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  (Source: The Consumerist)
Best Buy spreads a bit of Christmas cheer by dropping restocking fees

When it comes to electronic items, most of us are simply used to being charged restocking fees if items are opened and then returned to the store. After all, retailers can't sell an item for full price once it's returned in an open/used state, so they often make the customer eat some of the cost with a restocking fee.

However, Best Buy has announced that it will be doing away with restocking fees an in effort to boost its image and make customers more likely to shop at its stores. The company posted the following notice on its website:

Best Buy continually listens to our customers, and they told us they want to give confidently this holiday season and every other day of the year — and with that comes easier returns. Effective Saturday, December 18, Best Buy is improving its return policy by removing restocking fees for all products except special orders. Customers can visit BestBuy.com for further information.

The Consumerist notes that the new policy applies to all items including iPads, iPhones, notebook computers, and digital cameras. In addition, a company email notes that customers who were charged a restocking fee between November 17 and December 17 can come back to a Best Buy store to get the fee refunded.





"If you can find a PS3 anywhere in North America that's been on shelves for more than five minutes, I'll give you 1,200 bucks for it." -- SCEA President Jack Tretton
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