By JoshuaBuss on 12/9/07, Rating: -1
"If you mod me down, I will become more insightful than you can possibly imagine." -- Slashdot

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