Source: Associated Press
quote: All he needs now is to get pregnant and he 'll really be the 99%
quote: What are they putting in the water over there?
quote: That's the spirit! You're unemployed (by your own account), but damn if you won't get the iPhone5 the day it comes out. Quick, someone enshrine this for all of history: it frames such a large portion of the country's mentality so perfectly.
quote: Eviction notice in one hand, iphone 4S in the other. All he needs now is to get pregnant and he'll really be the 99%.
quote: Don't make us weep for you by saying you had to cut off your Time Warner. If you've enough to 'still out partying' then you've enough to have paid for that. You made your choices, you weren't forced into them.
quote: I wish my mommy and daddy would buy me a new superphone every year.
quote: Um, no. Couple reasons why: 1. Shareholders > customers 2. Not maximizing your profit margin is poor management, even if you're a private company. What you should say is that AT&T et al should provide more reasonable guidelines and governance of their "unlimited" plans. The kicker being that no one in the industry really does things any differently...so you can either get kicked in the nuts by AT&T, or go to Verizon and let them do the kicking. Or T-Mobile. Etc.
quote: 1. Shareholders > customers
quote: 2. Not maximizing your profit margin is poor management, even if you're a private company.
quote: The main focus of any company should be providing a value to their customers.
quote: Shareholders call the shots at any public company - not the customers. If the company begins to tank...for example, if the company's policies are pissing off customers to the point where they're taking their business elsewhere, then the shareholders will demand action.
quote: The problem there is that all carriers do the same things...have the same policies, and the same definitions of "unlimited." Ergo, there is nowhere else to take your business as a customer where you'll get better service/product. So no point in leaving. Shareholders win again.
quote: That's a nice sentiment. But it's not how business works. Businesses exist to make money. They make money by providing value to customers...but make no mistake, businesses have to maximize margin in order to grow and survive.
quote: Every business always works to find the maximum balance of margin vs. customer satisfaction. Always.
quote: Has to be that way. Netflix is a good example - they built a great reputation in the beginning as "providing great value to the customer" - then they realized that they have to maximize margin, and they overstepped their bounds, and had to back track. Finding their balance...not always easy. But always a requirement - lest the shareholders oust the CEO and the board and replace you with someone else who will get the job done.
quote: AT&T agreed to give him unlimited when he signed up and it's not his fault AT&T didn't have the foresight to increase their network capacity to account for the number of users.